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Glyph ForteRAID Manual
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Glyph ForteRAID Manual

4-drive raid array with firewire 800 and 400, usb 2.0 and esata
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ForteRAID™ Manual
4-Drive RAID Array with FireWire 800 and 400,
USB 2.0 and eSATA
610031-2.0 ForteRAID Manual.pdf
November 21, 2011
Proprietary Notice and Disclaimer
Unless noted otherwise, this document and the information herein disclosed are proprietary to Glyph Technologies, 3736 Kellogg
Road, Cortland NY 13045 ("GLYPH"). Any person or entity to whom this document is furnished or having possession thereof, by
acceptance, assumes custody thereof and agrees that the document is given in confidence and will not be copied or reproduced
in whole or in part, nor used or revealed to any person in any manner except to meet the purposes for which it was delivered.
Additional rights and obligations regarding this document and its contents may be defined by a separate written agreement with
GLYPH, and if so, such separate written agreement shall be controlling.
The information in this document is subject to change without notice, and should not be construed as a commitment by GLYPH.
Although GLYPH will make every effort to inform users of substantive errors, GLYPH disclaims all liability for any loss or damage
resulting from the use of this manual or any software described herein, including without limitation contingent, special, or inci-
dental liability.
© 2002-2008 Glyph Technologies. All rights reserved. Specifications are subject to change without notice. Glyph and the Glyph
logo are registered trademarks of Glyph Technologies. All other brands and product names mentioned are trademarks of their
respective holders.
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Summary of Contents for Glyph ForteRAID

  • Page 1 GLYPH, and if so, such separate written agreement shall be controlling. The information in this document is subject to change without notice, and should not be construed as a commitment by GLYPH. Although GLYPH will make every effort to inform users of substantive errors, GLYPH disclaims all liability for any loss or damage resulting from the use of this manual or any software described herein, including without limitation contingent, special, or inci- dental liability.
  • Page 2 If the container is damaged, file a report with the carrier or dealer immediately. Do not attempt to unpack and operate your ForteRAID until the carrier or deal- er confirms the damage. If the container is in good condition, proceed with unpacking the ForteRAID. Verify that all of the items described in the next section are present and in good condition.
  • Page 3 The ForteRAID enclosure contains four hard disk drives, which function as one single volume. Through the use of the Glyph Manager software utility, it supports six drive modes: RAID 0, 1, 3, 5, 10, and Spanning. Each drive mode has its own advantages, depending upon the application.

  • Page 4: Front Panel Leds

    2TB or larger. This is currently an open issue that we expect will be resolved in future releases of Pro Tools. If using Pro Tools, choose a ForteRAID capacity and RAID mode that yields a volume 2TB or smaller.
  • Page 5 ForteRAID Back Panel Ports The fastest interface on the ForteRAID is eSATA and there is one eSATA port on the rear panel. In RAID 0 mode, the ForteRAID can sustain 120MB/sec (read speed) when connected via eSATA to the included EC2 eSATA card.
  • Page 6 NOTE: Glyph Manager does not, however, format your ForteRAID. After configuring your ForteRAID in one of the drive modes, you must take further steps to format your ForteRAID and prepare it for use. These steps are ex- plained in the next sections.
  • Page 7 All other errors - including RAID State Mismatch - result in blinking yellow “Check GM” LEDs. All errors will animate the Glyph ball in the dock under OS X or generate an error balloon under Windows. If the...
  • Page 8 Glyph Manager Display Details (continued) Init status: In normal operation the status should be “Success”. Possible error conditions are “Disk too small”, “Incorrect disk count”, “Invalid RAID set”, “Multiple RAID sets”, “Disk erase fail” and “Unknown init error”. Any of these messages indicate a problem with the RAID array.
  • Page 9 Glyph Manager Operation In Mac OS X The ForteRAID ships in RAID 0 mode, and drive mode changes are made by using the Glyph Manager soft- ware utility (not the OS X Disk Utility). OS X Disk Utility is used to format the new device after drive mode changes are made.
  • Page 10 WILL BE DESTROYED. 7. The next window reports that the drive con- figuration has changed. After a few seconds the system will update, and Glyph Manager will dis- play the new drive configuration. Click OK in this window. 7. The next window prompts you to finalize the new configuration.
  • Page 11 9. 9. Power off the ForteRAID, unplug the FireWire, USB or eSATA cable, plug the cable back in, then power it back on again. This is important to force Mac OS to “forget” any current drive information.
  • Page 12 “Help” contains About Glyph Manager information as well as help files. Glyph Manager also tells you the Windows policy settings for your ForteRAID. If the line reads “quick removal – BAD”, then you may experience slow write speeds to the Glyph drive. This setting only applies when us- ing FireWire 800.
  • Page 13 To replace a failed drive, follow the steps below: 1. Power off and unplug the power from the ForteRAID. Position the enclosure on the edge of a desk or table, with the front facing towards you. You will notice that there is a switch on the bottom of the enclosure. Posi- tion the enclosure so it hangs slightly off the edge of the table so you can access the switch.
  • Page 14 (total ForteRAID capacity less than 2TB) do not support the addition of larger drives without a firmware update from Glyph. If you would like to increase the capacity of your ForteRAID, make sure to purchase Glyph ForteRAID spare drive modules, and please contact Glyph tech support for details.
  • Page 15 Manager automatically load at login. Note: We recommend that you set Glyph Manager to run in the background because it will alert you to any prob- lems with your ForteRAID, and allow you to backup your data before any is lost.

  • Page 16: Formatting Instructions

    Formatting Instructions Windows 2000 / XP / Vista / Windows 7 Formatting Instructions 1. Right-click My Computer and click Manage. 2. In the Computer Management window, under Storage, click Disk Management. The Write Signature wizard pops up. 3. Use the wizard to write a signature to the new drive. If you want only one partition we suggest using a primary partition and selecting the maximum size.
  • Page 17 -Open Applications Folder > Utilities Folder > double click on Disk Utility 2. Select your ForteRAID drive from the list on the left. The top entry represents the device and the entry un- derneath it represents the volume associated with that device. Click on the top device which will say some- thing like “XXXGB Glyph Technologies”.

  • Page 18: More Information

    1 Year Advance Replacement on removable drives (US 48 States Only) 2 Years Free Basic Data Recovery* *While Glyph is not obligated to recover lost data, we always give it our best effort. Nonetheless, we can’t guaran- tee we’ll always be successful.

  • Page 19: Frequently Asked Questions

    About eSATA • eSATA is an external interface technology that grew from the internal SATA I interface. • The ForteRAID’s eSATA port supports speeds up to 3 Gb/sec (300 MB/sec), much faster than FireWire 400 or FireWire 800. • Shielded eSATA cables up to 2 meters in length are available.
  • Page 20 Q: I’m still running Mac OS 9 or Win/ME. Can I still use the ForteRAID? Yes. You can connect the USB port on the drive to your OS 9 or Win/ME machine. You cannot run Glyph Man- ager to change configuration or monitor drive status, however the ForteRAID will run in the last drive mode that it was set to.