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Pyle PIPCAMHD82 Quick Start Manual

Indoor wireless/wired hd p2p network camera pro. (with h.264 image compression)
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Indoor Wireless/Wired HD P2P Network Camera Pro.
(with H.264 image compression)
Instruction Manual

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  • Page 1 Indoor Wireless/Wired HD P2P Network Camera Pro. (with H.264 image compression) Instruction Manual...

  • Page 2: Quick Start Guide

    1 - 2 min for the camera to reset and run Download the App: through the full range of pan and tilt Download “Pyle IP Pro” in Apple Store or Google Play Attach the wireless antenna to your camera. Plug in your camera into power in the SAME room as your home’s...

  • Page 3: Wireless Setup

    WIRELESS SETUP Open the Pyle IP Pro app and select Enter the password for your home the “add camera” option wireless network Select “One Key Config” Wait for the camera to chirp indicating the connection has been made...
  • Page 4 WIRED SETUP Plug your camera into AC power When boot up completes, your camera's ethernet port will flash yellow and green lights indicating the camera is connected to your router. Plug your camera directly into your router with wired Ethernet wire (included) NOTE: If lights are not flickering the...
  • Page 5 WIRED SETUP Open up the Pyle IP Pro app and select Scan the QR code on your camera with "add camera" your smartphone's camera Select the option to “Scan QR Code” Name your camera to your preference - Then input the camera default password...
  • Page 6 WIRED SETUP Make sure to change the password to Select “WIFI Setting” a custom password Now navigate to the “Camera” tab to see a list of all of your cameras. Select the newly added camera to check you can see the video feed. Select “Edit”...
  • Page 7 WIRED SETUP Add the wireless password for your The camera will now reboot. Please home router wait for the app to countdown from 60 seconds DO NOT REMOVE THE DATA CABLE FROM THE CAMERA Once the countdown stops, look for the “Connected”...

  • Page 8: Troubleshooting

    WIRED SETUP Open up the camera feed in your Pyle IP app and you can check that it is live! Find desktop setup - feature overview and product registration online! www.pipcamwireless.com TROUBLESHOOTING If the camera does not chirp and the loading bar times out - try the reset like in step 3...
  • Page 9 Pyle H.264 Solution Desktop Setup QSG Find FAQs including setup video and support online at http://www.pipcamwireless.com This guide covers the following models -PIPCAM8 -PIPCAMHD17 -PIPCAMHD45 -PIPCAMHD46 -PIPCAMHD47 Before you begin *Setup should be done in the same room as the wireless router in your home.
  • Page 10 If you do not see the flickering lights - DO NOT CONTINUE please refer to the FAQ online https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=the-green-and-yellow- lights-at-the-back-of-my-camera-do-not-flash-when-plugged-into-power-and- ethernet 5) Copy/Paste or type the link below into your Internet browser to Download the software package online www.pyleaudio.com/manuals/drivers/pipcam8.zip...
  • Page 11 8) Once installed – open the “S-CAM Finder” app Click the “Refresh” icon to find your camera No Camera Detected? -Check again your PC and camera are connected to the same wireless network -Verify you do not have any network security settings that will hide the network -Try a hardware reset by holding in the camera reset switch for 10 seconds with a pin and retry steps 1 –...
  • Page 12 NOTE: Some users may see a blue background in the web UI – while the options may be in slightly different places, the setup process is the same 10) Log in using your camera’s default user name and password USER: admin PASS: “pylecam”...
  • Page 13 12) Check that you see a live video feed for the camera No Video? -If you aren’t using Google Chrome – back up to step 9 and try logging in using Google chrome in server push mode now -Your login password may be incorrect – try both default passwords suggested step 11 -If still no video –...
  • Page 14 No Networks Detected? See FAQ online https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=i-don-t-see-any-networks- detected-when-setting-up-wifi Or go to the FAQ on pipcamwireless.com and search the FAQ “I don’t see any networks detected” 4) Click on your router’s name in the list – then enter your router’s wireless...
  • Page 15 5) Allow the camera to load – wait for the countdown to run before adjusting the camera or web browser...
  • Page 16 Please note that remote access to your camera via PC is not possible until you set up DDNS and port forwarding in your router. https://pyleaudio.helpshift.com/a/pyle-ip/?s=pipcam8-pipcamhd17-pipcamhd22- pipcam24-pipcamhd45-pipcamhd82&f=how-to-configure-ddns---port-forwarding Also online – find full instructions to set the following features -Disabling the LED flashing indicator...
  • Page 17 Don’t forget to claim your free 1 year warranty by registering your camera with us online! Find help and support with us online! http://www.pipcamwireless.com...

