Canon MG7500 series Online Manual
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MG7500 series

Online Manual

Read Me First
Useful Functions Available on the Machine
Overview of the Machine
Printing
Copying
Scanning
Troubleshooting
English

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Table of Contents
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Summary of Contents for Canon MG7500 series

  • Page 1: Online Manual

    MG7500 series Online Manual Read Me First Useful Functions Available on the Machine Overview of the Machine Printing Copying Scanning Troubleshooting English...
  • Page 2: Table Of Contents

    Canon Inkjet Cloud Printing Center window........
  • Page 3 Troubleshooting Canon Inkjet Cloud Printing Center........
  • Page 4 Media Types You Can Use............168 Paper Load Limit.
  • Page 5 Cleaning the Print Head Deeply..........Aligning the Print Head.
  • Page 6 Canon IJ Network Tool Screen........
  • Page 7 Maintenance Screen............348 Network Setup of the Card Slot Screen.
  • Page 8 Canon IJ Preview Description........
  • Page 9 Canon IJ Status Monitor Description........
  • Page 10 Copying Thick Originals Such as Books..........583 Copying without Borders.
  • Page 11 Adjusting Histogram............704 Adjusting Tone Curve.
  • Page 12 Problems with the Machine While Using with Network........799 The Machine Stopped Working Suddenly.
  • Page 13 Cannot Print Properly with Automatic Duplex Printing........849 Copying/Printing Stops Before It Is Completed.
  • Page 14 The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client................891 Problems with the Machine.
  • Page 15 1007..............948 1008.
  • Page 16 1856..............982 1857.
  • Page 17 6901..............1020 6902.
  • Page 18: Read Me First

    In addition, Canon may suspend or stop the disclosure of this guide due to unavoidable reasons. Canon shall not be liable for any damage suffered by customers as a result of changes in or deletion of information in this guide, or suspension/stoppage of disclosure of this guide.
  • Page 19: How To Use The Online Manual

    How to Use the Online Manual Symbols Used in This Document Warning Instructions that, if ignored, could result in death or serious personal injury caused by incorrect operation of the equipment. These must be observed for safe operation. Caution Instructions that, if ignored, could result in personal injury or material damage caused by incorrect operation of the equipment.
  • Page 20: Trademarks And Licenses

    • Photo Rag is a trademark of Hahnemühle FineArt GmbH. • Bluetooth is a trademark of Bluetooth SIG, Inc., U.S.A. and licensed to Canon Inc. Note • The formal name of Windows Vista is Microsoft Windows Vista operating system.
  • Page 21 1. Definitions. "License" shall mean the terms and conditions for use, reproduction, and distribution as defined by Sections 1 through 9 of this document. "Licensor" shall mean the copyright owner or entity authorized by the copyright owner that is granting the License.
  • Page 22 their Contribution(s) with the Work to which such Contribution(s) was submitted. If You institute patent litigation against any entity (including a cross-claim or counterclaim in a lawsuit) alleging that the Work or a Contribution incorporated within the Work constitutes direct or contributory patent infringement, then any patent licenses granted to You under this License for that Work shall terminate as of the date such litigation is filed.
  • Page 23 goodwill, work stoppage, computer failure or malfunction, or any and all other commercial damages or losses), even if such Contributor has been advised of the possibility of such damages. 9. Accepting Warranty or Additional Liability. While redistributing the Work or Derivative Works thereof, You may choose to offer, and charge a fee for, acceptance of support, warranty, indemnity, or other liability obligations and/or rights consistent with this License.
  • Page 24: Search Tips

    Enter keywords in the search window and click (Search). You can search for target pages in this guide. Search Tips You can search for target pages by entering keywords in the search window. Note • The displayed screen may vary. •...
  • Page 25 Note • The displayed screen varies depending on your product. • Searching for Application Functions Enter your application's name and a keyword for the function you want to learn about Example: When you want to learn how to print collages with My Image Garden Enter "My Image Garden collage"...
  • Page 26: Notes On Operation Explanations

    Notes on Operation Explanations In this guide, most of the operations are described based on the windows displayed when Windows 8.1 operating system (called Windows 8.1 below) or Windows 8 operating system (called Windows 8 below) is used.
  • Page 27: Useful Functions Available On The Machine

    Useful Functions Available on the Machine Connect Wirelessly with Ease in "Access Point Mode" Print Photos Easily Using My Image Garden Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Download a Variety of Content Materials Print Items with Easy-PhotoPrint+ (Web Application) Print/Scan by Placing a Smartphone over the Machine Connection Methods Available on the Machine Notice for Web Service Printing...
  • Page 28: Connect Wirelessly With Ease In "Access Point Mode

    Connect Wirelessly with Ease in "Access Point Mode" The machine supports "access point mode" in which you can connect to the machine wirelessly from a computer or smartphone even in an environment without an access point or wireless LAN router. Switch to "access point mode"...
  • Page 29: Print Photos Easily Using My Image Garden

    Print Photos Easily Using My Image Garden Organize Images Easily In My Image Garden, you can register the names of people and events to photos. You can organize photos easily as you can display them not only by folder but also by calendar, event, and person.
  • Page 30 Place Photos Automatically Delightful items are created easily as the selected photos are placed automatically according to the theme. Other Various Functions My Image Garden has many other useful functions. Refer to "What You Can Do with My Image Garden" for details.
  • Page 31: Create And Print Personalized Disc Labels (Cd/Dvd/Bd) Easily And Beautifully

    Create and Print Personalized Disc Labels (CD/DVD/BD) Easily and Beautifully Print without a Computer You can enjoy disc label printing easily even without using a computer. Refer to "About Disc Label Printing" for details. Create Items with Applications and Print Them Use My Image Garden to combine your favorite photos with preset themes to create and print personalized disc labels.
  • Page 32: Download A Variety Of Content Materials

    PREMIUM Contents can be downloaded easily via My Image Garden. Downloaded PREMIUM Contents can be printed directly with My Image Garden. To download PREMIUM Contents, make sure that genuine Canon ink tanks/ink cartridges are installed for all colors on a supported printer.
  • Page 33: Print Items With Easy-Photoprint+ (Web Application)

    Print Items with Easy-PhotoPrint+ (Web Application) You can easily create and print personalized items such as calendars and collages, anytime and anywhere, by simply accessing Easy-PhotoPrint+ on the web from a computer or tablet. By using Easy-PhotoPrint+, you can create items in the latest environment without going through the trouble of installation.
  • Page 34: Print/Scan By Placing A Smartphone Over The Machine

    Print/Scan by Placing a Smartphone over the Machine The machine supports NFC (Near Field Communication), a short-range wireless communication technology. By placing an NFC-enabled Android smartphone over the NFC mark on the operation panel of the machine, you can print photos and documents saved on the smartphone or scan items placed on the platen of the machine.
  • Page 35: Troubleshooting

    3. Select Scan, then set the item size, etc. as needed. 4. Place the smartphone over the machine. Scanning starts. Important • If scanning does not start, change the position over which to place the smartphone. Troubleshooting Cannot Print/Scan from an NFC-enabled Device...
  • Page 36: Connection Methods Available On The Machine

    Connection Methods Available on the Machine The following connection methods are available on the machine. Wireless Connection With an access point Without an access point Wired Connection USB Connection Wireless Connection There are two methods for connecting the printer to your device (such as a smartphone). One method is to connect using an access point, and the other method is to connect without using an access point.
  • Page 37: Usb Connection

    • When the connection between a device and an access point is completed and (Wi-Fi icon) is displayed in the device's screen, you can connect the device to the printer using the access point. Connection without Using an Access Point •...
  • Page 38: Connection Without Using An Access Point (Windows Xp)

    Connection without Using an Access Point (Windows XP) Restrictions (Appears in a new window) 1. If the HOME button (A) on the printer is lit, touch the HOME button. 2. Flick the screen left or right, then tap the Setup. 3.
  • Page 39 6. Tap Access point mode active. 7. Check the SSID displayed in the printer screen. 8. Tap Details, check the Password (network key), then tap OK. You will use the SSID and Password (network key) in the subsequent steps. 9. Tap OK. 10.
  • Page 40 11. Select the network name (SSID) you want to use, then click Connect. 12. Enter the Password (Network key), then click Connect. 13. When connection is complete, click Back until the screen below appears. Proceed with the setup.
  • Page 41: Restrictions

    Restrictions When connecting another device while a device (such as a smartphone) is already connected to the printer, connect it using the same connection method as the connected device. If you connect using a different connection method, the connection to the device in use will be disabled. Connection Using a Wired Network cannot be performed on printers that do not support a wired connection.
  • Page 42 • When connecting a device and the printer in access point mode, Internet connection may become unavailable. In that case, web services for the printer cannot be used. • In access point mode, you can connect up to five devices at the same time. If you try to connect a sixth device while five devices are already connected, an error will appear.
  • Page 43: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 44 Copyrights and Rights of Publicity When printing from the photo sharing site: • Observe the conditions of use of the photo sharing site when you use photos on the site. • It is unlawful to reproduce or edit the copyrighted work of another person without permission from the copyright holder, except for personal use, use within the home, or other use within the limited scope as defined by the copyright.
  • Page 45: Use Pixma Cloud Link

    Use PIXMA Cloud Link By using PIXMA Cloud Link, you can connect your printer to a cloud service, such as CANON iMAGE GATEWAY, Evernote, or Twitter, and use the following functions without using a computer: • Print images from a photo-sharing service •...
  • Page 46: Using Pixma Cloud Link From Your Printer

    Using PIXMA Cloud Link from Your Printer Before Using PIXMA Cloud Link from Your Printer Preparing to Use PIXMA Cloud Link from Your Printer Using PIXMA Cloud Link Cloud Troubleshooting...
  • Page 47: Before Using Pixma Cloud Link From Your Printer

    Before Using PIXMA Cloud Link from Your Printer First, check the following content: • Precautions If you plan to use the web service to print documents, be sure to check these precautions beforehand. • Network environment The printer must be connected to a LAN and to the Internet. If your printer is not connected to a LAN, see here and set one up.
  • Page 48: Preparing To Use Pixma Cloud Link From Your Printer

    Preparing to Use PIXMA Cloud Link from Your Printer Follow the steps described below to register the printer information to the cloud service server. 1. Check that the printer is connected to the Internet 2. From the printer home screen, select Cloud 3.
  • Page 49 Note • If you select Disagree, a confirmation screen of canceling the user information registration appears. If you select Yes, the user information registration is canceled, and you return to the Home screen. Even if you select Disagree, you can still use this service by selecting Agree from the registration screen later.
  • Page 50 The registration of printer information is completed, and a list of apps is displayed. here for the description of the apps list screen. After you complete the registration, you can print photos and documents that have been uploaded to apps on the linked cloud service and add/delete/sort apps.
  • Page 51: Application Management

    Application Management This section explains how to add, delete, and sort apps. Add apps You can add your favorite apps to the printer. Follow the steps described below to add apps. 1. From the printer home screen, select Cloud 2. On the cloud's Main screen, select Add/delete 3.
  • Page 52 Note • Description of displayed icons : Can be used with genuine Canon ink. 6. Select Register The registration is completed and the app is added to the apps list. To register another app, repeat the procedure from step 5.
  • Page 53 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Select Delete When the deletion is finished, the app will be deleted from the apps list on the main screen.
  • Page 54 • Description of displayed icons : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. 5. Use buttons to move the app...
  • Page 55 Sorting is complete. To continue the sorting, repeat the procedure from step 4. To end the sorting, select Back and return to the cloud's Main screen.
  • Page 56: Using Pixma Cloud Link

    Using PIXMA Cloud Link This section introduces the photo printing procedure by using CANON iMAGE GATEWAY as an example. Important • The available functions differ depending on the app. • The printing procedure differs depending on the app. • You need to get the account and register photo and other data beforehand.
  • Page 57 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Color A message that indicates the completion of issuing print job appears, and printing starts. To continue printing, select Continue, and perform the operation from Step 3.
  • Page 58 Note • To leave a usage history of this service, from the Home window on the operation panel, select Setup -> Web service setup -> Web service connection setup -> IJ Cloud Printing Center setup -> History setting for this service -> Save. Cloud Troubleshooting...
  • Page 59: Cloud Windows

    Cloud Windows This section describes the Main screen of Cloud and the services available on the Main screen. About the Main screen When using the Cloud function, follow the steps described below first and display the Main screen. When you select Cloud from the printer home screen, the cloud's Main screen appears.
  • Page 60 : Cannot be used because it is not yet released, not available in your region, or does not support your model. : Can be used with genuine Canon ink. (2) Add/delete button Use this button to add, delete, and sort apps.
  • Page 61: Legal Information

    Manage jobs From the Status list window, you can check the status of a job. Settings Select this to set the Time zone. Select your region on the list. For some regions, you can set whether or not to apply the daylight saving time setting.
  • Page 62: Cloud Troubleshooting

    Cloud Troubleshooting If you cannot print Check the following if you cannot print. • Check that the printer is connected to the Internet. • Check that the printer is connected to a LAN and the LAN environment is connected to the Internet. •...
  • Page 63: Using Pixma Cloud Link From Your Smartphone, Tablet, Or Computer

    Using PIXMA Cloud Link from Your Smartphone, Tablet, or Computer Before Using Canon Inkjet Cloud Printing Center Preparations Before Using Canon Inkjet Cloud Printing Center Using Canon Inkjet Cloud Printing Center Adding a Printer Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 64: Before Using Canon Inkjet Cloud Printing Center

    Before Using Canon Inkjet Cloud Printing Center Canon Inkjet Cloud Printing Center is a service that links with the cloud function of the printer and allows you to perform operations such as registering and managing apps from your smartphone or tablet device, and checking the print status, print error, and ink status of the printer.
  • Page 65: Requirements For Canon Inkjet Cloud Printing Center Operation

    Mac OS X v10.6-OS X Mavericks v10.9 Safari 5.1, 6, 7 * When you use Internet Explorer 8, the web pages may not display correctly. Canon recommends that you upgrade to Internet Explorer 9 or later, or use another browser.
  • Page 66 • In an in-house network environment, the 5222 port must be released. For confirmation instructions, contact the network administrator.
  • Page 67: Preparations Before Using Canon Inkjet Cloud Printing Center

    Preparations Before Using Canon Inkjet Cloud Printing Center To use the Canon Inkjet Cloud Printing Center, you need to follow the steps described below and register the user information. Print registration information from the printer 1. From the home window, select Setup ->...
  • Page 68 Note • You will use this printed page in the next step. Important • The operation to complete the registration should be done within 60 minutes. Access the URL on the printed page, and then enter the e-mail address and other necessary information Important •...
  • Page 69 2. On the Login screen, select Create new account 3. Enter the E-mail address and Printer registration ID of the printer's owner, and then select OK The registration page URL is sent to the e-mail address entered.
  • Page 70: User Registration

    Access the URL in the e-mail, register the information, and complete the user registration 1. When an e-mail with the subject "Information on Canon Inkjet Cloud Printing Center" is sent to the e-mail address that you entered, select the URL 2.
  • Page 71 3. In the user information entry screen, enter your Password, and select Next Enter your password for logging in to the Canon Inkjet Cloud Printing Center.
  • Page 72 Important • There are character restrictions for the Password, as shown below. • The password needs to be between 8 and 32 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 4. Enter the User name Enter the name that identifies the user. Important •...
  • Page 73 • The user name needs to be between 1 and 20 characters long, using single-byte alphanumeric characters and symbols (!"#$%&'()*+,-./:;<=>?@[\]^_`{|}~). (Alphabets are case-sensitive) 5. Specify the Time zone setting, and select Next Select your region on the list. If you cannot find your region on the list, select the one closest to your region.
  • Page 74 The registration is complete. A registration completion message is displayed. When you select the OK button in the message, the login screen is displayed. Enter the registered e-mail address and password, and log in to the Canon Inkjet Cloud Printing Center. Using Canon Inkjet Cloud Printing Center...
  • Page 75: Printing Your Printer Registration Id

    Printing Your Printer registration ID To add a printer by using Canon Inkjet Cloud Printing Center, you will need a Printer registration ID. From the operation panel of this printer, print the URL of the authentication site and your Printer registration ID.
  • Page 76: Canon Inkjet Cloud Printing Center Window

    Canon Inkjet Cloud Printing Center window This section describes the Canon Inkjet Cloud Printing Center screens that are displayed on your smartphone, tablet device, or computer. Description of the Login screen Description of the Main screen Description of the Login screen This section provides the description of the Login screen of Canon Inkjet Cloud Printing Center.
  • Page 77 This displays the descriptions of this service. Description of the Main screen When you log in to the Canon Inkjet Cloud Printing Center, the Main screen appears. With this service, the functions available to Standard user of the printer are different from those available to the printer Administrator.
  • Page 78 For general users, the Select printer screen appears. Mng. printer screen (Select printer screen) From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 79 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 80 Manage users screen From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 81 • Sort This displays the screen to sort registered apps. You can use the buttons to change the display order of apps. When you finish sorting, press the Done button to confirm the order. • Latest notices* This displays the latest notices. The symbol indicates that there is a new unread notice.
  • Page 82 • Help/legal notices* The description of the Canon Inkjet Cloud Printing Center screen and various reminders are displayed. • Log out* This opens the Log out screen of the Canon Inkjet Cloud Printing Center. (4) Display area The display changes based on the menu you select.
  • Page 83 On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category. ◦ When you select , the details of the app are displayed. When you select , you can choose to register or unregister the app.
  • Page 84 • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual. Important •...
  • Page 85 When you select the Mng. printer (Select printer) button, the Mng. printer (Select printer) screen appears. From the Mng. printer screen (Select printer screen), you can check*and update* printer information registered to the Canon Inkjet Cloud Printing Center, change printer names, delete printers,...
  • Page 86 , the printer is deleted from the Canon Inkjet Cloud Printing Center. When transferring the ownership of the printer, select Clear the information saved on the printer. • Add printers Select this to add printers to be used in the Canon Inkjet Cloud Printing Center. You need a Printer registration ID to add a printer.
  • Page 87 From the Manage users screen, you can check user information registered to the Canon Inkjet Cloud Printing Center, delete users, users, and change the Administrator and Standard user settings. • User deletion Select the check box of the user to be deleted, and select Delete.
  • Page 88 The Registered screen lists registered apps. You can check the information of these apps or deregister them. On the Search apps screen, the apps that you can register by using the Canon Inkjet Cloud Printing Center are displayed by category.
  • Page 89 : Can be used with genuine Canon ink. • Properties* This screen displays the status of the printer that is currently selected. You can check how much ink is remaining or details about an error that occurred. You can also access the ink purchasing site and the Online Manual.
  • Page 90 (8) Display area The display changes based on the menu you select.
  • Page 91: Using Canon Inkjet Cloud Printing Center

    Using Canon Inkjet Cloud Printing Center When the user registration is completed, you can log in to the Canon Inkjet Cloud Printing Center and use the service. 1. From your PC, smartphone, or tablet, access the service login URL (http://cs.c-ij.com/) 2.
  • Page 92 • This is available if you are using a smartphone or tablet. Note • You can use CANON iMAGE GATEWAY to print jpg and jpeg file formats. 1. On the Main screen, select the app to be used 2. Enter the information according to the instructions on the authentication screen, and then select Log in 3.
  • Page 93 4. In the displayed image list, select the image that you want to print, and then select Next 5. Make the necessary print settings, and then select Print...
  • Page 94 6. A print job completion message appears, and printing starts To continue printing, select Continue, and perform the operation from Step 3. To end the printing, select Apps. The screen returns to the apps list screen. Important • If a print job is not printed within 24 hours after the print job is issued, the print job will expire and cannot be printed.
  • Page 95: Adding A Printer

    Adding a Printer With one account, you can use the Canon Inkjet Cloud Printing Center services on multiple printers. The procedure for adding a printer is as follows: 1. Print the registration information from the printer to be added 2. From the browser on your smartphone, tablet, or computer, access the authentication site 3.
  • Page 96 Note • When you access the service from Remote UI, the Printer registration ID is entered automatically. Printer addition is completed. Troubleshooting Canon Inkjet Cloud Printing Center...
  • Page 97: Troubleshooting Canon Inkjet Cloud Printing Center

    If the information is still not updated, then check that the product is connected to the Internet. If you do not receive the registration e-mail You may have entered a different e-mail address during the user registration of Canon Inkjet Cloud Printing Center.
  • Page 98 Internet connection, and then re-submit the print job. Printing starts on its own even if you do not do anything A third party may be able to illegally use the Canon Inkjet Cloud Printing Center services. On the printer's Home screen, select Setup ->...
  • Page 99: Printing With Google Cloud Print

    Printing with Google Cloud Print The printer is compatible with Google Cloud Print™ (Google Cloud Print is a service provided by Google Inc.). By using Google Cloud Print, you can print from anywhere with applications or services supporting Google Cloud Print. Preparations for Printing with Google Cloud Print Printing from Computer or Smartphone with Google Cloud Print Important...
  • Page 100: Preparations For Printing With Google Cloud Print

    Preparations for Printing with Google Cloud Print To print with Google Cloud Print, you need to get Google account and register the printer with Google Cloud Print in advance. Getting Google Account If you already have Google account, register the printer. Registering the Printer with Google Cloud Print Getting Google Account First, get your Google account in order to register the printer with Google Cloud Print.
  • Page 101 • When you register a printer, the printer must be connected to the LAN and the LAN environment must be connected to the Internet. Note that the customer is responsible for all Internet connection fees. • When the printer owner changes, delete the printer registration from Google Cloud Print.
  • Page 102 The authentication URL is printed. 7. Ensure that the authentication URL is printed, select Yes 8. Perform the authentication process using the web browser on the computer or the mobile device Access to the URL using the web browser on the computer or the mobile device and perform the authentication process following the on-screen instructions.
  • Page 103 Deletion from the Printer 1. Make sure that the printer is turned on 2. From the Home screen, select Setup 3. Select Web service setup -> Connection setup -> Google Cloud Print setup -> Delete from Google Cloud Print 4. When the confirmation screen to delete the printer is displayed, select Yes...
  • Page 104: Printing From Computer Or Smartphone With Google Cloud Print

    Printing from Computer or Smartphone with Google Cloud Print When you send print data with Google Cloud Print, the printer receives the print data and prints it automatically if the printer is turned on. When printing from a smartphone, tablet, computer, or other external device by using Google Cloud Print, load paper into the printer in advance.
  • Page 105 • If you select the media type other than plain paper or if you select the paper size other than A4/ Letter/B5/A5-size, the print data is printed in single-sided even when you select the duplex print setting. (* The paper size differs depending on the model of your printer. For information about the supported paper sizes, go to the Online Manual home page, and refer to the "Cannot Print Properly with Automatic Duplex Printing"...
  • Page 106: Printing From Airprint Compliant Device

    Printing from AirPrint Compliant Device This document explains how to use AirPrint to print wirelessly from your iPad, iPhone and iPod touch to a Canon printer. AirPrint enables you to print photos, email, Web pages and documents from your Apple device directly to your printer without installing a driver.
  • Page 107 3. From the menu options, tap Print. 4. From Printer Options, select the model that you are using. Important • Because some app does not support AirPrint, Printer Options may not be displayed. If an app does not let you use printer options, you cannot print from that app. Note •...
  • Page 108: Paper Size

    5. When printing a file type that has multiple pages, such as a PDF file, click Range and then click All Pages or select the range of pages to be printed. 6. For 1 Copy, click + or - to set the number of required copies. 7.
  • Page 109: Deleting A Print Job

    Deleting a Print Job To delete a print job with AirPrint, use one of the following two methods: • From the printer: If your printer has a LCD monitor, use the operation panel to cancel the print job. If you printer does not have a LCD monitor, press the Stop button on the printer to cancel the print job.
  • Page 110 Note • After you turn on the printer, it may take few minutes before the printer can communicate through a wireless LAN connection. Confirm that the printer is connected to the wireless LAN, and then try printing. • If Bonjour on the printer is disabled, AirPrint cannot be used. Check the LAN settings on the printer, and enable Bonjour.
  • Page 111: Android Print

    Android Print Use the Canon printing plugin Canon Print Service is a printing plug-in for Android 4.4 available for free on Google Play. Installing and activating the plug-in enables your Android smartphone or tablet to print wirelessly to a Canon printer.
  • Page 112: Checking Printer Information

    You can use your smartphone, tablet, or computer to check the Printer status and execute utility functions from apps such as Canon Inkjet Print Utility and PIXMA Printing Solutions. You can also use the convenient web services presented by Canon.
  • Page 113 Printer status This function displays printer information such as the remaining ink amount, the status, and detailed error information. You can also connect to the ink purchase site or support page, and use Web Services. Utilities This function allows you to set and execute the printer utility functions such as cleaning. AirPrint settings This function allows you to specify the Apple AirPrint settings, such as position information.
  • Page 114: Online Storage Integration Function

    Online Storage Integration Function The printer can integrate with online storage services such as Evernote. Integration with Online Notetaking Service "Evernote" If an Evernote client application is installed on your computer, you can import scanned images into the application and upload them to the Evernote server. The uploaded images can be browsed from other computers, smartphones, etc.
  • Page 115: How To Use Print From E-Mail

    You can print simply from outside like a travel destination. Also, your family or friends can print by registering beforehand. You can use Print from E-mail on any Canon printer that supports the service. Checking Your Environment First, check your environment.
  • Page 116 4. Access the URL provided in the e-mail and complete the printer registration process Note • The e-mail address that appears on the screen when you have finished registering is the e-mail address that will be used just for the Print from E-mail function. For details about the registration procedure, see here Printing from Your Smartphone, Tablet, or Computer 1.
  • Page 117 Use the Service With More Than One Person To allow multiple users to use this function, register users (other than the printer's owner) as members. 1. The printer's owner uses his/her smartphone, tablet, or computer to access the service's login URL (https://pr.mp.c-ij.com/po) and logs in 2.
  • Page 118 If you want to check the error details, the printer owner have to access the login URL (https://pr.mp.c- ij.com/po). Note • For a wireless LAN connection, after the printer is turned on, it may take a few minutes before communication becomes possible. Confirm that your printer is connected to the wireless LAN, and then try printing.
  • Page 119: Preparing To Use Print From E-Mail

    Preparing to Use Print from E-mail To use this service to print a photo or document, you need to follow the procedure provided below and register the printer. Print the Printer Registration Page's URL and the PIN Code First, print the printer registration page's URL and the PIN code. Check that there is sufficient amount of ink in the printer, and then print using the printer's operation panel.
  • Page 120 Important • An e-mail is sent with the required information for completing the registration to the e-mail address entered for the printer's owner. • If domain-specific reception is set, change the setting so that mail can be received from "info@mp.c-ij.com" Note •...
  • Page 121 Important • The maximum number of characters that can be entered is 30. 6. In the Confirm Owner Registration window, check the registration information, and select Register A temporary password will be displayed. Important • The temporary password that appears is not included in the notification e-mail. Be sure to write down the temporary password before closing the screen.
  • Page 122: Timezone List

    Timezone List (UTC-12:00) International Date Line West (UTC-11:00) Midway Island (UTC-10:00) Hawaii (UTC-09:00) Alaska (UTC-08:00) Tijuana, Baja California, Pacific Time (US & Canada) (UTC-07:00) Arizona, Chihuahua, La Paz, Mazatlan, Mountain Time (US & Canada) (UTC-06:00) Guadalajara, Mexico City, Monterrey, Saskatchewan, Central America, Central Time (US & Canada) (UTC-05:00) Indiana (East), Bogota, Lima, Quito, Eastern Time (US &...
  • Page 123: Print Easily From A Smartphone Or Tablet With Pixma Printing Solutions

