NETGEAR DM111P User Manual
Broadband adsl2+
modem
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Also See for DM111P:
- User manual (46 pages) ,
- Setup manual (28 pages) ,
- Instructions (2 pages)
Related Manuals for NETGEAR DM111P
Summary of Contents for NETGEAR DM111P
- Page 1 Broadband ADSL2+ Modem Model DM111Pv2 User Manual NETGEAR, Inc. 350 East Plumeria Drive San Jose, CA 95134 USA 202-10392-02 October 2014 v1.0...
- Page 2 Trademarks NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice. © NETGEAR, Inc. All rights reserved. Compliance For regulatory compliance information, visit http://www.netgear.com/about/regulatory/.
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Page 3: Broadband Adsl2+ Modem
European Union Statement of Compliance Hereby, NETGEAR, Inc. declares that this modem is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Èesky NETGEAR, Inc. Broadband ADSL2+ Modem DM111Pv2 tímto prohlašuje, že tento [Czech] ve shodì se základními požadavky a dalšími pøíslušnými ustanoveními smìrnice 1999/5/ Dansk NETGEAR, Inc. - Page 4 övriga relevanta bestämmelser som framgår av direktiv 1999/5/EG. A printed copy of the EU Declaration of Conformity certificate for this product is provided in the DM111P(U)v2 product package. Bestätigung des Herstellers/Importeurs Es wird hiermit bestätigt, daß das Broadband ADSL2+ Modem DM111Pv2 gemäß der im BMPT-AmtsblVfg 243/1991 und Vfg 46/1992 aufgeführten Bestimmungen entstört ist.
- Page 5 Voluntary Control Council for Interference (VCCI) Statement This equipment is in the second category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council for Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential areas.
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Page 6: Table Of Contents
Broadband ADSL2+ Modem User Manual Contents Broadband ADSL2+ Modem About This Manual Conventions, Formats and Scope ...................viii How to Use This Manual ....................ix How to Print this Manual ....................ix Revision History ......................... x Chapter 1 Configuring Your Internet Connection Installation Requirements ....................1-1 Using the Smart Wizard to Set Up Your Modem ............1-2 Logging In to the Modem ....................1-2... - Page 7 Broadband ADSL2+ Modem User Manual Running Diagnostic Utilities and Rebooting the Modem ..........2-8 Running Diagnostics Tests ..................2-9 Routing Table ......................2-10 Configuring Remote Access ..................2-10 Chapter 3 Troubleshooting Basic Functioning ......................3-1 Power LED Is Off or Never Turns Green ..............3-2 ADSL LED Is Off or Is Blinking .................3-3 LAN or Internet Port LEDs Not On ................3-4 Cannot Log in to the Modem ..................3-4 Modem Does Not Save Configuration Changes .............3-5...
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Page 8: About This Manual
About This Manual The NETGEAR ® Broadband ADSL2+ Modem User Manual describes how to install, configure and troubleshoot the Broadband ADSL2+ Modem DM111Pv2.The information is this manual is intended for readers with intermediate computer and Internet skills. Conventions, Formats and Scope The conventions, formats, and scope of this manual are described in the following paragraphs: •... -
Page 9: How To Use This Manual
Product Version Broadband ADSL2+ Modem DM111Pv2 Manual Publication Date October 2014 For more information about network, Internet technologies, see the links to the NETGEAR website in Appendix B, “Related Documents”. Note: Product updates are available on the NETGEAR, Inc. website at http://www.netgear.com/support. -
Page 10: Revision History
Broadband ADSL2+ Modem User Manual • Printing a Chapter. Use the PDF of This Chapter link at the top left of any page. – Click the PDF of This Chapter link at the top right of any page in the chapter you want to print. -
Page 11: Configuring Your Internet Connection
This chapter provides further details about these settings, as well as instructions on how to log in to the modem for further configuration. Note: NETGEAR recommends using the Smart Wizard™ Installation Assistant on the Resource CD for initial configuration, as described in the Broadband ADSL2+ Modem Setup Manual. -
Page 12: Using The Smart Wizard To Set Up Your Modem
America including Earthlink, AT&T, Qwest, and Verizon. For any NETGEAR product installation support and compatibility concerns, please call NETGEAR at 1-888-NETGEAR, as ISP support for NETGEAR products may be limited. Please only call your ISP to obtain the log in user name and password. - Page 13 Broadband ADSL2+ Modem User Manual A window similar to the following login window opens: Figure 1-1 Note: After you open the utility, you will have the option of changing the modem’s LAN IP address. If you do so, you will need to use the revised IP address to log in to the modem in the future.
