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Problem
Possible Cause
Corrective Action
Grill or side burner will
not light
1. The ignition
wire came off the
electrical
igniter.
2. The distance
between
the ignition
pin and the burner is greater
than
0.1-0.2 inch(side
burner).
3. The ignition
wire is broken.
4. The battery
has died.
5. The battery
is in the wrong
polarity.
6. The electrode
tip does not
produce
sparks at the burner port.
7. No gas supplied.
8. Air shutter opening
is too big.
Burner flame
is yellow
and gas odor can be
1. The air shutter opening
is not
properly
set.
smelled
Excessive flare-up
2. Spiders or insects block the air
shutter. 3. Gas leaks
1. Grilling fatty meats while knobs
on "HIGH".
2. Spray water on gas flames.
3. Hood closed when grilling.
1. Reconnect the ignition
wire to the electrical
igniter.
2. Loosen the ignition
pin and adjust the
distance,
then fasten it again.
3. Call customer
service for a replacement
ignition
wire.
4. Install a new AA battery.
5. Change the battery
polarity.
6. Reinstall the electrode.
7. Turn on the regulator
valve.
8. Loosen the air shutter and adjust the opening
to a smaller size.
1. Loosen the air shutter and adjust the opening
to have blue flames. 1/4 in. opening
for LPG. 1/8
in. or less opening
for NG.
2. Clean blockages.
3. Check for the source of gas leaks.
1. Grill fatty
meats when the grids are cold while
the knobs are on the "LOW"
setting. Move the
meats to the warming
rack if flare up continues
until flame
settles down.
2. Never spray water
on gas flames.
3. Hood up when grilling.
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