    Print Easily from a Smartphone or Tablet with PIXMA Printing Solutions Use PIXMA Printing Solutions to easily print photos saved on a smartphone or tablet wirelessly. You can also receive scanned data (PDF or JPEG) directly on a smartphone or tablet without using a computer.
  • Page 124: Printing With Windows Rt

    When the connection is complete, the Canon Inkjet Print Utility software, which allows you to specify detailed print settings, is downloaded automatically. By using Canon Inkjet Print Utility, you can check the Printer status and specify detailed print settings. (The available functions will differ depending on your usage environment and connection method.)
  • Page 125: Overview Of The Machine

    Overview of the Machine Safety Guide Safety Precautions Regulatory and Safety Information Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card Replacing an Ink Tank...
  • Page 126: Safety Guide

    Safety Guide Safety Precautions Regulatory and Safety Information...
  • Page 127: Safety Precautions

    Safety Precautions Choosing a location • Do not install the machine in a location that is unstable or subject to excessive vibration. • Do not install the machine in locations that are very humid or dusty, in direct sunlight, outdoors, or close to a heating source.
  • Page 128: Regulatory And Safety Information

    20cm between the radiator and persons body (excluding extremities: hands, wrists, feet and ankles) and must not be colocated or operated with any other antenna or transmitter. Canon U.S.A., Inc. One Canon Park Melville, New York 11747...
  • Page 129: Users In Canada

    For more information about where you can drop off your waste equipment for recycling, please contact your local city office, waste authority, approved WEEE scheme or your household waste disposal service. For more information regarding return and recycling of WEEE products, please visit www.canon- europe.com/weee.
  • Page 130: Environmental Information

    If you wish to set a longer Activation Time or would like to completely deactivate the Power Save Mode, please consider that this device may then only switch to a lower energy level after a longer period of time or not at all. Canon does not recommend extending the Activation Times from the optimum ones set as default.
  • Page 131: Energy Star

    ® Energy Star ® The Energy Star programme is a voluntary scheme to promote the development and purchase of energy efficient models, which help to minimise environmental impact. ® Products which meet the stringent requirements of the Energy Star programme for both environmental ®...
  • Page 132: Main Components And Basic Operations

    Main Components and Basic Operations Main Components About the Power Supply of the Machine Using the Operation Panel...
  • Page 133: Main Components

    Main Components Front View Rear View Inside View Operation Panel...
  • Page 134: Front View

    Front View (1) operation panel Use to change the settings of the machine or to operate it. Also, lift and open it to replace an ink tank, to check the ink lamp, or to remove jammed paper inside the machine. Operation Panel (2) document cover Open to load an original on the platen glass.
  • Page 135 (7) cassette 1 Load 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) size photo paper into the cassette, and insert it into the machine. Two or more papers of the same size and media type can be loaded at the same time, which are fed automatically one sheet at a time.
  • Page 136: Rear View

    Rear View (1) rear cover Detach to remove jammed paper. (2) power cord connector Plug in the supplied power cord. (3) USB port Plug in the USB cable to connect the machine with a computer. (4) wired LAN connector Plug in the LAN cable to connect the machine to a LAN. Important •...
  • Page 137: Inside View

    Inside View (1) card slot Insert a memory card. Before Inserting the Memory Card (2) Access lamp Lights or flashes to indicate the memory card status. Inserting the Memory Card (3) ink lamps Lights or flashes to indicate the ink tank status. Checking the Ink Status with the Ink Lamps (4) print head holder The print head is pre-installed.
  • Page 138: Operation Panel

    Cancels operation when print, copy, or scan job is in progress. (8) NFC (Near Field Communication) mark Pass an NFC-enabled smartphone, etc. with a Canon NFC-compliant application installed on it over this mark to perform printing and other operations. (9) Alarm lamp Lights or flashes when an error occurs.
  • Page 139 Lights: Wireless LAN connection is enabled. Flashes: Printing or scanning over wireless LAN. Also flashes while configuring the wireless LAN connection. Note • When buttons on the operation panel are touched, the machine generates keypad or alarm sounds as necessary. The sound volume can be adjusted in Sound control of Device user settings. Device user settings...
  • Page 140: About The Power Supply Of The Machine

    About the Power Supply of the Machine Confirming that the Power Is On Turning the Machine On and Off Notice for the Power Plug/Power Cord Notice for Unplugging the Power Cord...
  • Page 141: Confirming That The Power Is On

    Confirming that the Power Is On The POWER lamp is lit when the machine is turned on. Even if the buttons on the operation panel and the touch screen display are off, if the POWER lamp is lit, the machine is on. Note •...
  • Page 142: Turning The Machine On And Off

    Turning the Machine On and Off Turning on the machine 1. Touch the ON button to turn on the machine. The POWER lamp flashes and then remains lit. Confirming that the Power Is On Note • It may take a while for the machine to start printing immediately after you turn on the machine. •...
  • Page 143 Note • You can set the machine to automatically turn off when no operations are performed or no print jobs are sent to the machine for a certain interval. This is the default setting. For details on the auto power off feature, see below. From the machine About ECO settings From the computer...
  • Page 144: Notice For The Power Plug/Power Cord

    Notice for the Power Plug/Power Cord Unplug the power cord once a month to confirm that the power plug/power cord does not have anything unusual described below. • The power plug/power cord is hot. • The power plug/power cord is rusty. •...
  • Page 145: Notice For Unplugging The Power Cord

    Notice for Unplugging the Power Cord To unplug the power cord, follow the procedure below. Important • When you unplug the power cord, touch the ON button, then confirm that the POWER lamp is off. Unplugging the power cord while the POWER lamp is lit or flashing may cause drying or clogging of the print head and print quality may be reduced.
  • Page 146: Using The Operation Panel

    Using the Operation Panel The operation panel consists of the touch screen (A) and buttons (B) that light up. Touch the HOME screen on the touch screen with your finger tip to select menus for copying, scanning, and other functions. The HOME screen comprises three separate screens.
  • Page 147 • Pressing the touch screen with other than your finger (especially with sharpened tips, such as on ballpoint pens, pencils, or nails). • Touching the touch screen with wet or dirty hands. • Placing any objects on the touch screen. Touch lightly with your finger tip and immediately release.
  • Page 148 An Operation Example of the touch screen Example: The touch screen operation on the photo selection screen in Photo print Flick your finger left or right on a photo to display the next or previous photo. You can also tap the marks (C) to do the same. To move continuously forwards or backwards through photos, hold your touch on either of the marks (C).
  • Page 149 Flick left or right and tap the date of photos to display. Tap (F) to enlarge/reduce the photo. Tap (K) to enlarge the photo and (L) to reduce it. Drag your finger on the photo to display the part you want to see. Tap (G) to display the Settings screen.
  • Page 150 This opens another list of items. Drag it in the same manner and tap a setting.
  • Page 151: Loading Paper / Originals

    Loading Paper / Originals Loading Paper Placing a Printable Disc Loading Originals Inserting the Memory Card...
  • Page 152: Loading Paper

    Loading Paper Paper Sources to Load Paper Loading Small Size Paper Loading Large Size Paper Loading Envelopes Media Types You Can Use Media Types You Cannot Use Before Printing on Art Paper Printing Area...
  • Page 153: Paper Sources To Load Paper

    Paper Sources to Load Paper The machine has two paper sources for feeding paper, the cassette 1 and cassette 2. The paper source used depends on the page size and media type. Media Types You Can Use Note • When printing, select the correct page size and media type. If you select the wrong page size or media type, the machine may feed paper from the wrong paper source or may not print with the proper print quality.
  • Page 154 (B) Photo paper (A4, 8" x 10" (20 x 25 cm), or Letter size) (C) Plain paper (A4, B5, A5, Letter, or Legal size) (D) Envelopes Loading Paper with the Print Side Facing Down If paper has print side (front or back), such as photo paper, load it with the whiter side (or glossy side) facing down.
  • Page 155: Loading Small Size Paper

    • If you cut plain paper into small size such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm) to perform trial print, it can cause paper jams. Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use.
  • Page 156 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 1. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 157 4. Align the paper guide (A) in front with the paper stack. For standard sizes, align the paper guide (A) with where it clicks into place. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the paper stack.
  • Page 158 7. Select the size and type of the loaded paper in the cassette 1 at Page size and Type, then tap Register. If a message is displayed on the screen, follow the directions in the message to complete registration. Paper setting for Printing 3.
  • Page 159: Loading Large Size Paper

    Loading Envelopes Load small sizes of paper in the cassette 1. Loading Small Size Paper Note • We recommend Canon genuine photo paper for printing photos. For details on the Canon genuine paper, see Media Types You Can Use. • You can use general copy paper.
  • Page 160 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the paper stack WITH THE PRINT SIDE FACING DOWN, and place it in the center of the cassette 2. Important • Always load paper in the portrait orientation (C). Loading paper in the landscape orientation (D) can cause paper jams.
  • Page 161 4. Align the paper guide (A) in front with the paper stack. For standard sizes, align the paper guide (A) with where it clicks into place. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the paper stack.
  • Page 162 The cassette 2 sticks out of the machine when correctly set. Do not force the cassette 2 into the machine any further. This can damage the machine or cassette 2. 6. Insert the cassette 2 into the machine. Push the cassette 2 into the machine until it stops. After inserting the cassette into the machine, the paper information registration screen for the cassette is displayed on the touch screen.
  • Page 163 3. Open the paper output tray. 1. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. 2. Extend the paper output support. Note • When printing, select the size and type of the loaded paper on the print settings screen of the operation panel or printer driver.
  • Page 164: Loading Envelopes

    Loading Envelopes You can load Envelope DL and Envelope Com 10. The address is automatically rotated and printed according to the envelope's direction by specifying with the printer driver properly. Important • Printing of envelopes from the operation panel or from a digital camera is not supported. •...
  • Page 165 2. Slide the paper guide (A) in front and (B) on the right to open the guides. 3. Load the envelopes WITH THE PRINT SIDE FACING DOWN, and place them in the center of the cassette 2. The folded flap of the envelope will be faced up on the left side. (C) Rear side (D) Address side Up to 10 envelopes can be loaded at once.
  • Page 166 4. Align the paper guide (A) in front with the envelopes. 5. Slide the paper guide (B) on the right to align the right and left guides with both sides of the envelopes. Do not slide the paper guides too hard against the envelopes. The envelopes may not be fed properly. Note •...
  • Page 167 3. Open the paper output tray. 1. Holding both sides of the paper output tray, gently open it. The output tray extension opens automatically when the paper output tray is opened. 2. Extend the paper output support. Note • When printing, select the size and type of the loaded envelopes on the print settings screen of the printer driver.
  • Page 168: Media Types You Can Use

    Media Types You Can Use Choose paper suitable for printing, for the best print results. Canon provides you various types of paper to enhance the fun of printing, such as stickers as well as papers for photo or document. We recommend the use of Canon genuine paper for printing your important photos.
  • Page 169: Paper Weight

    • You can use non-Canon genuine art paper. For details, access our website. You cannot print in the top and bottom 1.38 inch (35 mm) margins of the paper (in the printing direction). Sizes for Art Paper Before Printing on Art Paper Page Sizes You can use the following page sizes.
  • Page 170 * You can use non-Canon genuine specialty paper that is up to 53 lb (200 g /m Do not use heavier or lighter paper (except for Canon genuine paper), as it could jam in the machine. Notes on Storing Paper •...
  • Page 171: Paper Load Limit

    Envelopes N/A*2 10 envelopes Canon Genuine Papers Note • We recommend that you remove the previously printed sheet from the paper output tray before continuously printing to avoid blurs and discoloration (except for High Resolution Paper <HR-101N>). Paper for printing photos: Media Name <Model No.>...
  • Page 172 *1 Proper feeding of paper may not be possible at the maximum capacity depending on the type of paper or environmental conditions (either very high or low temperature or humidity). In such cases, reduce the number of paper you load at a time to less than half. *2 Feeding paper from the cassette 1 can damage the machine.
  • Page 173: Media Types You Cannot Use

    • Paper that is too thin (weighing less than 17 lb (64 g /m • Paper that is too thick (plain paper weighing more than 28 lb (105 g /m ), except for Canon genuine paper) • Paper thinner than a postcard, including plain paper or notepad paper cut to a small size (when printing on paper smaller than A5) •...
  • Page 174: Before Printing On Art Paper

    Before Printing on Art Paper When using art paper, dust is liable to be generated. It is therefore recommended that paper dust be removed on art paper just before printing. You will need a soft hair brush (or similar brush used to clean office automation equipment).
  • Page 176: Printing Area

    Printing Area Printing Area Other Sizes than Letter, Legal, Envelopes Letter, Legal Sizes for Art Paper Envelopes Printable Discs...
  • Page 177: Printing Area

    Borderless Printing onto plain paper from the operation panel or from a digital camera is not supported. • Borderless Printing is not available for legal, A5, or B5 sized paper, envelopes, or non-Canon genuine art paper. • Depending on the type of paper, Borderless Printing may reduce the print quality at the top and bottom...
  • Page 178: Other Sizes Than Letter, Legal, Envelopes

    Other Sizes than Letter, Legal, Envelopes Size Printable Area (width x height) 5.56 x 7.95 inches (141.2 x 202.0 mm) 8.00 x 11.38 inches (203.2 x 289.0 mm) 6.90 x 9.80 inches (175.2 x 249.0 mm) 4" x 6" (10 x 15 cm) 3.73 x 5.69 inches (94.8 x 144.4 mm) 5"...
  • Page 179: Letter, Legal

    Letter, Legal Size Printable Area (width x height) Letter 8.00 x 10.69 inches (203.2 x 271.4 mm) Legal 8.00 x 13.69 inches (203.2 x 347.6 mm) Recommended printing area (A) 1.59 inches (40.4 mm) (B) 1.47 inches (37.4 mm) Printable area (C) 0.12 inch (3.0 mm) (D) 0.20 inch (5.0 mm) (E) 0.25 inch (6.4 mm)
  • Page 180: Sizes For Art Paper

    Sizes for Art Paper A limit is set to prevent printing along a 1.38 inch (35 mm) margin on the top and bottom edges when a paper size for art paper is selected in the printer driver. We recommend checking the printing area in the preview screen before printing.
  • Page 181 (D) 0.25 inch (6.3 mm)
  • Page 182: Envelopes

    Envelopes Size Recommended Printing Area (width x height) Envelope DL 3.88 x 7.07 inches (98.8 x 179.6 mm) Envelope Com 10 3.68 x 7.90 inches (93.5 x 200.9 mm) Recommended printing area (A) 0.12 inch (3.0 mm) (B) 1.47 inches (37.4 mm) (C) 0.22 inch (5.6 mm) (D) 0.22 inch (5.6 mm)
  • Page 183: Printable Discs

    Printable Discs The printing area of the printable disc is from 0.67 inch (17 mm) of the internal diameter to 0.04 inch (1 mm) from the external diameter of the printing surface. Recommended printing area (A) 0.67 inch (17.0 mm) (B) 0.04 inch (1.0 mm)
  • Page 184: Placing A Printable Disc

    Placing a Printable Disc Cautions When Printing on a Printable Disc Before Placing a Printable Disc Placing a Printable Disc Removing a Printable Disc How to Detach / Attach the Disc Tray...
  • Page 185: Cautions When Printing On A Printable Disc

    Cautions When Printing on a Printable Disc • Be sure to use the disc tray supplied with this machine. It has a "J" on the upper side. • Do not print on printable discs that are not compatible with inkjet printing. The ink will not dry and may cause problems with the disc itself or devices which the disc is loaded onto.
  • Page 186: Before Placing A Printable Disc

    Before Placing a Printable Disc The following items are needed to print onto the printable disc: • disc tray (supplied with the machine) * Use the disc tray with "J" on the surface. The disc tray is attached in the back of the cassette 1. How to Detach / Attach the Disc Tray •...
  • Page 187: Placing A Printable Disc

    Placing a Printable Disc To print onto a printable disc, place it on the disc tray supplied with the machine, then insert it into the machine. This procedure also applies to printing from a computer. Important • Do not attach the disc tray until the message asking you to load the printable disc is displayed. Doing so can damage the machine.
  • Page 188 5. Attach the disc tray to the machine. Note • The disc tray may be ejected after a specified period of time has elapsed. In this case, follow the on-screen instructions to attach the disc tray. 1. Place the disc tray on the disc tray guide. 2.
  • Page 189: Removing A Printable Disc

    Removing a Printable Disc 1. Pull out the disc tray. 2. Close the disc tray guide. Important • If the disc tray guide is opened, you cannot print on paper as it will not feed properly. Make sure that the disc tray guide is closed. 3.
  • Page 190 4. Close the paper output tray. 5. Attach the disc tray onto the cassette 1. How to Detach / Attach the Disc Tray Note • If a message is displayed on the screen after inserting the cassette into the machine, tap Register.
  • Page 191: How To Detach / Attach The Disc Tray

    How to Detach / Attach the Disc Tray Detaching the disc tray Slide the disc tray to the side on the back of the cassette 1 and raise it to detach. Important • Be sure to remove all orange shipping tapes on the disc tray. Attaching the disc tray Align the holes of the disc tray with the hooks on the back of the cassette 1 and slide it to attach.
  • Page 192: Loading Originals

    Loading Originals Loading Originals on the Platen Glass How to Load Originals for Each Function Originals You Can Load How to Detach / Attach the Document Cover...
  • Page 193: Loading Originals On The Platen Glass

    Loading Originals on the Platen Glass 1. Load an original on the platen glass. 1. Open the document cover. 2. Load the original WITH THE SIDE TO SCAN FACING DOWN on the platen glass. Originals You Can Load How to Load Originals for Each Function Important •...
  • Page 194: How To Load Originals For Each Function

    How to Load Originals for Each Function Load the original in the correct position according to the function to use. If you do not load the original correctly, it may not be scanned properly. Loading the Original to Be Aligned with the alignment mark •...
  • Page 195 ◦ select Photo for Doc.type and specify Auto scan for Scan size to scan one original • Scan one printed photo, postcard, business card, or disc with a software application on a computer Place the original WITH THE SIDE TO SCAN FACING DOWN, with 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen glass.
  • Page 196: Originals You Can Load

    Originals You Can Load Item Details Types of originals - Text document, magazine, or newspaper - Printed photo, postcard, business card, or disc (BD/DVD/CD, etc.) Size (width x height) Max. 8.5 x 11.7 inches (216 x 297 mm) Note • When loading a thick original such as a book on the platen glass, you can load it by removing the document cover from the machine.
  • Page 197: How To Detach / Attach The Document Cover

    How to Detach / Attach the Document Cover Detaching the document cover: Hold up the document cover vertically and then tip it back. Attaching the document cover: Fit both hinges (A) of the document cover into the holder (B) and insert both hinges of the document cover vertically as illustrated below.
  • Page 198: Inserting The Memory Card

    Inserting the Memory Card Before Inserting the Memory Card Inserting the Memory Card Removing the Memory Card...
  • Page 199: Before Inserting The Memory Card

    Before Inserting the Memory Card The following types of memory cards and image data are compatible with the machine. Important • If you took and saved photos on a type of memory card that does not guarantee the operation on your digital camera, the image data may be unreadable on the machine or damaged.
  • Page 200: Printable Image Data

    Printable Image Data • This machine accepts images taken with a camera compliant with the Design rule for Camera File system (Exif 2.2/2.21/2.3 compliant), TIFF (Exif 2.2/2.21/2.3 compliant). Other image or movie types such as RAW images cannot be printed. •...
  • Page 201: Inserting The Memory Card

    Inserting the Memory Card Important • When a memory card is inserted into the card slot, the Access lamp is lit. When the Access lamp is flashing, the machine is accessing the memory card. In this case, do not touch the area around the card slot.
  • Page 202 Insert the following types of memory cards into the lower card slot: • SD Secure Digital memory card, SDHC memory card • miniSD Card , miniSDHC Card • microSD Card , microSDHC Card Important • Part of the memory card will protrude from the card slot, but do not force it into the slot any further. This can damage the machine or the memory card.
  • Page 203: Removing The Memory Card

    Removing the Memory Card Important • If you used the card slot as the memory card drive of a computer, you must perform the "safe removal" operation on your computer before physically removing the memory card from the machine. Setting Up the Card Slot as the Memory Card Drive of the Computer 1.
  • Page 204: Replacing An Ink Tank

    Replacing an Ink Tank Replacing an Ink Tank Checking the Ink Status...
  • Page 205: Replacing An Ink Tank

    Replacing an Ink Tank When remaining ink cautions or errors occur, the message will appear on the touch screen to inform you of the error. Take appropriate action according to the message. A Message Is Displayed Note • If print results become faint or white streaks appear despite sufficient ink levels, see Maintenance Procedure.
  • Page 206 Caution • Do not hold the print head holder to stop or move it forcibly. Do not touch the print head holder until it stops completely. Important • When opening or closing the operation panel, do not touch the buttons and touch screen on the operation panel.
  • Page 207 Important • Handle an ink tank carefully. Do not drop or apply excessive pressure to it. • If the orange tape remains on the Y-shape air hole (B), ink may splash or the machine may not print properly. 2. Hold the ink tank with the orange protective cap (C) pointing up while being careful not to block the Y-shape air hole (B).
  • Page 208 Important • Do not push the sides of the ink tank. If you push the sides of the ink tank with the Y-shape air hole (B) blocked, ink may splash. • Do not touch the inside of the orange protective cap (C) or the open ink port (D). The ink may stain your hands if you touch them.
  • Page 209 6. Close the operation panel gently. Caution • When closing the operation panel, be careful not to get your fingers caught. Important • When opening or closing the operation panel, do not touch the buttons and touch screen on the operation panel.
  • Page 210: Checking The Ink Status

    Checking the Ink Status Checking the Ink Status with the Touch Screen on the Machine Checking the Ink Status with the Ink Lamps You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 211: Checking The Ink Status With The Touch Screen On The Machine

    Checking the Ink Status with the Touch Screen on the Machine 1. Make sure that the power is turned on, and display the HOME screen. If the HOME screen is not displayed, touch the HOME button to display it. 2. Flick the HOME screen, then tap Setup.
  • Page 212: Checking The Ink Status With The Ink Lamps

    Checking the Ink Status with the Ink Lamps 1. Make sure that the power is turned on, then, holding both sides of the paper output tray, gently open it. 2. Lift the operation panel and open until it stops. Replacing Procedure 3.
  • Page 213 If the ink lamp is still off after reinstalling the ink tank, there has been an error and the machine cannot print. Check the error message displayed on the touch screen. A Message Is Displayed Note • You can also check the ink status on the computer screen. Checking the Ink Status from Your Computer...
  • Page 214: Maintenance

    Maintenance When Printing Becomes Faint or Colors Are Incorrect Performing Maintenance from a Computer Cleaning the Machine...
  • Page 215: When Printing Becomes Faint Or Colors Are Incorrect

    When Printing Becomes Faint or Colors Are Incorrect Maintenance Procedure Printing the Nozzle Check Pattern Examining the Nozzle Check Pattern Cleaning the Print Head Cleaning the Print Head Deeply Aligning the Print Head Aligning the Print Head Manually...
  • Page 216: Maintenance Procedure

    Maintenance Procedure If print results are blurred, colors are not printed correctly, or print results are unsatisfactory (e.g. misaligned printed ruled lines), perform the maintenance procedure below. Important • Do not rinse or wipe the print head and ink tank. This can cause trouble with the print head and ink tank.
  • Page 217 Cleaning the Print Heads from Your Computer After cleaning the print head, print and examine the nozzle check pattern: Step1 If the problem is not resolved after performing from step 1 to step 3 twice: Clean the print head deeply. Step4 From the machine Cleaning the Print Head Deeply...
  • Page 218: Printing The Nozzle Check Pattern

    Printing the Nozzle Check Pattern Print the nozzle check pattern to determine whether the ink ejects properly from the print head nozzle. Note • If the remaining ink level is low, the nozzle check pattern will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 219 3. Tap Print nozzle check pattern. The confirmation screen will appear. 4. Tap Yes. The nozzle check pattern will be printed and two pattern confirmation screens will appear on the touch screen. Examine the nozzle check pattern.
  • Page 220: Examining The Nozzle Check Pattern

    Examining the Nozzle Check Pattern Examine the nozzle check pattern, and clean the print head if necessary. 1. Check if there are missing lines in the pattern (C) or horizontal white streaks in the pattern (D). (A) No missing lines/No horizontal white streaks (B) Lines are missing/Horizontal white streaks are present (E) Number of sheets printed so far 2.
  • Page 221 For (A) (no missing lines or no horizontal white streaks) in both the pattern (C) and pattern (D): 1. The cleaning is not required. Tap All A. 2. Confirm the message, then tap OK. The screen will return to the Maintenance screen. For (B) (lines are missing or horizontal white streaks are present) in the pattern (C) or pattern (D), or in both patterns: 1.
  • Page 222: Cleaning The Print Head

    Cleaning the Print Head Clean the print head if lines are missing or if horizontal white streaks are present in the printed nozzle check pattern. Cleaning unclogs the nozzles and restores the print head condition. Cleaning the print head consumes ink, so clean the print head only when necessary. You need to prepare: a sheet of A4 or Letter-sized plain paper 1.
  • Page 223 The confirmation screen will appear. 4. Tap Yes. The machine starts cleaning the print head. Do not perform any other operations until the machine completes the cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear. 5.
  • Page 224: Cleaning The Print Head Deeply

    Cleaning the Print Head Deeply If print quality does not improve by the standard cleaning of the print head, clean the print head deeply. Cleaning the print head deeply consumes more ink than the standard cleaning of the print head, so clean the print head deeply only when necessary.
  • Page 225 The confirmation screen will appear. 4. Tap Yes. The machine starts cleaning the print head deeply. Do not perform any other operations until the machine completes the deep cleaning of the print head. This takes about 2 to 3 minutes. The pattern print confirmation screen will appear.
  • Page 226: Aligning The Print Head

    Aligning the Print Head If printed ruled lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Note • If the remaining ink level is low, the print head alignment sheet will not be printed correctly. Replace the ink tank whose ink is low.
  • Page 227 2. Tap Maintenance. The Maintenance screen will appear. 3. Tap Auto head alignment. The confirmation screen will appear. 4. Tap Yes. The print head alignment sheet will be printed and the print head position will be adjusted automatically. This takes about 3 to 4 minutes. Important •...
  • Page 228: Aligning The Print Head Manually

    Aligning the Print Head Manually If printed ruled lines are misaligned or print results are still not satisfactory after adjusting the print head position automatically, adjust the print head position manually. Note • For details on adjusting the print head position automatically, see Aligning the Print Head.
  • Page 229 3. Tap Manual head alignment. The confirmation screen will appear. Note • To print and check the current head position adjustment values, select Print the head alignment value. 4. Tap Yes. The print head alignment pattern is printed. Important • Do not open the operation panel while printing is in progress. 5.
  • Page 230 Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable vertical streaks. (A) Unnoticeable vertical streaks (B) Noticeable vertical streaks 2. Repeat the same procedure until you finish inputting the pattern number for columns B to H, then tap OK.
  • Page 231 Important • Do not open the operation panel while printing is in progress. 6. Look at the second pattern and adjust the print head position. 1. Tap I to check the printed patterns, and tap the number of the pattern in column I that has the least noticeable vertical streaks.
  • Page 232 1. Tap a to check the printed patterns, and tap the number of the pattern in column a that has the least noticeable horizontal stripes. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes.
  • Page 233: Performing Maintenance From A Computer

