Blackberry RIM 850 Installation And User Manual
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Blackberry RIM 850 Installation And User Manual

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Installation and User's
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RIM 850 Wireless
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Summary of Contents for Blackberry RIM 850

  • Page 1 Installation and User’s Guide RIM 850 Wireless Handheld...
  • Page 2 Operating System 2.0.20, Applications 2.0, and Desktop 2.0. © 1999-2000 Research In Motion Limited. All rights reserved. RIM, the RIM logo, Research In Motion, RIM 850 Wireless Handheld, and ‘Always On, Always Connected’ are trademarks of Research In Motion Limited. RIM, Research In Motion - Registered U.S. Patent and Trademark Office.

  • Page 3: Fcc Compliance Statement (Usa)

    FCC compliance statement (USA) FCC Class B Part 15 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: • This device may not cause harmful interference, and • This device must accept any interference received, including interference that may cause undesired operation.

  • Page 4: Industry Canada Certification

    • Consult the dealer or an experienced radio/TV technician for help Industry Canada Certification This device complies with Industry Canada RSS 119, under certification number 2503 195 5551A. DOC Class B compliance This device complies with the Class B limits for radio noise emissions as set out in the interference-causing equipment standard entitled “Digital Apparatus,”...

  • Page 5: Table Of Contents

    Contents FCC compliance statement (USA) ..........3 Industry Canada Certification ..........4 IMPORTANT SAFETY INFORMATION........9 Welcome to your wireless solution ..........13 New for version 2.0..............14 Upgrading to version 2.0 ............15 Contents of your package ............15 System Requirements .............15 About this guide..............16 About Research In Motion.............16 Customer support ..............17 Get to know your handheld............19 Handheld components ............19...
  • Page 6 Backing up files from handheld to the PC ......57 Synchronizing PIM ..............59 Summary ..................60 Composing and sending messages..........61 Setting message options ............61 Setting level of importance ............62 Choosing a send method ............63 Sending one-time messages...........64 Sending messages to many contacts ........64 Attaching Address Book entries ...........66 Using AutoText ...............67 Automatic formatting.............72...
  • Page 7 Editing addresses ..............106 Deleting addresses ..............107 Searching addresses..............107 Summary and tips..............108 Managing Tasks and Appointments........109 Using the Tasks function .............109 Using the Calendar function ..........113 Summary and tips..............124 Using the MemoPad and Calculator ........127 Using the MemoPad function ..........127 Using the Calculator function ..........129 Summary and tips..............130 Customizing your handheld’s options ........133 Setting the alarm ..............133...

  • Page 9: Important Safety Information

    Remember to follow any special regulations governing the use of the RIM 850 Wireless Handheld and always switch it off in areas where radio devices are forbidden, or when it may cause interference or danger. Any safety laws and regulations pertaining to the use of cell phones and two-way radios will likely apply to your use of the handheld.
  • Page 10 RIM in conjunction with the handheld is not permitted as it may cause hazards. Do not place the RIM 850 Wireless Handheld or its charging cradle on any unstable surface, such as a cart, stand, tripod, bracket, or table.
  • Page 11 Never spill liquid of any kind on the handheld. Do not use the handheld near water (for example near a bathtub or a sink, in a wet basement, near a swimming pool, etc.). The RIM 850 Wireless Handheld and its charging cradle should be situated away from heat sources, such as radiators, heat registers, stoves, or other products (including amplifiers) that produce heat.
  • Page 12 • the handheld or charging cradle has been exposed to rain or water • the handheld or charging cradle has been dropped or damaged in any way • the handheld or charging cradle does not operate normally by following the instructions contained in this manual •...

  • Page 13: Welcome To Your Wireless Solution

    Welcome to your wireless solution The RIM 850 Wireless Handheld is a powerful computer with a full- featured Address Book, Appointment Calendar, MemoPad, and Task List. Unlike other PIM products, the RIM 850 Wireless Handheld includes an integrated wireless modem. Your package...

  • Page 14: New For Version 2.0

    Welcome to your wireless solution — New for version 2.0 • Alarm: Set the alarm on the handheld to sound daily. • MemoPad: Compose, edit, and delete notes, memos and lists. • Calculator: Perform basic mathematical operations. • Options: Customize the way the handheld notifies you of new messages;...

  • Page 15: Upgrading To Version 2.0

    Welcome to your wireless solution — Upgrading to version 2.0 Upgrading to version 2.0 If you are currently using a previous version of the Desktop Software, you should upgrade to version 2.0. Before installing the new software on your desktop and your handheld, you should perform a backup to store the contents of your handheld (such as Address Book entries, messages, and calendar items) on your PC.

  • Page 16: About This Guide

    Welcome to your wireless solution — About this guide About this guide This guide provides information for operating the handheld and for installing the Desktop Software. Note Notes will appear in this format and will contain additional information to help you perform the task being described. Tips provide information about performing tasks and offer different options to perform tasks.

  • Page 17: Customer Support

    Welcome to your wireless solution — Customer support to address their needs and help them discover new frontiers in wireless data. Customer support For customer support, contact your service provider. Installation and User’s Guide...

  • Page 19: Get To Know Your Handheld

    Get to know your handheld This chapter will help you get acquainted with your handheld before you start sending and receiving email. Handheld components Figure 1: Front view of handheld Here are some details on the handheld’s main components: LCD screen The LCD screen is your interface with functions such as composing and reading messages, setting tasks and appointments, viewing and editing contact information, customizing device options, and...
  • Page 20 Get to know your handheld — Handheld components In low light conditions, you can increase the readability of the LCD by using the backlighting feature. To activate backlighting, press the key three times. The backlight will shut off automatically if you do not press any keys or use the trackwheel for more than 10 seconds.

  • Page 21: Serial Port

    Get to know your handheld — Handheld components When you receive a new message and remove the handheld from the holster within five seconds, notification (based on how you’ve set it) stops and the most recently received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain marked unread.

