1.3 Telephone Features and Operation
To clear Call Log History
6-Line Display PT
While the Call Log History is displayed
Since
JAN.29
Total Calls
Overflow Calls
Lost Calls
Average Waiting
EXIT
Press "CLEAR".
•
If the accumulated data exceeds the maximum number that can be displayed (99999), "****"
is shown on the display. To reinitialize the display, clear the Call Log History.
•
For information about other supervisory features, refer to "1.3.41 ICD Group Features—
Supervisory".
1.3.37 ICD Group Features—Incoming Call Queue Monitor
An extension assigned as a supervisor (supervisor extension) can monitor the status of
waiting calls to be answered in the queue for an incoming call distribution (ICD) group.
To monitor the waiting call status
6-Line Display PT
Off-hook.
Group Monitor On
•
If an ICD group has an overflowed call, the display shows the status automatically.
90
Operating Manual
09:10AM
:
00996
:
00131
:
00039
:
01'06
CLEAR
7
3
9
Enter
739.
On-hook.
ICD Group
extension no.
C.Tone
Enter ICD Group
extension number.
JAN.31
08:13AM
601:Sales Section
Waiting Calls Now:
Max. Waiting Time:
EXIT
LOG
SPRVS
Confirm the status of queued calls.
FRI
00006
02'18