    Performing Maintenance from a Computer Cleaning the Print Heads from Your Computer Aligning the Print Head Position from Your Computer Use Your Computer to Print a Nozzle Check Pattern...
  • Page 234: Cleaning The Print Heads From Your Computer

    Cleaning the Print Heads from Your Computer The print head cleaning function allows you to clear up clogged print head nozzle. Perform print head cleaning if printing is faint or a specific color fails to print, even though there is enough ink. The procedure for cleaning the print head is as follows: Cleaning 1.
  • Page 235 2. Click Deep Cleaning on the Maintenance tab When the Deep Cleaning dialog box opens, select the ink group for which deep cleaning is to be performed. Click Initial Check Items to display the items you need to check before performing deep cleaning. 3.
  • Page 236: Aligning The Print Head Position From Your Computer

    Aligning the Print Head Position from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment. If the printing results of automatic print head alignment are not satisfactory, perform manual head alignment.
  • Page 237: Aligning The Print Head Position Manually From Your Computer

    Aligning the Print Head Position Manually from Your Computer Print head alignment corrects the installation positions of the print head and improves deviated colors and lines. This printer supports two head alignment methods: automatic head alignment and manual head alignment. Normally, the printer is set for automatic head alignment.
  • Page 238 8. Check the printed pattern Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK.
  • Page 239 Enter the numbers of the patterns with the least noticeable streaks in the associated boxes. Even if the patterns with the least noticeable streaks are clicked in the preview window, their numbers are automatically entered in the associated boxes. When you have entered all the necessary values, click OK. Note •...
  • Page 240 When you have entered all the necessary values, click OK. Note • If it is difficult to pick the best pattern, pick the setting that produces the least noticeable horizontal stripes. (A) Least noticeable horizontal stripes (B) Most noticeable horizontal stripes Note •...
  • Page 241: Use Your Computer To Print A Nozzle Check Pattern

    Use Your Computer to Print a Nozzle Check Pattern The nozzle check function allows you to check whether the print head is working properly by printing a nozzle check pattern. Print the pattern if printing becomes faint, or if a specific color fails to print. The procedure for printing a nozzle check pattern is as follows: Nozzle Check 1.
  • Page 242: Cleaning The Machine

    Cleaning the Machine Cleaning the Exterior of the Machine Cleaning the Platen Glass and Document Cover Cleaning the Paper Feed Roller Cleaning the Inside of the Machine (Bottom Plate Cleaning) Cleaning the Pad in the Cassette...
  • Page 243: Cleaning The Exterior Of The Machine

    Cleaning the Exterior of the Machine Be sure to use a soft and dry cloth such as eyeglasses cleaning cloth and wipe off dirt on the surface gently. Smooth out wrinkles on the cloth if necessary before cleaning. Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. •...
  • Page 244: Cleaning The Platen Glass And Document Cover

    Cleaning the Platen Glass and Document Cover Important • Be sure to turn off the power and unplug the power cord before cleaning the machine. • Do not use tissue paper, paper towels, rough-textured cloth, or similar materials for cleaning so as not to scratch the surface.
  • Page 245: Cleaning The Paper Feed Roller

    Cleaning the Paper Feed Roller If the paper feed roller is dirty or paper powder is attached to it, paper may not be fed properly. In this case, clean the paper feed roller. Cleaning will wear out the paper feed roller, so perform this only when necessary.
  • Page 246 4. Clean the paper feed roller with paper. 1. Make sure that the paper feed roller has stopped rotating, then follow the message to load plain paper as follows in the paper source you selected in (5) of step 2. Loading paper in the cassette 1: Cut a single sheet of A4 or Letter-sized plain paper into four pieces.
  • Page 247: Cleaning The Inside Of The Machine (Bottom Plate Cleaning)

    Cleaning the Inside of the Machine (Bottom Plate Cleaning) Remove stains from the inside of the machine. If the inside of the machine becomes dirty, printed paper may get dirty, so we recommend performing cleaning regularly. You need to prepare: a sheet of A4 or Letter-sized plain paper* * Be sure to use a new piece of paper.
  • Page 248 8. Load only this sheet of paper in the cassette 2 with the ridges of the creases facing up and the edge of the half with no crease facing to the far side. 9. Holding both sides of the paper output tray, gently open it. The output tray extension will open automatically when the paper output tray is opened.
  • Page 249: Cleaning The Pad In The Cassette

    Cleaning the Pad in the Cassette If the pad in a cassette is smeared with paper powder or dirt, two or more sheets of paper may be ejected. Follow the procedure below to clean the pad in a cassette. You need to prepare: cotton swab 1.
  • Page 250: Changing The Machine Settings

    Changing the Machine Settings Changing Machine Settings from Your Computer Changing the Machine Settings Using the Operation Panel Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 251: Changing Machine Settings From Your Computer

    Changing Machine Settings from Your Computer Changing the Print Options Registering a Frequently Used Printing Profile Managing the Printer Power Reducing the Printer Noise Changing the Printer Operation Mode...
  • Page 252: Changing The Print Options

    Changing the Print Options You can change the detailed printer driver settings for print data that is sent from an application software. Specify this option if you encounter print failures such as part of an image data being cut off. The procedure for changing the print options is as follows: 1.
  • Page 253: Registering A Frequently Used Printing Profile

    Registering a Frequently Used Printing Profile You can register the frequently used printing profile to Commonly Used Settings on the Quick Setup tab. Unnecessary printing profiles can be deleted at any time. The procedure for registering a printing profile is as follows: Registering a Printing Profile 1.
  • Page 254 Important • To save the page size, orientation, and number of copies that was set in each sheet, click Options..., and check each item. Note • When you re-install the printer driver or upgrade the printer driver version, the print settings that are already registered will be deleted from Commonly Used Settings.
  • Page 255: Managing The Printer Power

    Managing the Printer Power This function allows you to manage the printer power from the printer driver. The procedure for managing the printer power is as follows: Power Off The Power Off function turns off the printer. When you use this function, you will not be able to turn the printer on from the printer driver.
  • Page 256 Note • When the printer is turned off, the Canon IJ Status Monitor message varies depending on the Auto Power On setting. When the setting is Enable, "Printer is standing by" is displayed. When the setting is Disable, "Printer is offline"...
  • Page 257: Reducing The Printer Noise

    Reducing the Printer Noise The silent function allows you to reduce the operating noise of this printer. Select when you wish to reduce the operating noise of the printer at night, etc. Using this function may lower the print speed. The procedure for using the quiet mode is as follows: Quiet Settings 1.
  • Page 258 Note • The effects of the quiet mode may be less depending on the print quality settings.
  • Page 259: Changing The Printer Operation Mode

    Changing the Printer Operation Mode If necessary, switch between various modes of printer operation. The procedure for configuring Custom Settings is as follows: Custom Settings 1. Open the printer driver setup window 2. Make sure that the printer is on, and then click Custom Settings on the Maintenance The Custom Settings dialog box opens.
  • Page 260 To rotate the print data 90 degrees to the left during printing, select this item. To rotate the print data 90 degrees to the right during printing, clear this item. Important • Do not change this setting while the print job is displayed in the print wait list. Otherwise, characters may be omitted or the layout may become corrupt.
  • Page 261: Changing The Machine Settings Using The Operation Panel

    Changing the Machine Settings Using the Operation Panel Changing the Machine Settings Using the Operation Panel Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting About ECO settings About Quiet setting Using the Machine with the Access Point Mode...
  • Page 262: Changing The Machine Settings Using The Operation Panel

    Changing the Machine Settings Using the Operation Panel This section describes the procedure to change the settings in the Device settings screen, taking the steps to specify Extended copy amount as an example. Make sure that the machine is turned on. 2.
  • Page 263 You can select the setting menus below. Print settings LAN settings Device user settings PictBridge print settings Language selection Home screen background color Firmware update Cassette settings Reset setting Note • You can use the machine considering the environment, such as setting 2-sided printing as default or enabling the machine to turn on/off automatically.
  • Page 264: Print Settings

    Print settings • Prevent paper abrasion Use this setting only if the print surface becomes smudged. Important • Be sure to set this back to OFF after printing since it may result in lower printing speed or lower print quality. •...
  • Page 265 Important • For Letter-sized or Legal-sized paper, you can adjust the left/right margins between -0.05 inches/-1.5 mm and +0.05 inches/+1.5 mm even if you specify the value over 0.05 inches/1.5 mm.
  • Page 266: Lan Settings

    LAN settings • Change LAN Enables either wireless LAN, wired LAN, or access point mode. You can also disable all. • Wireless LAN setup Selects the setup method for wireless LAN connection. Note • You can also enter this setting menu by selecting WLAN on the HOME screen. In this case, enable wireless LAN.
  • Page 267 Connection Active/Inactive SSID XXXXXXXXXXXXXXXX XXXXXXXXXXXXXXXX Communication mode Infrastructure Channel Wireless LAN security Inactive/WEP(64bit)/WEP(128bit)/WPA-PSK(TKIP)/WPA-PSK(AES)/WPA2- PSK(TKIP)/WPA2-PSK(AES) IPv4 address XXX. XXX. XXX. XXX IPv4 subnet mask XXX. XXX. XXX. XXX IPv4 default gateway XXX. XXX. XXX. XXX IPv6 address XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX IPv6 subnet prefix length XXX IPv6 default gateway...
  • Page 268 IPv6 default gateway XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX: XXXX MAC address XX:XX:XX:XX:XX:XX IPsec settings Enable (ESP)/Enable (ESP & AH)/Enable (AH)/Disable Pre-shared key XXXXXXXXXXXXXXXX Printer name XXXXXXXXXXXXXXX Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ AP mode setting list The list of access point mode settings of this machine is displayed on the touch screen.
  • Page 269 Bonjour service name XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX XXXXXXXXXXXXX ("XX" represents alphanumeric characters.) ◦ Print LAN details You can print out the network settings of the machine such as its IP address and SSID. For more information on the machine's network setting is printed out: Printing Out Network Setting Information Important •...
  • Page 270 Timeout setting Specifies the timeout length. ◦ Bonjour settings Setting items for LAN using Bonjour for Mac OS. Enable/disable Bonjour Selecting Enable allows you to use Bonjour to perform the network settings. Service name Specifies the Bonjour service name. You can use up to 48 characters for the name. Note •...
  • Page 271: Device User Settings

    • Device info sending setting Selects whether you will send the printer usage information to Canon server. The information sent to Canon will be utilized to develop better products. Select Agree to send the printer usage information to Canon server.
  • Page 272: Pictbridge Print Settings

    PictBridge print settings You can change the print settings when printing from a PictBridge (Wireless LAN) compliant device. Set the print settings to Default on the PictBridge (Wireless LAN) compliant device when you want to print according to the settings on the machine. PictBridge print settings Screen Disc label print setting Screen To change print settings from the PictBridge (Wireless LAN) compliant device:...
  • Page 273 brighter to print. It also analyzes a scene such as scenery, night scene, person, etc. and corrects each scene with the most suitable color, brightness, or contrasts automatically to print. Note • As a default, photos on a PictBridge (Wireless LAN) compliant device are printed with auto correction applied.
  • Page 274 Note • If your printable disc is the recommended disc, tap Recommended disc for the suitable density printing. If not, tap Other disc.
  • Page 275: Language Selection

    Language selection Changes the language for the messages and menus on the touch screen.
  • Page 276: Home Screen Background Color

    Home screen background color Selects the background color of the HOME screen. You can select black or white.
  • Page 277: Firmware Update

    Firmware update You can update the firmware of the machine, check the firmware version, or perform settings of a notification screen, a DNS server and a proxy server. Note • Only Check current version is available when Disable LAN is selected for Change LAN in LAN settings.
  • Page 278: Cassette Settings

    Cassette settings By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings. For details: Paper Setting for Printing •...
  • Page 279: Reset Setting

    Reset setting You can change the settings back to the default. • Web service setup only Reverts the Web service settings back to the default. • LAN settings only Reverts the LAN settings other than the administrator password specified by IJ Network Tool back to the default.
  • Page 280: About Eco Settings

    About ECO settings This setting allows you to use automatic duplex printing as a default to save paper and to turn the machine on/off automatically to save electricity. Using Duplex Printing Using Power Saving Function Using Duplex Printing Follow the procedure below to use duplex printing. Make sure that the machine is turned on.
  • Page 281 2. Flick the HOME screen, then tap ECO settings. Using the Operation Panel 3. Tap Energy saving settings. 4. Specify the settings as necessary. A. Tap to specify the length of time to turn the machine off automatically when no operation is made or no printing data is sent to the machine.
  • Page 282: About Quiet Setting

    About Quiet setting Enables this function on the machine if you want to reduce the operating noise, such as when printing at night. Follow the procedure below to perform setting. Make sure that the machine is turned on. 2. Flick the HOME screen, then tap Quiet setting.
  • Page 283: Using The Machine With The Access Point Mode

    Using the Machine with the Access Point Mode By using the machine as an access point in an environment that does not have wireless LAN router or access point, or by using the machine as an access point temporarily in an environment that has wireless LAN router or access point, you can connect the machine to an external device such as a computer or a smartphone and print/scan from them.
  • Page 284 Note • Tapping Details displays the security setting. The password required when connecting from the external device is also displayed. • You can specify the access point name (SSID) and the security setting optionally. Setting of the Access Point Mode 7.
  • Page 285 3. Tap LAN settings. 4. Tap Change LAN. 5. Tap Wireless LAN active. If you do not use the machine over wireless LAN, select Wired LAN active or Disable LAN. Setting of the Access Point Mode Specify the settings for the access point mode following the procedure below. Make sure that the machine is turned on.
  • Page 286 13. Enter the password (8 to 10 characters). 14. Tap OK to finish entering the password. 15. Tap OK to finish specifying the password setting. Note • If you change the access point mode setting of the machine, also change the access point setting of the external device such as a computer or a smartphone.
  • Page 287: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer Setting Up the Card Slot as the Memory Card Drive of the Computer...
  • Page 288: Setting Up The Card Slot As The Memory Card Drive Of The Computer

    Setting Up the Card Slot as the Memory Card Drive of the Computer The card slot of the machine can also be used as the memory card drive of the computer. Note • When you use the machine over LAN, the card slot of the machine can be used as the network drive. Using the Card Slot over a Network Important •...
  • Page 289 Not writable from PC The card slot is used only for reading. Be sure to select this mode when printing photos from a memory card. Important • When Writable from USB PC or Writable from LAN PC is selected, the auto power off setting is inactive.
  • Page 290: Information About Network Connection

    Information about Network Connection Useful Information about Network Connection...
  • Page 291: Useful Information About Network Connection

    Useful Information about Network Connection Default Values Set at Factory (Network) Connecting the Machine to the Computer Using a USB Cable When Detecting the Printers Have the Same Name during Setup Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN Printing Out Network Setting Information...
  • Page 292: Default Values Set At Factory (Network)

    Enable Enable/disable WSD Enable Timeout setting 1 minute Enable/disable Bonjour Enable Service name Canon MG7500 series LPR protocol setting Enable PictBridge communication Enable Wireless LAN DRX setting Enable Wired LAN DRX setting Enable ("XX" represents alphanumeric characters.) * The default value in this item varies by machine. You can check the value in this item using the operation panel on the machine.
  • Page 293: Connecting The Machine To The Computer Using A Usb Cable

    Connecting the Machine to the Computer Using a USB Cable Connect the machine and the computer using a USB cable as the illustration below. The USB port is located on the rear of the machine.
  • Page 294: When Detecting The Printers Have The Same Name During Setup

    When Detecting the Printers Have the Same Name during Setup When the printer is detected during setup, you may see multiple printers of the same name on the detection result screen. Select a printer with checking the MAC address or the serial number set to the printer against that on the detection result screen.
  • Page 295: Connecting To Other Computer With Lan/Changing The Connection Method From Usb To Lan

    Connecting to Other Computer with LAN/Changing the Connection Method from USB to LAN To add the computer connecting the machine with LAN or to change the connection method between the machine and the computer from USB to LAN, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 296: Printing Out Network Setting Information

    Printing Out Network Setting Information You can print out the current network settings of the machine using the operation panel of the machine. Important • This print out contains valuable information about your computer. Handle it with care. Make sure that the machine is turned on. Load a sheet of A4 or Letter-sized plain paper.
  • Page 297 Authentication Method of the Authentication none/auto/open/shared/WPA-PSK/WPA2-PSK Signal Strength Signal Strength 0 to 100 [%] TCP/IP Version TCP/IP Version IPv4 & IPv6/IPv4 IPv4 IP Address Selected IP Address (IPv4) XXX.XXX.XXX.XXX IPv4 Default Gateway Default Gateway (IPv4) XXX.XXX.XXX.XXX Subnet Mask Subnet Mask XXX.XXX.XXX.XXX IPv6 IP Address *2 Selected IP Address (IPv6)
  • Page 298 Shared Memory Card Memory card sharing Enable/Disable WSD setting Enable/Disable WSD Timeout Timeout 1/5/10/15/20 [min] LPR Protocol LPR protocol setting Enable/Disable Bonjour Bonjour setting Enable/Disable Bonjour Service Name Bonjour service name Bonjour service name (Up to 52 alphanumeric characters) PictBridge Commun. PictBridge Communication Enable/Disable DNS Server...
  • Page 299: About Network Communication

    About Network Communication Changing and Confirming Network Settings Screens for Network Connection of IJ Network Tool Other Screens of IJ Network Tool Appendix for Network Communication...
  • Page 300: Changing And Confirming Network Settings

    Changing and Confirming Network Settings IJ Network Tool Changing the Settings in the Wireless LAN Sheet Changing the WEP Detailed Settings Changing the WPA/WPA2 Detailed Settings Changing the Settings in the Wired LAN Sheet Changing the Settings in the Admin Password Sheet Monitoring Wireless Network Status Initializing the Network Settings of the Machine Viewing the Modified Settings...
  • Page 301: Ij Network Tool

    • Do not print when IJ Network Tool is running. • If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 302: Changing The Settings In The Wireless Lan Sheet

    Changing the Settings in the Wireless LAN Sheet To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 303 Note • Enter the same SSID that the access point is configured to use. The SSID is case-sensitive. Encryption Method: Select the encryption method used over the wireless LAN. You can change WEP settings with selecting Use WEP and clicking Configuration..Changing the WEP Detailed Settings You can change WPA/WPA2 settings with selecting Use WPA/WPA2 and clicking Configuration..
  • Page 304: Changing The Wep Detailed Settings

    Changing the WEP Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 305 2. Key Length: Select either 64bit or 128bit. 3. Key Format: Select either ASCII or Hex. 4. Key ID: Select the Key ID (index) set to the access point. 5. Authentication: Select the authentication method to authenticate the printer's access to the access point. Normally, select Auto.
  • Page 306: Changing The Wpa/Wpa2 Detailed Settings

    Changing the WPA/WPA2 Detailed Settings Note • This screen is not available depending on the printer you are using. To change the wireless network settings of the printer, connect the printer and the computer with a USB cable temporarily. If you modify the wireless network settings of the computer over wireless connection without USB connection, your computer may not be able to communicate with the machine after modifying the settings.
  • Page 307 8. Enter the passphrase, then click Next>. Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value. If you do not know the access point passphrase, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 308 Important • If the printer cannot communicate with the computer after the encryption type of the printer was switched, make sure that encryption types for the computer and the access point match that set to the printer. Note • Changing the network settings with the USB cable temporarily may switch the default printer. In this case, reset Set as Default Printer.
  • Page 309: Changing The Settings In The Wired Lan Sheet

    Changing the Settings in the Wired LAN Sheet Note • This screen is not available depending on the printer you are using. • Activate the wired LAN setting of the printer to change the settings in the Wired LAN sheet. Start up IJ Network Tool.
  • Page 310: Changing The Settings In The Admin Password Sheet

    Changing the Settings in the Admin Password Sheet Note • You cannot change the settings when using the access point mode. Start up IJ Network Tool. 2. Select the printer in Printers:. 3. Select Configuration... from the Settings menu. 4. Click the Admin Password tab. The Admin Password sheet is displayed.
  • Page 311: Monitoring Wireless Network Status

    Monitoring Wireless Network Status Note • This screen is not available depending on the printer you are using. • When using the machine over the wired LAN, you cannot monitor network status. Start up IJ Network Tool. 2. Select the printer in Printers:. 3.
  • Page 312 6. Check the status. When the measurement is complete, the status is displayed. When is displayed in Connection Performance between the Printer and the Access Point:, the printer can communicate with the access point. Otherwise, refer to displayed comments and the following to improve the status of communication link, and click Remeasurement.
  • Page 313 still appears even if you have tried the above, finish the measurement, then restart the IJ Network Tool to start over the measurement. 7. Click Finish. Note • If any messages appear on Overall Network Performance:, move the machine and access point as instructed to improve the performance.
  • Page 314: Initializing The Network Settings Of The Machine

    Setup CD-ROM or perform setup according to the instructions on our website. Note • You can change the network settings of the printer using IJ Network Tool with USB connection after initializing the LAN settings. To change the network settings using Canon IJ Network Tool, activate wireless LAN in advance.
  • Page 315: Viewing The Modified Settings

    Viewing the Modified Settings The Confirmation screen is displayed when you modified the printer settings on the Configuration screen. When you click Yes on the Confirmation screen, the following screen is displayed for confirming the modified settings.
  • Page 316: Screens For Network Connection Of Ij Network Tool

    Screens for Network Connection of IJ Network Tool Canon IJ Network Tool Screen Configuration Screen Wireless LAN Sheet Search Screen WEP Details Screen WPA/WPA2 Details Screen Authentication Type Confirmation Screen PSK:Passphrase and Dynamic Encryption Setup Screen Setup Information Confirmation Screen...
  • Page 317: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 318 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 319 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 320 Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen.
  • Page 321: Configuration Screen

    Configuration Screen You can change the configuration of the printer selected on the Canon IJ Network Tool screen. Click the tab to select the sheet to change the settings. The following screen is the example to change the setting on the Wireless LAN sheet.
  • Page 322: Wireless Lan Sheet

    Wireless LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wireless LAN connection. To display the Wireless LAN sheet, click the Wireless LAN tab on the Configuration screen. 1.
  • Page 323 3. Search... The Search screen is displayed to select an access point to connect to. Search Screen Note • When IJ Network Tool runs over a LAN, the button is grayed out and cannot be selected. Connect the printer and the computer with a USB cable temporarily to change the settings. 4.
  • Page 324: Search Screen

    Search Screen Note • This screen is not available depending on the printer you are using. The access points detected are listed. 1. Detected Access Points: The signal strength from the access point, encryption type, name of access point, and the radio channel can be confirmed.
  • Page 325 3. Set Click to set the access point's SSID in SSID: on the Wireless LAN sheet. Note • The WEP Details screen or the WPA/WPA2 Details screen appears if the selected access point is encrypted. In this case, configure the details to use the same encryption settings set to the access point.
  • Page 326: Wep Details Screen

    WEP Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WEP settings. Note • When changing the password (WEP key) of the printer, the same change must be made to the password (WEP key) of the access point.
  • Page 327: Wpa/Wpa2 Details Screen

    WPA/WPA2 Details Screen Note • This screen is not available depending on the printer you are using. Specify the printer WPA/WPA2 settings. The value displayed on the screen differs depending on the present settings. 1. Authentication Type: Displays the type of authentication used for client authentication. This machine supports the PSK authentication method.
  • Page 328: Authentication Type Confirmation Screen

    Authentication Type Confirmation Screen Note • This screen is not available depending on the printer you are using. Type of authentication used for client authentication is displayed. 1. Authentication Type Type of authentication used for client authentication is displayed. This machine supports the PSK authentication method. This authentication type PSK uses a passphrase.
  • Page 329: Psk:passphrase And Dynamic Encryption Setup Screen

    PSK:Passphrase and Dynamic Encryption Setup Screen Note • This screen is not available depending on the printer you are using. Enter the passphrase and select the dynamic encryption method. 1. Passphrase: Enter the passphrase set to the access point. The passphrase should be a string of 8 to 63 alphanumeric characters or a 64-digit hexadecimal value.
  • Page 330: Setup Information Confirmation Screen

    Setup Information Confirmation Screen Note • This screen is not available depending on the printer you are using. Displays the settings used for client authentication. Confirm the settings and click Finish.
  • Page 331: Wired Lan Sheet

    Wired LAN Sheet Note • This screen is not available depending on the printer you are using. Allows you to set the printer with wired LAN connection. To display the Wired LAN sheet, click the Wired LAN tab on the Configuration screen. 1.
  • Page 332: Admin Password Sheet

    Admin Password Sheet Set a password for the printer to allow specific people to perform setup and configurations operation. To display the Admin Password sheet, click the Admin Password tab on the Configuration screen. 1. Use admin password Set an administrator password with privileges to set up and change detailed options. To use this feature, select this check box and enter a password.
  • Page 333: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
  • Page 334: Access Control Sheet

    Access Control Sheet Note • This screen is not available depending on the printer you are using. You can register the MAC addresses or the IP addresses of computers or network devices to allow access. To display the Access Control sheet, click the Access Control tab on the Configuration screen. 1.
  • Page 335 1. Enable printer access control(MAC address) Select to enable access control to the printer by MAC address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 336 1. Enable printer access control(IP address) Select to enable access control to the printer by IP address. Note • The two types of access control (i.e., by MAC address and by IP address) can be enabled at the same time. An access control type is enabled as long as the Enable printer access control check box is selected, regardless of the type currently displayed by selecting in Printer Access Control Type:.
  • Page 337 5. Delete Deletes the selected IP address from the list.
  • Page 338: Edit Accessible Mac Address Screen/Add Accessible Mac Address Screen

    Edit Accessible MAC Address Screen/Add Accessible MAC Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible MAC Address Screen. 1. MAC Address: Enter the MAC address of a computer or a network device to allow access.
  • Page 339: Edit Accessible Ip Address Screen/Add Accessible Ip Address Screen

    Edit Accessible IP Address Screen/Add Accessible IP Address Screen Note • This screen is not available depending on the printer you are using. The example screenshots in this section refer to the Add Accessible IP Address Screen. 1. Specification Method: Select either Single Address Specification or Range Specification to add the IP address(es).
  • Page 340: Other Screens Of Ij Network Tool

    Other Screens of IJ Network Tool Canon IJ Network Tool Screen Status Screen Connection Performance Measurement Screen Maintenance Screen Network Setup of the Card Slot Screen Associate Port Screen Network Information Screen...
  • Page 341: Canon Ij Network Tool Screen

    Canon IJ Network Tool Screen This section describes the items and menus displayed on the Canon IJ Network Tool screen. Items on the Canon IJ Network Tool Screen Canon IJ Network Tool Menus Items on the Canon IJ Network Tool Screen The following item is displayed on the Canon IJ Network Tool screen.
  • Page 342 Status Screen Refresh Updates and displays the contents of Printers: on the Canon IJ Network Tool screen to the latest information. Important • To change the printer's network settings using IJ Network Tool, it must be connected via a LAN.
  • Page 343 • If the printer is being used from another computer, a screen is displayed informing you of this condition. Note • This item has the same function as Update in the Canon IJ Network Tool screen. Network Information Displays the Network Information screen to confirm the network settings of the printer and the computer.
  • Page 344 Maintenance... Displays the Maintenance screen to revert the network settings of the printer to factory default and to mount the card slot as the network drive. Maintenance Screen Set up printer's wireless LAN... You can change the access point mode settings. Perform settings following the message on the screen.
  • Page 345: Status Screen

