Ericsson DT190 User Manual

Businessphone communication platform

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Page 1: User Guide
DT190 BusinessPhone Communication Platform User Guide Cover Page Graphic Place the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the following settings: • Width: 15,4 cm (Important!) •...
Page 3: Table Of Contents
Alternative programming for Automatic Callback, Camp-on, Intrusion ........78 Adjustments ........... 79 Audible Signals ..........83 Useful Hints ............ 84 Installation ............85 Reference ............91 Troubleshooting ..........97 Glossary ............98 Index .............. 99 BusinessPhone – Cordless phone DT190...
Page 4: Welcome
Welcome Welcome Welcome to the User Guide for the Cordless phone DT190 in the BusinessPhone Communication Platform from Ericsson. The BusinessPhone Communication Platform consists of BusinessPhone Compact, BusinessPhone 50, BusinessPhone 128i and BusinessPhone 250. The features described in this User Guide are related to version 7.0 or higher of the BusinessPhone Communication Platform.
Page 5: Declaration Of Conformity
No parts of this publication may be subject to alteration, modification or commercial use. Ericsson will not be liable for any damages arising from use of an illegal modified or altered publication.
Page 6: Important
“Menu structure” on page 17. Before using the DT190 the first time you have to charge and connect the battery, see section “Installation” on page 85. Guidelines, warnings and precautions for...
Page 7: Disposing Of The Product
To avoid hearing impairment, accept the call before holding your product to your ear. • The DT190 phone is not specified as intrinsically safe, so do not use it in areas with a danger of explosion. Disposing of the product •...
Page 8 • The batteries are replaceable, however it is not the intention to do this frequently. • Only charge the batteries when placed in the phone. • Use only the specified battery-packs for your product. BusinessPhone – Cordless phone DT190...
Page 9 The battery continues to discharge a minimal portion of its power, even if the product is switched off or the battery is removed. • Dispose the battery in accordance with all local regulations, applicable in your country. BusinessPhone – Cordless phone DT190...
Page 10: Preventing Malfunction
• Avoid accidental drop of the phone. • Avoid the phone being squeezed between furniture and your body when carrying the phone in your pocket or attached to clothing. BusinessPhone – Cordless phone DT190...
Page 11 Your organisation’s premises are covered by a number of cells which forms the coverage area. You can make and answer calls anywhere within this area, outside the area you will lose contact with the system. Company coverage: BusinessPhone – Cordless phone DT190...
Page 12: Description
Description Description × 4711 14-29 MENU Þ Ü Display Display at rest. 4711 is (your) extension number and 14-29 is the time. See section “Display info” on page 14. BusinessPhone – Cordless phone DT190...
Page 13 Pressing this key in standby mode will result in an outgoing call to a specific extension number (mailbox system by default). If the “voice message” icon appears, you can enter your mailbox system to retrieve the voice message. BusinessPhone – Cordless phone DT190...
Page 14: Display Info
Digit 0-9 Menu shortcuts Displays shortcut numbers for menus in the upper left corner. Instead of scrolling through menu items with the navigation soft keys, you can enter a shortcut number to directly jump into submenus. BusinessPhone – Cordless phone DT190...
Page 15 Number too long for display There are more digits to the left or right. Pause Indicates that a pause is programmed in the telephone number. Hash Symbol for #. & Checkmark Indicates an activated option. BusinessPhone – Cordless phone DT190...
Page 16 Additional display features Depending on which network you are connected to, additional display features are available. For example, displaying of date and time. Ask your system administrator if you require additional display features. BusinessPhone – Cordless phone DT190...
Page 17 Move within a menu. BATT. WARNING OK Make selection. Move to submenu. ð ï Move to previous menu. ð ï Press long: Move to idle display. Navigation keys Right ß Backspace Down Left OK Confirm MENU Cancel/Back Phonebook BusinessPhone – Cordless phone DT190...
