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10 Troubleshooting
Please be aware that new software may change the functionality of your receiver.
Should you experience any difficulties with the operation of your receiver, please consult the relevant section of
this manual, including this Troubleshooting section. If the problem cannot be solved, call your dealer or a
customer service adviser.
Symptom
The display on the front panel does
not light up.
No sound or picture but the front
panel red light is on.
No sound or picture but the front
panel green light is on.
The remote control does not
operate your receiver.
On-screen display working but
there is no reception.
Intermittent reception.
The picture is not sharp and on-
screen text is difficult to read.
34 TROUBLESHOOTING
Cause
Faulty power supply
Receiver in Standby
Poor signal
Receiver in TV mode
Poor SCART connections
Poor reception/signal
Faulty connections
TV SCART output format not set
to RGB
Remedy
Check that the power cord is
correctly connected. Disconnect
this cord and reconnect it to
ensure it is in place.
Check that the power is available
at the wall socket.
Press the Standby button.
Check the connections at the wall
socket and receiver.
Press <TV/STB> on the remote
control once or twice.
Check the SCART connections
Make sure the receiver is on.
Make sure you are pointing the
remote control at the receiver
front panel.
Check the batteries in your
remote control.
Check the installation.
Check all connections and cable.
Change the setting of the
TV SCART item to RGB from the
System Setting screen.
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