    Status Screen You can check the printer status and connection performance. To display the Status screen, select Status from the View menu. Note • This screen is not available depending on the printer you are using. • When using wired LAN, Signal Strength:, Link Quality: and Advanced Measurement... are not available.
  • Page 346: Connection Performance Measurement Screen

    Connection Performance Measurement Screen Note • This screen is not available depending on the printer you are using. Displays to execute the connection performance measurement. Connection Performance Measurement Screen (Initial Screen) Connection Performance Measurement Screen (Completion Screen) Connection Performance Measurement Screen (Initial Screen) Click Next>...
  • Page 347 1. Connection Performance between the Printer and the Access Point: A mark indicates the result of the connection performance measurement between the printer and the access point. : Good connection performance : Unstable connection performance : Cannot connect : Measurement is canceled, or cannot measure 2.
  • Page 348: Maintenance Screen

    Maintenance Screen Displays to perform Setting Initialization and Network Setup of the Card Slot. To display the Maintenance screen, select Maintenance... from the Settings menu. 1. Setting Initialization Reverts all the network settings of the printer to factory default. Click Initialize to display the Initialize Settings screen and click Yes to initialize the network settings of the printer.
  • Page 349: Network Setup Of The Card Slot Screen

    Network Setup of the Card Slot Screen Note • This screen is not available depending on the printer you are using. Displays settings of the card slot and allows you to map a card slot on the network as a network drive on the computer.
  • Page 350 1. Skip Completes the setup without mapping a network drive to the card slot. 2. Retry Returns to Network Setup of the Card Slot screen and re-executes the network drive mapping. 3. Cancel Cancels the card slot setup. When IJ Network Tool is running over LAN, the Cancel button is displayed grayed out and cannot be clicked.
  • Page 351: Associate Port Screen

    Associate Port Screen Allows you to associate a created port with a printer driver. Select the printer for which you want to change the association, then click OK. Note • You cannot print with the printer unless the printer driver is associated with the port. 1.
  • Page 352: Network Information Screen

    Display the network information that is set for the printers and the computers. To display the Network Information screen, select Network Information from the View menu. 1. OK Returns to the Canon IJ Network Tool screen. 2. Copy All Information All network information displayed is copied to the clipboard.
  • Page 353: Appendix For Network Communication

    Appendix for Network Communication Using the Card Slot over a Network When the Printer Driver Is Not Associated with a Port About Technical Terms Restrictions About Firewall...
  • Page 354: Using The Card Slot Over A Network

    Using the Card Slot over a Network Note • This screen is not available depending on the printer you are using. Mounting the Card Slot as the Network Drive Restrictions on Card Slot Use over a Network Mounting the Card Slot as the Network Drive The card slot must be mounted to use it over a network.
  • Page 355 7. Make sure that the card slot is mounted. When the card slot is mounted, the following icon appears on Computer (or My Computer). Restrictions on Card Slot Use over a Network • The card slot can be shared by multiple computers, if the machine is connected to a network. Multiple computers can read files from a memory card in the card slot at the same time.
  • Page 356: When The Printer Driver Is Not Associated With A Port

    When the Printer Driver Is Not Associated with a Port If No Driver is displayed for the printer's name on the Canon IJ Network Tool screen, the printer driver is not associated with a created port. To associate a port with a printer driver, follow the procedure below.
  • Page 357: About Technical Terms

    About Technical Terms In this section, technical terms used in the manual are explained. • Access Point A wireless transceiver or base station that receives information from wireless clients/the machine and rebroadcasts it. Required in an infrastructure network. • Access point mode The machine is used as an access point to connect external wireless communication devices (e.g.
  • Page 358 • Authentication Method The method that an access point uses to authenticate a printer through a wireless LAN. The methods are agreeable each other. When using WEP as an encryption method, the authentication method is able to fix to Open System or Shared Key.
  • Page 359 • Firewall It is a system that prevents an unlawful computer access in the network. To prevent, you can use the firewall function of a broadband router, the security software installed in the computer, or operation system for computer. • IEEE 802.11b International standard for wireless LAN using the 2.4 GHz frequency range with a throughput of up to 11 Mbps.
  • Page 360 ◦ Hex Specify a 10-digit or 26-digit string that can contain hexadecimal (0 to 9, A to F, and a to f). • Key Length Length of the WEP key. Select either 64 bits or 128 bits. Longer key length allows you to set a more complex WEP key.
  • Page 361 • Signal Strength The strength of the signal received by the printer from the access point is indicated with a value from 0 to 100%. • SSID Unique label for wireless LAN. It is often represented such as a network name or an access point name.
  • Page 362 • WCN (Windows Connect Now) Users running Windows Vista or later can obtain the setting information directly via wireless network (WCN-NET). • WEP/WEP Key An encryption method employed by IEEE 802.11. Shared security key used to encrypt and decrypt data sent over wireless networks. This printer supports key length of 64 bits or 128 bits, key format of ASCII code or Hexadecimal, and key number of 1 to 4.
  • Page 363 • WPS (Wi-Fi Protected Setup) WPS is a standard for easy and secure establishment of a wireless network. There are 2 primary methods used in the Wi-Fi Protected Setup: PIN entry: a mandatory method of setup for all WPS certified devices Push button configuration (PBC): an actual push button on the hardware or through a simulated push button in the software.
  • Page 364: Restrictions

    Restrictions If you use a printer over the wireless LAN, the printer may recognize nearby wireless systems, you should set a network key (WEP or WPA/WPA2) to the access point to encrypt wireless transmission. Wireless communication with a product that does not comply with the Wi-Fi standard cannot be guaranteed. Connecting with too many computers may affect the printer performance, such as printing speed.
  • Page 365: About Firewall

    About Firewall A firewall is a function of the security software installed in the computer or operation system for computer, and is a system that is designed to prevent unauthorized access to a network. Precautions When a Firewall Function is Enabled •...
  • Page 366: Tips For Ensuring Optimal Printing Quality

    Tips for Ensuring Optimal Printing Quality Useful Information about Ink Key Points to Successful Printing Be Sure to Check Paper Settings before Printing Be Sure to Set Cassette Paper Information after Loading Paper Canceling a Print Job Key to Enjoying Consistent Printing Quality Precautions for Safe Transport of the Machine...
  • Page 367: Useful Information About Ink

    Ink may be used for purposes other than printing. When you use the Canon printer for the first time after you install the bundled ink tanks, the printer consumes a small amount of ink in the amount to enable printing by filling the nozzles of the Print Head with ink.
  • Page 368 Checking the Ink Status with the Ink Lamps...
  • Page 369: Key Points To Successful Printing

    Key Points to Successful Printing Check the machine status before printing! • Is the print head OK? If a print head nozzle is clogged, print will be faint and papers will be wasted. Print the nozzle check pattern to check the print head. Maintenance Procedure •...
  • Page 370: Be Sure To Check Paper Settings Before Printing

    Be Sure to Check Paper Settings before Printing Before printing, make paper settings in the operation panel or the computer screen. There are various types of paper, such as paper with a special surface coating for printing photos at optimal quality and paper suitable for documents.
  • Page 371: Be Sure To Set Cassette Paper Information After Loading Paper

    Be Sure to Set Cassette Paper Information after Loading Paper When you insert a cassette into the machine after loading paper, the screen for setting the type and size of paper is displayed. Set the cassette paper information according to the type and size of loaded paper. To prevent incorrect printing, this machine has a function that detects whether the information set for the paper loaded in the cassette matches the paper settings.
  • Page 372: Canceling A Print Job

    Canceling a Print Job Never touch the ON button! If you touch the ON button while printing is in progress, the print data sent from the computer queues in the machine and you may not be able to continue to print. Touch the Stop button to cancel printing.
  • Page 373: Key To Enjoying Consistent Printing Quality

    Key to Enjoying Consistent Printing Quality The key to printing with the optimal printing quality is to prevent the print head from drying or clogging. Always observe the following rules for optimal printing quality. Never unplug the power cord until the power is turned off! If you touch the ON button to turn off the power, the machine caps the print head (nozzles) automatically to prevent from drying.
  • Page 374: Precautions For Safe Transport Of The Machine

    Precautions for Safe Transport of the Machine When relocating the machine, make sure of the following. Important • Pack the machine in a sturdy box so that it is placed with its bottom facing down, using sufficient protective material to ensure safe transport. •...
  • Page 376: Legal Limitations On Use Of Your Product And Use Of Images

    Legal Limitations on Use of Your Product and Use of Images It may be unlawful to make copies of, scan, print, or use reproductions of the following documents. The list provided is non-exhaustive. When in doubt, check with a legal representative in your jurisdiction. •...
  • Page 377: Specifications

    Specifications General Specifications Printing resolution (dpi) 9600* (horizontal) x 2400 (vertical) * Ink droplets can be placed with a pitch of 1/9600 inch at minimum. Interface USB Port: Hi-Speed USB *1 LAN Port: Wired LAN: 100BASE-TX / 10BASE-T Wireless LAN: IEEE802.11n / IEEE802.11g / IEEE802.11b *2 *1 A computer that complies with Hi-Speed USB standard is required.
  • Page 378: Copy Specifications

    * With the Print Head and ink tanks installed. Print Head/Ink Total 6656 nozzles (PgBK 1024 nozzles, Y/DyeBK each 512 nozzles, C/M/GY each 1536 nozzles) Copy Specifications Multiple copy max. 99 pages Intensity adjustment 9 positions, Auto intensity (AE copy) Reduction / Enlargement 25 % - 400 % (1 % unit) Scan Specifications...
  • Page 379: Minimum System Requirements

    Display XGA 1024 x 768 Other Supported OS Some functions may not be available with each OS. Refer to the manual or the Canon web site for details on operation with iOS, Android, and Windows RT. Mobile Printing Capability Apple AirPrint...
  • Page 380 • Windows: Operation can only be guaranteed on a computer with Windows 8.1, Windows 8, Windows 7, Windows Vista or Windows XP pre-installed. • Windows: A CD-ROM Drive or internet connection is required during software installation. • Windows: Internet Explorer 8, 9, 10 or 11 is required to install Easy-WebPrint EX. •...
  • Page 381: About The Administrator Password

    About the Administrator Password An administrator password "canon" is already specified for the printer at the time of purchase. Important • For security reasons, it is recommended to change the password before you use the printer. • You can change the password using one of the tools below. (Some tools may not be available depending on the printer you are using.)
  • Page 382: Printing

    Printing Printing from a Computer Printing Using the Operation Panel of the Machine Printing with Web Service Printing from a Digital Camera Paper setting for Printing...
  • Page 383: Printing From A Computer

    Printing from a Computer Printing with Application Software that You are Using (Printer Driver)
  • Page 384: Printing With Application Software That You Are Using (Printer Driver)

    Printing with Application Software that You are Using (Printer Driver) Printing with Easy Setup Basic Various Printing Methods Changing the Print Quality and Correcting Image Data Overview of the Printer Driver Printer Driver Description Updating the MP Drivers...
  • Page 385: Printing With Easy Setup

    Printing with Easy Setup This section describes the simple procedure for setting the Quick Setup tab so that you can carry out appropriate printing on this printer. Check that the printer is turned on Load paper on the printer 3. Open the printer driver setup window 4.
  • Page 386 Important • The print quality settings that can be selected may differ depending on a printing profile. 6. Check the paper source Check that Paper Source is set to Cassette. Important • The paper size determines whether the cassette 1 or cassette 2 is used. The cassette to be used is displayed below Paper Source.
  • Page 387 Click OK. When you execute print, the document is printed with settings that match your purpose. Important • When you select the Always Print with Current Settings check box, all settings specified on the Quick Setup, Main, and Page Setup tabs are saved, and you can print with the same settings from the next time as well.
  • Page 388: Paper Settings On The Printer Driver And The Printer (Media Type)

    Glossy Photo Paper Glossy Matte Photo Paper <MP-101> Matte Photo Paper Matte Canon genuine papers (Business Letter Printing) Cassette paper information registered on the Media name <Model No.> Media Type in the printer driver printer High Resolution Paper <HR-101N> High Resolution Paper...
  • Page 389: Paper Settings On The Printer Driver And The Printer (Paper Size)

    Paper Settings on the Printer Driver and the Printer (Paper Size) When you use this printer, selecting a paper size that matches the print purpose will help you achieve the best print results. You can use the following paper sizes on this printer. Printer Paper Size in the printer driver Cassette paper information registered on the printer Letter 8.5"x11"...
  • Page 390: Various Printing Methods

    Various Printing Methods Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Setting the Stapling Margin Execute Borderless Printing Fit-to-Page Printing Scaled Printing Page Layout Printing Tiling/Poster Printing Booklet Printing Duplex Printing Stamp/Background Printing Registering a Stamp Registering Image Data to be Used as a Background Setting Up Envelope Printing Printing on Postcards...
  • Page 391: Setting A Page Size And Orientation

    Setting a Page Size and Orientation The paper size and orientation are essentially determined by the application software. When the page size and orientation set for Page Size and Orientation on the Page Setup tab are same as those set with the application software, you do not need to select them on the Page Setup tab.
  • Page 392: Setting The Number Of Copies And Printing Order

    Setting the Number of Copies and Printing Order The procedure for specifying the number of copies and printing order is as follows: You can also set the number of copies on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 393 • Print from Last Page: /Collate: 4. Complete the setup Click OK. When you execute print, the specified number of copies will be printed with the specified printing order. Important • When the application software that you used to create the document has the same function, specify the settings on the printer driver.
  • Page 394: Setting The Stapling Margin

    Setting the Stapling Margin The procedure for setting the staple side and the margin width is as follows: 1. Open the printer driver setup window 2. Specify the side to be stapled Check the position of the stapling margin from Stapling Side on the Page Setup tab. The printer analyzes the Orientation and Page Layout settings, and automatically selects the best staple position.
  • Page 395 Note • The printer automatically reduces the print area depending on the staple position margin. 4. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified staple side and margin width. Important •...
  • Page 396: Execute Borderless Printing

    Execute Borderless Printing The borderless printing function allows you to print data without any margin by enlarging the data so that it extends slightly off the paper. In standard printing, margins are created around the document area. However, in borderless printing function, these margins are not created. When you want to print data such as a photo without providing any margin around it, set borderless printing.
  • Page 397 Check the Page Size list. When you want to change it, select another page size from the list. The list displays only sizes that can be used for borderless printing. 4. Adjust the amount of extension from the paper If necessary, adjust the amount of extension using the Amount of Extension slider. Moving the slider to the right increases the amount extending off the paper, and moving the slider to the left decreases the amount.
  • Page 398 Important • When the amount of extension is decreased, an unexpected margin may be produced on the print, depending on the size of the paper. Note • When the Amount of Extension slider is set to the leftmost position, image data will be printed in the full size.
  • Page 399: Fit-To-Page Printing

    Fit-to-Page Printing The procedure for printing a document that is automatically enlarged or reduced to fit the page size to be used is as follows: 1. Open the printer driver setup window 2. Set fit-to-page printing Select Fit-to-Page from the Page Layout list on the Page Setup tab. 3.
  • Page 400 5. Complete the setup Click OK. When you execute print, the document will be enlarged or reduced to fit to the page size.
  • Page 401: Scaled Printing

    Scaled Printing The procedure for printing a document with pages enlarged or reduced is as follows: 1. Open the printer driver setup window 2. Set scaled printing Select Scaled from the Page Layout list on the Page Setup tab. 3. Select the paper size of the document Using Page Size, select the page size that is set with your application software.
  • Page 402 • Specify a scaling factor Directly type in a value into the Scaling box. The current settings are displayed in the settings preview on the left side of the printer driver. 5. Complete the setup Click OK. When you execute print, the document will be printed with the specified scale. Important •...
  • Page 403 Note • Selecting Scaled changes the printable area of the document.
  • Page 404: Page Layout Printing

    Page Layout Printing The page layout printing function allows you to print more than one page image on a single sheet of paper. The procedure for performing page layout printing is as follows: 1. Open the printer driver setup window 2.
  • Page 405 Pages To change the number of pages to be printed on a single sheet of paper, select the number of pages from the list. Page Order To change the page arrangement order, select a placement method from the list. Page Border To print a page border around each document page, check this check box.
  • Page 406: Tiling/Poster Printing

    Tiling/Poster Printing The tiling/poster printing function allows you to enlarge image data, divide it into several pages, and print these pages on separate sheets of paper. You can also paste the pages together to create a large print like a poster. The procedure for performing tiling/poster printing is as follows: Setting Tiling/Poster Printing 1.
  • Page 407 If necessary, click Specify..., specify the following settings in the Tiling/Poster Printing dialog box, and then click OK. Image Divisions Select the number of divisions (vertical x horizontal). As the number of divisions increases, the number of sheets used for printing increases. If you are pasting pages together to create a poster, increasing the number of divisions allows you to create a larger poster.
  • Page 408 Note • Click the deleted pages to display them again. • Right-click the settings preview to select Print all pages or Delete all pages. 2. Complete the setup After completing the page selection, click OK. When you execute print, only specified pages will be printed. Important •...
  • Page 409: Booklet Printing

    Booklet Printing The booklet printing function allows you to print data for a booklet. Data is printed on both sides of the paper. This type of printing ensures that pages can be collated properly, in page number order, when the printed sheets are folded and stapled at the center.
  • Page 410 Margin for stapling Select which side should the stapling margin be on when the booklet is completed. Insert blank page To leave one side of a sheet blank, check the check box, and select the page to be left blank. Margin Enter the margin width.
  • Page 411: Duplex Printing

    Duplex Printing The procedure for printing data on both sides of a sheet of paper is as follows: You can also set duplex printing in Additional Features on the Quick Setup tab. Performing Automatic Duplex Printing You can perform the duplex printing without having to turn over the paper. 1.
  • Page 412 Use normal-size printing Print without reducing the page. Use reduced printing Reduce the page slightly during printing. 5. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 6.
  • Page 413 3. Select the layout Select Normal-size, Fit-to-Page, Scaled, or Page Layout from the Page Layout list. 4. Specify the side to be stapled The best Stapling Side is selected automatically from the Orientation and Page Layout settings. To change the setting, select another stapling side from the list. 5.
  • Page 414 • When you use the automatic duplex printing function to print a postcard, print the address side first and then print the message side. Related Topic Changing the Printer Operation Mode...
  • Page 415: Stamp/Background Printing

    Stamp/Background Printing Stamp or Background may be unavailable when certain printer drivers or operating environments are used. The Stamp function allows you to print a stamp text or a bitmap over or behind document data. It also allows you to print date, time and user name. The Background function allows you to print a light illustration behind the document data.
  • Page 416 3. Select a stamp Check the Stamp check box, and select the stamp to be used from the list. The current settings are displayed in the settings preview on the left side of the Page Setup tab. 4. Set the stamp details If necessary, specify the following settings, and then click OK.
  • Page 417 Select Background... button use another background or change the layout or density of a background, click this. Background first page only To print the background only on the first page, check this check box. 5. Complete the setup Click OK on the Page Setup tab. When you execute print, the data is printed with the specified background.
  • Page 418: Registering A Stamp

    Registering a Stamp This feature may be unavailable when certain printer drivers or operating environments are used. You can create and register a new stamp. You can also change and re-register some of the settings of an existing stamp. Unnecessary stamps can be deleted at any time. The procedure for registering a new stamp is as follows: Registering a New Stamp 1.
  • Page 419 4. Configure the stamp while viewing the preview window • Stamp tab Select Text, Bitmap, or Date/Time/User Name that matches your purpose for Stamp Type. ◦ For Text registration, the characters must already be entered in Stamp Text. If necessary, change the TrueType Font, Style, Size, and Outline settings.
  • Page 420 6. Complete the setup Click OK. The Stamp/Background (Stamp) dialog box opens again. The registered title appears in the Stamp list. Changing and Registering Some of Stamp Settings 1. Select the stamp for which the settings are to be changed Select the Stamp check box in the Stamp/Background (Stamp) dialog box.
  • Page 421: Registering Image Data To Be Used As A Background

    Registering Image Data to be Used as a Background This feature may be unavailable when certain printer drivers or operating environments are used. You can select a bitmap file (.bmp) and register it as a new background. You can also change and register some of the settings of an existing background.
  • Page 422 4. Select the image data to be registered to the background Click Select File..Select the target bitmap file (.bmp), and then click Open. 5. Specify the following settings while viewing the preview window Layout Method Select how the background image data is to be placed. When Custom is selected, you can set coordinates for X-Position and Y-Position.
  • Page 423 The Background Settings dialog box opens. 3. Specify each item on the Background tab while viewing the preview window 4. Save the background Click Save overwrite on the Save settings tab. When you want to save the background with a different title, enter a new title in the Title box and click Save.
  • Page 424: Setting Up Envelope Printing

    Setting Up Envelope Printing The procedure for performing envelope printing is as follows: Load envelope on the printer 2. Open the printer driver setup window 3. Select the media type Select Envelope from Commonly Used Settings on the Quick Setup tab. 4.
  • Page 425 To hide the guide messages, check the Do not show this message again check box. To show the guide again, click the View Printer Status button on the Maintenance tab, and start the Canon IJ Status Monitor. Then click Envelope Printing from Display Guide Message of the Option menu to enable the setting.
  • Page 426: Printing On Postcards

    Printing on Postcards This section describes the procedure for postcard printing. Load postcard on the printer 2. Open the printer driver setup window 3. Select commonly used settings Display the Quick Setup tab, and for Commonly Used Settings, select Standard. 4.
  • Page 427 To display guide messages again, open the Maintenance tab and click View Printer Status to start the Canon IJ Status Monitor. On the Option menu, choose Display Guide Message and click Hagaki Printing to enable the setting.
  • Page 428: Displaying The Print Results Before Printing

    Displaying the Print Results before Printing If you are using the XPS printer driver, replace "Canon IJ Preview" with "Canon IJ XPS Preview" when reading this information. You can display and check the print result before printing. The procedure for displaying the print result before printing is as follows: You can also set the print results display on the Quick Setup tab.
  • Page 429: Setting Paper Dimensions (Custom Size)

    Setting Paper Dimensions (Custom Size) You can specify the height and width of paper when its size cannot be selected from the Page Size. Such a paper size is called "custom size." The procedure for specifying a custom size is as follows: You can also set a custom size in Printer Paper Size on the Quick Setup tab.
  • Page 430 Important • If the application software that created the document has a function for specifying height and width values, use the application software to set the values. If the application software does not have such a function or if the document does not print correctly, perform the above procedure from the printer driver to set the values.
  • Page 431: Editing The Print Document Or Reprinting From The Print History

    Editing the Print Document or Reprinting from the Print History This function is unavailable when the standard IJ printer driver is used. In the Canon IJ XPS preview window, you can edit the print document or retrieve the document print history to print the document.
  • Page 432 Check the Preview before printing check box on the Main tab. 3. Complete the setup Click OK. The Canon IJ XPS Preview will start and the print result will be displayed before printing. 4. Editing print documents and print pages • Combining print documents You can combine multiple print documents to form a single document.
  • Page 433 Check the preview before printing. • Depending on the print settings of the print document, some functions may not be available in the Canon IJ XPS preview. Note • You can rename Document Name to any name.
  • Page 434: Changing The Print Quality And Correcting Image Data

    Changing the Print Quality and Correcting Image Data Setting the Print Quality Level (Custom) Printing a Color Document in Monochrome Adjusting Tone Specifying Color Correction Optimal Photo Printing of Image Data Adjusting Colors with the Printer Driver Printing with ICC Profiles Interpreting the ICC Profile Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver)
  • Page 435: Setting The Print Quality Level (Custom)

    Setting the Print Quality Level (Custom) The print quality level can be set in the Custom. The procedure for setting the print quality level is as follows: 1. Open the printer driver setup window 2. Select the print quality On the Main tab, select Custom for Print Quality, and click Set..The Custom dialog box opens.
  • Page 436 Related Topics Specifying Color Correction Adjusting Color Balance Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 437: Printing A Color Document In Monochrome

    Printing a Color Document in Monochrome The procedure for printing a color document in monochrome is as follows: You can also set a grayscale printing in Additional Features on the Quick Setup tab. 1. Open the printer driver setup window 2.
  • Page 438 Note • During Grayscale Printing, inks other than black ink may be used as well. Related Topic Adjusting Tone...
  • Page 439: Adjusting Tone

    Adjusting Tone When printing black and white photos, you can produce the cooling effects of cool colors and the warming effects of warm colors. Cool is selected Standard is selected Warm is selected The procedure for adjusting tone is as follows: 1.
  • Page 440 Moving the Tone slider to the right brings out the warm colors (warm tones), and moving it to the left brings out the cool colors (cool tones). You can also directly enter a value linked to the slider. Enter a value in the range from -50 to 50. After adjusting the tones, click OK.
  • Page 441: Specifying Color Correction

    You can specify the color correction method suited to the type of document to be printed. Normally, the printer driver adjusts the colors by using Canon Digital Photo Color so that data is printed with color tints that most people prefer. This method is suitable for printing sRGB data.
  • Page 442 Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing. Specify the input profile or rendering intent to be used.
  • Page 443: Optimal Photo Printing Of Image Data

    Describes the procedure for printing sRGB data by using the color correction function of the printer driver. • To print using Canon Digital Photo Color The printer prints data with color tints that most people prefer, reproducing colors of the original image data and producing three-dimensional effects and high, sharp contrasts.
  • Page 444: Adjusting Colors With The Printer Driver

    You can specify the color correction function of the printer driver to print sRGB data with color tints that most people prefer through the use of Canon Digital Photo Color. When printing from an application software that can identify ICC profiles and allows you to specify them, use a printing ICC profile in the application software, and select settings for color management.
  • Page 445 Adjusting Brightness Adjusting Intensity Adjusting Contrast...
  • Page 446: Printing With Icc Profiles

    ICC profile and a printing ICC profile in the image data. Even if you print using a printing ICC profile that you created yourself or one for special Canon paper, be sure to select color management items from your application software.
  • Page 447 5. Complete the setup Click OK on the Main tab. When you execute print, the printer uses the color space of the image data. Specify an ICC Profile with the Printer Driver, and then Print Print from an application software that cannot identify input ICC profiles or does allow you to specify one by using the color space of the input ICC profile (sRGB) found in the data.
  • Page 448 Important • When the application software specifies an input profile, the input profile setting of the printer driver becomes invalid. • When no input ICC profiles are installed on your computer, Adobe RGB (1998) will not be displayed. 5. Select the rendering intent Select the coloring adjustment method in Rendering Intent.
  • Page 449: Interpreting The Icc Profile

    Interpreting the ICC Profile When you need to specify the printer profile, select the ICC profile for the paper to print on. The ICC profiles installed for this printer appear as follows. • (1) is the model name of the printer. •...
  • Page 450: Adjusting Color Balance

    Adjusting Color Balance You can adjust the color tints when printing. Since this function adjusts color balance of the output by changing the ink ratios of each color, it changes the total color balance of the document. Use the application software when you want to change the color balance significantly.
  • Page 451 There are individual sliders for Cyan, Magenta, and Yellow. Each color becomes stronger when the corresponding slider is moved to the right, and becomes weaker when the corresponding slider is moved to the left. For example, when cyan becomes weaker, the color red becomes stronger. You can also directly enter a value linked to the slider.
  • Page 452: Adjusting Color Balance Using Sample Patterns (Printer Driver)