Page 18: Switching On/Off
Note: If the message NO NET is displayed, you cannot make or answer calls. Switch off the DT190 ð ï Note: During calls, you cannot switch off your phone. Press until the display turns blank Your phone is switched off. BusinessPhone – Cordless phone DT190...
Page 19: Incoming Calls
21. Note: Calls can be answered at any time, no matter if you are programming, or keying in a number etc. ð ï End the call Press The duration time of the call is shown. BusinessPhone – Cordless phone DT190...
Page 20 Even when the automatic answering mode is activated, you have to press the YES key to answer a call if the handset is not in the charger. To change the answering mode: MENU Press (see display) Press BusinessPhone – Cordless phone DT190...
Page 21: Missed Calls List
SABRINA 28/09 14-29 The two displays are shown alternately (automatic 1-2 second toggle). Scroll up or down (see display) until you see the desired number or name õ ô Press to dial the selected number BusinessPhone – Cordless phone DT190...
Page 22: Outgoing Calls
The display shows the entered number, for example: 00535554505_ v ß MENU Note: At this point, you can save the number in the integrated Phonebook by pressing MENU » COPY TO DIR » “Add number while OK. See section dialling” on page BusinessPhone – Cordless phone DT190...
Page 23 If you prefer to dial a number off-hook: Press You hear the dial tone. Enter the number and wait for a connection 00535554505 ð ï To end calls Press to end the call The duration of the call is displayed. BusinessPhone – Cordless phone DT190...
Page 24: Last External Number Redial
Delete all numbers from Call List Þ Press (see display) to access the Call List MENU Press (see display) Press DELETE? appears. Press (see display) to confirm All numbers are deleted from the Call List. BusinessPhone – Cordless phone DT190...
Page 25: Automatic Callback
Note: If you receive the busy tone again, the desired extension does not allow Camp-on. The number for Camp-on may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 78. BusinessPhone – Cordless phone DT190...
Page 26 The number for intrusion may differ from country to country, see table “Alternative programming for Automatic Callback, Camp-on, Intrusion” on page 78. BusinessPhone – Cordless phone DT190...
Page 27: During Calls
Note: Sometimes the R key must be pressed twice. Whether you can put internal calls on hold or transfer calls to external lines depends on your PBX. Consult your system administrator. ð ï Press to transfer the call BusinessPhone – Cordless phone DT190...
Page 28 In this way, you can include up to six parties into a conversation. How many of them can be external callers depends on the ð ï programming of the system. Press to leave the conference BusinessPhone – Cordless phone DT190...
Page 29: Call Waiting
Callback To send a Call me message. Press to send Voice To send a voice message. Press and speak Press to play-back and listen to your recording Press and speak to re-record Press to send BusinessPhone – Cordless phone DT190...
Page 30: Call Forwarding
(default time: 15 seconds). Diversion on busy If your extension is busy and you receive an incoming call (internal or external), your system administrator can program your extension to automatically divert the call to a programmed diversion address. BusinessPhone – Cordless phone DT190...
Page 31 MENU Þ Ü Þ Ü The two displays are shown alternately (automatic 1-2 second toggle). #21# Cancel Fixed Diversion õ ô Press Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 32 Note: An Individual Internal Diversion cannot be activated if an Individual External Diversion is already activated. #21# Cancel Internal Diversion õ ô Press Press ð ï Wait for the verification tone Press to finish the procedure Individual Diversion is cancelled. BusinessPhone – Cordless phone DT190...
Page 33 #22# õ ô Cancel External Diversion Press ð ï Wait for the verification tone Press to finish the procedure Note: The programmed diversion address is not removed from the memory, the Diversion is just inactive. BusinessPhone – Cordless phone DT190...
Page 34 Press Enter your extension number and press Enter the new number to where incoming calls should be õ ô diverted Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 35 Call Forwarding is activated on this extension. Press Enter extension number õ ô Press and wait for answer You will be connected to the specified extension, regardless of which type of Call Forwarding the called extension has activated. BusinessPhone – Cordless phone DT190...