  • Page 18: Table Of Contents

    CONTENTS 1. INTRODUCTION ............................4 1.1 Features ............................5 1.2 Packing List ............................5 1.3 Product Views ............................ 6 1.4 PC System Requirements ......................... 7 1.5 Hardware Installation ......................... 7 2. INSTALLATION AND SETTINGS ......................... 8 2.1 Network Connection ..........................8 2.2 Browser Settings (For IE only) ......................
  • Page 19 4.7.1 Log ..............................38 4.7.2 Auto Maintain ..........................38 4.7.3 System ............................39 5. PLAYBACK for IE browser only ........................40 6. FREQUENTLY ASKED QUESTIONS ......................41 7. SPECIFICATIONS ............................46 8. OBTAINING TECHNICAL SUPPORT ......................47...

  • Page 20: Introduction

    1. INTRODUCTION This user manual will show the details to set up your camera with your computer; if you are viewing with a Smartphone, pls check Quick Start Guide, as it is very easy to set up. IMPORTANT NOTICE The various screens throughout this owner’s manual will look different depending on the browser you use.

  • Page 21: Features

    1.1 Features ☆ Powerful high-speed video protocol processor ☆ High-sensitivity 1/3’’ CMOS sensor ☆ Picture total 2000K pixels (2megapixel) ☆ Supports Pan and Tilt (PT) control, Pan 320°, Tilt 120° ☆ Optimized H.264 MJPEG video compression for transmission ☆ Multi-level user management and passwords definition ☆...

  • Page 22: Product Views

    1.3 Product Views 1.3.1 Rear View Wireless Antenna: WI-FI Antenna (rotate to vertical position as shown above). Infrared LEDs: infrared LEDs with 15 meters night vision LENS: Magepixel lens. Audio Output: The jack is used to connect an external speaker or audio output device. Audio Input: The jack is used to connect an external microphone or audio input device.

  • Page 23: Pc System Requirements

    I/O Alarm Pin: 1 Alarm input (GND) 2 Input 3 Output A 4 Output B. Network Interface: RJ-45/10-100 base T. Network Light: The green LED will be on when the network is connected, the yellow LED will blink when data is transferred. Reset: If you press and hold the RESET button for about 10 seconds, all the parameters will be set back to the factory default settings.

  • Page 24: Installation And Settings

    2. INSTALLATION AND SETTINGS System Requirement Operating System: Windows 2000 / XP / Vista / 7 Network Protocol: TCP/IP Network Structure: Applies to all network connections 10/100M LAN platform Browser: Internet Explorer 6.0 or above. Firefox, Google, Safari, or Chrome. 2.1 Network Connection Intranet and Extranet Connection Reference: Extranet means public IP (i.e.

  • Page 25: Browser Settings (For Ie Only)

    Internet IP camera 2.2 Browser Settings (For IE only) OCX will be downloaded automatically when you login to the IP Camera, but you might have to set the IE browser to enable the OCX to be downloaded automatically after signing in. Steps as below: 1.

  • Page 26: Upnp Service

    You can also click “Start” menu->“Internet Explorer”, and choose “Internet attributes”, or via “Control Panel” ->“Internet Explorer”, to access Security settings. NOTE: Make sure that your firewall or anti-virus software doesn’t block the software or ActiveX. If you couldn’t see live video, please close your firewall or anti-virus software, and try again 2.3 UPnP Service UPnP could help you to find your camera’s IP more quickly.