    Adjusting Color Balance Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the color balance. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values.
  • Page 453 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Cyan/Magenta/Yellow. Important • When the Grayscale Printing check box on the Main tab is checked, Cyan/Magenta/Yellow appear grayed out and are unavailable. Printer Paper Size Select the paper size to be used for pattern printing.
  • Page 454 Note • Large is about double the size of Medium, and Small is about half the size of Medium. 5. Checking the print results of pattern print On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing.
  • Page 455 Note • You can also set color balance on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the color balance that was adjusted by the pattern print function.
  • Page 456: Adjusting Brightness

    Adjusting Brightness You can change the brightness of the overall image data during printing. This function does not change pure white or pure black but it changes the brightness of the intermediate colors. The following sample shows the print result when the brightness setting is changed. Light is selected Normal is selected Dark is selected...
  • Page 457 4. Complete the setup Click OK on the Main tab. When you execute print, the data is printed at the specified brightness. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Intensity Adjusting Contrast...
  • Page 458: Adjusting Intensity

    Adjusting Intensity You can dilute (brighten) or intensify (darken) the colors of the overall image data during printing. The following sample shows the case when the intensity is increased so that all colors become more intense when the image data is printed. No adjustment Higher intensity The procedure for adjusting intensity is as follows:...
  • Page 459 4. Complete the setup Click OK on the Main tab. When you execute print, the image data is printed with the adjusted intensity. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Contrast Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)
  • Page 460: Adjusting Contrast

    Adjusting Contrast You can adjust the image contrast during printing. To make the differences between the light and dark portions of images greater and more distinct, increase the contrast. On the other hand, to make the differences between the light and dark portions of images smaller and less distinct, reduce the contrast.
  • Page 461 After adjusting each color, click OK. 4. Complete the setup Click OK on the Main tab. When you execute print, the image is printed with the adjusted contrast. Related Topics Setting the Print Quality Level (Custom) Specifying Color Correction Adjusting Color Balance Adjusting Color Balance Using Sample Patterns (Printer Driver) Adjusting Brightness Adjusting Intensity...
  • Page 462: Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver)

    Adjusting Intensity/Contrast Using Sample Patterns (Printer Driver) You can look at the print results of pattern print and adjust the intensity/contrast. When you change the color balance or intensity/contrast of a document, the pattern print function prints the adjustment results in a list, together with the adjustment values. Described below is the procedure for adjusting the intensity/contrast while looking at the pattern.
  • Page 463 4. Setting pattern print When the Pattern Print dialog box opens, set the following items, and then click OK. Parameters to Adjust Select Intensity/Contrast. Printer Paper Size Select the paper size to be used for pattern printing. Note • Depending on the paper size selected on the Page Setup tab, there may be sizes that cannot be selected.
  • Page 464 On the Color Adjustment tab, select OK to close the Manual Color Adjustment dialog box. On the Main tab, select OK, and then execute printing. The printer then prints a pattern in which the intensity/contrast that you set is the center value. 6.
  • Page 465 Note • You can also set intensity/contrast on the Quick Setup tab by choosing Photo Printing under Commonly Used Settings, and then choosing Color/Intensity Manual Adjustment under Additional Features. 7. Complete the setup Click OK on the Main tab. Then when you execute printing, the document is printed with the intensity/contrast that was adjusted by the pattern print function.
  • Page 466: Overview Of The Printer Driver

    Overview of the Printer Driver Canon IJ Printer Driver How to Open the Printer Driver Setup Window Canon IJ Status Monitor Checking the Ink Status from Your Computer Canon IJ Preview Deleting the Undesired Print Job Instructions for Use (Printer Driver)
  • Page 467: Canon Ij Printer Driver

    Canon IJ Printer Driver The Canon IJ printer driver (called printer driver below) is a software that is installed on your computer for printing data with this printer. The printer driver converts the print data created by your application software into data that your printer can understand, and sends the converted data to the printer.
  • Page 468: How To Open The Printer Driver Setup Window

    How to Open the Printer Driver Setup Window You can display the printer driver setup window from the application software in use or from the printer icon. Open the Printer Driver Setup Window through the Application Software Follow the procedure below to configure printing profile when printing. 1.
  • Page 469: Canon Ij Status Monitor

    Canon IJ Status Monitor The Canon IJ Status Monitor is an application software that shows the status of the printer and the progress of printing. You will know the status of the printer with graphics, icons, and messages. Launching the Canon IJ Status Monitor The Canon IJ Status Monitor launches automatically when print data is sent to the printer.
  • Page 470: Checking The Ink Status From Your Computer

    Ink Details dialog box. In such cases, take the appropriate action as described on the screen. Note • You can also display the Ink Details dialog box by selecting the ink icon on the Canon IJ Status Monitor.
  • Page 471: Canon Ij Preview

    Canon IJ Preview The Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 472: Deleting The Undesired Print Job

    Deleting the Undesired Print Job If you are using the XPS printer driver, replace "Canon IJ Status Monitor" with "Canon IJ XPS Status Monitor" when reading this information. If the printer does not start printing, canceled or failed print job data may be remaining.
  • Page 473: Instructions For Use (Printer Driver)

    • Disable ICM required from the application software cannot be used when the XPS printer driver is used. • Do not start up the Canon IJ Network Tool while printing. • Do not print when the Canon IJ Network Tool is running.
  • Page 474 1. Open Word's Print dialog box. 2. Open the printer driver setup window, and on the Page Setup tab, set Page Size to the same paper size that you specified in Word. 3. Set the Page Layout that you want, and then click OK to close the window. 4.
  • Page 475: Printer Driver Description

    Printer Driver Description Quick Setup tab Description Main tab Description Page Setup tab Description Maintenance tab Description Canon IJ Preview Description Canon IJ XPS Preview Description Canon IJ Status Monitor Description...
  • Page 476: Quick Setup Tab Description

    Quick Setup tab Description The Quick Setup tab is for registering commonly used print settings. When you select a registered setting, the printer automatically switches to the preset items. Commonly Used Settings The names and icons of frequently used printing profiles are registered. When you select a printing profile according to the purpose of the document, settings that match the purpose are applied.
  • Page 477 Check this check box to display a preview before printing. Uncheck this check box if you do not want to display a preview. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Additional Features Displays the frequently used, convenient functions for the printing profile that you selected for Commonly Used Settings on the Quick Setup tab.
  • Page 478 4-on-1 Printing Prints four pages of the document, side by side, on one sheet of paper. To change the page sequence, click the Page Setup tab, select Page Layout for Page Layout, and click Specify..Then in the Page Layout Printing dialog box that appears, specify the Page Order.
  • Page 479 Landscape Prints the document by rotating it 90 degrees relative to the paper feed direction. You can change the rotation direction by going to the Maintenance tab, opening the Custom Settings dialog box, and then using Rotate 90 degrees left when orientation is [Landscape] check box.
  • Page 480 Save Commonly Used Settings dialog box This dialog box allows you to save the information that you set on the Quick Setup, Main, and Page Setup tabs and add the information to the Commonly Used Settings list on the Quick Setup tab. Name Enter the name for the printing profile you wish to save.
  • Page 481 Paper Size Specifies the Width and the Height of the custom paper. Measurement is shown according to the units specified in Units. Related Topics Printing with Easy Setup Setting a Page Size and Orientation Setting the Number of Copies and Printing Order Execute Borderless Printing Duplex Printing Setting Up Envelope Printing...
  • Page 482: Main Tab Description

    Main tab Description The Main tab allows you to create a basic print setup in accordance with the media type. Unless special printing is required, normal printing can be performed just by setting the items on this tab. Settings Preview The paper illustration shows how the original will be laid out on a sheet of paper.
  • Page 483 Shows what the print result will look like before you actually print the data. Check this check box to display a preview before printing. Important • To use the Canon IJ XPS Preview, you must have Microsoft .NET Framework 4 Client Profile installed on your computer. Defaults Restores all the settings you have changed to their default values.
  • Page 484 Note • The High, Standard, or Draft print quality modes are linked with the slider bar. Therefore when the slider bar is moved, the corresponding quality and value are displayed on the left. This is the same as when the corresponding radio button is selected for Print Quality on the Main tab. Color Adjustment Tab This tab allows you to adjust the color balance by changing the settings of the Cyan, Magenta, Yellow, Tone, Brightness, Intensity, and Contrast options.
  • Page 485 Brightness Selects the brightness of your print. You cannot change the levels of pure white and black. However, the brightness of the colors between white and black can be changed. Intensity Adjusts the overall intensity of your print. Moving the slider to the right increases the intensity, and moving the slider to the left decreases the intensity.
  • Page 486 • When Grayscale Printing is checked on the Main tab, Color Correction appears grayed out and is unavailable. Driver Matching With Canon Digital Photo Color, you can print sRGB data with color tints that most people prefer. ICM (ICC Profile Matching) Adjusts the colors by using an ICC profile when printing.
  • Page 487 Input Profile Specifies the input profile to be used when you select ICM (ICC Profile Matching) for Color Correction. Standard The standard printer profile (sRGB), which supports the color space of ICM, is used. This is the default setting. Adobe RGB (1998) The Adobe RGB profile, which supports a wider color space than sRGB, is used.
  • Page 488 Printing with ICC Profiles Printing a Color Document in Monochrome Displaying the Print Results before Printing...
  • Page 489: Page Setup Tab Description

    Page Setup tab Description The Page Setup tab allows you to determine how a document is to be arranged on the paper. Also, this tab allows you to set the number of copies and the order of printing. If the application which created the document has a similar function, set them with the application.
  • Page 490 Rotate 180 degrees Prints the document by rotating it 180 degrees against the paper feed direction. The width of print area and the amount of extension that are configured in other application software will be reversed vertically and horizontally. Printer Paper Size Selects the size of paper actually loaded into the printer.
  • Page 491 Tiling/Poster This function enables you to enlarge the image data and divide the enlarged data into several pages to be printed. You can also glue together these sheets of paper to create large printed matter, such as a poster. Specify... Opens the Tiling/Poster Printing dialog box.
  • Page 492 Collate Check this check box to group together the pages of each copy when you want to print multiple copies. Uncheck this check box when you want to print with all pages of the same page number grouped together. Important •...
  • Page 493 Page Border Prints a page border line around each document page. Check this check box to print the page border line. Tiling/Poster Printing dialog box This dialog box allows you to select the size of the image to be printed. You can also make settings for cut lines and paste markers which are convenient for pasting together the pages into a poster.
  • Page 494: Print Options Dialog Box

    Margin for stapling Specifies which side of the booklet is to be stapled. Insert blank page Selects whether to print the document on one side or both sides of the booklet. Check this check box to print the document on one side of the booklet and select the side to be left blank from the list.
  • Page 495 • This function does not work when ICM is selected for Color Correction on the Matching tab of the Manual Color Adjustment dialog box. Note • Disable ICM required from the application software tab cannot be used with the XPS printer driver.
  • Page 496 Note • Scale images using nearest-neighbor interpolation can be used only with the XPS printer driver. Prevention of Print Data Loss You can reduce the size of the print data that was created with the application software and then print the data.
  • Page 497 Print semitransparent stamp Sets how the stamp is to be printed over the document. Check the Stamp check box to enable this. Check this check box to print a semi-transparent stamp over the printed document page. Uncheck this check box to print the stamp over the document data. The printed data may be hidden behind the stamp.
  • Page 498 TrueType Font Selects the font for the stamp text string. Style Selects the font style for the stamp text string. Size Selects the font size for the stamp text string. Outline Selects a frame that encloses the stamp text string. If a large font size is selected for Size, characters may extend outside of the stamp border.
  • Page 499 Note • Orientation is enabled only when Text or Date/Time/User Name is selected for Stamp Type on the Stamp tab. Note • Click Defaults to set the stamp position to Center and the orientation to 0. Save settings Tab The Save settings tab allows you to register a new stamp or delete an unnecessary stamp. Title Enter the title to save the stamp you created.
  • Page 500 Note • Depending on the type of printer driver you are using and the environment, this function may not be available. • Click Defaults to set File to blank, Layout Method to Fill page, and the Intensity slider to the middle.
  • Page 501: Maintenance Tab Description

    Maintenance tab Description The Maintenance tab allows you to perform printer maintenance or change the settings of the printer. Cleaning Performs print head cleaning. Print head cleaning removes any blockage in the print head nozzles. Perform cleaning when printing becomes faint, or a specific color fails to print, even though all ink levels are sufficiently high.
  • Page 502 Align the print head immediately after installing the print head. When you click Print Head Alignment, the Start Print Head Alignment dialog box is displayed. Nozzle Check Prints a nozzle check pattern. Perform this function if printing becomes faint or a specific color fails to print. Print a nozzle check pattern, and check whether the print head is working properly.
  • Page 503: Initial Check Items

    Perform this function when you want to check the printer status and how a print job is proceeding. Note • If you are using the XPS printer driver, the "Canon IJ Status Monitor" becomes the "Canon IJ XPS Status Monitor".
  • Page 504 Start Print Head Alignment dialog box This dialog box allows you to adjust the attachment position for the print head, or to print the current setting value for the print head position. Align Print Head Aligns the print head. Print head alignment corrects the installation positions of the print head and improves deviated colors and lines.
  • Page 505 Make sure the printer is on and then click OK to change the printer settings. Specify Enable to turn the printer on automatically when print data is sent to it. Auto Power Off Selects the auto power-off setting. If a printer driver operation or a printer operation is not performed within the specified time, the printer turns off.
  • Page 506 Prevent paper abrasion The printer can increase the gap between the print head and the paper during high-density printing to prevent paper abrasion. Check this check box to enable this function. Align heads manually Usually, the Print Head Alignment function on the Maintenance tab is set to automatic head alignment, but you can change it to manual head alignment.
  • Page 507: Canon Ij Preview Description

    Canon IJ Preview Description Canon IJ Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information that is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 508 This screen also allows you to change the media type and paper source settings. Help Menu When you select this menu item, the Help window for Canon IJ Preview is displayed, and you can check the version and copyright information.
  • Page 509 Start Printing button Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes. Cancel Printing button Ends the Canon IJ Preview, and cancels the printing of the document that is displayed on the preview screen.
  • Page 510: Canon Ij Xps Preview Description

    Canon IJ XPS Preview Description Canon IJ XPS Preview is an application software that displays what the print result will look like before a document is actually printed. The preview reflects the information which is set within the printer driver and allows you to check the document layout, print order, and number of pages.
  • Page 511 Adds the document saved in the print history to the document list. Exit Ends the Canon IJ XPS Preview. The documents remaining in the document list will be deleted from the list. This command has the same function as the Exit in the print settings area.
  • Page 512 Delete Document Deletes the selected document from the document list. If the document list contains only one document, the document is grayed out and cannot be selected. This command has the same function as the (Delete Document) on the toolbar. Grayscale Printing Allows you to change the monochrome print settings.
  • Page 513 Move to Last Moves the currently selected page to the end of the document. If the currently selected page is the last page, this command is grayed out and cannot be selected. View Menu Selects the documents and pages to be displayed. Documents Use the following command to select the document to display.
  • Page 514 Select Page Information, Layout, or Manual Color Adjustment. Help Menu When you select this menu item, the Help window for Canon IJ XPS Preview is displayed, and you can check the version and copyright information. (Print) Prints the documents selected in the document list.
  • Page 515 If the document list contains only one document, the document is grayed out and cannot be selected. (Reset Documents) Returns the document selected in the document list to their status before they were added to the Canon IJ XPS Preview.
  • Page 516 Pages Displays the number of pages in the print document. Important • The number displayed in Pages and the output page count are different. • To check the output page count, check the status bar at the bottom of the preview window. Status Displays the status of the print documents.
  • Page 517 Important • When Grayscale Printing is checked, Cyan, Magenta, and Yellow appear grayed out and are unavailable. Tone Sets the color adjustment for monochrome printing. Moving the slider to the right produces warm colors (Warm), and moving the slider to the left produces cool colors (Cool).
  • Page 518 The documents remaining in the document list will be deleted from the list. Print Prints the documents selected in the document list. The printed documents are deleted from the list, and when all documents are printed, the Canon IJ XPS Preview closes.
  • Page 519: Canon Ij Status Monitor Description

    Icons and messages are displayed when ink is running low (ink level warning). Canon IJ Status Monitor Overview Canon IJ Status Monitor allows you to check the status of the printer and ink with graphics and messages. You can check the information on the printing document and the printing progress during printing.
  • Page 520 Once the print data has been sent, the button is grayed out and becomes unavailable. Option Menu If you select Enable Status Monitor, when a printer related message is generated the Canon IJ Status Monitor starts. When Enable Status Monitor is selected, following commands are available.
  • Page 521 Closes the Ink Details dialog box to return to Canon IJ Status Monitor. Help Menu When you select this menu item, the Help window for Canon IJ Status Monitor is displayed, and you can check the version and copyright information.
  • Page 522: Updating The Mp Drivers

    Updating the MP Drivers Obtaining the Latest MP Drivers Deleting the Unnecessary MP Drivers Before Installing the MP Drivers Installing the MP Drivers...
  • Page 523: Obtaining The Latest Mp Drivers

    Obtaining the Latest MP Drivers The MP Drivers include a printer driver and ScanGear (scanner driver). By updating the MP Drivers to the latest version of the MP Drivers, unresolved problems may be solved. You can access our website and download the latest MP Drivers for your model. Important •...
  • Page 524: Deleting The Unnecessary Mp Drivers

    Deleting the Unnecessary MP Drivers The MP Drivers which you no longer use can be deleted. When deleting the MP Drivers, first exit all programs that are running. The procedure to delete the unnecessary MP Drivers is as follows: 1. Start the uninstaller •...
  • Page 525: Before Installing The Mp Drivers

    Before Installing the MP Drivers This section describes the items that you should check before installing the MP Drivers. You should also refer to this section if the MP Drivers cannot be installed. Checking the Printer Status • Turn off the printer. Checking the Personal Computer Settings •...
  • Page 526: Installing The Mp Drivers

    Installing the MP Drivers You can access our web site through the Internet and download the latest MP Drivers and XPS printer driver for your model. The procedure for installing the downloaded MP Drivers is as follows: 1. Turn off the printer 2.
  • Page 527: Printing Using The Operation Panel Of The Machine

    Printing Using the Operation Panel of the Machine Printing Photo Data Using the Slide Show Function Printing Template Forms Such As Lined Paper or Graph Paper Printing Documents (PDF File) Saved on a Memory Card About Disc Label Printing...
  • Page 528: Printing Photo Data

    Printing Photo Data Printing Photographs Saved on a Memory Card About Advanced photo Menu Printing Photo with Trimming Setting Items for Photo Printing Using the Operation Panel of the Machine Using Useful Display Functions...
  • Page 529: Printing Photographs Saved On A Memory Card

    Printing Photographs Saved on a Memory Card You can print the photograph saved on the memory card easily. This section describes the procedure to print the photograph in Photo print. Make sure that the machine is turned on. Load photo paper. 3.
  • Page 530 A. Total number of copies Total number of copies is displayed. When tapping, the Check total no. of copies screen is displayed and you can check the number of copies for each photo. On the Check total no. of copies screen, you can change the number of copies for each photo.
  • Page 531 For details: Using Useful Display Functions D. Settings Tap to display the Settings screen. You can change the settings of page size, media type, and print quality and so on. For details on the setting items: Setting Items for Photo Printing Using the Operation Panel of the Machine E.
  • Page 532 For details: Using Useful Display Functions G. Multi display Tap to display the multiple photos at once. For details on the display method: Using Useful Display Functions 6. Touch the Color button. The machine starts printing. Note • Touch the Stop button to cancel printing. •...
  • Page 533 2. Specify the number of copies for each photo. Note • While processing the print job, you cannot change the setting for Page size or Type on print settings confirmation screen. The setting is the same as the setting for the photo included in the print job.
  • Page 534: About Advanced Photo Menu

    About Advanced photo Menu The following menus are selectable in the Advanced print menu to print photos saved on the memory card. Trimming print You can edit photo displayed on the touch screen by trimming them and print. Printing Photo with Trimming Slide show You can view the photos saved on the memory card with the slide show.
  • Page 535: Printing Photo With Trimming

    Printing Photo with Trimming You can edit photo displayed on the touch screen by trimming them and print. Make sure that the machine is turned on. Load photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel Insert the memory card into the card slot.
  • Page 536 A. Tap to switch the aspect ratio of the trimming frame. B. Drag to position the trimming frame. C. Drag to set the trimming frame size. D. Tap to finalize your selection of trimming area. When the area to be cropped is specified, the print setting confirmation screen is displayed. 8.
  • Page 537: Setting Items For Photo Printing Using The Operation Panel Of The Machine

    Setting Items for Photo Printing Using the Operation Panel of the Machine You can specify the setting of page size, media type, photo fix and so on to print the photos saved on the memory card. Print Settings Screen How to display the print settings screen varies with the print menu. •...
  • Page 538 Note • Depending on the print menu, some setting items cannot be selected. This section describes the setting items in Photo print. The setting item which cannot be selected is displayed grayed out or not displayed. • Some settings cannot be specified in combination with the other setting items or the print menus. If the setting which cannot be specified in combination is selected, and Error details are displayed on the touch screen.
  • Page 539 Corrects red eyes in portraits caused by flash photography. Depending on the type of the photo, red eyes may not be corrected or parts other than the eyes may be corrected. 7. Print date Activates/deactivates to print the date (shooting date) on a photo. Note •...
  • Page 540: Using Useful Display Functions

    Using Useful Display Functions You can display the multiple photos at once, specify the date (last modified date of data) to select photos, and switch the photo group. Viewing Multiple Photos to Select Photo Specifying Date to Select Photo Zooming in on the Photo Switching the Photo Group Viewing Multiple Photos to Select Photo The following screen is displayed by tapping...
  • Page 541 The photos on date specified are displayed. Note • The date is displayed according to the settings of Date display format in Device user settings under Device settings under Setup. Device user settings Zooming in on the Photo The following screen is displayed by tapping on the photo selection screen.
  • Page 542: Using The Slide Show Function

    Using the Slide Show Function Printing Photo While Viewing the Slide Show...
  • Page 543: Printing Photo While Viewing The Slide Show

    Printing Photo While Viewing the Slide Show You can view the photos saved on the memory card with the slide show. In the slide show, the photos are displayed one after another automatically. While viewing the slide show, you can print your favorite photo. Make sure that the machine is turned on.
  • Page 544 When starting printing, load paper, then touch the Color button. Note • You can change the print settings by tapping Print settings. Setting Items for Photo Printing Using the Operation Panel of the Machine • To resume the slide show, tap Resume while the slide show pauses. •...
  • Page 545: Printing Template Forms Such As Lined Paper Or Graph Paper

    Printing Template Forms Such As Lined Paper or Graph Paper You can print a template form such as lined paper, graph paper, or checklist, etc. on A4, B5, or Letter-sized plain paper. Printable template forms Printing template forms Printable template forms The following templates are available: •...
  • Page 546 • Staff paper You can print staff paper with 10 or 12 staves. Setting on the touch screen: ◦ Staff paper 1 (10 staves) ◦ Staff paper 2 (12 staves) • Handwriting paper You can print handwriting paper. Setting on the touch screen: Handwriting paper (3 lines) •...
  • Page 547 Printable template forms 6. Specify the settings as necessary. 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. Note • Depending on the form, some setting of page size cannot be specified. If it is selected, and Error details are displayed on the touch screen.
  • Page 548: Printing Documents (Pdf File) Saved On A Memory Card

    Printing Documents (PDF File) Saved on a Memory Card You can print PDF files made using Canon IJ Scan Utility or My Image Garden (application software compatible with the machine) from a memory card. Note • You can print PDF files from a memory card which satisfy the following conditions. Other than the following PDF file cannot be printed even if they appear on the document list.
  • Page 549 • Characters other than the machine name, IJ Scan Utility, or My Image Garden are displayed on Created with. • The PDF files made using application software other than Canon IJ Scan Utility and My Image Garden (application software compatible with the machine) are not printable even if they are saved using Canon IJ Scan Utility or My Image Garden.
  • Page 550 1. Copies Specify the number of copies. 2. Page size Select the page size depending on the loaded paper. 3. Type (Media type) The paper type is set to Plain paper. 4. Print qlty (Print quality) Specify the print quality. 5.
  • Page 551: About Disc Label Printing

    About Disc Label Printing Copying the Label Side of Disc Printing Photo from a Memory Card onto the Disc Label...
  • Page 552: Copying The Label Side Of Disc

    Copying the Label Side of Disc You can copy the label of an existing BD/DVD/CD and print it on a printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. • Do not attach the disc tray or place the printable disc until the message asking you to set them is displayed.
  • Page 553 • For information on printable discs, contact their manufacturers. 5. Tap a printable disc type. Note • If your printable disc is the recommended disc, specify Recommended disc for the suitable density printing. If not, specify Other disc. 6. Follow the on-screen instructions to load the copy source BD/DVD/CD on the Platen Glass, then tap OK.
  • Page 554 Note • You can see the procedure to set the printable disc by tapping How to set. The next screen is displayed by tapping Next. Additionally, touching the Stop button returns to the print confirmation screen. • For details on how to set the printable disc: Placing a Printable Disc 9.
  • Page 555: Printing Photo From A Memory Card Onto The Disc Label

    Printing Photo from a Memory Card onto the Disc Label You can print a photograph saved on a memory card onto the disc label of the printable disc. Important • You cannot print on 3.15 inches / 8 cm printable discs. •...
  • Page 556 B. Tap to specify the inner circle. C. Tap to finalize to specify the print area. Note • Measure the outer and inner diameters of the printing surface of the printable disc and make sure you set a value smaller than the measured value for the outer diameter, and a value larger than the measured value for the inner diameter.
  • Page 557 Placing a Printable Disc 11. Tap OK. The machine starts printing. Note • Touch the Stop button to cancel printing. • After printing, allow the printing surface of the disc to dry naturally. Do not use hairdryers or expose the disc to direct sunlight to dry the ink. Do not touch the printing surface until the ink has dried.
  • Page 558: Printing With Web Service

    Printing with Web Service Important • This function may not be available depending on the country or region of purchase. Notice for Web Service Printing Downloading and Printing Template Forms...
  • Page 559: Notice For Web Service Printing

    Canon shall not be held responsible for any damages resulting from such actions. • In no event shall Canon be liable for any damages whatsoever resulting from the use of the web services.
  • Page 560: Downloading And Printing Template Forms

    Downloading and Printing Template Forms Important • This function may not be available depending on the country or region of purchase. You can download the template form you want to print from the web service. Before using the web service, see the terms of service. Notice for Web Service Printing Important •...
  • Page 561: Printing From A Digital Camera

    Printing from a Digital Camera Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device About PictBridge (Wireless LAN) Print Settings...
  • Page 562: Printing Photographs Directly From A Pictbridge (Wireless Lan) Compliant Device

