Video And Audio - Toshiba 32L221U User Manual

32L221U / 55L421U 32" 720p / 55" 1080p 60Hz LED Google Cast™ TV
Problem Solution
Content is cut off
• Try changing the picture size on
when casting.
• The full screen mode is
Audio and Video
• Restart your TV and mobile
are out of sync.
• Try decreasing the distance
I don't see the
• Make sure your TV is connected
Cast button in the
youtube.com
player.
• Disconnect from a Virtual
The YouTube
• Because YouTube uses adaptive
video quality
keeps changing
throughout the
video.
Netflix.com does
• Make sure that your TV is
not cast.
• Disconnect what you're
• Disconnect from a Virtual
• If you are seeing an error, such
your mobile device to a lower
resolution
optimized for screens with 16:9
aspect ratio. To change this, go
to the Cast settings page.
device, then try again.
between your TV, router, and
mobile device.
to your Wifi network and make
sure that Google Cast is set up
your mobile device and the
device is connected to the same
network.
Private Network (VPN) or proxy
server, if applicable. Google
Cast cannot communicate with
your TV over these networks.
bitrate streaming, videos may
appear at lower quality at first
but quickly switch to the
highest possible quality after a
few seconds.
Note: Not all videos on
YouTube are available in HD.
Videos recorded in SD play in
the same quality it was
recorded. If the video does not
buffer at playback speed, the
video is downgraded to a lower
quality allowing for smoother
playback.
connected to your Wifi network
and make sure that you set up
Google Cast on your mobile
device and connected the
device to the same network.
currently casting from Netflix.
Try casting again.
Private Network (VPN) or proxy
server, if applicable over these
networks.
as Error 16003 or16001, try
setting up and casting from
another mobile device.
www.tv.toshiba.com

Video and audio

Problem Solution
Picture does not
• Change the picture size (aspect
fill the screen.
There are black
bars around the
picture.
No picture (screen
• Press
is not lit) and no
sound.
• Make sure that the Audio Only
• Make sure that the video cables
• Adjust the contrast and
• Make sure that the power cord
• Press INPUT and make sure that
• Try another channel. The station
• Make sure that the incoming
• Make sure that the antenna or
• Check the closed caption
ratio). See Adjusting the picture
size on page 65.
on the TV or the
remote control.
option is set to Off. See Playing
TV audio only on page 68.
are connected correctly and
securely to your TV.
brightness. See Adjusting the
TV picture on page 63.
is plugged into a working
outlet.
the correct video input source is
selected. See Selecting the
video input source on page 54.
may be experiencing problems.
signal is compatible.
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box)
page 22.
settings. Some TEXT modes can
block the screen. See Using
closed captioning on page 77.
on
85