  • Page 22: Installing The Battery

    RIM has also performed limited testing on NiMH batteries from Gold Peak Group and Radio Shack (Tandy). While not certified for general use in the RIM 850 Wireless Handheld, you may wish to try them as substitutes for the Sanyo or Energizer cells. If you encounter any difficulties when using these batteries, return to using the Sanyo or Energizer cells.
  • Page 23 Get to know your handheld — Installing the battery Once you have removed the battery cover, remove the old battery and insert a new one. When inserting the new battery, make sure that the connectors are aligned for the correct polarity.
  • Page 24 Get to know your handheld — Installing the battery Recharging the NiMH battery The charging cradle contained in your package is used to recharge the NiMH battery that powers the handheld. Plug the supplied AC adapter into a power source. Place the handheld in the charging cradle so that the handheld’s serial port is securely connected to the charging cradle.

  • Page 25: Turning On Your Handheld

    Get to know your handheld — Turning on your handheld • Allow the handheld to complete its charging cycle every time you attempt to charge it. Do not remove the handheld from the cradle while the green LED is flashing. A charging cycle is complete when the green LED is solid.

  • Page 26: Turning The Radio On And Off

    Get to know your handheld — Turning the radio on and off Turning off the handheld In the Home screen, scroll to the POWER OFF icon and click. Turning the radio on and off When you first receive your handheld, the wireless radio will be turned off, and the handheld cannot communicate over the network.

  • Page 27: Description Of Keys

    Get to know your handheld — Description of keys with other radio transmissions and frequencies. The icon will change depending on whether the wireless radio is on or off. Note You should turn off your handheld’s radio if you are going to be out of coverage for an extended period of time.
  • Page 28 Get to know your handheld — Description of keys Function Scroll through accented characters • When composing a message or entering text, press and hold a letter key while rolling the trackwheel to scroll through international characters/characters with accents. When the desired character appears, release the letter key.
  • Page 29 Get to know your handheld — Description of keys Function NUM lock • Press to activate num lock mode. SHIFT Any key that you press in the upper row will be typed in its numeric form. Press again to return to regular mode. SHIFT An ‘N’...
  • Page 30 Get to know your handheld — Description of keys Function Select multiple messages • Hold the key while rolling the SHIFT trackwheel in the Messages screen to select more than one message. You can file, delete, or save these messages, mark them read or unread.
  • Page 31 Get to know your handheld — Description of keys Function Delete characters ahead of cursor, delete messages • Press while composing a BACKSPACE message to delete the selected character only. • Press in the Messages BACKSPACE screen to delete the selected message. If you scroll to a date in the Messages screen and press , a message appears...
  • Page 32 Get to know your handheld — Description of keys To select a symbol, either scroll to a symbol and click, or press the associated alpha key under the desired symbol. You will return to your message with the symbol inserted. LCD interface The handheld’s LCD screen is composed of the Home screen, function screens that are launched from the Home screen, and...
  • Page 33 Get to know your handheld — Description of keys The following chart shows each function icon and describes the corresponding function: Icon Description Receive, read, reply to, compose, forward, save, file, and delete messages. Messages Type and send messages to Internet email addresses.
  • Page 34 Get to know your handheld — Description of keys Icon Description Set the alarm on the handheld to sound daily. Alarm Compose, edit, and delete important notes and memos. MemoPad Perform basic mathematical operations. Calculator Customize the way the handheld notifies you of messages;...
  • Page 35 Get to know your handheld — Description of keys Function menus Menus provide a list of options for the current function. You can open a function screen’s menu by clicking the trackwheel; the menu appears on top and covers approximately half of the screen’s width. Address Book function menu Icons and graphical tools Home screen components...
  • Page 36 Get to know your handheld — Description of keys Handheld status icons These icons appear on the handheld’s LCD screen to indicate battery power, coverage levels, and keyboard modes. Icon Description Battery power indicator Coverage strength indicator Charging indicator Data is being sent Data is being received key mode is activated key mode is activated...
  • Page 37 Get to know your handheld — Description of keys Message status icons These icons appear on the handheld’s LCD screen to indicate the status of pending, sent, and received messages. Icon Description Message is being sent Message has been sent out to the network Message pending (will be sent later) Composed message has been saved (not sent yet) Unread message transmission error...
  • Page 38 Get to know your handheld — Description of keys handheld. These alternatives apply to all screens where you can change options, such as in the Date/Time, the New Appointment, or the Daily Alarm screens. • Use the menu. While in an option field, click to view the menu. Scroll to Change Options and click.

  • Page 39: Setting The Date And Time

    Get to know your handheld — Setting the date and time Icon Description You can scroll the trackwheel up or down to view more screen or menu items. You can scroll the trackwheel left or right to continue viewing icons on the functions list. Setting the date and time In the Home screen, scroll to the OPTIONS icon and click.

  • Page 40: Using Password Protection

    Get to know your handheld — Using password protection In the Device Options screen, scroll to Notify and click. The Notify screen appears. Scroll to the field you would like to set, then press the key to scroll through your options. SPACE Click the trackwheel to view the menu.
  • Page 41 Get to know your handheld — Using password protection Password security screen Note If you have entered information in the Owner screen of the Options function, it will appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost.
  • Page 42 Get to know your handheld — Using password protection In the Security Timeout field, set how much idle time should pass before the password security screen will appear. Press the key to scroll through your options. Release the SPACE SPACE key once you have set the field to your preference.
  • Page 43 Get to know your handheld — Using password protection To lock the handheld Once you have enabled your password in the Security screen, you can lock the handheld whenever you like. An icon of a key will appear on the Home screen. In the Home screen, scroll to the LOCK icon and click.
  • Page 44 Get to know your handheld — Using password protection Click the trackwheel to view the menu. Scroll to Save Options and click. You return to the Device Options screen with your password changed. To disable password protection Once you disable your password, the password security screen will no longer appear.

