Troubleshooting - D-Link DWR-932 Quick Installation Manual

TROUBLESHOOTING

SETUP AND CONFIGURATION PROBLEMS
1. WHY AM I UNABLE TO CONNECT TO MY MOBILE INTERNET SERVICE?
Check to make sure the SIM card is installed properly, and that your SIM card has 4G/3G data
service. Also, make sure that antivirus software is not blocking your connection.
2. I'M HAVING TROUBLE USING THE DWR-932 ON MY MAC.
Due to how Mac OS handles USB ports, if you connect the DWR-932 to a different USB port than
you originally used, you will need to reinstall the drivers.
3. IF I HAVE FORGOT MY SSID OR PASSWORD, WHAT CAN I DO?
You can press WPS key only once to see SSID and password on the LCD screen.
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) , Website: http://www.dlink.com
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri), Website: http://www.dlink.com
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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DWR-932