HP StoreFabric SN6500B Quickspecs page 10

QuickSpecs
Service and Support
Operate and support
Optimized Care - Delivers
the highest levels of
performance and stability
backup, replication, and archiving needs.
HP Enhanced Implementation Service for SANs - Select this service for complete design and
implementation support for Fibre Channel, FCoE, FCIP, SAS, and iSCSI SAN connectivity components.
http://h20195.www2.hp.com/V2/GetPDF.aspx/5981-8527EN.pdf
HP Storage Data Migration Services - End-to-end data migration service providing seamless
discovery, assessment, planning, and design, completely customizable to your organization's storage
area network or network attached storage environment and using innovative software to help you
migrate to HP storage quickly and efficiently.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-0774ENW.pdf
HP Storage and Data Residency Service - Strategic augmentation of your current environment with
HP resources who become your trusted advisor to provide answers that are right for your storage and
backup environment.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA3-9481ENW.pdf
HP Proactive Select - A flexible way to purchase services to fit your environment with an extensive
menu of HP Proactive Select event and technical services, such as onsite firmware upgrades, health
checks, assessments, and education.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA2-3842ENW.pdf
Choose the right support to maximize uptime, free up your resources, and achieve improved value-as
you get the most out of the existing IT assets while accelerating time-to-revenue.
HP Proactive Care 24x7 - Hardware and software support services designed specifically for your
technology with rapid access to Advanced Solution Center Specialists plus firmware and software
management and best practice advice
http://h20195.www2.hp.com/v2/GetPDF.aspx/4AA3-8855ENW.pdf
HP Proactive Care Personalized Support - An option-if you have HP Proactive Care- to bring increased
personalization of the Proactive Care support experience through the assignment of an Account
Service Manager (ASM) who provides IT best practice advice to help address IT issues and projects.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-3446ENW.pdf
HP Foundation Care 24x7 - HP Foundation Care 24x7 connects you to HP around the clock for
assistance on resolving issues with hardware onsite response within four hours and software call back
within two hours after opening your case.
http://h20195.www2.hp.com/V2/GetPDF.aspx/4AA4-0226ENW.pdf
HP Education Services - Comprehensive training for new, as well as experienced, storage
administrators designed to expand your skills and keep you up to speed with the latest storage and
virtualization technology from HP Storage.
http://education.hp.com/curr-storsan.htm
Choose from three levels of operate and support care
HP Proactive Care 24x7-Plus, 20 credits per year
c04111398 – DA – 14511 Worldwide — Version 10 — October 10, 2014
HP StoreFabric SN6500B Fibre Channel Switch
Page 10