Page 36: Information
Voice information Record a voice message and name the reason of your absence. Enter Information *23* To store text or voice information. Press to enter the information mode Select Pre-defined text or Voice information BusinessPhone – Cordless phone DT190...
Page 37 ð ï Wait for the verification tone Press to finish the procedure Information active. 5 VACATION BACK JUN 27 MENU MENU Þ Ü Þ Ü The two displays are shown alternately (automatic 1-2 second toggle). BusinessPhone – Cordless phone DT190...
Page 38 Internal callers will hear the information via the handset or the loudspeaker. External callers will be routed to the operator who also has access to your absence info. Note: You can dial your own extension number if you want to check your information. BusinessPhone – Cordless phone DT190...
Page 39 Press to finish the procedure Use saved information *23*# õ ô When the information is switched off: Press to activate saved info Information is active. ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 40: Mailbox System
Divert your extension to the mailbox system. Press Enter the number of the mailbox system Ask the system administrator for the defined mailbox system #õ ô number. Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 41 New incoming calls will be signalled on your phone again. Note: The mailbox is still active if it is defined as pre- programmed diversion address for the features Diversion on no reply Diversion on busy. BusinessPhone – Cordless phone DT190...
Page 42 Access the mailbox from an external position (e.g. mobile phone) Enter the public number of your company Enter the directory number of the mailbox system Listen and follow the voice announcements in the main menu. BusinessPhone – Cordless phone DT190...
Page 43 • store message • play next message • erase message Note: Voice messages will be heard. “Call me” messages ð ï will call the sender (these messages cannot be stored). Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 44 When you activate the diversion, the recorded greeting is played to ð ï the next caller. Press to finish the procedure Note: When you have activated a diversion with a Personal Greeting, callers will receive this greeting instead of your activated absence information. BusinessPhone – Cordless phone DT190...
Page 45 You acknowledge the notification via your password (has to differ from the default value 0000). See section “Change Password” on page 47 to select a new password. You have full access to the mailbox system. BusinessPhone – Cordless phone DT190...
Page 46 24 digits. The time is entered in 24h-format, e.g. 2030 for half past eight with values automatically set to even quarters, i.e. 2013 will be 2015. Note: The notification number and time must be ð ï programmed before you activate the notification. Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 47: Change Password
Press to select a new password Enter your current password The default password is 0000. Press Enter your new password õ ô Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 48 Record your message The maximum recording time is four minutes and 15 seconds. RECORDING Select options below: Press to play-back Press and speak to re-record ð ï Press to stop the recording and save the message BusinessPhone – Cordless phone DT190...
Page 49: Abbreviated Numbers
Communication Platform. Common abbreviated numbers can be dialled from every extension that has the authority to do so. Enter the common abbreviated number õ ô Please refer to your telephone directory. Press to make the call BusinessPhone – Cordless phone DT190...
Page 50 Note: If your public network requires waiting for a second dial tone, press Which digit to press for external line access depends on the õ ô configuration of the system. Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 51 Press ð ï Wait for the verification tone Press to finish the procedure #51# Cancel all individual abbreviated numbers õ ô Press Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 52 If you want to use the Message Waiting function (default) again, the number to enter the message system has to be re-entered. BusinessPhone – Cordless phone DT190...
Page 53: Group Facilities
If no one answers this call before the programmed time, the call is forwarded to the programmed answering position (e.g. operator). Note: If all members in a hunt group are busy, the Callback or Intrusion functions are not available. BusinessPhone – Cordless phone DT190...
Page 54 Press to finish the procedure Answer calls It is possible to have group hunting information in the display. If you require a different display layout, please contact your system administrator. Answer group hunting calls in the normal way BusinessPhone – Cordless phone DT190...
