Call Recording; Calls - Cisco SPA302D Owner's Manual

Call Recording

The Call Recording feature allows you to record calls whenever you wish
via the *80 command. Intermedia Call Recording comes in two flavors;
Automatic and On Demand. Only On Demand recording may be initiated
from the desk phone.
On Demand Call Recording
On Demand call recording allows you to turn the recording of a
conversation on and off at any time during a phone call. To use On
Demand call recording:
1. Once making or answering a phone call, once the call has been
answered by both parties, press *80. All parties in the call will hear a
prompt that call recording has started.
2. If enabled, all parties of the call will also hear a beep tone every 15
seconds to indicate recording is still in progress.
3. To manually end the call, press *80 again. All parties in the call will
hear a prompt that recording has stopped.
4. The call recording will also end if any of the following situations occur:
a. The call is ended (all parties hang up)
b. The maximum call recording limit is reached
c. Your phone's maximum call recording storage limit is reached
Once created, the recorded phone conversation will be stored within your
desk phone's voicemail web interface. To access your recordings:
1. Navigate to https://www.intermedia.net/login/voice/
2. Log in with your phone number and voicemail PIN
3. Click on the Call Recordings tab to listen to and manage your recorded

calls

Handling Missed Calls
A message appears on the display screen notifying you if a call is
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Owner's Manual