  • Page 45: Summary And Tips

    Get to know your handheld — Summary and tips You return to the Device Options screen. Summary and tips In this chapter, you learned about the various components and features of the handheld. You’ve also performed a basic setup including setting the date and time, setting message notification, and enabling password protection.

  • Page 47: Start Sending Email

    Start sending email Now that you’re more familiar with the handheld, you can start sending and receiving email! The following steps will help you get started: Turn on the radio. Register with the wireless network (if necessary). Install the Desktop Software on your PC. Connect the handheld to your PC using the cradle.

  • Page 48: Installing The Desktop Software

    Start sending email — Installing the Desktop Software In the Device Options screen, scroll to Network Settings and click. In the Network Settings screen, ensure that the Roaming field is set to your country (U.S. or Canada) and that the Radio field is set to On.

  • Page 49: Connect The Handheld To Your Pc

    Start sending email — Connect the handheld to your PC When Setup is complete, you may choose to open the README file and run the Desktop Software right away. Connect the handheld to your PC Note When connecting the handheld to the PC, use only the charging cradle provided by Research In Motion Limited.
  • Page 50 Start sending email — Connect the handheld to your PC In the Desktop Manager, ensure that your PC recognizes a connection with the handheld. Select Options>Serial Settings to open the Settings window. Click Detect. Note The message “Handheld not found” will appear if the PC cannot detect the handheld on a serial port.

  • Page 51: Sending A Message

    Start sending email — Sending a message Sending a message You can send a message to an existing contact or add a new contact while composing your message. Note You can also compose a message while in the Messages, Address Book, or Saved Messages screens. Click the trackwheel to view the menu.

  • Page 52: Reading A Message

    Start sending email — Reading a message The Messages screen shows a list of message headers for each message you’ve sent or received; the header includes the time sent or received, the recipient or sender, and the subject line. You will see one of the following icons to the left of the message header to indicate the message’s status.
  • Page 53 Start sending email — Reading a message In the Messages screen, scroll to the new message (the message header with an unread message icon beside it) and click to view the menu. Select Open Message by clicking again. Open messages quickly by double-clicking the trackwheel. The new message appears on your screen.

  • Page 54: Summary

    Start sending email — Summary Note If you slide the handheld out of the holster within five seconds of notification, the notification stops and the most recently-received message will be open. If you pull the handheld out of the holster and quickly replace it, notification stops but the message will remain closed and marked unread.

  • Page 55: Using The Desktop Software

    Using the Desktop Software The Desktop Software can synchronize your messages, contacts, appointments, memos, and tasks between your PC and handheld. You can also backup any important information from the handheld to your PC, edit the Address Book and AutoText files, restore data back to the handheld, and load new applications onto the handheld, all using the Desktop Software’s convenient Windows interface.

  • Page 56: Loading Handheld Applications

    Using the Desktop Software — Loading handheld applications Loading handheld applications If necessary, use the Application Loader tool to update the software on the handheld and add any new applications that might be available. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your PC.

  • Page 57: Backing Up Files From Handheld To The Pc

    Using the Desktop Software — Backing up files from handheld to the PC delete the information on your handheld (including your messages and address book entries). If you select this check box, ensure that any important information is backed up first. In the Applications section, select the check box if you wish to erase the applications from your handheld before loading updated ones.
  • Page 58 Using the Desktop Software — Backing up files from handheld to the PC AutoText files: create new entries, edit existing entries, and delete the entries on your PC. Note Before updating your handheld with new software using the Application Loader, use the Backup and Restore tool to save any important information from the handheld to your See the online help topic “Advanced backup and restore”...

  • Page 59: Synchronizing Pim

    Using the Desktop Software — Synchronizing PIM To restore everything that was saved previously from your handheld, click the Restore button. The Select file for Full Restore window appears. Select the file name that contains the information you want to restore and click Open. A dialog box will chart the progress of the data transfer from the PC to your handheld.

  • Page 60: Summary

    Using the Desktop Software — Summary To configure PIM synchronization Place your handheld in the cradle and connect it to your PC. In the Desktop Manager, double-click Intellisync. The Intellisync window appears. In the Intellisync window, click Configure PIM... to customize your synchronization settings.

  • Page 61: Composing And Sending Messages

    Composing and sending messages In the previous chapters of this guide, you learned about your handheld’s main components, the general procedures required for sending and reading messages, and the Desktop Software’s tools. This chapter explains the different features that the handheld offers for advanced composing and sending capabilities.

  • Page 62: Setting Level Of Importance

    Composing and sending messages — Setting level of importance The Message List Options screen appears. Scroll to the field you would like to set, then press the key to scroll SPACE through your options. Release the key once you have set SPACE the option to your preference.

  • Page 63: Choosing A Send Method

    Composing and sending messages — Choosing a send method Click to view the menu. Scroll to Save Options and click. You return to the message you are composing. When you have finished composing the message, click to view the menu. Scroll to Send Message and click.

  • Page 64: Sending One-Time Messages

    Composing and sending messages — Sending one-time messages Sending one-time messages This send option is a short-cut method and the recipient’s address will NOT be saved in your Address Book. In the Home screen, scroll to the COMPOSE icon and click. The To: screen appears.
  • Page 65 Composing and sending messages — Sending messages to many contacts In the Home screen, scroll to the COMPOSE icon and click. In the To: screen (after selecting a main recipient and a send method), click the trackwheel to view the menu. Click either Add To, Add Cc, or Add Bcc.

  • Page 66: Attaching Address Book Entries

    Composing and sending messages — Attaching Address Book entries Attaching Address Book entries You can send an Address Book entry as an attachment. Note Please contact your service provider to determine if this functionality is supported. In the Home screen, scroll to the COMPOSE icon and click. While you are composing your message, click the trackwheel to view the menu.

