LG WM4270H*A Owner's Manual page 43

TROUBLESHOOTING 43
Before calling for service
Check the following before calling for service.
Z:::Pr°l:)!e_ [ ::: 2:Poss!b!e_auses : : Z ::: I Z2:: ::_ :§o!ut!ons :::Z: :2
Clicking sound i ° Do you hear a sound when you close or lock i ' This sound is normal and occurs when the
i and unlock the door? J door is closed, locked or unlocked.
Spraying or hissing s ound [; iswaterspraying inthe]ub? ; Thissou ndisnormai a swatei i sspraying or
, i circulating during the cycle. ,
Buzzing or gushing i ° Is the washing machine draining water? J. This sound is normal as the drain pump
sound drains water from the washing machine after J
the cycle.
' Splashing sound ; is ihe washing machine washing a bad oi [. This sound is normal as the load is moving
i laundry? up and down during the wash and rinse
, i cycles. ,
Rattling and clanking noise J° Are there any foreign objects such as keys, J' Check if there are any foreign objects in the
coins, or safety pins in the tub or drain filter? tub and drain the filter after stopping the
cycle.
, Unplug the power cord and contact your
nearest LG service center if the noise persists.j
_Thumping sound [° Is the washing machine overloaded? j. This sound is normal and occurs when the
i ° Is the load out of balance? load is out of balance. Stop the cycle and
, j _ rearrange the load for balancing.
Vibrating noise i : Are the shipping bolts removed? _. See page 13, Unpacking and removing
Is the load evenly distributed in the tub? shipping bolts to remove the shipping bolts.
i o Is the washing machine level balanced? J' Stop the cycle and rearrange the load for
,, Is the washing machine installed on a solid balancing.
and smooth surface? . See page 16, Leveling the washing machine
i to level the washing machine.
J' Check if the floor is solid and level.
Water l eaking a round washer[;iswaterieaking fiom ihefaucei o r thewater i; Check t hefaucets orwaterlines.
J line? J - If the water lines are loosely connected, see
Jo Is a drain pipe or a drain hose clogged? J page 14, Connecting water lines to connect
J them properly.
i , Unclog the drain pipe or drain hose. Contact
j j a plumberif necessary. ,
Excessive suds or failure to i ° Did you use more than the recommended i ' Use the recommended amount of detergent
rinse amount of detergent? for load.
,° Is the soil level higher than the aize of the i. Ifthesoillevelislow, reduce the detergent
load? quantity to less than the recommended level.
Only use detergent with the HE (High-i
Efficiency) logo.
' Staining i; Did you add deteigent diiectiyto ihe {ub? i; Make suie io load deiergeni inio ihe
i ° Did you remove the load immediately after it i detergent dispenser drawer.
i finished? i ' Remove the load immediately after it finishea.l
i o Did you sort and wash the clothes by color or i, Sort and separate dark colors from light or
soil? white ones, and heavily soiled items from
lightly soiled ones. See page 19, Sorting
, , laundry for details