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•
Check that the most recent firmware version is installed. To do this consult the Plextor web site:
http://www.plextor.com.
To check which firmware version is installed on your PC, click in Windows on Start | Settings ... | Control
Panel. Then double-click in the Control Panel on System and select the Device Manager tab. Select the
PX-708A in the CD-ROM group and click on Properties. Then select the Settings tab and make a note of the
number stated in the Firmware Revision field.
Problems when writing a disc
•
Press the eject button to check whether or not the device is getting any power. If this is not the case, then check
that the power connector is correctly connected.
•
Check that the E-IDE connector is correctly connected and that the MASTER/SLAVE setting is correct. Also
check whether the device is connected to the end of the E-IDE cable.
•
Make sure that the most recent bus master drivers for your IDE controller have been installed. These are
normally supplied together with your motherboard or your PC. For further details consult your motherboard or
PC manual.
•
Check whether DMA (Direct Memory Access) has been activated.
•
Make sure that the disc is placed correctly in the disc tray.
•
Check that you have placed the correct type of disc in the disc tray.
•
Check that the disc that you wish to write to has not already been written.
•
Check that the capacity of your disc has not been exceeded.
•
Check that the disc that you wish to write to is not dirty or damaged.
•
Check that the most recent firmware version is installed. To do this consult the Plextor website:
http://www.plextor.com.
To check which firmware version is installed on your PC, click in Windows on Start | Settings ... | Control
Panel. Then double-click in the Control Panel on System and select the Device Manager tab. Select the
PX-708A in the CD-ROM group and click on Properties. Then select the Settings tab and make a note of the
number stated in the Firmware Revision field.
•
Switch off all other applications.
•
Check that your screensaver has been switched off.
Troubleshooting
28
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