  • Page 67: Using Autotext

    Composing and sending messages — Using AutoText Using AutoText The handheld’s AutoText function automatically replaces certain text that you type with pre-programmed text. You can increase how quickly you compose messages by using AutoText. By configuring the default AutoText entries and adding new ones to meet your specific needs, you can use AutoText to: •...
  • Page 68 Composing and sending messages — Using AutoText As soon as you press the key, the correct spelling SPACE replaces the error. To add a new AutoText entry You may want to customize your AutoText database by adding specific AutoText entries. In the Home screen, scroll to the OPTIONS icon and click.
  • Page 69 Composing and sending messages — Using AutoText To add a new AutoText entry using a macro You can use AutoText macros to quickly enter standard items such as dates, times, and owner information. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears.
  • Page 70 Composing and sending messages — Using AutoText To edit an AutoText entry You may wish to change a pre-programmed AutoText entry to suit your needs. In the Home screen, scroll to the OPTIONS icon and click. The Device Options screen appears. Scroll to AutoText and click.
  • Page 71 Composing and sending messages — Using AutoText The Device Options screen appears. Scroll to AutoText and click. In the AutoText screen, scroll to the entry you would like to delete. Click the trackwheel to view the menu. Scroll to Delete Item and click. A dialog box appears asking if you want to delete the entry.

  • Page 72: Automatic Formatting

    Composing and sending messages — Automatic formatting Automatic formatting The handheld’s built-in formatting capabilities extend beyond the AutoText function to reduce your typing time. Auto capitalization As you compose a message, you do not have to worry about pressing the key to capitalize words —...

  • Page 73: Inserting Symbols

    Composing and sending messages — Inserting symbols To insert a blank space into the Email field, press BACKSPACE then press again. A blank space appears in the field. The next SPACE time you press the key, the ‘@’ sign appears. SPACE Number fields You can type numbers in the PIN, Work, Home, Mobile, Pager, and...

  • Page 74: Summary And Tips

    Composing and sending messages — Summary and tips The To: screen appears. Begin composing a message by following the standard email message procedure (as shown on page 51). Press to view the Select Symbol screen. SPACE Use the trackwheel to scroll to the symbol that you would like to insert into your message, then click to insert the symbol.
  • Page 75 Composing and sending messages — Summary and tips automatic formatting and AutoText. In the next chapter you’ll learn more about receiving and reading messages. Composing and sending messages - Tips • Press C to create a new message while in the Messages screen. •...

  • Page 77: Receiving And Reading Messages

    Receiving and reading messages In this chapter, you will learn about your options for received messages, how to receive more of a long message, and how to open file and Address Book attachments. When you receive a new message, the handheld will display visual notification on the Home screen, and may provide other notification, depending on how you have set your notification options.
  • Page 78 Receiving and reading messages — Received message options Forward Message — Forward (send) the open message to another contact. If an attachment is included with the message, it will be forwarded with the message. Reply with Text — Send a reply to the sender of the open message. The text of the original message appears below your reply.

  • Page 79: Receiving Long Messages

    Receiving and reading messages — Receiving long messages Receiving long messages Occasionally, the message you receive may be longer than what the network can transmit. In this case, the maximum amount of data allowed is sent to your handheld and the remainder is stored in your email Inbox.

  • Page 80: Sending File Attachments

    Receiving and reading messages — Sending file attachments Sending file attachments If you have received a message on your handheld that has a file attached, you can forward the message to someone else. The original message (with the attached file) is forwarded through your email Inbox.

  • Page 81: Managing Address Book Attachments

    Receiving and reading messages — Managing Address Book attachments Managing Address Book attachments The handheld supports attachments in the form of Address Book entries. If you have received a message with this type of attachment, follow this procedure to open the attachment and add it to your handheld’s contact database: Note Please contact your service provider to determine if this...

  • Page 82: Adding Contacts To Address Book

    Receiving and reading messages — Adding contacts to Address Book The attachment is added to your Address Book and you return to the open message. Adding contacts to Address Book When you receive a new message from someone who is not currently in your handheld’s Address Book, you can add the address from the open message.
  • Page 83 Receiving and reading messages — Summary and tips messages, manage file attachments, open address book attachments, and add attachments to your Address Book. Now that you know the basics of reading and receiving email, you are ready to learn more about managing messages.

  • Page 85: Managing Messages

    Managing messages Chapters 4 and 5 discuss the features and functions that the handheld provides for sending and receiving messages. Now, find out how you can organize, customize, and search your list of messages more efficiently. Saving messages Save important messages by copying them to a separate list. It is important to save any messages you want to keep for future reference.
  • Page 86 Managing messages — Saving messages Click the trackwheel to view the menu. Scroll to Save Message and click. The message “Copying to saved folder...” flashes on the screen and the message is copied into the Saved Messages screen but also remains in the Messages screen. Return to the Messages screen by clicking to view the menu, scrolling to and clicking Close.
  • Page 87 Managing messages — Saving messages In the Saved Messages screen, scroll to a saved message and click to view the menu. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. Note If you have deleted the message from the Messages screen and then delete it from the Saved Messages...

  • Page 88: Searching Messages

    Managing messages — Searching messages When you’ve finished composing, click the trackwheel to view the menu. Choose to save again or to send the message. Searching messages Use the handheld’s search function to locate specific messages. You can specify and save the terms of several searches and use them at any time.
  • Page 89 Managing messages — Searching messages In the In field, press the key to select where you want to SPACE search for the name that you have entered. Choose from From Field, Any Address field, To field, Cc field, or Bcc field. Select the types of messages that you want the results of the search to show.
  • Page 90 Managing messages — Searching messages The results of your search are displayed in the Search screen. Note Once you saved a search and have specified a hotkey, you can use + the hotkey to carry out the search in the Messages or Saved Messages screens.
  • Page 91 Managing messages — Searching messages The Save Search screen appears. In this window, you can change any of the information in the fields. Once you have made your changes, click to view the menu. Scroll to Save and click. The results are displayed in the Search screen. To edit a search once In the Home screen, scroll to the SEARCH MESSAGES icon and click.
  • Page 92 Managing messages — Searching messages The results are displayed in the Search screen. Note The changes you make to the search are not saved. If you want to save your changes, select Save Search from the menu. The Save Search screen appears. Click to view the menu, scroll to Save and click.