    Printing Photographs Directly from a PictBridge (Wireless LAN) Compliant Device You can connect a PictBridge (Wireless LAN) compliant device such as a digital camera, camcorder, or mobile phone to the machine through LAN, and print recorded images directly without using a computer. Connectable devices: PictBridge (Wireless LAN) compliant device Printable image data format:...
  • Page 563 4. Specify the print settings such as the paper type and layout. You can perform settings using the menu on the LCD of your PictBridge (Wireless LAN) compliant device. Select the size and type of paper that you loaded in the machine. Settings on a PictBridge (Wireless LAN) Compliant Device If your PictBridge (Wireless LAN) compliant device does not have a setting menu, change the setting from the machine.
  • Page 564: About Pictbridge (Wireless Lan) Print Settings

    PictBridge (Wireless LAN) compliant device, refer to the instructions given in the device's instruction manual. Note • In the following description, names of setting items are given according to those used in Canon-brand PictBridge (Wireless LAN) compliant devices. Setting item names may be different depending on the brand or model of your device.
  • Page 565 (1-up). (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.) *3 Printed in 35 mm Film Style Layout (Contact Printing Layout). Available only with a Canon-brand PictBridge (Wireless LAN) compliant device. (May not be available with some Canon-brand PictBridge (Wireless LAN) compliant devices.)
  • Page 566 PictBridge print settings...
  • Page 567: Paper Setting For Printing

    Paper setting for Printing By registering the paper size and the media type loaded in the cassette, you can prevent the machine from misprinting by displaying the message before printing starts when the paper size or the media type of the loaded paper differs from the print settings.
  • Page 568 When you start printing or copying, a message is displayed. Confirm the message, then tap OK. When the screen to select the operation is displayed, select one of the operations below. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass.
  • Page 569 Setting the Media Type with the Printer Driver and on the Printer Setting the Paper Size with the Printer Driver and on the Printer Cancel Cancels printing. Select when you change the paper settings specified for printing or copying. Change the paper settings, then try printing again.
  • Page 570: Copying

    Copying Reducing or Enlarging a Copy Making Copies Basic Two-Sided Copying About Special Copy Menu Copying Two Pages to Fit onto a Single Copying Four Pages to Fit onto a Single Page Page...
  • Page 571: Making Copies

    Making Copies This section describes the procedure to copy with Copy. Make sure that the machine is turned on. Load paper. 3. Flick the HOME screen, then tap Copy. Using the Operation Panel The Copy standby screen is displayed. Load the original on the platen glass. 5.
  • Page 572 For details on the setting items: Setting Items for Copying D. Tap to preview an image of the printout on the preview screen. For details: Displaying the Preview Screen E. Tap to specify the page size. 6. Touch the Color button for color copying, or the Black button for black & white copying. The machine starts copying.
  • Page 573 Adding the Copying Job (Reserve copy) You can add the copying job while printing (Reserve copy). The screen below is displayed when you can add the copying job. Load the original on the platen glass and touch the same button (the Color button or the Black button) as the one which you previously touched.
  • Page 574: Displaying The Preview Screen

    Displaying the Preview Screen When is displayed on the Copy standby screen, tapping allows you to preview an image of the printout on the preview screen. Important • In the following conditions, is not displayed when the Copy standby screen is displayed. •...
  • Page 575: Setting Items For Copying

    Setting Items for Copying You can change the copy settings such as magnification and intensity. Print Settings Screen Note • For details on the print setting screen or the setting item for Photo copy, see Copying Photos. How to display the print setting screen varies with the copy menu. •...
  • Page 576 Note • Depending on the copy menu, some setting items cannot be selected. This section describes the setting items in Copy. The setting item which cannot be selected is displayed grayed out. For details on the setting items for Photo copy, see Copying Photos.
  • Page 577 Adjust print quality according to the original. Important • If you use Draft with Type set to Plain paper and the quality is not as good as expected, select Standard or High for Print qlty and try copying again. • Select High for Print qlty to copy in grayscale. Grayscale renders tones in a range of grays instead of black or white.
  • Page 578: Reducing Or Enlarging A Copy

    Reducing or Enlarging a Copy You can specify the magnification optionally or select the preset-ratio copying or fit-to-page copying. The screen below is displayed when you tap Settings in the Copy standby screen and tap Magnif. to select the reduction/enlargement method. A.
  • Page 579 • Preset ratio You can select one of the preset ratios to reduce or enlarge copies. Select the appropriate ratio for size of original and page size. The setting in Magnif.: 70% A4->A5/86% A4->B5/94% A4->LTR/115% B5->A4/141% A5->A4/156% 5x7->LTR/183% 4x6->LTR Note •...
  • Page 580: Two-Sided Copying

    Two-Sided Copying When you select 2-sided for 2-sidedPrintSetting in Copy, you can copy two original pages onto the both sides of a single sheet of paper. Select 2-sided, then tap OK. If you tap Advanced with 2-sided selected, you can specify the orientation and the stapling side of the original.
  • Page 581 • If you are copying in black & white, print intensity of the Two-sided copy may differ from that of a single- sided copy. When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 582: About Special Copy Menu

    About Special Copy Menu The following menus are selectable in the Advanced print menu to copy originals. Borderless copy You can copy images so that they fill the entire page without borders. Copying without Borders Frame erase copy When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows.
  • Page 583: Copying Thick Originals Such As Books

    Copying Thick Originals Such as Books When copying thick originals such as books, you can make a copy without black margins around the image and gutter shadows. Using this function, you can reduce unnecessary ink consumption. Make sure that the machine is turned on. Load paper.
  • Page 584: Copying Without Borders

    Copying without Borders You can copy images on photo paper so that they fill the entire page without borders. Make sure that the machine is turned on. Load the photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel 4.
  • Page 585: Copying Photos

    Copying Photos You can scan printed photos and print them all at one time. Make sure that the machine is turned on. Load the photo paper. 3. Flick the HOME screen, then tap Advanced print. Using the Operation Panel 4. Tap Photo copy. 5.
  • Page 586 2. Page size Select the page size of the loaded paper. 3. Type (Media type) Select the media type of the loaded paper. 4. Print qlty (Print quality) Select print quality according to the original. 5. Border (Bordered/Borderless print) Select bordered or borderless print. 6.
  • Page 587: Copying Two Pages To Fit Onto A Single Page

    Copying Two Pages to Fit onto a Single Page When you select 2-on-1 copy for Layout in Copy, you can copy two original pages onto a single sheet of paper by reducing each image. Tap Settings on the Copy standby screen to display the print settings screen, then select 2-on-1 copy for Layout.
  • Page 588 If you use this function in combination, select 2-sided for 2-sidedPrintSetting, then select the orientation and the stapling side of print paper on the Print settings screen. For details on two-sided copy function: Two-Sided Copying When checking the orientation: When you are using the preview screen, the screen below is displayed before copying starts so that you can check the orientation.
  • Page 589 • If you use this function in combination with Two-sided copy, the screen above is displayed after scanning the second sheet of original is complete. Follow the on-screen instructions to scan the third and fourth sheet of original.
  • Page 590: Copying Four Pages To Fit Onto A Single Page

    Copying Four Pages to Fit onto a Single Page When you select 4-on-1 copy for Layout in Copy, you can copy four original pages onto a single sheet of paper by reducing each image. Four different layouts are available. Select 4-on-1 copy, then tap OK. If you tap Advanced with 4-on-1 copy selected, you can specify the orientation and the order of the original.
  • Page 591 After selecting the order, you can select whether you use the preview screen. If you tap ON, the preview screen is displayed so that you can check the orientation. Note • If Device memory is full. Cannot continue process. appears on the touch screen when scanning, set the print quality to Standard, then try copying again.
  • Page 592 Remove the sheet of original from the platen glass after scanning and load the next sheet on the platen glass, then tap Scan. B. Tap to start copying the original already scanned. After scanning the fourth sheet of original, the machine starts copying. Note •...
  • Page 593: Scanning

    Scanning Scanning from a Computer Scanning from the Operation Panel of the Machine...
  • Page 594: Scanning From A Computer

    Scanning from a Computer Scanning with IJ Scan Utility Scanning with Application Software that You are Using (ScanGear) Useful Information on Scanning IJ Network Scanner Selector EX Menu and Setting Screen Other Scanning Methods Placing Items (When Scanning from a Computer)
  • Page 595: Scanning With Ij Scan Utility

    Scanning with IJ Scan Utility What Is IJ Scan Utility (Scanner Software)? Starting IJ Scan Utility Easy Scanning with Auto Scan Basic Scanning Documents Scanning Photos Scanning with Favorite Settings Scanning Items Larger than the Platen (Image Stitch) Scanning Multiple Items at One Time Saving after Checking Scan Results Sending Scanned Images via E-mail Extracting Text from Scanned Images (OCR)
  • Page 596: What Is Ij Scan Utility (Scanner Software)

    What Is IJ Scan Utility (Scanner Software)? IJ Scan Utility is an application that allows you to easily scan documents, photos, etc. You can complete from scanning to saving at one time by simply clicking the corresponding icon in the IJ Scan Utility main screen.
  • Page 597 Important • Some functions are available only when My Image Garden is installed. Note • Refer to "Settings Dialog Box" for how to set the applications to integrate with.
  • Page 598: Starting Ij Scan Utility

    If IJ Scan Utility is not displayed on the Start screen, select the Search charm, then search for "IJ Scan Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility.
  • Page 599: Easy Scanning With Auto Scan

    Easy Scanning with Auto Scan You can scan easily by automatically detecting the item type. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again. •...
  • Page 600: Scanning Documents

    Scanning Documents You can scan items placed on the platen with settings suitable for documents. 1. Place the item on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Document Scan) dialog box as required.
  • Page 601: Scanning Photos

    Scanning Photos You can scan photos placed on the platen with settings suitable for photos. 1. Place the photo on the platen. Placing Items (When Scanning from a Computer) Start IJ Scan Utility. 3. Click Settings..., then set the paper size, resolution, etc. in the Settings (Photo Scan) dialog box as required.
  • Page 602: Scanning With Favorite Settings

    Scanning with Favorite Settings You can scan items placed on the platen with your favorite settings saved beforehand. This is convenient for saving frequently used settings or when specifying scan settings in detail. Start IJ Scan Utility. 2. Click Settings..., then set the item type, resolution, etc. in the Settings (Custom Scan) dialog box as required.
  • Page 603: Scanning Items Larger Than The Platen (Image Stitch)

    Scanning Items Larger than the Platen (Image Stitch) You can scan the left and right halves of an item larger than the platen and combine them back into one image. Items up to approximately twice as large as the platen are supported. Note •...
  • Page 604 6. Place the item that is to be displayed on the left side of the screen face-down on the platen. 7. Click Start Scanning Image 1. The first item is scanned and appears in 1. Note • Click Cancel to cancel the scan. 8.
  • Page 605 9. Click Start Scanning Image 2. The second item is scanned and appears in 2. Note • Click Cancel to cancel the scan. 10. Adjust the scanned images as required. Use the Toolbar to rotate or zoom in/out, or drag the images to adjust their positions. Note •...
  • Page 606 Adjusting Cropping Frames in the Image Stitch Window • To scan an item again, select the image in the Preview area or the thumbnail at the top of the screen, then click (Delete). The selected image is deleted, allowing you to scan the item again.
  • Page 607: Scanning Multiple Items At One Time

    Scanning Multiple Items at One Time You can scan two or more photos (small items) placed on the platen at one time and save each image individually. Important • The following types of items may not be scanned correctly. In that case, adjust the cropping frames (scan areas) in whole image view of ScanGear (scanner driver) and scan again.
  • Page 608 5. Select Select Source according to the items to be scanned. 6. Select Auto scan for Paper Size, then click OK.
  • Page 609 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box 7.
  • Page 610: Saving After Checking Scan Results

    Saving after Checking Scan Results You can check the scan results, then save the images to a computer. Important • You cannot check the scan results before saving when scanned using Auto scan or the operation panel. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 611 The IJ Scan Utility main screen appears. Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box 5.
  • Page 612 Note • The default save folders are as follows. • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder 7. Click OK. Scanned images are saved according to the settings.
  • Page 613: Sending Scanned Images Via E-Mail

    Sending Scanned Images via E-mail You can send scanned images via e-mail. Note • The screens for scanning photos are used as examples in the following descriptions. Start IJ Scan Utility. 2. Click Settings..Settings dialog box appears. 3. Click Photo Scan. 4.
  • Page 614 Note • You can add e-mail clients to use for attachments from the pull-down menu. • If None (Attach Manually) is selected, manually attach scanned and saved images to e-mail. 5. Click OK. The IJ Scan Utility main screen appears. Note •...
  • Page 615 Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Photo. Scanning starts. When scanning is completed, the specified e-mail client starts and the images will be attached to a new message. Note • Click Cancel to cancel the scan. •...
  • Page 616: Extracting Text From Scanned Images (Ocr)

    Extracting Text from Scanned Images (OCR) Scan text in scanned magazines and newspapers and display it in your text editor. Note • You can extract text when scanning via Document, Custom, or ScanGear. • The screens for scanning documents are used as examples in the following descriptions. Start IJ Scan Utility.
  • Page 617 Note • If a compatible application is not installed, the text in the image is extracted and appears in your text editor. Text to be displayed is based on Document Language in the Settings (General Settings) dialog box. Select the language you want to extract in Document Language and scan. •...
  • Page 618 Note • Refer to the following pages for details on the setting items in the Settings dialog box. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (ScanGear) Dialog Box 6. Click Document. Scanning starts. When scanning is completed, the scanned images are saved according to the settings, and the extracted text appears in the specified application.
  • Page 619: Ij Scan Utility Screens

    IJ Scan Utility Screens IJ Scan Utility Main Screen Settings Dialog Box Settings (Auto Scan) Dialog Box Settings (Document Scan) Dialog Box Settings (Photo Scan) Dialog Box Settings (Custom Scan) Dialog Box Settings (Scan and Stitch) Dialog Box Settings (ScanGear) Dialog Box Settings (Save to PC (Auto)) Dialog Box Settings (Save to PC (Photo)) Dialog Box Settings (Save to PC (Document)) Dialog Box...
  • Page 620: Ij Scan Utility Main Screen

    Utility". Windows 7/Windows Vista/Windows XP: From the Start menu, select All Programs > Canon Utilities > IJ Scan Utility > IJ Scan Utility to start IJ Scan Utility. You can complete from scanning to saving at one time by simply clicking the corresponding icon.
  • Page 621 Stitch Displays the Image Stitch window in which you can scan the left and right halves of an item larger than the platen and combine the scanned images back into one image. Scan/save settings and the response after scanning can be specified in the Settings (Scan and Stitch) dialog box.
  • Page 622: Settings Dialog Box

    Settings Dialog Box There are three tabs in the Settings dialog box: (Scanning from a Computer), (Scanning from the Operation Panel), and (General Settings). When you click a tab, the view in the red frame switches and you can make advanced settings to functions on each tab. (Scanning from a Computer) Tab You can specify how to respond when scanning from IJ Scan Utility or My Image Garden.
  • Page 623 Important • When the Settings dialog box is displayed from My Image Garden, the (Scanning from the Operation Panel) tab does not appear. (General Settings) Tab You can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily.
  • Page 624 Settings (Auto Scan) Dialog Box Click Auto Scan on the (Scanning from a Computer) tab to display the Settings (Auto Scan) dialog box. In the Settings (Auto Scan) dialog box, you can make advanced scan settings to scan by automatically detecting the item type.
  • Page 625 • Reflective disc labels may not be scanned as expected. • Place items to be scanned on the platen correctly. Otherwise, items may not be scanned correctly. Refer to "Placing Items (When Scanning from a Computer)" for how to place items. Note •...
  • Page 626 • Magazines, newspapers, and documents: PDF Important • The save format may differ depending on how you place the item. Placing Items (When Scanning from a Computer) JPEG Image Quality You can specify the image quality of JPEG files. PDF Compression Select the compression type for saving PDF files.
  • Page 627 Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 628 Settings (Document Scan) Dialog Box Click Document Scan on the (Scanning from a Computer) tab to display the Settings (Document Scan) dialog box. In the Settings (Document Scan) dialog box, you can make advanced scan settings to scan items as documents.
  • Page 629 Paper Size Select the size of the item to be scanned. When you select Custom, a screen in which you can specify the paper size appears. Select a Unit, then enter the Width and Height, and then click OK. Note •...
  • Page 630 Printed materials are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Note • Scanning takes longer than usual when you enable Reduce moire. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets.
  • Page 631 In that case, select the Check scan results checkbox and rotate the image in the Save Settings dialog box. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001"...
  • Page 632 • When Black and White is selected in Color Mode, this option does not appear. JPEG Image Quality You can specify the image quality of JPEG files. Important • This appears only when JPEG/Exif is selected in Data Format. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 633 Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 634 Settings (Photo Scan) Dialog Box Click Photo Scan on the (Scanning from a Computer) tab to display the Settings (Photo Scan) dialog box. In the Settings (Photo Scan) dialog box, you can make advanced scan settings to scan items as photos. (1) Scan Options Area (2) Save Settings Area (3) Application Settings Area...
  • Page 635 Note • Click Defaults to restore the specified settings to the default settings. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Important •...
  • Page 636 Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, or PNG. Important • You cannot select JPEG/Exif when Color Mode is Black and White. Note • With network connection, scanning may take longer than usual when you set TIFF or PNG in Data Format.
  • Page 637 Note • Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 638 Settings (Custom Scan) Dialog Box Click Custom Scan on the (Scanning from a Computer) tab to display the Settings (Custom Scan) dialog box. In the Settings (Custom Scan) dialog box, you can make advanced scan settings to scan according to your preference.
  • Page 639 • To scan the following types of items, specify the item type or size. You cannot scan correctly with Auto. • A4 size photos • Text documents smaller than 2L (5 inches x 7 inches) (127 mm x 178 mm), such as paperback pages with the spine cut off •...
  • Page 640 Image Processing Settings Click (Plus) to set the following. Available setting items vary by Select Source. • When Select Source is Auto: Apply recommended image correction Applies suitable corrections automatically based on the item type. Important • The color tone may differ from the source image due to corrections. In that case, deselect the checkbox and scan.
  • Page 641 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • Use ScanGear (scanner driver)'s Advanced Mode tab to correct gutter shadows when scanning non-standard size items or specified areas. Refer to "Gutter Shadow Correction" for your model from Home of the Online Manual for details.
  • Page 642 (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 643 High Compresses the file size when saving, allowing you to reduce the load on your network/server. Important • This appears only when PDF, PDF (Multiple Pages), or Auto is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 644 Start OCR Select this when you want to convert text in the scanned image into text data. You can specify the application from the pull-down menu. Do not start any application Saves to the folder specified in Save in. Note •...
  • Page 645 Settings (Scan and Stitch) Dialog Box Click Scan and Stitch on the (Scanning from a Computer) tab to display the Settings (Scan and Stitch) dialog box. In the Settings (Scan and Stitch) dialog box, you can make advanced scan settings for scanning items larger than the platen.
  • Page 646 Color Mode Select the color mode in which to scan the item. Resolution Select the resolution of the item to be scanned. The higher the resolution (value), the more detail in your image. Resolution Image Processing Settings Click (Plus) to set the following. Available setting items vary by Select Source. Important •...
  • Page 647 • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images. You can select JPEG/Exif, TIFF, PNG, PDF, or PDF (Multiple Pages).
  • Page 648 If this checkbox is not selected, files are saved directly in the folder specified in Save in. Check scan results Displays the Save Settings dialog box after scanning. Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. (3) Application Settings Area Open with an application Select this when you want to enhance or correct the scanned images.
  • Page 649 Settings (ScanGear) Dialog Box Click ScanGear on the (Scanning from a Computer) tab to display the Settings (ScanGear) dialog box. In the Settings (ScanGear) dialog box, you can specify how to save images when scanning items by starting ScanGear (scanner driver) and how to respond after saving them. (1) Save Settings Area (2) Application Settings Area Important...
  • Page 650 • Windows 8.1: Documents folder • Windows 8: My Documents folder • Windows 7: My Documents folder • Windows Vista: Documents folder • Windows XP: My Documents folder Important • When the Settings dialog box is displayed from My Image Garden, this option does not appear. Data Format Select the data format in which to save the scanned images.
  • Page 651 Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it. The folder will be created with a name such as "20XX_01_01" (Year_Month_Date).
  • Page 652 Note • Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 653 Settings (Save to PC (Auto)) Dialog Box Click Save to PC (Auto) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Auto)) dialog box. In the Settings (Save to PC (Auto)) dialog box, you can specify how to respond when saving images to a computer after scanning them from the operation panel by automatically detecting the item type.
  • Page 654 Note • Scanning takes longer than usual when you enable this function. (2) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note •...
  • Page 655 Note • PDF files that are searchable in the language selected in Document Language on the (General Settings) tab of the Settings dialog box are created. Save to a subfolder with current date Select this checkbox to create a current date folder in the folder specified in Save in and save scanned images in it.
  • Page 656 Settings (Save to PC (Photo)) Dialog Box Click Save to PC (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Photo)) dialog box. In the Settings (Save to PC (Photo)) dialog box, you can specify how to respond when saving images to a computer as photos after scanning them from the operation panel.
  • Page 657 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. The default save folders are as follows. •...
  • Page 658 Settings (Save to PC (Document)) Dialog Box Click Save to PC (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Save to PC (Document)) dialog box. In the Settings (Save to PC (Document)) dialog box, you can specify how to respond when saving images to a computer as documents after scanning them from the operation panel.
  • Page 659 Note • Scanning takes longer than usual when you enable this function. Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection.
  • Page 660 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add...
  • Page 661 Do not start any application Saves to the folder specified in Save in. Note • Specify the application or folder in the Select Application or Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 662 Settings (Attach to E-mail (Photo)) Dialog Box Click Attach to E-mail (Photo) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Photo)) dialog box. In the Settings (Attach to E-mail (Photo)) dialog box, you can specify how to respond when attaching images to an e-mail as photos after scanning them from the operation panel.
  • Page 663 Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add... from the pull-down menu. The default save folders are as follows. •...
  • Page 664 Settings (Attach to E-mail (Document)) Dialog Box Click Attach to E-mail (Document) on the (Scanning from the Operation Panel) tab to display the Settings (Attach to E-mail (Document)) dialog box. In the Settings (Attach to E-mail (Document)) dialog box, you can specify how to respond when attaching images to an e-mail as documents after scanning them from the operation panel.
  • Page 665 Reduce gutter shadow Reduces gutter shadows that appear between pages when scanning open booklets. Note • When you enable this function, scanning may take longer than usual with network connection. Correct slanted text document Detects the scanned text and corrects the angle (within -0.1 to -10 degrees or +0.1 to +10 degrees) of the document.
  • Page 666 Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name. Save in Displays the folder in which to save the scanned images. To change the folder, specify the destination folder in the Select Destination Folder dialog box displayed by selecting Add...
  • Page 667 Settings (General Settings) Dialog Box Click the (General Settings) tab to display the Settings (General Settings) dialog box. In the Settings (General Settings) dialog box, you can set the product to use, file size restriction on e-mail attachment, language to detect text in images, and folder in which to save images temporarily. Important •...
  • Page 668 Instructions Opens this guide. Defaults You can restore the settings in the displayed screen to the default settings.
  • Page 669: Save Settings Dialog Box

    Save Settings Dialog Box Select the Check scan results checkbox in Save Settings of the Settings dialog box to display the Save Settings dialog box after scanning. You can specify the data format and destination while viewing the thumbnails of scan results. Important •...
  • Page 670 (3) Save Settings Area File Name Enter the file name of the image to be saved. When you save a file, the date and four digits are appended to the set file name in the "_20XX0101_0001" format. Note • When you select the Save to a subfolder with current date checkbox, the date and four digits are appended to the set file name.
  • Page 671 Important • This appears only when PDF or PDF (Multiple Pages) is selected in Data Format. • When Black and White is selected in Color Mode, this option does not appear. Create a PDF file that supports keyword search Select this checkbox to convert text in images into text data and create PDF files that support keyword search.
  • Page 672: Image Stitch Window

    Image Stitch Window Click Stitch in the IJ Scan Utility main screen to display the Image Stitch window. You can scan the left and right halves of an item larger than the platen and combine them back into one image. You can scan items up to approximately twice as large as the platen. (1) Settings and Operation Buttons (2) Toolbar (3) Thumbnail View Area...
  • Page 673 Scan Image 1 Start Scanning Image 1 Scans the first item. Scan Image 2 Start Scanning Image 2 Scans the second item. Adjust cropping frames You can adjust the scan area in preview. If no area is specified, the image of the size selected in Select Output Size will be saved. If an area is specified, only the image in the cropping frame will be scanned and saved.
  • Page 674 Cancel Cancels Stitch scan. (2) Toolbar You can delete the scanned images or adjust the previewed images. (Delete) Deletes the scanned image. (Enlarge/Reduce) Allows you to enlarge or reduce the preview image. Left-clicking the Preview area enlarges the displayed image. Right-clicking the Preview area reduces the displayed image.
  • Page 675 When no image has been scanned: After scanning the first item by clicking Start Scanning Image 1: The image is scanned in the direction specified in Scan Direction, and 2 appears next to it. After scanning the second item by clicking Start Scanning Image 2: The two scanned images appear.
  • Page 676 Related Topic Scanning Items Larger than the Platen (Image Stitch)
  • Page 677: Scanning With Application Software That You Are Using (Scangear)

    Scanning with Application Software that You are Using (ScanGear) What Is ScanGear (Scanner Driver)? Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) Correcting Images and Adjusting Colors with ScanGear (Scanner Driver)
  • Page 678: What Is Scangear (Scanner Driver)

    What Is ScanGear (Scanner Driver)? ScanGear (scanner driver) is software required for scanning documents. It enables you to specify the output size and make image corrections when scanning. ScanGear can be started from IJ Scan Utility or applications that are compatible with a standard interface called TWAIN.
  • Page 679: Advanced Mode

    Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning.
  • Page 680: Scanning With Advanced Settings Using Scangear (Scanner Driver)

    Scanning with Advanced Settings Using ScanGear (Scanner Driver) Starting ScanGear (Scanner Driver) Scanning in Basic Mode Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)
  • Page 681: Starting Scangear (Scanner Driver)

    Starting ScanGear (Scanner Driver) Use ScanGear (scanner driver) to make image corrections and color adjustments when scanning. ScanGear can be started from IJ Scan Utility or other applications. Note • Set up the network environment if you have more than one scanner or have a network compatible model and changed the connection from USB connection to network connection.
  • Page 682: Scanning In Basic Mode

    Scanning in Basic Mode Use the Basic Mode tab to scan easily by following the on-screen steps. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time from the Platen. When scanning from the ADF (Auto Document Feeder), documents are scanned without preview. Important •...
  • Page 683 Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • To scan magazines containing many color photos, select Magazine (Color). 3. Click Preview. Preview image appears in the Preview area. Important •...
  • Page 684 8. Click Scan. Scanning starts. Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 685: Scanning In Advanced Mode

    Scanning in Advanced Mode Use the Advanced Mode tab to specify the color mode, output resolution, image brightness, color tone, etc. when scanning. Refer to "Scanning Multiple Documents at One Time with ScanGear (Scanner Driver)" to scan multiple documents at one time. Refer to "Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode"...
  • Page 686 3. Set Input Settings according to the document or purpose. 4. Click Preview. Preview images appear in the Preview area. 5. Set Output Settings. 6. Adjust the cropping frame (scan area), correct image, and adjust colors as required. Adjusting Cropping Frames (ScanGear) Image Settings Color Adjustment Buttons 7.
  • Page 687: Scanning Multiple Documents From The Adf (Auto Document Feeder) In Advanced Mode

    Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode Use the Advanced Mode tab to specify the image brightness, color tone, etc. and scan multiple documents placed on the ADF (Auto Document Feeder) at one time. When using a model supporting ADF duplex scanning, you can scan both sides of the documents automatically from the ADF.
  • Page 688 Note • Click (Information) to open a dialog box in which you can check the current scan settings (document type, etc.). • A response of ScanGear after scanning can be specified in Status of ScanGear dialog after scanning on the Scan tab of the Preferences dialog box.
  • Page 689: Scanning Multiple Documents At One Time With Scangear (Scanner Driver)

    Scanning Multiple Documents at One Time with ScanGear (Scanner Driver) You can scan two or more photos (small documents) on the Platen at one time on the Basic Mode tab and Advanced Mode tab. This section explains how to scan multiple documents from the Basic Mode tab. Important •...
  • Page 690 3. Click Preview. Thumbnails of the preview images appear in the Preview area. Cropping frames are specified automatically according to the document size. 4. Set Destination. 5. Set Output Size according to purpose. 6. Adjust the cropping frames and set Image corrections as required. Note •...
  • Page 691 7. Select the images you want to scan. Select the checkboxes of the images you want to scan. 8. Click Scan. Scanning Multiple Documents in Whole Image View Follow these steps if thumbnails are not displayed correctly when previewed or if you want to scan multiple documents as a single image.
  • Page 692 Adjust the size and position of the cropping frames on the preview image. You can also create two or more cropping frames. If an area is not specified, the document will be scanned at the document size (Auto Crop). If an area is specified, only the portion in the specified area will be scanned.
  • Page 693: Correcting Images And Adjusting Colors With Scangear (Scanner Driver)

    Correcting Images and Adjusting Colors with ScanGear (Scanner Driver) Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) Adjusting Colors Using a Color Pattern Adjusting Saturation and Color Balance Adjusting Brightness and Contrast Adjusting Histogram Adjusting Tone Curve Setting Threshold...
  • Page 694: Correcting Images (Unsharp Mask, Reduce Dust And Scratches, Fading Correction, Etc.)