Page 55 Þ Ü MENU The two displays are shown alternately (automatic 1-2 second toggle). #28**õ ô To log out from all hunt groups: Press ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 56 The other extensions will receive the number unobtainable tone. This will also happen if you dial the common bell pick-up code and there are no calls waiting at the common bell extension. BusinessPhone – Cordless phone DT190...
Page 57: Other Useful Facilities
Note: If you receive a busy tone, your extension does not have the authority to set a reminder. #32# õ ô Cancel Reminder Press All settings are cancelled. ð ï Wait for the verification tone Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 58 Opening of the doorlock After you have answered the doorphone, you can open the door making an inquiry to the door-opener’s directory number. Press Enter the door-opener’s directory number Please ask your system administrator for the number. BusinessPhone – Cordless phone DT190...
Page 59 “Direct Inward System Access (DISA)” on page 60. Verified or own account number Before an outgoing call: Press õ ô Enter account number and press Valid digits 0-9. Internal dial tone. Make the external call. BusinessPhone – Cordless phone DT190...
Page 60 Enter the external number Use the External Diversion function Procedure, see section “Call Forwarding” on page 30. Note: If you program a new diversion address, remember to reset it when you return to your office. BusinessPhone – Cordless phone DT190...
Page 61 Press to finish the procedure For incoming calls: • The secondary telephone cannot be called and the primary telephone works as a normal stand-alone telephone. For outgoing calls: • Both telephones are treated as 2 separate extensions. BusinessPhone – Cordless phone DT190...
Page 62 Note: A switch to a non-IP call can only be performed if the original call is an IP call, otherwise you will receive a blocking tone. BusinessPhone – Cordless phone DT190...
Page 63: Key Lock
If you have locked the keys and you receive a call, you can answer the call as usual without switching Key Lock off. When the call is ended, the keys are locked again. To unblock the keys Press long The key symbol disappears; the keys are enabled again. BusinessPhone – Cordless phone DT190...
Page 64: Security
Note: To change your password, see chapter “Change õ ô Password” on page 47. Press to re-open Wait for the verification tone ð ï Your extension is open for use. Press to finish the procedure BusinessPhone – Cordless phone DT190...
Page 65 This makes it possible to make a call on another, blocked *72* extension, by using your password. Press Enter your password Press Enter your extension number õ ô Press Dial tone. You can make one call from the blocked extension. BusinessPhone – Cordless phone DT190...
Page 66: Least Cost Routing
Please ask your system administrator for the LCR code. Enter the digit(s) for external line access and the desired public number Note: Which digit to press for external line access depends on the configuration of the system. BusinessPhone – Cordless phone DT190...
Page 67: Integrated Phonebook
An indication that the Phonebook is full means that you have to delete an entry before you can add a new one. Use the Phonebook ö Access the names and numbers of the Phonebook. Press BusinessPhone – Cordless phone DT190...
Page 68 The number is dialled. Note: How to make calls via the Missed Calls List and the Call List, see sections “Missed Calls List” on page 21 and “Redial number from Call List” on page 24. BusinessPhone – Cordless phone DT190...
Page 69 NAME is displayed. _ <NAME> JOHN _ v ß Enter a name How to write text, see section “Write text” on page 76. Press (see display) The name and number are stored in the Phonebook. BusinessPhone – Cordless phone DT190...
Page 70 76. Press (see display) NAME is displayed. ß Correct the name How to write text, see section “Write text” on page 76. Press (see display) The corrected name and number are stored in the Phonebook. BusinessPhone – Cordless phone DT190...
Page 71 The name and number are deleted from the Phonebook. ö Delete all names and numbers Press to access the phonebook MENU Press (see display) Press DELETE? appears. Press (see display) to confirm All names and numbers are deleted from the Phonebook. BusinessPhone – Cordless phone DT190...