  • Page 93: Deleting Messages

    Managing messages — Deleting messages feature is helpful if you want to search for all messages relating to a new message that you have received. In the Home screen, scroll to the MESSAGES icon and click. Select a received message from the contact for which you want to search then click to view the menu.
  • Page 94 Managing messages — Deleting messages In the Messages screen, scroll to the message that you want to delete and click to view the menu. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes.
  • Page 95 Managing messages — Deleting messages Click the trackwheel to view the menu. Scroll to Delete Message and click. A dialog box appears, asking if you want to delete the message. Click Yes. (This dialog box appears only if Confirm Message Delete is enabled in the Message List Options screen.) You return to the Messages screen and you can see that the message is no longer listed.

  • Page 96: Editing Messages

    Managing messages — Editing messages You return to the Messages screen and you can see that the messages are no longer listed. You can also delete multiple messages that aren’t date- specific. In the Messages screen, hold the key while SHIFT rolling the trackwheel to select more than one message.

  • Page 97: Resending Messages

    Managing messages — Resending messages Resending messages If, for some reason, your message is not sent properly on the first attempt, you can resend the message to the same recipient. If you want to send the message to a different recipient, you must use the Forward Message or Edit Message options.

  • Page 98: Marking All Messages Read

    Managing messages — Marking all messages read messages will remain marked unread on both your desktop and your handheld. In the Home screen, scroll to the MESSAGES icon and click. Scroll to a read message. Click to view the menu. Scroll to Mark Unread and click.

  • Page 99: Summary And Tips

    Managing messages — Summary and tips Click to view the menu. Scroll to Mark Prior Read and click. All messages in the list will be marked as read. You can also mark a set of messages as read. In the Messages screen, hold the key while rolling the SHIFT...

  • Page 101: Using The Address Book

    Using the Address Book The handheld contains an Address Book for storing various contact information. The Address Book allows you to keep a customized record of email addresses, mailing addresses, titles, and pager, fax, business, and home phone numbers. It also stores personal information about specific contacts in the form of notes.

  • Page 102: Adding Addresses

    Using the Address Book — Adding addresses • Allow Duplicate Names: Select whether or not you want to allow more than one entry for the same name. By default, this is set to Yes. Scroll to the field you would like to set, then press the SPACE key to scroll through your options.
  • Page 103 Using the Address Book — Adding addresses Type your contact’s information and press after each ENTER field. You can also type your contact’s full name in the First or Last field and press . The first name will appear in the ENTER First field and the last name will appear in the Last field.
  • Page 104 Using the Address Book — Adding addresses First: Type your contact’s first name. This field supports alpha- numeric and symbol characters. Last: Type your contact’s last name. This field supports alpha- numeric and symbol characters. Email: Type your contact’s email address. This field supports alpha- numeric and symbol characters.
  • Page 105 Using the Address Book — Adding addresses Mobile: Type your contact’s mobile phone number. This field supports numeric characters and the ‘–‘, ‘+’, ‘x’ and ‘.’ characters without having to hold down the key. You can also use the symbols library (press ) to insert parentheses.

  • Page 106: Viewing Addresses

    Using the Address Book — Viewing addresses Viewing addresses You can view the information for a specific contact in the form of an on-screen business card. In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, select the name of the contact whose information you want to view.

  • Page 107: Deleting Addresses

    Using the Address Book — Deleting addresses When you have made all the changes to the address fields, click to view the menu. Select Save Address by clicking again Note In the New Address or Edit Address screens, click the trackwheel to view the menu where you can clear fields and add Email fields.

  • Page 108: Summary And Tips

    Using the Address Book — Summary and tips In the Home screen, scroll to the ADDRESS BOOK icon and click. In the Address Book screen, type the first letter or letters of the name of the contact that you want to find. The letter or letters you type appear in the screen header, preceded by the word Find.

  • Page 109: Managing Tasks And Appointments

    Managing Tasks and Appointments The handheld includes a Tasks function and a Calendar function to help you manage and schedule appointments and tasks. Use the Tasks function to make a list of tasks to be completed. Use the Calendar function to keep track of appointments and events, including the duration of the appointment, the location, and any additional notes.
  • Page 110 Managing Tasks and Appointments — Using the Tasks function The Tasks Options screen appears, displaying the following two options: • Sort By: Select how you want to sort the tasks in your Tasks screen. Choose from Subject, Priority, Due Date, or Status.
  • Page 111 Managing Tasks and Appointments — Using the Tasks function Release the key once you have set the field to your SPACE preference. Click to view the menu, then scroll to Save Task and click. Your new task will be listed in the Tasks screen with one of the following three icons beside it, depending on the task’s status.
  • Page 112 Managing Tasks and Appointments — Using the Tasks function Due: Select the date by when the task is to be completed. Your options are None or By Date. If you select None, no due date will be recorded for this task. If you select By Date, you can select the date on which this task is due.