    Correcting Images (Unsharp Mask, Reduce Dust and Scratches, Fading Correction, etc.) The Image Settings functions on the Advanced Mode tab of ScanGear (scanner driver) allow you to enhance the outline of the subjects, reduce dust/scratches, and correct faded colors when scanning images. Setting Items Click (Arrow) of a function and select an item from the pull-down menu.
  • Page 695 Reducing show-through in text documents or lightening the base color in recycled paper, newspapers, etc. when scanning documents Set Reduce Show-through to ON. Sharpening slightly out-of-focus images Set Unsharp Mask to ON. Reducing gradations and stripe patterns Set Descreen to ON.
  • Page 696 Note • Printed photos and pictures are displayed as a collection of fine dots. "Moire" is a phenomenon where uneven gradation or a stripe pattern appears when such photos or pictures printed with fine dots are scanned. Descreen is the function for reducing this moire effect. Reducing dust and scratches Set Reduce Dust and Scratches to Low, Medium, or High according to the degree of dust and scratches.
  • Page 698: Adjusting Colors Using A Color Pattern

    Adjusting Colors Using a Color Pattern You can preview color changes and reproduce natural colors by using the color pattern function in ScanGear (scanner driver)'s Basic Mode tab. Color Adjustment Correct colors that have faded with time or due to colorcast. "Colorcast" is a phenomenon where a specific color affects the entire picture due to the weather or ambient strong colors.
  • Page 699 Preview image appears in the center. Preview image colors change as you adjust them. Below is an example of correcting a bluish image. Since Blue and Green are too strong, click the Yellow and Magenta arrows to correct. Before After Note •...
  • Page 700: Adjusting Saturation And Color Balance

    Adjusting Saturation and Color Balance You can brighten colors that have faded with time or due to colorcast by using (Saturation/Color Balance) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Saturation Adjust the image's saturation (vividness).
  • Page 701 Move (Slider) under Color Balance to the left or right to emphasize the corresponding color. Cyan & Red Magenta & Green Yellow & Blue These are complementary color pairs (each pair produces a shade of gray when mixed). You can reproduce the natural colors of the scene by reducing the cast color and increasing the complementary color.
  • Page 702: Adjusting Brightness And Contrast

    Adjusting Brightness and Contrast You can adjust images that are too dark or bright, or too flat due to lack of contrast by using (Brightness/Contrast) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click (Down arrow) to switch to detailed view. Click (Up arrow) to return to the previous view.
  • Page 703 Brightness Adjust the image brightness. Move (Slider) under Brightness to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Darkened Original image Brightened Note • Highlights may be lost if you brighten the image too much, and shadows may be lost if you darken the image too much.
  • Page 704: Adjusting Histogram

    Adjusting Histogram You can adjust the image color tone by using a graph (histogram) showing brightness distribution, via (Histogram) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation). These colors can be adjusted individually as a "channel."...
  • Page 705 (1) Bright area (2) Dark area (3) Whole image More data is distributed to the More data is distributed to the Data is widely distributed between the highlight side. shadow side. highlight and shadow. Adjusting Histograms (Using the Slider) Select a Channel, then move (Black-point Slider) or (White-point Slider) to specify the level to be set as the shadow or highlight.
  • Page 706 Moving the Mid-point Slider Move the Mid-point Slider to specify the level to be set as the middle of the tonal range. Images with more data distributed to the highlight side Move the Mid-point Slider toward the highlight side. Images with more data distributed to the shadow side Move the Mid-point Slider toward the shadow side.
  • Page 707 • The point clicked with (White-point Dropper) will be the brightest point. You can also enter a value (10 to 255). • Click (Dropper) for Gray Balance and click the area you want to adjust the color in the preview image.
  • Page 708: Adjusting Tone Curve

    Adjusting Tone Curve You can adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of tone input and output, via (Tone Curve Settings) in ScanGear (scanner driver)'s Advanced Mode tab. Note • Click Defaults to reset all adjustments in the current window. Channel Each dot of an image is a mixture of Red, Green, and Blue in various proportions (gradation).
  • Page 709 Adjusting Tone Curve In Select Tone Curve, select a tone curve from No correction, Overexposure, Underexposure, High contrast, Reverse the negative/positive image, and Edit custom curve. No correction (No adjustment) Overexposure (Convex curve) The midtone data of the input side is stretched toward the highlight of the output side, resulting in a bright- toned image when viewed on a monitor.
  • Page 710 Edit custom curve You can drag specific points on the Tone Curve to freely adjust the brightness of the corresponding areas.
  • Page 711: Setting Threshold

    Setting Threshold You can sharpen text in a document or reduce show-through in newspapers by adjusting the threshold level (Threshold) in ScanGear (scanner driver)'s Advanced Mode tab. Note • This function is available when Color Mode is Black and White. •...
  • Page 712: Scangear (Scanner Driver) Screens

    ScanGear (Scanner Driver) Screens Basic Mode Tab Advanced Mode Tab Input Settings Output Settings Image Settings Color Adjustment Buttons Preferences Dialog Box Scanner Tab Preview Tab Scan Tab Color Settings Tab...
  • Page 713: Basic Mode Tab

    Basic Mode Tab This mode allows you to scan easily by following the on-screen steps. This section describes the settings and functions available on the Basic Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note • The displayed items vary by document type and view. •...
  • Page 714 Important • Some applications do not support continuous scanning from the ADF. For details, refer to the application's manual. Note • When you select a document type, the unsharp mask function will be active. • When you select an option other than the ADF types, the image adjustment function which adjusts images based on the document type will also be active.
  • Page 715 Flexible Allows you to freely adjust the cropping frames (scan areas). In thumbnail view: Drag the mouse over a thumbnail to display a cropping frame. When a cropping frame is displayed, the portion within the cropping frame will be scanned. When no cropping frame is displayed, each frame is scanned individually.
  • Page 716 Note • Save up to 10 items. • An error message appears when you enter a value outside the setting range. Enter a value within the setting range. Note • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab"...
  • Page 717 Important • This setting is not available when you select Color Matching on the Color Settings tab of the Preferences dialog box. Perform Scan Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. Preferences...
  • Page 718 (Check All Frames) Available when two or more frames are displayed. Selects the checkboxes of the image in thumbnail view. (Uncheck All Frames) Available when two or more frames are displayed. Deselects the checkboxes of the image in thumbnail view. (Select All Frames) Available when two or more frames are displayed.
  • Page 719 Note • When multiple images are previewed, different outlines indicate different selection status. • Focus Frame (thick blue outline): The displayed settings will be applied. • Selected Frame (thin blue outline): The settings will be applied to the Focus Frame and Selected Frames simultaneously.
  • Page 720 Related Topic Scanning in Basic Mode...
  • Page 721: Advanced Mode Tab

    Advanced Mode Tab This mode allows you to make advanced scan settings such as the color mode, output resolution, image brightness, and color tone. This section describes the settings and functions available on the Advanced Mode tab. (1) Settings and Operation Buttons (2) Toolbar (3) Preview Area Note...
  • Page 722 Enter Setting Name and click Add; the name appears in Favorite Settings List. When you click Save, the item appears in the Favorite Settings list and can be selected, along with the predefined items. To delete an item, select it in Favorite Settings List and click Delete. Click Save to save the settings displayed in Favorite Settings List.
  • Page 723 Scan Starts scanning. Note • When scanning starts, the progress will be displayed. Click Cancel to cancel the scan. • When scanning is completed, a dialog box prompting you to select the next action may appear. Follow the prompt to complete. For details, refer to Status of ScanGear dialog after scanning Scan Tab (Preferences dialog box).
  • Page 724 (3) Preview Area (Clear) Deletes the preview image from the Preview area. It also resets the Toolbar and color adjustment settings. (Crop) Allows you to specify the scan area by dragging the mouse. (Move Image) Allows you to drag the image until the part you want to see is displayed when an image enlarged in the Preview area does not fit in the screen.
  • Page 725 (Remove Cropping Frame) Removes the selected cropping frame. (Information) Displays the version of ScanGear and the current scan settings (document type, etc.). (Open Guide) Opens this page. (3) Preview Area This is where a trial image appears after you click Preview. You can also check the results of the settings (image corrections, color adjustments, etc.) made in "(1) Settings and Operation Buttons."...
  • Page 726 Note • You can specify the cropping frame on the displayed image. In thumbnail view, you can only create one cropping frame per image. In whole image view, you can create multiple cropping frames. Adjusting Cropping Frames (ScanGear) Related Topic Scanning in Advanced Mode Scanning Multiple Documents from the ADF (Auto Document Feeder) in Advanced Mode...
  • Page 727: Input Settings

    Input Settings Input Settings allows you to set the following items: Select Source The type of document to be scanned is displayed. To scan from the Platen, select Platen; to scan from the ADF (Auto Document Feeder), select Document (ADF Simplex) or Document (ADF Duplex). Important •...
  • Page 728 Click Settings... to open the Orientation dialog box. Important • The Orientation dialog box can only be opened when Select Source is Document (ADF Simplex) or Document (ADF Duplex). • Binding Location is displayed when using a model supporting ADF duplex scanning. •...
  • Page 729 Note • The values you can enter will be within the range of the selected document size. The minimum size is 96 pixels x 96 pixels when Output Resolution is 600 dpi, scaled at 100 %. • When Auto Crop is performed in whole image view, the aspect ratio will not be maintained since the size will be prioritized.
  • Page 730: Output Settings

    Output Settings Output Settings allows you to set the following items: Output Resolution Select the resolution to scan at. The higher the resolution (value), the more detail in your image. Select a resolution from the options displayed by clicking the button, or enter a value in 1 dpi increments.
  • Page 731 In whole image view: When no cropping frame is displayed, the entire Preview area will be scanned. When a cropping frame is displayed, the portion within the cropping frame will be scanned. Note • To enlarge/reduce the scanned image, enter values into (Width) and (Height) in Output Settings or specify a value (by 1 %) for %.
  • Page 732 Note • Refer to "Adjusting Cropping Frames (ScanGear)" for details on cropping frames. • For details on whether or how the cropping frame is initially displayed on a preview image, refer to Cropping Frame on Previewed Images in "Preview Tab" (Preferences dialog box). (Switch Aspect Ratio) Available when Output Size is set to anything but Flexible.
  • Page 733: Image Settings

    Image Settings Important • Do not apply these functions to images without moire, dust/scratches, or faded colors. The color tone may be adversely affected. • Image correction results may not be reflected in the preview image. Note • Selectable settings depend on Color Mode settings. •...
  • Page 734 Important • You can set Image Adjustment after preview. • You can set this setting when Recommended is selected on the Color Settings tab of the Preferences dialog box. Note • If the image is not adjusted properly with Auto, specify the document type. •...
  • Page 735 Select this to reduce small dust particles and scratches. Large ones may remain. Medium It is recommended that you normally select this setting. High Select this to reduce large dust particles and scratches; however, evidence of the reduction process may remain or delicate parts of the image may be removed. Important •...
  • Page 736 Gutter Shadow Correction Use this function to correct shadows that appear between pages when scanning open booklets. When you set the Gutter Shadow Correction setting in the preview image, the result will be reflected. Preview the effects before scanning, as results vary depending on the type of document and how it is pressed.
  • Page 737 • If the shadow is not corrected properly, adjust the cropping frame (scan area) on the preview image. Adjusting Cropping Frames (ScanGear)
  • Page 738: Color Adjustment Buttons

    Color Adjustment Buttons The Color Adjustment Buttons allow you to make fine corrections to the image brightness and color tones including adjustments to the image's overall brightness or contrast and adjustments to its highlight and shadow values (histogram) or balance (tone curve). Important •...
  • Page 739 (Histogram) A histogram allows you to see the data concentration at each brightness level of an image. You can specify the brightest level (highlight) and darkest level (shadow) within an image, cut the levels and expand the middle of the tonal range of the image. Adjusting Histogram (Tone Curve Settings) Adjust the brightness of an image by selecting the type of graph (tone curve) showing the balance of...
  • Page 740 Enter Setting Name and click Add; the name appears in Tone Curve Settings List or Threshold Settings List. Click Save to save. To delete an item, select it in Tone Curve Settings List or Threshold Settings List and click Delete. Click Save to save the settings displayed in Tone Curve Settings List or Threshold Settings List.
  • Page 741: Preferences Dialog Box

    Preferences Dialog Box In the Preferences dialog box, you can make advanced settings to ScanGear (scanner driver) functions via the Scanner, Preview, Scan, and Color Settings tabs. Click Preferences... in the ScanGear screen to open the Preferences dialog box. Scanner Tab Allows you to set the quiet mode, specify the folder in which to save images temporarily, and set the music file to play during or at the end of a scan.
  • Page 742: Scanner Tab

    Scanner Tab On the Scanner tab, you can specify the following settings. Important • Available functions and settings vary depending on your scanner or printer. Auto Power Settings You can set to turn the machine on or off automatically. Click Settings... to display the Auto Power Settings dialog box. Note •...
  • Page 743 Quiet Settings The silent function allows you to reduce the operating noise of this machine. Use this when you wish to reduce the operating noise such as when scanning or printing at night. Click Settings... to set the quiet mode. Note •...
  • Page 744 Calibration Settings When you set Execute at Every Scan to ON, the scanner will be calibrated every time before previewing and scanning, to reproduce correct color tones in scanned images. Note • Even when Execute at Every Scan is set to OFF, the scanner may be calibrated automatically in some cases (such as immediately after you turn the machine on).
  • Page 745: Preview Tab

    Preview Tab On the Preview tab, you can specify the following settings. Preview at Start of ScanGear Select what to do with Preview when ScanGear (scanner driver) is started. Automatically Execute Preview ScanGear will automatically start previewing at startup. Display Saved Preview Image The previously previewed image will be displayed.
  • Page 746 Larger Displays 105 % (in width and height) of the area displayed for the standard size. Standard The standard size. Smaller Displays 95 % (in width and height) of the area displayed for the standard size. Note • When you change the Cropping Size for Thumbnail View setting, the preview images will be refreshed and cropped to the new size.
  • Page 747: Scan Tab

    Scan Tab On the Scan tab, you can specify the following settings. Status of ScanGear dialog after scanning Select what to do with ScanGear (scanner driver) after scanning images. Close ScanGear automatically Select this to return to the original application when scanning is completed. Do not close ScanGear automatically Select this to return to the ScanGear screen for another scan when scanning is completed.
  • Page 748: Color Settings Tab

    Color Settings Tab On the Color Settings tab, you can specify the following settings. Color Adjustment Select one of the following. Recommended Select this to vividly reproduce the tone of a document on the screen. It is recommended that you normally select this setting.
  • Page 749 Note • Depending on your scanner or printer, this setting may not be available when scanning from the ADF (Auto Document Feeder). • You can select one when Color Mode is Color or Grayscale. • Color Matching is available when ScanGear, monitor, color management-compliant application (such as Adobe Photoshop), and printer are set up correctly.
  • Page 750: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen or ADF (Auto Document Feeder) of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 751 the platen may be saved as PDF files. To save in a format other than PDF, scan by specifying the data format. Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items.
  • Page 752 2. Place the documents on the ADF, then adjust the document guides to the width of the documents. Insert the documents face-up until a beep sounds. Note • When scanning duplex documents, place the front sides facing up. They will not be scanned in the correct page order if placed the other way around.
  • Page 753: Adjusting Cropping Frames (Scangear)

    Adjusting Cropping Frames (ScanGear) "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. On the Basic Mode tab and Advanced Mode tab, you can specify cropping frames (scan areas) on the image(s) displayed in the Preview area of the screen.
  • Page 754 In whole image view: Represents an unselected cropping frame. The settings on the Basic Mode tab or Advanced Mode tab will not be applied. Adjusting a Cropping Frame The cursor will change into (Arrow) when it is positioned over a cropping frame. If you click and drag the mouse in the direction of the arrow, the cropping frame will expand or contract accordingly.
  • Page 755 In whole image view: Click and drag the mouse in a space outside the existing cropping frame to create a new cropping frame in the Preview area. The new cropping frame will be the active cropping frame, and the old cropping frame will be the unselected cropping frame.
  • Page 756 In whole image view: To delete a cropping frame, select it and click (Remove Cropping Frame) on the Toolbar. Alternatively, press the Delete key. When there are multiple cropping frames, all the selected cropping frames (active cropping frame and selected cropping frames) are deleted simultaneously.
  • Page 757: General Notes (Scanner Driver)

    General Notes (Scanner Driver) ScanGear (scanner driver) is subject to the following restrictions. Keep these points in mind when using it. Scanner Driver Restrictions • When using the NTFS file system, the TWAIN data source may not be invoked. This is because the TWAIN module cannot be written to the winnt folder for security reasons.
  • Page 758 • When scanning images into Microsoft Office 2007/Microsoft Office 2010 (Word, Excel, PowerPoint, etc.), use Microsoft Clip Organizer. • Images may not be scanned correctly in some applications. In that case, increase the operating system's virtual memory and retry. • When image size is too large (such as when scanning large images at high resolution), your computer may not respond or the progress bar may remain at 0 % depending on the application.
  • Page 759: Useful Information On Scanning

    Useful Information on Scanning Adjusting Cropping Frames in the Image Stitch Window Resolution Data Formats Color Matching...
  • Page 760: Adjusting Cropping Frames In The Image Stitch Window

    Adjusting Cropping Frames in the Image Stitch Window "Cropping" is the act of selecting the area you want to keep in an image and discarding the rest when scanning it. In the Image Stitch window, you can specify a cropping frame on the image displayed in the Preview area. Note •...
  • Page 761: Resolution

    Resolution The data in the image you have scanned is a collection of dots carrying information about brightness and color. The density of these dots is called "resolution", and resolution will determine the amount of detail your image contains. The unit of resolution is dots per inch (dpi). Dpi is the number of dots per inch (2.5 cm). The higher the resolution (value), the more detail in your image;...
  • Page 762 Important • If you double the resolution, the data size of the scanned image quadruples. If the file is too large, the processing speed will slow down significantly, and you will experience inconvenience such as lack of memory. Set the minimum required resolution according to the use of the image. Note •...
  • Page 763: Data Formats

    Data Formats You can select a data format when saving scanned images. You should specify the most suitable data format according to how you want to use the image on which application. Available data formats vary by application and operating system (Windows or Mac OS). See below for the characteristics of each image data format.
  • Page 764: Color Matching

    Color Matching "Color Matching" is the act of making adjustments so that the color tones match between the original item, the monitor display, and the color printout. On your scanner or printer, the color tones are adjusted as shown below. Example: When sRGB is selected as the output profile (target): The image's color space is converted from the scanner's color space to sRGB by ScanGear.
  • Page 765: Ij Network Scanner Selector Ex Menu And Setting Screen

    Disable Canon IJ Network Scanner Selector EX / Enable Canon IJ Network Scanner Selector EX Enables or disables IJ Network Scanner Selector EX. When you select Disable Canon IJ Network Scanner Selector EX, you will not be able to scan over a network from the operation panel.
  • Page 766 Exit Exits IJ Network Scanner Selector EX; (Enabled) or (Disabled) disappears from the notification area on the desktop. Scan-from-PC Settings Screen Right-click the icon from the notification area on the desktop, then select Settings... to display the Scan- from-PC Settings screen. Your scanner or printer must be selected with IJ Network Scanner Selector EX before scanning over a network.
  • Page 767 • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual. • You do not need to use this software when scanning via USB. Refer to "Uninstalling IJ Network Scanner Selector EX"...
  • Page 768: Uninstalling Ij Network Scanner Selector Ex

    • Windows 7/Windows Vista: 1. From the Start menu, select Control Panel > Programs > Programs and Features. 2. Select Canon IJ Network Scanner Selector EX, then click Uninstall/Change. Note • If the User Account Control screen appears, click Continue.
  • Page 769: Other Scanning Methods

    Other Scanning Methods Scanning with WIA Driver Scanning Using the Control Panel (Windows XP Only)
  • Page 770: Scanning With Wia Driver

    • If you have more than one scanner or printer, a scanner selection screen may appear. Double- click the scanner you want to use. • For USB connection: Canon XXX series (where "XXX" is the model name) • For network connection: XXX series_MAC address (where "XXX" is the model name) 3.
  • Page 771 Source Select a scanner type. Paper size This setting is not available for your scanner or printer. Color format Select the color mode in which to scan the item. File type Select a data format from JPEG, BMP, PNG, and TIFF. Resolution (DPI) Enter the resolution.
  • Page 772 • If you have more than one scanner or printer, a scanner selection screen may appear. Double- click the scanner you want to use. • For USB connection: Canon XXX series (where "XXX" is the model name) • For network connection: XXX series_MAC address (where "XXX" is the model name) 3.
  • Page 773 When scanning is completed, the scanned image appears in the application.
  • Page 774: Scanning Using The Control Panel (Windows Xp Only)

    • When using the scanner or printer with network connection, you cannot scan using the WIA driver. 1. From the Start menu, select Control Panel. 2. Click Printers and Other Hardware > Scanners and Cameras, then double-click Canon XXX series (where "XXX" is the model name).
  • Page 775 Brightness Move the slider to adjust the brightness. Move it to the left to darken and right to brighten the image. You can also enter a value (-127 to 127). Contrast Move the slider to adjust the contrast. Moving it to the left will decrease the contrast of the image, thus softening the image.
  • Page 776: Placing Items (When Scanning From A Computer)

    Placing Items (When Scanning from a Computer) Learn how to place items on the platen of your scanner or printer. Place items correctly according to the type of item to be scanned. Otherwise, items may not be scanned correctly. Important •...
  • Page 777 Placing Multiple Items: Allow 0.4 inch (1 cm) or more space between the edges (diagonally striped area) of the platen and items, and between items. Portions placed on the diagonally striped area cannot be scanned. more than 0.4 inch (1 cm) Note •...
  • Page 778: Scanning From The Operation Panel Of The Machine

    Scanning from the Operation Panel of the Machine Forwarding Scanned Data to the Computer Using the Operation Panel of the Machine Basic Attaching the Scanned Data to E-mail Using the Operation Panel of the Machine Setting Items for Scanning Using the Operation Panel of the Machine Network Scan Settings Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility...
  • Page 779: Forwarding Scanned Data To The Computer Using The Operation Panel Of The Machine

    Network Scan Settings • The destination and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Box Make sure that the machine is turned on.
  • Page 780 Note • If the Scan standby screen for forwarding the data to the USB-connected computer is displayed on the touch screen, tap to display the screen for selecting to which you save the data. Select the computer to forward the scanned data following the procedure below. 1.
  • Page 781 A. Tap to select the document type. Note • When you forward the scanned data to the computer searched using WSD, you cannot select the document type. Auto scan This item is available only when the machine is connected to the computer using a USB cable.
  • Page 782 The program selection screen may be displayed after touching the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, then click OK. From the next time, Canon IJ Scan Utility is automatically started.
  • Page 783 If you want to scan originals with advanced settings, or if you want to edit or print the scanned images: If you scan originals from a computer using My Image Garden, My Image Garden enables you to edit the scanned images, such as optimizing or trimming. In addition, you can edit or print the scanned images using the compatible application software to make better use of them.
  • Page 784: Attaching The Scanned Data To E-Mail Using The Operation Panel Of The Machine

    Network Scan Settings • The mail software and the file name are specified in Canon IJ Scan Utility. You can specify the destination and the file name in Canon IJ Scan Utility. For details on settings of Canon IJ Scan Utility: Settings Dialog Box Make sure that the machine is turned on.
  • Page 785 4. Tap the computer to forward the scanned data. Tap Local (USB) for a USB-connected computer, or tap the computer to forward the scanned data for a network-connected computer. The Scan standby screen is displayed. 5. Specify the settings as necessary. A.
  • Page 786 The program selection screen may be displayed after touching the Color or Black button for the first time. In this case, specify Canon IJ Scan Utility as the application software to use, select Always use this program for this action, then click OK. From the next time, Canon IJ Scan Utility is automatically started.
  • Page 787: Setting Items For Scanning Using The Operation Panel Of The Machine

    • When you forward the scanned data to the computer or attach the data to an e-mail, you can specify the destination and file name using Canon IJ Scan Utility. Settings Dialog Box • If you scan originals from the computer, you can scan with advanced settings. For details on scanning...
  • Page 788: Unsharp Mask

    Select the data format of the scanned data. 3. Scan res (Scan resolution) Select the resolution for scanning. 4. Preview This setting is not available. 5. Reduce show-thru (Reducing show-through) Characters on the back may show through when scanning a thin document such as a newspaper. Select ON if characters seem to show through on the scanned document.
  • Page 789: Network Scan Settings

    If IJ Network Scanner Selector EX is not displayed on the Start screen, select the Search charm, then search for "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX.
  • Page 790 2. Select "Canon XXX series Network" (where "XXX" is the model name) for Product Name. Note • For USB connection, select "Canon XXX series" (where "XXX" is the model name) for Product Name. 3. Click Settings... to use another scanner connected to a network.
  • Page 791 "IJ Network Scanner Selector EX". • Windows 7/Windows Vista/Windows XP: From the Start menu, click All Programs > Canon Utilities > IJ Network Scanner Selector EX > IJ Network Scanner Selector EX. The icon appears in the notification area on the desktop, and the Scan-from-PC Settings screen appears.
  • Page 792 • MP Drivers is installed • Network settings of your scanner or printer is completed after installing the MP Drivers • Network communication between your scanner or printer and computer is enabled If your scanner or printer still does not appear, refer to "Problems with Network Communication" for your model from Home of the Online Manual.
  • Page 793: Selecting A Response To Commands From The Operation Panel Using Ij Scan Utility

