Troubleshooting - Paradyne 6310 MVLT Installation Instructions Manual

Modem customer premises
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Status LEDs
All of the LEDs turn on and off during the power-on self-test. After a successful
self-test, the LEDs should appear as indicated in BOLD in the Condition column below.
LED
State Status
PWR
ON
ALM
OFF
ON
TST
OFF
ON
LINE
ON
OFF
TX/RX
ON
OFF
ETHERNET ON
OFF

Troubleshooting

LED Symptom
All LEDs are on.
ALM LED remains
on.
ALM and TST
LEDs are blinking.
Ethernet LED is off.
MVL modem has power.
No active alarms.
An alarm condition exists.
No active tests.
The TST LED is on during the power-on self-test and during a
test initiated by the Service Provider.
The MVL link is active and ready to transmit and receive data.
The MVL link has not been established.
Data transmission is in progress on the MVL line.
The modem is not transmitting or receiving data.
The Ethernet connection to the Ethernet hub or PC is active.
No Ethernet 10BaseT device is detected.
Action
If LEDs remain on after ten minutes, the modem is not
functional. Contact the Service Provider.
The power-on self-test may have failed. Unplug the unit and
reapply power. If the alarm LED is still on, contact the Service
Provider.
Firmware download may be in progress. If firmware download
is not in progress or the LEDs continue blinking after ten
minutes, contact the Service Provider.
Verify that the Ethernet cable is securely installed at both ends,
and at least one PC is connected and powered on.
Verify that the correct straight-through or crossover cable is
installed. Refer to Installing the Hotwire 6310 MVL Modem on
page 4.
8

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