  • Page 27: Ipcam Ip Address Search Tool (For Ie Browser Only)

    2.4 IPCam IP Address Search Tool (for IE browser only) Step 1: Use tool “SearchIPCam.exe” to find IP address of LAN. Step 2: Double click “Search IPCam” on your desktop, the camera’s IP & MAC address will be displayed. If you want to search again, click “Search”.

  • Page 28: Install The Ocx Activex (For Ie Only)

    2.5 Install the OCX ActiveX (For IE only) Install the OCX ActiveX for the first time login; You will get tips after enter user and password in login page. Download the OCX file, then double click to install it automatically. After OCX installed fully, then input the user and password to login the camera.

  • Page 30: Software Operation

    3. SOFTWARE OPERATION 3.1 Software operation for IE Browser Choose your desired language, input correct user name and password, then click “Login” User name: admin Password: pylecam, : Choose languages here...
  • Page 31 3.2 Software Operation For Chrome, Firefox, Safari: Choose the suitable language, input correct user name and password, then click “Login” User name: admin Password: pylecam Choose the login mode. QuickTime: Choose QuickTime, login to the camera directly. if there is prompt for installing the QuickTime player, just download and install it.

  • Page 32: Functions

    : Choose languages here Figure 2.3 3.3 Functions 3.3.1 Three main functions (For IE):...

  • Page 33: For Live Video (For Ie Browser)

    Live video: Click it, back to live video window from “Playback” or “Params settings” Playback： Click to query and playback the video files (Details see 5 Playback) Params Settings： Setting the camera’s parameters (Details see 4 Params settings) Log out: you will back to the login page 3.3.2 Two main functions (For Safari, Chrome, Firefox) Live video: Click it, back to live video window from “Playback”...
  • Page 34 Record: Click to start record manually, the icon will change to green color. Record file will be saved in the PC to its appointed path as AVI format. Click it again, will stop record function. Audio: Click it to enable listen function, the icon will change to green color can hear the live audio from camera via PC if audio is ON.
  • Page 35 OSD: Means “On-Screen Display” OSD Color: Including Disabled, Black, Red, Green, Blue, Purple, Gray, Silver, Yellow, Olive, Turquoise, White, Light Blue etc. Frequency: Including 50HZ, 60HZ, Outdoor. 50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera to monitor an outdoor environment (through a window).
  • Page 36 3.5 Live Video for Safari, Chrome, Firefox: 3.5.1 Play Menu For QuickTime Mode: Capture: Click to take snapshot, the picture be saved in the PC to its appointed path as JPG format, will pop-up the snapshot, right click the picture to save it. Fullscreen: Click to have fullscreen view;...
  • Page 37 Mirror and Flip Mirror: Select this checkbox to see a mirror image. Uncheck it to go back to normal. Flip: Select this checkbox to flip the image upside down. Uncheck it to go back to normal. NOTE: You can choose Mirror and Flip function if you set up the camera in a special position, upside down for example.
  • Page 38 etc directions. Center: Click this icon, the camera will pan/tilt, then stop at the center. Normally it will rotate 1 rotation. Up: Click this icon, camera will move up, you can click one by one or hold it to control the movement. Down: Click this icon, camera will move down, click it step by step or hold on to control the movement NOTE: It is the same operation as left, right, up-left, up-right, down-left, down-right etc.
  • Page 39 Click this one; you can view 4 Channels of cameras that are connected, from CH1 to CH4. Move the mouse to the icon, the frame will change to red color Click this one; you can view 9 Channels of cameras that are connected, from CH1 to CH9. Move the mouse to the icon, the frame will change to red color NOTE: If you want to view 4/9 channels, you should set the Multi-Device firstly (See section 4.13 Multi-Device Settings).
  • Page 40 Figure 4.4 PT Control: Set Pan/Tilt as upward, downward, leftward, rightward, up-left, down-left, up-right, down-right, etc. Center: Click this icon, the camera will pan/tilt, then stop at the center. Normally it will rotate 1 rotation. Up: Click this icon, camera will move up, you can click step by step or hold it to control the movement. Down: Click this icon, camera will move down, click it step by step or hold on to control the movement.
  • Page 41 If you want to use Call Preset, you have to Set Preset first. NOTE: If you set different positions with a same number, camera will record the last position setting only. Cruise: Preset cruise, camera can cruise according to the different presets you set. Click this icon, the camera will rotate up and down, i.e., vertical tilt, click to stop it.