  • Page 113: Using The Calendar Function

    Managing Tasks and Appointments — Using the Calendar function You return to the Tasks screen and you can see that the task is no longer listed. Note Delete all completed tasks by scrolling to Delete Completed and clicking. You can also delete tasks in the Edit Task screen. To change a task’s status In the Home screen, scroll to the TASKS icon and click.
  • Page 114 Managing Tasks and Appointments — Using the Calendar function To set Calendar options In the Home screen, scroll to the CALENDAR icon and click. In the Calendar screen, click to view the menu. Scroll to Options and click. The Calendar Options screen appears, displaying the following three options: •...
  • Page 115 Managing Tasks and Appointments — Using the Calendar function To switch views In the Calendar screen, click to view the menu. Scroll to View Day, View Week, View Month, or View Agenda and click, depending on which view you would like to use. If you switch to another view and then exit the Calendar, that view will appear the next time you open the function.
  • Page 116 Managing Tasks and Appointments — Using the Calendar function Month view When you first switch to Month view, your cursor will be on today’s date and you can scroll horizontally through the days of the month. Days with appointments will have a black bar to the left of the day. The size of the bar depends on the length of the appointment.
  • Page 117 Managing Tasks and Appointments — Using the Calendar function To add appointments In the Home screen, scroll to the CALENDAR icon and click. In the Calendar screen, click to view the menu. Scroll to New Appointment and click. In the New Appointment screen, use the trackwheel to go from field to field, adding information for the appointment.
  • Page 118 Managing Tasks and Appointments — Using the Calendar function You return to the Calendar screen. Note You will always be notified of pending appointments with reminders, even if you have turned off your handheld. In Day or Week view, press while rolling the SHIFT trackwheel in the Calendar screen to set the duration of the...
  • Page 119 Managing Tasks and Appointments — Using the Calendar function Notes: Type any reference notes you want associated with this appointment. To set recurring appointments You can specify that the same appointment reappears in your Calendar at regular intervals. In the Home screen, scroll to the CALENDAR icon and click. In the New Appointment screen, add the information for your appointment.
  • Page 120 Managing Tasks and Appointments — Using the Calendar function In the End field, set the specific date on which the recurring appointment should end. (By setting this field to Never, you will have a constant recurring appointment.) Note If you set your appointment to recur weekly, you can specify the day(s) of the week on which it should recur.
  • Page 121 Managing Tasks and Appointments — Using the Calendar function In Month view, you can view the appointments for the selected day by following this procedure: In the Home screen, scroll to the CALENDAR icon and click. The Calendar screen appears. Switch to Month view by clicking to view the menu, scrolling to View Month and clicking.
  • Page 122 Managing Tasks and Appointments — Using the Calendar function To view today’s appointments In the Home screen, scroll to the CALENDAR icon and click. In the Calendar screen, click the trackwheel to view the menu. Scroll to Today and click. The appointments for today’s date appear in your chosen Calendar view.
  • Page 123 Managing Tasks and Appointments — Using the Calendar function The appointments for that date appear, in your chosen Calendar view. To edit appointments In the Home screen, scroll to the CALENDAR icon and click. In the Calendar screen (in either Day or Agenda view), scroll to an appointment and click to view the menu.

  • Page 124: Summary And Tips

    Managing Tasks and Appointments — Summary and tips You return to the Calendar screen. Note If you are in Week or Month view, you can either switch to Day or Agenda view to edit the appointment, or view the appointment and then edit it. See page 120 for more information on viewing appointments.
  • Page 125 Managing Tasks and Appointments — Summary and tips screen, you can switch between four different views. In the next chapter, you’ll examine the MemoPad and Calculator functions. Managing tasks and appointments - Tips • Press to delete a task or appointment BACKSPACE •...

  • Page 127: Using The Memopad And Calculator

    Using the MemoPad and Calculator The handheld contains a MemoPad for recording lists, notes, or other important information that you type aside from email messages. A Calculator function is also included, which helps you to perform simple mathematical operations. Using the MemoPad function You can use the MemoPad function to add, edit, view, and delete important memos.
  • Page 128 Using the MemoPad and Calculator — Using the MemoPad function Type a title for your memo and press . Then type the ENTER body of the memo. Once you have finished composing the memo, click to view the menu. Select Save by clicking again. You return to the MemoPad screen where your new memo appears in alphabetical order.

  • Page 129: Using The Calculator Function

    Using the MemoPad and Calculator — Using the Calculator function When you have finished making changes to your memo, click to view the menu. Select Save by clicking again. Note You can clear the Title field and the entire body of a memo. Scroll to the field that you want to clear (either the Title field or the body) and click to view the menu.

  • Page 130: Summary And Tips

    Using the MemoPad and Calculator — Summary and tips The Calculator screen appears. Use the keyboard to enter the first number of the mathematical calculation. Using the trackwheel, scroll to the operator you want and click. Enter the next number of the mathematical calculation. Using the trackwheel, scroll to the equal sign and click.
  • Page 131 Using the MemoPad and Calculator — Summary and tips operations in the Calculator screen. In the next chapter you’ll find out how to customize your handheld’s options. Using the MemoPad and Calculator - Tips MemoPad • Press T to go to the top memo in the list. •...

  • Page 133: Customizing Your Handheld's Options

    Customizing your handheld’s options In the “Get to know your handheld” chapter, you learned about the procedure for setting message notification options. Now, refer to this chapter to learn how to customize the handheld’s many other options to suit your specific needs. Setting the alarm The handheld has an Alarm function that you can set to tone at the same time every day.

  • Page 134: Customizing Handheld Options

    Customizing your handheld’s options — Customizing handheld options Once you have set the Alarm to your preference, click to view the menu. Scroll to Save Options and click. Note When the alarm sounds, press any key to silence it. This action will not disable the alarm;...

  • Page 135: Handheld Options

    Customizing your handheld’s options — Handheld options Scroll to the field that you want to change, then press the SPACE key to scroll through your options. Release the key once SPACE you have set the field to your preference. Once you have set the options to your preference, click to view the menu.
  • Page 136 Customizing your handheld’s options — Handheld options Weekend On: Set the handheld to turn on automatically at a specific time on the weekend Weekend Off: Set the handheld to turn off automatically at a specific time on the weekend Note Both Weekday and Weekend options have an Enable/ Disable field.

