Obtaining Support For Your Product; Register Your Product; Purchase Value-Added Services; Troubleshoot Online - H3C S5120-SI Series Configuration Manual

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Obtaining support for your product

Warranty and other service benefits start from the date of purchase, so it is important to register your

product quickly to ensure you get full use of the warranty and other service benefits available to you.

Warranty and other service benefits are enabled through product registration. Register your product at

http://www.h3cnetworks.com, go to Support, Product Registration. Support services are

based on accounts that you create or have authorization to access. First time users must apply for a user

name and password that provides access to a number of eSupport features including Product Registration,

Repair Services, and Service Request. If you have trouble registering your product, please contact 3Com

Global Services for assistance.

To enhance response times or extend warranty benefits, contact 3Com or your authorized reseller. Value-

added services like Express

upgrades, onsite assistance or advance hardware replacement. Experienced engineers are available to

manage your installation with minimal disruption to your network. Expert assessment and implementation

services are offered to fill resource gaps and ensure the success of your networking projects. More

information

http://www.h3cnetworks.com.

Contact your authorized reseller or 3Com for a complete list of the value-added services available in your

area.

You will find support tools posted on the web site at http://www.h3cnetworks.com/ under

Support, Knowledgebase. The Knowledgebase helps you troubleshoot H3C products. This

query-based interactive tool contains thousands of technical solutions.

and Guardian

3Com

maintenance

can include 24x7 telephone technical support, software

and

Professional

Services

available

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