Co Transfer - AT&T MERLIN LEGEND Reference

F e a t u r e s

CO Transfer

Description
Similar to the MERLIN LEGEND Trunk-to-Trunk Transfer feature, the Central
Office (CO) Transfer feature allows a user to transfer an outside call to an
outside destination. For example, a user can connect the caller to a branch
location in a distant city or can redirect a misdialed number to the correct
telephone number.
To use the CO Transfer feature, the user must select a new programmable
button — the BRI Access button. The caller uses the BRI Access button to dial
the outside number to complete the transfer of the call. The central office
processes the transfer and the lines to the MERLIN LEGEND BRI system are
freed immediately for additional call handling. In contrast, the standard MERLIN
LEGEND Trunk-to-Trunk Transfer ties up the lines for the duration of the call.
Feature
Use
When a call is made or received on a BRI line, you can initiate a CO Transfer on
a multiline telephone by following these steps:
NOTE:
The CO-Transfer feature can be programmed to be used for outgoing calls only,
incoming calls only or both, depending on programming at the central office. In
addition, the CO may impose restrictions to some destinations. Contact the local
telephone company for information.
1. While a call is in progress on a BRI line, press the Transfer button.
As in the MERLIN LEGEND Transfer feature, the system puts the BRI call
on hold for transfer.
The green LED next to the line button with the held transfer call flutters to
indicate that the call is on hold. On other stations that share the line
button, the green LED next to the line button with the held transfer is lit to
indicate that the line is in use.
The outside party hears Music-on-Hold or ringback, whichever is
programmed as the Transfer Audible.
The system also automatically selects a System Access (SA) or Intercom
(ICOM) Voice button, or an SA or ICOM Ring button.
CO Transfer
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