Page 72 You can change the number now if desired. Press (see display) NAME is displayed. Enter a name How to write text, see section “Write text” on page 76. Press (see display) The name and number are stored in the Phonebook. BusinessPhone – Cordless phone DT190...
Page 73 Press (see display) The name and number are stored in the Phonebook. The phone automatically returns to the dial display. õ ô To make the call: Press Your phone will go off-hook and dial the number. BusinessPhone – Cordless phone DT190...
Page 74: System Phonebook
Use the System Phonebook õ ô Press to search for internal directory numbers õ ô Press to search for external common abbreviated numbers ð ï To exit the System Phonebook Press to exit BusinessPhone – Cordless phone DT190...
Page 75 Press to call the desired list entry Search routine was not successful If no entry fulfils the search criteria, the display shows: “SORRY - NO SUCH NAME”. Press to start a new search BusinessPhone – Cordless phone DT190...
Page 76: Write Text
Note: Moves to the beginning of the text if held longer. Press (see display) to move right Note: Moves to the end of the text if held longer. Press to enter a space Press long to enter a pause BusinessPhone – Cordless phone DT190...
Page 77: Special Characters
Example special characters: To enter > press * (four times) 1 time result * 2 times result / 3 times result < 4 times result > BusinessPhone – Cordless phone DT190...
Page 78: Alternative Programming For Automatic Callback, Camp-On, Intrusion
Because this User Guide describes only the default programming, the following table shows the most common settings in some of these countries that are known for a different programming. Austria, Belgium, Brazil, Denmark, Germany Camp-on Automatic Callback Answer calls, another extension Intrusion BusinessPhone – Cordless phone DT190...
Page 79: Adjustments
This section describes how to set and adjust a personal volume, how to change the indication of incoming calls, how to adjust the display, how to change the language and how to revert all DT190 settings to default. Volume control You can adjust the volume in the earpiece and the volume of the ringer.
Page 80 For internal and callback calls there are different ringer tones which cannot be changed. To set the melody for external calls MENU Press (see display) Scroll (see display) to MELODY Press (see display) BusinessPhone – Cordless phone DT190...
Page 81: Key Click
To turn the key click and the ring sound on or off, see section “To turn off the ring sound permanently” on page 80. BusinessPhone – Cordless phone DT190...
Page 82 Press (see display) Press Enter the two digit language code from the table below Code Language English Nederlands Deutsch Français Svenska Suomi Español Italiano Norsk You hear a confirmation tone and the language setting is saved. BusinessPhone – Cordless phone DT190...
Page 83: Audible Signals
Special dial tone Ringing tone or Queue tone every 4th second Busy tone Congestion tone Number unobtainable tone Call waiting tone Intrusion tone Conference tone every 15th second (to all parties) Verification tone Warning tone, expensive route BusinessPhone – Cordless phone DT190...
Page 84: Useful Hints
Moreover, such calls may occupy two of your system’s external lines. You can restrict connections between the external lines by re-programming your system. Please ask your system administrator or contact our service center for more information. BusinessPhone – Cordless phone DT190...
Page 85: Installation
Installation Installation Check for completeness Make sure that all the parts are present. If anything is missing, please contact your system administrator or supplier. The set contains: Cordless phone Battery Charger/Adapter BusinessPhone – Cordless phone DT190...
Page 86 Installation Preparing for use When using the Cordless phone for the first time, follow the steps below to prepare the Cordless phone. Attach the battery to the phone as shown in the figure below. BusinessPhone – Cordless phone DT190...
Page 87 Connect the adapter to the mains outlet. Notes: Place the DT190 in the charger and charge it for at least 5.5 hours before using it the first time. Make sure the local mains voltage corresponds to the voltage on the charger.
Page 88: Battery Performance
Cordless phone flashes. An alarm sounds if there is little calling time remaining in the battery. Battery performance The table below indicates the performance: Talk time Standby time Charge time (hours) (hours) (hours) Battery NiMH, 550 mAh BusinessPhone – Cordless phone DT190...