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Page 14: Setting Up Your Modem Manually
Broadband ADSL2+ Modem User Manual Figure 1-2 on page 1-3 shows whether or not the modem is connected to the Internet, and the basic Internet connection settings. Setting Up Your Modem Manually If you elect not to use the Smart Wizard, you can set up the modem manually. However, you need to prepare the following before you can set up your modem: •... -
Page 15: Using The Setup Wizard To Auto-Detect The Internet Connection
• DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. -
Page 16: Using Quick Setup To Configure The Modem
DNS server address is available, enter it also. DNS servers are required to perform the function of translating an Internet name such as www.netgear.com to a numeric IP address. For a fixed IP address configuration, you must obtain DNS server addresses from your ISP and enter them manually here. - Page 17 Broadband ADSL2+ Modem User Manual Figure 1-3 2. To bypass the Setup Wizard, select No, and then click Next. The ADSL Settings screen displays. Figure 1-4 3. Enter the settings in the ADSL Settings screen. These settings are described in Table 1-2.
- Page 18 Broadband ADSL2+ Modem User Manual The following table describes the settings for the ADSL Settings screen. Table 1-2. ADSL Settings Settings Description The Virtual Path Identifier (VPI) identifies the virtual path between endpoints in an ATM network. The valid range is from 0 to 255. The Virtual Channel Identifier (VCI) identifies the virtual channel endpoints in an ATM network.
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Page 19: Lan Ip Setup
Broadband ADSL2+ Modem User Manual LAN IP Setup If you intend to connect your modem to a router, configure the local area network Internet Protocol (LAN IP) settings, as follows: 1. Select LAN IP Setup from the main menu to display the following screen: Figure 1-5 2. -
Page 20: Understanding The Lan Ip Settings
Broadband ADSL2+ Modem User Manual 3. By default, most routers (and all NETGEAR routers) include an active DHCP server. If this is the case for your router, click the Off radio button to disable the DHCP server in the modem. -
Page 21: Managing Your Modem
Chapter 2 Managing Your Modem This chapter describes how to perform management tasks on your Broadband ADSL2+ Modem DM111Pv2. All sections in this chapter refer to functions in the modem management utility, and assumes the utility has been opened in your web browser, as described in “Logging In to the Modem”... -
Page 22: Backing Up, Restoring, Or Erasing Your Settings
Broadband ADSL2+ Modem User Manual 2. Type the new password where prompted, and click Apply. Backing Up, Restoring, or Erasing Your Settings The configuration settings of the modem are stored in a configuration file in the modem. This file can be backed up to your computer, restored, or reverted to factory default settings. The procedures below explain how to do these tasks. -
Page 23: Resetting The Configuration To The Factory Default Settings
The software of the modem is stored in FLASH memory, and can be upgraded as new software is released by NETGEAR. Upgrade files can be downloaded from NETGEAR’s Web site. If the upgrade file is compressed (.ZIP file), you must first extract the binary (.BIN or .IMG) file before uploading it to the modem. - Page 24 Broadband ADSL2+ Modem User Manual 2. From the Main Menu of the browser interface, under the Maintenance heading, select the Modem Upgrade heading. Figure 2-3 3. Click Browse to locate the binary (.BIN or .IMG) upgrade file. 4. Click Firmware Upgrade. Warning: When uploading software to the modem, it is important not to interrupt the Web browser by closing the window, clicking a link, or loading a new page.
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Page 25: Network Management Information
Broadband ADSL2+ Modem User Manual Network Management Information The modem provides a variety of status and usage information which is discussed below. Viewing the Modem Status From the Maintenance section of the main menu, select Modem Status to view the screen in Figure 2-4. - Page 26 Broadband ADSL2+ Modem User Manual This screen shows the following settings: Table 2-1. Menu 3.2 - Modem Status Fields Field Description System Up Time The time that the modem has been connected to the Internet in the format days:hours:minutes:seconds. Account Name The Account Name assigned to the modem during setup.