  • Page 137: Network Settings

    Customizing your handheld’s options — Handheld options Format: Select a 12 hour or 24 hour clock Date: Set the current date Note The information that you set in the Time, Format, and Date fields will represent how the date and time appear on the handheld’s Home screen and in the password security screen.
  • Page 138 Customizing your handheld’s options — Handheld options Status: Shows the status of the network. It is set to either Pending or Active, depending on what you have specified in the Roaming field. Note You can re-register with the network in the Network Settings screen.
  • Page 139 Customizing your handheld’s options — Handheld options type to vibrate and set the Volume field to Low, the handheld will vibrate only once when a new message arrives. If you set this field to Medium, High, or Escalating, the handheld will vibrate twice when a new message arrives.
  • Page 140 Customizing your handheld’s options — Handheld options Name: Type your name. Information: Type any extra information that you want to appear on the password security screen. We recommend that you include your own (or your company’s) contact information in case the handheld is lost.
  • Page 141 Customizing your handheld’s options — Handheld options Password: Select whether or not you want to enable a password on the handheld. The default is Disabled. Security Timeout: Set the duration of time (in minutes) that the handheld is idle before the password security screen appears. The default setting is 2 minutes.

  • Page 142: Summary

    Customizing your handheld’s options — Summary Flash Size: Shows the amount of flash memory on your handheld. Address Book: Shows the current version of the Address Book function. AutoText: Shows the current version of the AutoText feature. Calculator: Shows the current version of the Calculator function. Calendar: Shows the current version of the Calendar and Tasks functions.
  • Page 143 Customizing your handheld’s options — Summary Knowing how to customize these options allows you to personalize your handheld and optimize its performance. Installation and User’s Guide...

  • Page 145: Frequently Asked Questions

    Frequently asked questions This chapter includes answers to some common questions about the handheld. Alarm Why is my alarm not sounding when I’ve set the time? • Ensure that you have enabled the alarm by setting the Alarm On/Off field to ‘On.’ When the alarm is set, a bell icon appears on the Home screen.
  • Page 146 Frequently asked questions — Battery person, use multiple recipients in one message rather than transmitting the same message more than once. See page 64 for information on composing a message to multiple recipients. Remember that battery consumption is reflected in the amount of use.

  • Page 147: Storage

    Frequently asked questions — Storage Storage Are there any special storage instructions for my handheld? Products that use alkaline and NiMH batteries require special storage procedures as presented below. Note Before storing your handheld for an extended period of time, you should save information on the handheld to your PC using the Desktop Software’s Backup/Restore tool.

  • Page 148: Charging Cradle

    Frequently asked questions — Charging Cradle or to update this information automatically, simply synchronize the handheld with the Desktop Software’s Intellisync tool. Charging Cradle My battery is a NiMH rechargeable AA but the charging cradle won’t charge it. • Ensure that you are following the recommended practices on page 24 for charging your handheld in order to get maximum battery performance.
  • Page 149 Frequently asked questions — Charging Cradle A solid green light will display when you first insert the handheld in the charging cradle and when the battery is fully charged. How long will it take to recharge the battery? It will take approximately 8 hours to fully charge a completely drained battery.

  • Page 150: Home Screen

    Frequently asked questions — Home screen Home screen How can I return to the Home screen? The screen that displays the functions list and the date and time is called the Home screen. • Press the key repeatedly until you return to the BACKSPACE Home screen.

  • Page 151: Messages

    Frequently asked questions — Messages Messages Why did I have two messages on my handheld before I turned on the radio? • These messages are pre-loaded to help you learn about the handheld when you first receive it. Why are my messages not being sent out? You can tell that messages have not been sent because they have a clock icon beside them.
  • Page 152 Frequently asked questions — Messages Are there any pre-defined responses that can be used when replying to messages from the handheld? You can compose a message that contains a list of responses from which another handheld user can choose when replying to your message.

  • Page 153: Punctuation

    Frequently asked questions — Punctuation Punctuation Where can I find the period (.) and other punctuation marks on my keyboard? • The quickest way to type a period (.) is to press the SPACE twice at the end of a sentence. The next letter is capitalized automatically.
  • Page 154 Frequently asked questions — Resetting the handheld There is also a reset hole located on the back of the handheld, below the bottom label. Normally, you will not need to use this method of reset. However, if the handheld ‘locks up’ (no longer responds when you press keys or use the trackwheel) you can use this method to reset the handheld.

  • Page 155: Specifications

    Specifications Mechanical Properties Weight: 4.1oz (115g) (without AA battery) Size (LXWXH): 3.5”X2.5”X0.89” landscape, (width 0.94” at battery compartment) Memory: R850-2 - 2 MB Flash memory, 304 kB R850-4 - 4 MB Flash memory, 512 kB Display and control features Display: Full graphic LCD with custom annunciators and backlighting;...

  • Page 156: Radio Specifications

    Specifications Other features: Real-time clock; audible alarm; AutoText and Address Book updates Ports: RS-232 compatible serial port at operating speeds up to 115 200 baud • Input voltage from 5V p-p to +/- 30 • Maximum data rate 115 200 baud •...
  • Page 157 Specifications Interface Protocols: NCL (Native Control Language) RAP (RIM’s Radio Access Protocol) Frequency Transmitting: 806 to 825 MHz Receiving: 851 to 870 MHz Charging cradle properties Weight: 6.7 oz. (191g) (cradle and serial cable) 1.5 oz. (42 g) (AC adapter) Size (LXWXH): 2.9”...
  • Page 158 Specifications Regulatory compliance Handheld complies FCC part 15, 90 – FCC ID: L6AR800D-2- with: Industry Canada RSS 119 Cradle complies FCC part 15 – FCC Class B Part 15 with: Declaration of Conformity (DoC) AC Adapter UL - Direct Plug-in and Cord Complies with: Connected Class 2 Power Units E117924 CSA –...