Page 89: Charging The Battery
When the battery is fully charged, the battery meter on the Cordless phone displays all blocks and stops flashing. Notes: Place the DT190 in the charger and charge it for at least 5.5 hours before using it the first time. Make sure the local mains voltage corresponds to the voltage on the charger.
Page 90: Changing The Battery
Do not disconnect or exchange the battery unless it must be replaced. Do not charge the battery outside the phone. The battery does not contain cadmium and is therefore more environmentally-friendly than other rechargeable batteries. However, all batteries should be treated as chemical waste. BusinessPhone – Cordless phone DT190...
Page 91: Reference
Terminology The list below explains the terms which may appear on the display. Terminology used on display Term Meaning Personal Identification Number (BusinessPhone Access Code used for subscription) BusinessPhone – Cordless phone DT190...
Page 92 You hear this each time you press a key (when selected). Warning tone You have pressed a key which has no function. An entry or setting has not been completed successfully. Confirmation tone An entry or setting has been completed successfully. BusinessPhone – Cordless phone DT190...
Page 93: Battery Disposal
Cleaning Clean your phone with a soft cloth moistened with water only. The use of soap and other cleaning products can discolour and damage the phone. Clean the battery contacts using ethanol or isopropyl alcohol. BusinessPhone – Cordless phone DT190...
Page 94: Technical Specifications
L x W x H 154 x 59 x 30 mm Weight 127 g (including batteries) Receiver radio specifications Receiver sensitivity Typical -94 dBm with a B.E.R. = 10 the radio interface Unwanted emissions As per CTR6 BusinessPhone – Cordless phone DT190...
Page 95 User interface BackLit LCD display with one line of 12 alphanumeric characters (each consisting of 13 segments) and three lines of icons for status and soft key display, keys with text Accessory connector For battery charging BusinessPhone – Cordless phone DT190...
Page 96 Use only approved spare parts and accessories. The operation of non-approved parts cannot be guaranteed and may even cause damage. Contact your supplier for more information. • Charger including power adapter • Nickel metal hydride battery for Cordless Phone BusinessPhone – Cordless phone DT190...
Page 97: Troubleshooting
NO NET and Entered AC Try to subscribe warning tone when number does not again trying to subscribe match network AC or network cannot add another subscription BusinessPhone – Cordless phone DT190...
Page 98: Glossary
An external line from the private network. telephone is equipped with a display, you can see your number. Trunk line A trunk line is the same as an external line. Can be either digital or analog. BusinessPhone – Cordless phone DT190...
Page 99: Index
Busy extension 25 Call Waiting 29 Bypass Blocked Extension 65 Conference 28 Bypass Call Forwarding 35 Inquiry 27 Transfer 27 Call Forwarding 30 Bypass 35 Enter information 36 Fixed Diversion 31 Erase Information 39 Follow me 34 BusinessPhone – Cordless phone DT190...
Page 100 Last External Number Redial 24 Phone signals 92 Least Cost Routing 66 Phonebook 67 Listen to your Messages 43 Add a name or a number 69 Add number from Call List 72 Add number while dialling 73 BusinessPhone – Cordless phone DT190...
Page 101 Save Information 39 Security 64 Block Extension 64 Volume control 79 Bypass Blocked Extension 65 Send Message 29 Send Messages Welcome 4 via the mailbox 45 Write text 76 Spare parts 96 Switching On/Off 18 BusinessPhone – Cordless phone DT190...
Page 102 Notes Notes BusinessPhone – Cordless phone DT190...
Page 103 Notes BusinessPhone – Cordless phone DT190...
Page 104 Ericsson is shaping the future of Mobile and Broadband Internet communications through its continuous technology leadership. Providing innovative solutions in more than 140 countries, Ericsson is helping to create the most powerful communication companies in the world. © Ericsson Enterprise AB 2006...

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