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Page 27: Viewing The Adsl Line Status
Broadband ADSL2+ Modem User Manual Table 2-1. Menu 3.2 - Modem Status Fields (continued) Field Description These settings apply to the ADSL port of the modem. Modem Modem Status The connection status of the modem. Downstream Connection Speed The speed at which the modem is receiving data from the ADSL line. Upstream Connection Speed The speed at which the modem is transmitting data to the ADSL line. -
Page 28: Running Diagnostic Utilities And Rebooting The Modem
Broadband ADSL2+ Modem User Manual The upper table indicates how the modem has detected the ADSL parameters are configured, except for the “Line Up Time”, which indicates the time elapsed since the last reset or power cycle. The lower table provides information about the quality of upstream and downstream data. These statistics will be of interest to your technical support representative if you are having problems obtaining or maintaining a connection. -
Page 29: Running Diagnostics Tests
Broadband ADSL2+ Modem User Manual From the Maintenance section of the main menu select Diagnostics. Figure 2-6 From this screen you can run diagnostics tests, display the Routing Table, or reboot the modem. Running Diagnostics Tests On the Diagnostics screen, click Run Diagnostic Tests. The modem runs tests and displays the test results, similar to the results shown in the following figure: Figure 2-7 Managing Your Modem... -
Page 30: Routing Table
Broadband ADSL2+ Modem User Manual Routing Table On the Diagnostics screen, click Display. The following figure shows a typical routing table. Figure 2-8 Configuring Remote Access You can set up the modem to allow remote access. 1. From the Maintenance section of the main menu, select Remote Access. Figure 2-9 2-10 Managing Your Modem... - Page 31 Broadband ADSL2+ Modem User Manual 2. Select the check box for the remote access that you want to allow. The selections are: • Web Browser. Select this check box to configure remote control through HTTP. The default port number is 8080. Choose a number between 0 and 65534, but do not use the number of any common service port.
- Page 32 Broadband ADSL2+ Modem User Manual d. Select the authorized IP address from the Authorized host IP address list pull-down menu. e. Click Apply in the Authorized Host IP Address List screen to activate the authorized IP address for remote access. 5.
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Page 33: Troubleshooting
Chapter 3 Troubleshooting This chapter provides information about troubleshooting your Broadband ADSL2+ Modem DM111Pv2. After each problem description, instructions are provided to help you diagnose and solve the problem. For the common problems listed, go to the section indicated. • Is the modem on? Go to “Basic Functioning”... -
Page 34: Power Led Is Off Or Never Turns Green
• Check that you are using the 12 V DC power adapter supplied by NETGEAR for this product. • If the error persists, you have a hardware problem and should contact technical support. -
Page 35: Adsl Led Is Off Or Is Blinking
Broadband ADSL2+ Modem User Manual ADSL LED Is Off or Is Blinking The following table provides troubleshooting tips if the ADSL LED is off or is blinking. Table 3-2. ADSL LED Troubleshooting ADSL LED Situation Action The ADSL LED is off •... -
Page 36: Lan Or Internet Port Leds Not On
Broadband ADSL2+ Modem User Manual LAN or Internet Port LEDs Not On If either the LAN LED or Internet LED does not light when the Ethernet connection is made, check the following: • The Ethernet cable connections are secure at the modem and at the connected router or computer. -
Page 37: Modem Does Not Save Configuration Changes
Broadband ADSL2+ Modem User Manual • If your modem’s IP address was changed and you do not know the current IP address, clear the modem’s configuration to factory defaults. This will set the modem’s IP address to 192.168.0.1. This procedure is explained in “Using the Reset button”... -
Page 38: Troubleshooting Pppoe Or Pppoa Connection
Broadband ADSL2+ Modem User Manual To check the WAN IP address from the browser interface: 1. Launch your browser and select an external site such as www.netgear.com. 2. Access the management interface of the modem using your browser. For details, see “Logging... -
Page 39: Troubleshooting Internet Browsing
Broadband ADSL2+ Modem User Manual Troubleshooting Internet Browsing If your modem can obtain an IP address but your computer is unable to load any Web pages from the Internet: • Your computer may not recognize any DNS server addresses. A DNS server is a host on the Internet that translates Internet names (such as www addresses) to numeric IP addresses. -
Page 40: Technical Specifications
Appendix A Technical Specifications This appendix provides technical specifications for the Broadband ADSL2+ Modem DM111Pv2. Network Protocol and Standards Compatibility Data and Routing Protocols: TCP/IP (Optional) RIP-1 (Optional) RIP-2 (Optional) DHCP (Optional) PPPoE or PPPoA RFC 1483/RFC 2684 Bridged or Routed (Optional) Ethernet RFC 1577 Classical IP over ATM (Optional) Power Adapter North America:... - Page 41 Broadband ADSL2+ Modem User Manual Interface Specifications LAN: 10BASE-T or 100BASE-Tx, RJ-45 WAN: ADSL, ADSL2+, Dual RJ-11, pins 2 and 3 T1.413, G.DMT, G.Lite ITU Annex A or B (Annex B unit is DM111PB) Technical Specifications v1.0, October 2014...
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Page 42: Appendix B Related Documents
Appendix B Related Documents This appendix provides links to reference documents you can use to gain a more complete understanding of the technologies used in your NETGEAR product. Document Link TCP/IP Networking Basics http://documentation.netgear.com/reference/enu/tcpip/index.htm Preparing Your Network http://documentation.netgear.com/reference/enu/wsdhcp/index.htm Virtual Private Networking Basics http://documentation.netgear.com/reference/enu/vpn/index.htm...