  • Page 159: Research In Motion Limited Software License Agreement.159

    Software Product(s) related to the SOFTWARE and provided under this license to the Product. You in conjunction with the RIM 850 Wireless Handheld 2. GRANT OF LICENSE. Product (the "Product"), 2.1 This RIM Software License regardless...
  • Page 160 Research In Motion Limited Software License Agreement future upgrades 3.4 You may not decompile, SOFTWARE. disassemble otherwise reverse engineer 3. COPYRIGHT. SOFTWARE, or any part of it. You do not have the right to 3.1 The SOFTWARE is owned obtain or use any source code by RIM and is protected by for the SOFTWARE.
  • Page 161 Research In Motion Limited Software License Agreement the defective disk and any limitations or exclusions may copies You have made of it. Any not apply to You. replacement disk that 4.5 IN NO EVENT SHALL RIM supplied is warranted for the BE LIABLE FOR ANY OTHER remainder original...
  • Page 162 Research In Motion Limited Software License Agreement 4.6 This software is provided 4.7 This Limited Warranty is to with RESTRICTED RIGHTS. be construed in Canada under Use, duplication or disclosure the laws of the Province of by the U.S. Government is Ontario and in the United States subject to restrictions as set forth under the laws of the State of...

  • Page 163: Limited Warranty

    Handheld Hardware, or one or more of the RIM 850 Wireless Handheld Hardware components, will be repaired or replaced at RIM's option, without charge for either parts or labor. If the RIM 850 Wireless Handheld Hardware (or component thereof) is repaired or...
  • Page 164 RIM 850 Wireless Handheld, including, without limitation, the lack of service coverage in the area in which YOU wish to use the RIM 850 Wireless Handheld. To the extent the third party providing the wireless data service provides any warranties...
  • Page 165 AND THE LIKE AND PERSONAL INJURY OR WRONGFUL DEATH DAMAGES) ARISING FROM OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THE RIM 850 WIRELESS HANDHELD HARDWARE, EVEN IF RIM IS AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION IS...
  • Page 166 Limited Warranty OR REPLACING THE RIM 850 WIRELESS HANDHELD HARDWARE, WHICHEVER IS GREATER. THE LIMITED WARRANTY WITH RESPECT TO THE RIM 850 WIRELESS HANDHELD DESKTOP SOFTWARE, DOCUMENTATION AND TO ANY FIRMWARE RESIDING ON THE RIM 850 WIRELESS HANDHELD HARDWARE IS SET...

  • Page 167: Index

    Index tips, 108 using, 101 about viewing entries, 106 Research In Motion, 16 agenda, see calendar this guide, 16 alarm activating your handheld, 25 description of, 14, 34 adding FAQs, 145 addresses, 102 fields, 134 appointments, 117 setting, 133 attachments from ALT key functions, 27 messages, 81 attachments to...
  • Page 168 Index automatic on/off, description performing mathematical of, 135 operations, 129 summary, 130 autotext tips, 130 adding entries, 68 using, 129 adding entries using a macro, 69 calendar deleting entries, 70 adding appointments, 117 description of, 67 agenda view, 116 editing entries, 70 appointment fields, 118 searching for entries, 71 day view, 115...
  • Page 169 Index task status, 113 tasks, 112 date and time, setting, 39, 136 charging cradle deleting FAQs, 148 addresses, 107 tips, 24 appointments, 124 chart of hot keys, 27 autotext entries, 70 choosing a send method, 63 memos, 129 messages, 93 components multiple messages, 95 handheld, 19...
  • Page 170 Index turn radio on/off, 14, 34 automatic capitalization, 72 desktop software automatic punctuation, 72 application loader, 56 messages automatically, 72 backup and restore, 57 FAQs, 153 frequently asked questions installing, 48, 55 alarm, 145 intellisync, 59 battery, 145 summary, 60 charging cradle, 148 using, 55 desktop software, 153...
  • Page 171 Index keyboard, 20 function, 33 LCD screen, 19 handheld status, 36 locking, 43 message status, 37 package contents, 15 moving in home screen, 45 resetting, 153 navigational, 38 serial port, 21 task status, 111 specifications, 155 Industry Canada, status icons, 36 certification, 4 trackwheel, 20 inserting symbols, 73...
  • Page 172 Index locking the handheld, 14, 34, 43 composing and sending tips, 74 deleting, 93 deleting multiple managing messages, 95 address book, 101 deleting open messages, 94 address book description of, 13, 33 attachments, 81 editing sent, 96 appointments, 109 FAQs, 151 file attachments, 80 formatting memos, 127...
  • Page 173 Index sending one-time setting for calendar, 114 messages, 64 setting for messages, 61 sending to multiple setting for tasks, 109 contacts, 64 setting level of setting level of importance, 62 importance, 62 setting message options, 61 setting notification password security screen options, 39 changing password, 43 status icons, 37...
  • Page 174 Index read messages, marking, 98 reading, messages, 52, 77 safety information, 9 recalling searches, 90 saved messages received messages description of, 13, 33 options, 77 removing, 86 saving, 85 saving receiving address book address book attachments, 81 attachments, 81 messages, 85 file attachments, 80 messages while long messages, 79...
  • Page 175 Index enabling password storing received or saved protection, 41 messages, 85 locking the handheld, 43 style conventions, 16 using password symbols, inserting, 73 protection, 40 synchronizing send methods, 63 email, 59 sending PIM, 59 file attachments, 80 system requirements, 15 messages, 51, 61 messages to multiple contacts, 64...
  • Page 176 Index memopad and calendar, 113 calculator, 130 desktop software, 55 receiving and reading intellisync, 59 messages, 82 lock, 43 tasks and calendar, 124 macro to add an autotext entry, 69 trackwheel, description of, 20 memopad, 127 troubleshooting, 145 password protection, 40 turn radio on/off, description tasks, 109 of, 14, 34...

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