  • Page 42: Settings

    4. SETTINGS 4.1 Status----Device Info. Click “ Settings” icon select “Status”, it will show the basic information such as “Device ID”, “Device Client Version”, “Device System Version”, “Description”, “IP Address”, “UPNP Status”, “DDNS Status” etc. Default device name is “IP Camera”, users can change the camera’s description here, picture as below: 4.1.2 For IE, camera will show as below: Figure 4.7 4.1.3 For Safari, Chrome, Firefox, camera will show like picture as below:...

  • Page 43: Multi-Device Settings

    Administrator：Lower permission than super administrator, it can set most of the parameters except adding or editing other administrator accounts. Operator: Lower permission than administrator, can do some operation such as pan/tilt control and set some parameters. Visitor: The lowest permission, only can view live video, can’t control the pan/tilt, parameter settings etc. 4.2.2 Multi-Device Settings Note: Multi-Device only can be set under IE Browser, for Firefox, Safari, Chrome, you cannot see these setting, as they do not support ActiveX.

  • Page 44: Date & Time

    4.2.3 Date & Time Date Time: Display the current date and time Time Zone: Set the current time zone Selest the working time server. Time Mode: Can choose PC Time or NTP Time. PC Timing: Camera will set the time the same as your PC. NTP Server: User will need to select a working time server, and select the time zone.

  • Page 45: Wireless Settings

    RTSP Port: Default 554; DNS server: User can change DNS IP settings. 4.3.2 Wireless Settings Click the icon “Search” to scan the wireless network in this environment automatically. Using Wireless Lan: Set Wi-Fi ON/OFF. SSID: the ID of Wireless network, it should be the same SSID as the connected Wi-Fi router. Network Type: Two modes: 1.

  • Page 46: Upnp Settings

    4.3.3 Upnp Settings Enable UPNP: Set UPNP function ON/OFF. Select it to enable UPNP, then the camera will do port forwarding automatically. It’s helpful for using DDNS, if your router support UPNP, then you no need do port forwarding in router. NOTE: Here UPNP only for port forwarding now.

  • Page 47: P2P Settings

    NOTE: Only one DDNS can be chosen, for example, if you use manufacturer’s DDNS, the 3rd one won’t work, if you use a 3rd DDNS, the manufacturer’s one won’t work. 4.3.5 P2P Settings User can see and change P2P GUID here Factory will provide a factory P2P GUID for free using.

  • Page 48: E-Mail(Smtp) Settings

    4.3.7 E-mail(SMTP) Settings Enable Email: Set e-mail function ON/OFF. Sender: Set sender’s name or email address Sender’s email: Set sender’s email address. Receiver: Set receiver’s email box. (Supports 3 receivers’ emails simultaneously) SMTP Server: The sender address SMTP server. SMTP Port: The sender’s SMTP Port, usually is 25, some SMTP servers have their own port, e.g., the smtp port for Gmail is 465.

  • Page 49: Video Info

    4.4 Video Info. Click “Video Info” to enter the interface as below: There are two options for stream, Main-Stream and Sub-Stream, you can set the stream based on the actual operation environment, for example, if the bandwidth is good enough, set Main-Stream as Initial-Stream, or choose Sub-Stream if better.

  • Page 50: Alarm Settings

    4.5 Alarm Settings 4.5.1 Motion Detection Motion Detection Zone Armed: Can set all zones to be armed, or a specified zone armed. Before setting a specified zone, you should set "Motion Detection" to "ON", then press left mouse, drag the mouse onto video area to set the detection zone, and save it, supports 3 areas.

  • Page 51: Alarm Settings

    Click Save to save all the settings. Click Update to refresh the settings. 4.5.2 Alarm Settings External Alarm: Set external alarm function ON/OFF. ● Alarm Duration: Set external alarm output duration (Relay close time), can be Forever, 5s, 10s, 15s, 30s, 60s.

  • Page 52: Record

    4.6 Record 4.6.1 Local Settings Note: This feature will suitable for IE only, as other broswers not support IE activeX. Enable Alarm Record: Camera will record to the path user set when Alarm happens. Alarm Record time: User can set the record time when Alarm happens. Such as 2 mins. Manual Record Pack time: User can set the manual record time, such as 2 hours.

  • Page 53: Cruise

    4.7 Cruise Cruise works support 9 directions; User can set the locations, then camera can keep cruising under the directions. Cruise Name: User can set the a Name for the crusing Plan. Status: Enable it, User can start settings. Serial Number: User can set the locations or path for cruise. Preset: Camera will follow from 1 to 9;...

  • Page 54: System

    4.7 System 4.7.1 Log Log provides information of camera, login, log out, alarm, power on/off..etc; 4.7.2 Auto Maintain Auto Maintain provides an auto protection of hardware; Set a time such as 24:00; Then camera will auto reboot; and refresh the hardware proformance.

  • Page 55: System

    4.7.3 System Reboot Device: Camera will get reboot. Restore factory settings: User can restore factory settings once forget password, settings..etc. Upgrade Device Firmware: To upgrade or degrade the camera firmware.(The firmware needs to store in the same camera you are viewing camera.) Upgrade Device Web ui: To upgrade or degrade the camera web ui.

  • Page 56: Playback For Ie Browser Only

    5. PLAYBACK for IE browser only Note: Playback function shows under IE ActiveX mode only. Other broswers not support this feature. Click login the playback interface, this is for SD Card files playback. So If User not have SD card in the camera or not have any file in SD card, will not work. Search Mode: User can search the record, snapshot..etc by different methods.

  • Page 57: Frequently Asked Questions

    6. FREQUENTLY ASKED QUESTIONS I have forgotten the administrator username and/or password There is a [RST] button on the rear panel, keep the power on, hold the reset button for 30 seconds, it will restore back to factory default settings as below: Username: admin Password: pylecam NOTE: Please don’t press RST button unless you are sure you want to do it.
  • Page 58 Solution: modify the physical address of IP camera. Possible Reason 5: Web port has been modified. Solution: Contact as Network Administrator to obtain related information. Possible Reason 6: Unknown. Solution: Press RESET to restore to factory settings then connect it again, the default IP address is 192.168.1.155, subnet mask is 255.255.255.0 6.
  • Page 59 Note: If you are unable to do it, it means your DirectX is not installed properly or hardware doesn't support this function. Fail to use DDNS Possible Reason 1: The PC or IP Camera can’t connect to the internet. Solution: Check the internet connection and settings. Possible Reason 2: Port forward is not set in router.
  • Page 60 Fill in the web port, for example port 85, IP address as 192.168.1.100, click Save. Repeat step 3 above, it will pop-up the window again, fill in the media port as 38401, IP address as 192.168.1.100, then save. (2) Then check the “Device Info” –“DDNS Status”, It will show DDNS: http://test.aipcam.com:85 , input this link in IE, then you can visit this camera remotely.
  • Page 61 Figure 13.3...

  • Page 62: Specifications

    7. SPECIFICATIONS Image Sensor 1/3" Color CMOS Sensor Display Resolution 1920 x 1080 Pixels (2000K Pixels, i.e. 2.0 Megapixel) Image Sensor Lens 3.6mm Mini. Illumination 0.5 Lux Viewing Angle 60-90 Degree Input Built-in Microphone Audio Output Built-in Speaker Audio Compression ADPCM Image Compression H.264, MJPEG...

  • Page 63: Obtaining Technical Support

    8. OBTAINING TECHNICAL SUPPORT We hope your experience with your IP network camera is enjoyable, but if you experience any issues or have any questions that this User's Guide has not answered, please email us. If your camera does not support some special functions shown in this manual, please contact our technical support team to obtain the latest Firmware and WEB UI file for upgrading.

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