    Selecting a Response to Commands from the Operation Panel Using IJ Scan Utility IJ Scan Utility allows you to specify how to respond when scanning from the operation panel. Note • The screens for scanning with Auto Scan from the operation panel are used as examples in the following descriptions.
  • Page 794 Note • Refer to the following for details. Settings (Save to PC (Auto)) Dialog Box Settings (Save to PC (Photo)) Dialog Box Settings (Save to PC (Document)) Dialog Box Settings (Attach to E-mail (Photo)) Dialog Box Settings (Attach to E-mail (Document)) Dialog Box 4.
  • Page 795 6. Select the application you want to start after scanning in Application Settings. 7. Click OK.
  • Page 796 The responses will be executed according to the specified settings when you start scanning from the operation panel.
  • Page 797: Troubleshooting

    Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality...
  • Page 798: Problems With Network Communication

    Problems with Network Communication Problems with the Machine While Using with Network Cannot Detect a Machine on a Network Other Problems with Network...
  • Page 799: Problems With The Machine While Using With Network

    Problems with the Machine While Using with Network The Machine Stopped Working Suddenly Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Printing Speed Is Slow Cannot Use the Card Slot via Network Cannot Use the Machine on Replacing an Access Point or Changing Its settings...
  • Page 800: The Machine Stopped Working Suddenly

    The Machine Stopped Working Suddenly Cannot Communicate with the Machine After the Network Settings Are Changed Cannot Communicate with the Machine over the Wireless LAN Cannot Communicate with the Machine Using the Access Point Mode Cannot Communicate with the Machine over the Wired LAN Cannot Print, Scan, or Access the Card Slot from a Computer Connected to the Network Cannot Communicate with the Machine After the Network Settings Are Changed...
  • Page 801 Make sure that the firewall of the security software is disabled. Check10 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 802 Is the machine selected to connect external communication devices (e.g. Check3 computers, smartphones, or tablets)? Select an access point name (SSID) specified for the machine as a destination for external communication devices. Enter a password if you specify it for the machine. Check4 Make sure that external communication devices are not placed far away from Check5...
  • Page 803 When using wireless LAN, make sure that access control is not set to the Check3 access point. For the procedures to connect an access point and set it up, refer to the instruction manual of your access point or contact its manufacturer. Note •...
  • Page 804: Ink Remaining Level Is Not Displayed On Printer Status Monitor Of The Machine

    Ink Remaining Level Is Not Displayed on Printer Status Monitor of the Machine Use the printer driver with bidirectional communication. Select Enable bidirectional support in the Ports sheet of the properties dialog box of the printer driver. How to Open the Printer Driver Setup Window...
  • Page 805: Printing Speed Is Slow

    Printing Speed Is Slow The machine may be printing out a large job issued from another computer. Check1 When using wireless LAN, make sure that the radio status is good and adjust Check2 the installation positions while monitoring the radio status with IJ Network Tool. Monitoring Wireless Network Status Make sure that there is no barrier or obstacle between the access point and the machine.
  • Page 806: Cannot Use The Card Slot Via Network

    Cannot Use the Card Slot via Network Cannot Mount the Card Slot Cannot Use the Card Slot Cannot Access to the Card Slot Because of Some Security Settings on the Computer...
  • Page 807: Cannot Mount The Card Slot

    Cannot Mount the Card Slot The Available Drive Letter Cannot Be Selected on the Network Setup of the Card Slot Screen The Card Slot Cannot Be Mounted with IJ Network Tool The Available Drive Letter Cannot Be Selected on the Network Setup of the Card Slot Screen On this screen, only D to Z can be selected as the network drive for the card slot.
  • Page 808 4. When the "canon_memory" icon appears, right-click the icon, then select Map Network Drive. 5. Select the drive letter, then click Finish.
  • Page 809: Cannot Access To The Card Slot Because Of Some Security Settings On The Computer

    Cannot Access to the Card Slot Because of Some Security Settings on the Computer Make sure that Read/write attribute in Device user settings under Device Check1 settings is set to Writable from LAN PC. Device user settings Make sure that the memory card is inserted in the card slot. Check2 To share the printer's card slot with multiple computers over a network, set Set Check3...
  • Page 810 2. Click Advanced settings. If the User Account Control screen is displayed, click Yes. 3. Select and right-click Inbound Rules, then select New Rule. If you set outbound rules, right-click Outbound Rules. 4. Select Port, then click Next. 5. Select TCP, then select Specific local ports: and input "137", then click Next. If you open UDP ports, select UDP.
  • Page 811 2. Click the Computer Name tab, then click Change. 3. Change the workgroup name to "WORKGROUP", then click OK. Disconnect the network drive for the card slot and mount it again following the Check6 procedure below. 1. Select Disconnect Network Drive as shown below. •...
  • Page 812: Cannot Use The Card Slot

    Cannot Use the Card Slot Is the icon of the card slot displayed? Check1 To use the card slot over network, you have to mount the card slot as the network drive of the computer. The "canon_memory (\\xxxxxxxxxxxx)" (or "canon_memory" on `xxxxxxxxxxxx') icon with the mapped drive letter appears on Computer (or My Computer).
  • Page 813: Cannot Use The Machine On Replacing An Access Point Or Changing Its Settings

    Cannot Use the Machine on Replacing an Access Point or Changing Its settings When you replace an access point, perform network setup of the machine again. Perform network setup again with the Setup CD-ROM or perform it again according to the instructions on our website.
  • Page 814: Cannot Detect A Machine On A Network

    Cannot Detect a Machine on a Network Cannot Detect the Machine When Setting up Network Communication The Machine Cannot Be Detected in the Wireless LAN The Machine Cannot Be Detected in the Wired LAN Note • You cannot use the wireless LAN and the wired LAN at the same time.
  • Page 815: Cannot Detect The Machine When Setting Up Network Communication

    Cannot Detect the Machine When Setting up Network Communication If the machine could not be detected on the network when setting up the network communication, confirm the network settings before redetecting the machine. Cannot Detect the Machine during Wireless LAN Setup: Check 1 Cannot Detect the Machine during Wired LAN Setup: Check 1 Note •...
  • Page 816: Cannot Detect The Machine During Wireless Lan Setup: Check 1

    Cannot Detect the Machine during Wireless LAN Setup: Check 1 Are the machine and network device (router, access point, etc.) turned on? Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the network device (router, access point, etc.) is turned on. If the machine or the network device is turned off: Turn on the machine or the network device.
  • Page 817: Cannot Detect The Machine During Wireless Lan Setup: Check 2

    Cannot Detect the Machine during Wireless LAN Setup: Check 2 Is the wireless LAN setting of the machine enabled? Make sure that the Wi-Fi lamp of the machine is lit. If the Wi-Fi lamp is off: The wireless LAN setting of the machine is disabled. Enable the wireless LAN setting of the machine. After enabling the wireless LAN setting, click Back to Top on the Check Printer Settings screen to try to set up the network communication from the beginning.
  • Page 818: Cannot Detect The Machine During Wireless Lan Setup: Check 3

    Cannot Detect the Machine during Wireless LAN Setup: Check 3 Is the machine connected to the access point? By using the operation panel of the machine, make sure that the machine is connected to the access point. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
  • Page 819: Cannot Detect The Machine During Wireless Lan Setup: Check 4

    Cannot Detect the Machine during Wireless LAN Setup: Check 4 Are the SSID of the access point connected to your computer and that of the machine the same? You can confirm the SSID of the access point connected to the machine on the touch screen. Select Setup on the HOME screen, then select Device settings >...
  • Page 820: Cannot Detect The Machine During Wireless Lan Setup: Check 5

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * On the Setup CD-ROM, select win > Driver > DrvSetup, then set the security software to allow the file Setup.exe or Setup64.exe to access the network.
  • Page 821: Cannot Detect The Machine During Wireless Lan Setup: Check 6

    Cannot Detect the Machine during Wireless LAN Setup: Check 6 Check the settings of the access point. Check the settings of the access point for the network connection such as IP address filtering, MAC address filtering, or DHCP function. Make sure that the radio channel of the access point and that assigned to the machine are the same. For details on how to check the settings of the access point, refer to the instruction manual supplied with the access point or contact its manufacturer.
  • Page 822: Cannot Detect The Machine During Wired Lan Setup: Check 1

    Cannot Detect the Machine during Wired LAN Setup: Check 1 Is the LAN cable connected, and are the machine and the router turned on? Make sure that the LAN cable is connected. Make sure that the machine is turned on. Confirming that the Power Is On Make sure that the router is turned on.
  • Page 823: Cannot Detect The Machine During Wired Lan Setup: Check 2

    Cannot Detect the Machine during Wired LAN Setup: Check 2 Are the computer and the router configured and can the computer connect to the network? Make sure that you can view any web pages on your computer. If you cannot view any web pages: Click Cancel on the Check Printer Settings screen to cancel to set up the network communication.
  • Page 824: Cannot Detect The Machine During Wired Lan Setup: Check 3

    Cannot Detect the Machine during Wired LAN Setup: Check 3 Is the wired LAN setting of the machine enabled? By using the operation panel of the machine, confirm the wired LAN setting of the machine. Select Setup on the HOME screen, then select Device settings > LAN settings > Change LAN. Make sure that Wired LAN active is selected on the touch screen.
  • Page 825: Cannot Detect The Machine During Wired Lan Setup: Check 4

    Cannot Detect the Machine during Wired LAN Setup: Check 4 Is the machine connected to the router? By using the operation panel of the machine, make sure that the machine is connected to the router. Select Setup on the HOME screen, then select Device settings > LAN settings > Confirm LAN settings >...
  • Page 826: Cannot Detect The Machine During Wired Lan Setup: Check 5

    • When the message does not appear on your computer: Cancel to set up, then set the security software to allow Canon software* to access the network. * On the Setup CD-ROM, select win > Driver > DrvSetup, then set the security software to allow the file Setup.exe or Setup64.exe to access the network.
  • Page 827: Cannot Detect The Machine During Wired Lan Setup: Check 6

    Cannot Detect the Machine during Wired LAN Setup: Check 6 Check the settings of the router. Check the settings of the router for the network connection such as IP address filtering, MAC address filtering, or DHCP function. For details on how to check the settings of the router, refer to the instruction manual supplied with the router or contact its manufacturer.
  • Page 828: The Machine Cannot Be Detected In The Wireless Lan

    If not, perform setup with the Setup CD-ROM or perform it according to the instructions on our website. When using IJ Network Tool, click Update to search for the machine again. Check5 Canon IJ Network Tool Screen When searching for a machine over a network, make sure that the machine is Check6 associated with the port.
  • Page 829 Make sure that the firewall of the security software is disabled. Check13 If the firewall function of your security software is turned on, a message may appear warning that Canon software is attempting to access the network. If the warning message appears, set the security software to always allow access.
  • Page 830: The Machine Cannot Be Detected In The Wired Lan

    The Machine Cannot Be Detected in the Wired LAN Make sure that the machine is turned on. Check1 Is Change LAN in LAN settings under Device settings set to Disable LAN? Check2 LAN settings Make sure that the LAN cable is connected properly. Check3 Make sure that the machine is connected to the router with the LAN cable.
  • Page 831: Other Problems With Network

    Other Problems with Network Forgot an Access Point Name, SSID, or a Network Key The Message Is Displayed on the Computer Screen During Setup The Administrator Password Set to the Machine Was Forgotten Checking Information about the Network Packets Are Sent Steadily Date Modified of Files Changes When Saving Them on the Memory Card over Network How to Restore the Machine's Network Settings to Factory Default...
  • Page 832: Forgot An Access Point Name, Ssid, Or A Network Key

    Forgot an Access Point Name, SSID, or a Network Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) How to Set an Encryption Key Cannot Connect with an Access Point to Which a WEP or WPA/WPA2 Key Is Set (You Forgot the WEP or WPA/WPA2 Key) For information on how to set up the access point, refer to the instruction manual provided with the access point or contact its manufacturer.
  • Page 833: The Message Is Displayed On The Computer Screen During Setup

    The Message Is Displayed on the Computer Screen During Setup The Enter Password Screen Is Displayed During Setup The Screen for Setting the Encryption Is Displayed After Selecting the Access Point in the Search Screen "You are connecting the machine to the non encrypted wireless network" Is Displayed The Enter Password Screen Is Displayed During Setup The following screen is displayed if an administrator password is set to the machine which has already been set up to use via a network.
  • Page 834: The Administrator Password Set To The Machine Was Forgotten

    The Administrator Password Set to the Machine Was Forgotten Initialize the machine settings. Select Reset all, then the administrator password reverts to the default. Reset setting After initializing the machine settings, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 835: Checking Information About The Network

    To display the network setting information using IJ Network Tool, select Network Information on the View menu. Canon IJ Network Tool Screen Checking the IP Address or the MAC Address of the Computer To check the IP address or MAC address assigned to the computer, follow the procedure below.
  • Page 836 2. Type the ping command and the IP address of the target machine or the target access point, and then press the Enter key. ping XXX.XXX.XXX.XXX "XXX.XXX.XXX.XXX" is the IP address of the target device. If the communication is available, a message such as the following is displayed. Reply from XXX.XXX.XXX.XXX: bytes=32 time=10ms TTL=255 When Request timed out is displayed, the communication is not available.
  • Page 837: Packets Are Sent Steadily

    IJ Network Scanner Selector EX. To disable IJ Network Scanner Selector EX, right-click the icon on the notification area on the desktop, then select Disable Canon IJ Network Scanner Selector EX.
  • Page 838: Date Modified Of Files Changes When Saving Them On The Memory Card Over Network

    Date Modified of Files Changes When Saving Them on the Memory Card over Network Does IJ Network Scanner Selector EX run? Check If you write files to a memory card over a network when IJ Network Scanner Selector EX is not running, the Date Modified of the files will change.
  • Page 839: How To Restore The Machine's Network Settings To Factory Default

    How to Restore the Machine's Network Settings to Factory Default Important • Note that initialization erases all network settings on the machine, and printing or scanning operation from a computer over network may become impossible. To use the machine over network, perform setup with the Setup CD-ROM or perform it according to the instructions on our website.
  • Page 840: Problems With Printing

    Problems with Printing Printing Does Not Start Paper Jams Paper Does Not Feed Properly/"No Paper" Error Occurs Cannot Print on the Disc Label Cannot Print Properly with Automatic Duplex Printing Copying/Printing Stops Before It Is Completed...
  • Page 841: Printing Does Not Start

    Printing Does Not Start Make sure that the power plug is securely plugged in, then touch the ON button Check1 to turn the machine on. While the POWER lamp is flashing, the machine is initializing. Wait until the POWER lamp stops flashing and remains lit.
  • Page 842 Are the Media Type and the Page Size settings of the printer driver correct? Check7 When using non Canon genuine specialty paper, be sure to select the proper media type or page size correctly in the printer driver. Confirm the settings following the procedure below, and try printing again.
  • Page 843 In Windows 7, Windows Vista, or Windows XP, click Start and select All programs, Canon Utilities, Canon My Printer, Canon My Printer, then select Diagnose and Repair Printer. Follow the on- screen instructions to set the correct printer port, then select your machine's name.
  • Page 844: Paper Jams

    Paper Jams When paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. Watch the movie • When a Support Code and a message are displayed on the computer screen: • When a Support Code and a message are displayed on the touch screen: For details on how to remove the jammed paper, refer to Support Code List (When Paper Is Jammed).
  • Page 845: Paper Does Not Feed Properly/"No Paper" Error Occurs

    Paper Does Not Feed Properly/"No Paper" Error Occurs Make sure that paper is loaded. Check1 Loading Paper Make sure of the following when you load paper. Check2 • When loading two or more sheets of paper, flip through the paper before loading. •...
  • Page 846 Clean the paper feed roller. Check7 Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. If two or more sheets of paper feed from the cassette at once, clean the inside Check8 of the cassette.
  • Page 847: Cannot Print On The Disc Label

    Disc. Unrecognizable printable disc may be placed. Check2 Canon recommends that you use printable discs specially processed to be printed on by an inkjet printer. Disc Tray Jammed Pull out the disc tray gently. If the disc tray cannot be pulled out, turn the machine off, then turn the machine back on again. The disc tray will automatically be ejected.
  • Page 848 Disc Tray Does Not Feed Properly...
  • Page 849: Cannot Print Properly With Automatic Duplex Printing

    Cannot Print Properly with Automatic Duplex Printing Is the setting for automatic duplex printing selected? Check1 Make sure that the Duplex Printing and Automatic check boxes are selected on the Page Setup sheet in the printer driver setup window. Duplex Printing Make sure that the actual size of the paper is suitable for automatic duplex Check2 printing.
  • Page 850: Copying/Printing Stops Before It Is Completed

    Copying/Printing Stops Before It Is Completed Is the disc tray guide opened while printing on paper? Check1 Close the disc tray guide, then tap OK on the touch screen. Is the paper loaded? Check2 Make sure that paper is loaded. If the machine has run out of paper, load paper.
  • Page 851: Problems With Printing Quality

    Problems with Printing Quality Print Results Not Satisfactory Ink Is Not Ejected...
  • Page 852: Print Results Not Satisfactory

    Print Results Not Satisfactory If the print result is not satisfactory due to white streaks, misaligned lines, or uneven colors, confirm the paper and print quality settings first. Do the page size and media type settings match the size and type of the loaded Check1 paper? When these settings are incorrect, you cannot obtain a proper print result.
  • Page 853 Part of the Page Is Not Printed No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks Lines Are Misaligned Line Does Not Print or Prints Partially Image Does Not Print or Prints Partially Printed Paper Curls or Has Ink Blots Paper Is Smudged/Printed Surface Is Scratched Back of the Paper Is Smudged Vertical Lines Are Printed on the Sides of the Printout Colors Are Uneven or Streaked...
  • Page 854: Cannot Print To End Of Job

    Cannot Print to End of Job Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 855: Part Of The Page Is Not Printed

    Part of the Page Is Not Printed When performing automatic duplex printing, the reason below is possible. Check When performing automatic duplex printing, the printable area at the top of the page will be 0.08 inches / 2 mm narrower than the usual. For this reason, the bottom of the page may not be printed.
  • Page 856: No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks

    No Printing Results/Printing Is Blurred/Colors Are Wrong/White Streaks No Printing Results Printing Is Blurred Colors Are Wrong White Streaks Watch the movie...
  • Page 857 Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Check the status of ink tanks. Replace the ink tank if the ink has run out. Check2 Replacing an Ink Tank Is the orange tape or protective film remaining? Check3 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A).
  • Page 858 • When copying, see also the sections below: Is the platen glass dirty? Check6 Clean the platen glass. Cleaning the Platen Glass and Document Cover Make sure that the original is properly loaded on the platen glass. Check7 Loading Originals Is the original loaded with the side to be copied facing down on the platen Check8 glass?
  • Page 859: Lines Are Misaligned

    Lines Are Misaligned Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Perform Print Head Alignment. Check2 If printed lines are misaligned or print results are otherwise unsatisfactory, adjust the print head position. Aligning the Print Head Note •...
  • Page 860: Line Does Not Print Or Prints Partially

    Line Does Not Print or Prints Partially Is the Page Layout Printing performed or the Binding margin function used? Check1 When the Page Layout Printing or Binding margin function is being used, thin lines may not be printed. Try thickening the lines in the document. Is the size of the print data extremely large? Check2 Click Print Options on the Page Setup sheet on the printer driver.
  • Page 861: Image Does Not Print Or Prints Partially

    Image Does Not Print or Prints Partially Select the setting not to compress the printing data. Check1 If you select the setting not to compress the printing data with an application software you are using, the printing result may be improved. Click Print Options on the Page Setup sheet on the printer driver.
  • Page 862: Printed Paper Curls Or Has Ink Blots

    Is Photo Paper used for printing photographs? Check3 When printing data with high color saturation such as photographs or images in deep color, we recommend using Photo Paper Plus Glossy II or other Canon speciality paper. Media Types You Can Use...
  • Page 863: Paper Is Smudged/Printed Surface Is Scratched

    Paper Is Smudged/Printed Surface Is Scratched Paper Is Smudged The Edges of Paper Are Smudged Printed Surface Is Smudged Printed Surface Is Scratched Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the appropriate type of paper used? Check the followings: Check2 •...
  • Page 864 1. Roll up the paper in the opposite direction to the paper curl as shown below. 2. Check that the paper is now flat. We recommend printing curl-corrected paper one sheet at a time. Note • Depending on the media type, the paper may be smudged or may not be fed properly even if it is not curled inward.
  • Page 865 If you are using plain paper to print images with high intensity, the paper may absorb too much ink and become wavy, causing paper abrasion. • When printing from your computer 1. Reduce the intensity setting in the printer driver and try printing again. 2.
  • Page 866: Back Of The Paper Is Smudged

    Back of the Paper Is Smudged Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Is the paper feed roller dirty? Check2 Clean the paper feed roller. Cleaning the Paper Feed Roller Note • Cleaning the paper feed roller will wear the roller, so perform this procedure only when necessary. Perform the Bottom Plate Cleaning to clean the inside of the machine.
  • Page 867: Vertical Lines Are Printed On The Sides Of The Printout

    Vertical Lines Are Printed on the Sides of the Printout Is the size of the loaded paper correct? Check The vertical lines may be printed in the margin if the size of the loaded paper is larger than that you have specified.
  • Page 868: Colors Are Uneven Or Streaked

    Colors Are Uneven or Streaked Colors Are Uneven Colors Are Streaked Watch the movie Did you confirm the paper and print quality settings? Check1 Print Results Not Satisfactory Print the Nozzle Check Pattern and perform any necessary maintenance Check2 operations such as Print Head Cleaning. Print the Nozzle Check Pattern to determine whether the ink ejects properly from the print head nozzles.
  • Page 869 • If the problem is not resolved after performing the Print Head Deep Cleaning twice: If Print Head Deep Cleaning does not resolve the problem, the print head may be damaged. Contact the service center. Perform Print Head Alignment. Check3 Aligning the Print Head Note •...
  • Page 870: Ink Is Not Ejected

    Ink Is Not Ejected Has the ink run out? Check1 Open the operation panel, then check the status of ink lamp. Checking the Ink Status Is the orange tape or protective film remaining? Check2 Make sure that all of the protective film is peeled off and the Y-shape air hole is exposed, as illustrated in (A). If the orange tape is left as in (B), pull the orange tape and remove it.
  • Page 871: Problems With Scanning

    Problems with Scanning Problems with Scanning Scan Results Not Satisfactory Software Problems...
  • Page 872: Problems With Scanning

    Problems with Scanning Scanner Does Not Work ScanGear (Scanner Driver) Does Not Start Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Cannot Scan Multiple Items at One Time Cannot Scan Properly with Auto Scan Slow Scanning Speed "There is not enough memory."...
  • Page 873: Scanner Does Not Work

    Scanner Does Not Work Make sure that your scanner or printer is turned on. Check 1 Connect the USB cable to a different USB port on the computer. Check 2 If the USB cable is connected to a USB hub, remove it from the USB hub and Check 3 connect it to a USB port on the computer.
  • Page 874: Scangear (Scanner Driver) Does Not Start

    ScanGear (Scanner Driver) Does Not Start Make sure that MP Drivers is installed. Check 1 If not installed, install MP Drivers from the Setup CD-ROM or the web page. Select your scanner or printer on the application's menu. Check 2 Important •...
  • Page 875: Error Message Appears And The Scangear (Scanner Driver) Screen Does Not Appear

    Error Message Appears and the ScanGear (Scanner Driver) Screen Does Not Appear Make sure that your scanner or printer is turned on. Check 1 Turn off your scanner or printer, then reconnect the USB cable and replug the Check 2 power cord.
  • Page 876: Cannot Scan Multiple Items At One Time

    Cannot Scan Multiple Items at One Time Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check if you can properly scan one item. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 877: Cannot Scan Properly With Auto Scan

    Cannot Scan Properly with Auto Scan Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Multiple items scanning may not be supported. Check 2 Some applications do not support multiple image scanning. In that case, scan each item individually.
  • Page 878: Slow Scanning Speed

    Slow Scanning Speed To view the image on a monitor, set the output resolution to around 150 dpi. To Check 1 print, set it to around 300 dpi. Resolution Set Fading Correction, Grain Correction, etc. to None. Check 2 Refer to "Image Settings" for your model from Home of the Online Manual for details. In IJ Scan Utility, deselect the Correct slanted text document / Detect the Check 3 orientation of text document and rotate image checkbox and scan again.
  • Page 879: There Is Not Enough Memory." Message Is Displayed

    "There is not enough memory." Message Is Displayed Exit other applications and try again. Check 1 Reduce the resolution or output size and scan again. Check 2 Resolution...
  • Page 880: Computer Stops Operating During Scanning

    Computer Stops Operating during Scanning Restart the computer, reduce the output resolution in ScanGear (scanner Check 1 driver) and scan again. Refer to "Output Settings" for your model from Home of the Online Manual for details. Delete unnecessary files to obtain sufficient free hard disk space, then scan Check 2 again.
  • Page 881: Scanner Does Not Work After Upgrading Windows

    If you are logged on to an administrator account, follow the on-screen instructions. • Windows XP: 1. From the Start menu, select Control Panel > Add or Remove Programs. 2. Select Canon IJ Scan Utility, then click Change/Remove. 3. When a confirmation appears, click Yes. 4. When uninstallation is complete, click OK.
  • Page 882: Scanned Image Does Not Open

    Scanned Image Does Not Open If the data format is not supported by the application, scan the image again and Check select a popular data format such as JPEG when saving it. Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application.
  • Page 883: Scan Results Not Satisfactory

    Scan Results Not Satisfactory Scan Quality (Image Displayed on the Monitor) Is Poor Scanned Image Is Surrounded by Extra White Areas Cannot Scan at the Correct Size Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Item Is Placed Correctly, but the Scanned Image Is Slanted Scanned Image Is Enlarged (Reduced) on the Computer Monitor...
  • Page 884: Scan Quality (Image Displayed On The Monitor) Is Poor

    Scan Quality (Image Displayed on the Monitor) Is Poor If the image is jagged, increase the scanning resolution, or select TIFF or PNG Check 1 in Data Format of the Settings dialog box. Resolution Settings Dialog Box Set the display size to 100 %. Check 2 Some applications do not display images clearly if the display size is too small.
  • Page 885: Scanned Image Is Surrounded By Extra White Areas

    Scanned Image Is Surrounded by Extra White Areas Specify the scan area. Check Click (Auto Crop) in whole image view of ScanGear (scanner driver) to automatically display the cropping frame (scan area) according to the item size. You can also manually specify the scan area in thumbnail view or when there are white margins along the item (for example, in photos), or when you want to create custom cropping frames.
  • Page 886: Cannot Scan At The Correct Size

    Cannot Scan at the Correct Size Make sure that the items are placed correctly. Check Placing Items (When Scanning from a Computer)
  • Page 887: Panel

    Position or Size of the Image Cannot be Detected Correctly When Scanning from the Operation Panel Make sure that the items are placed correctly. Check 1 Placing Items (When Scanning from a Computer) Check that the settings match the item to be scanned. Check 2 If you cannot scan properly by automatically detecting the item type, specify the item type and size.
  • Page 888: Item Is Placed Correctly, But The Scanned Image Is Slanted

    Item Is Placed Correctly, but the Scanned Image Is Slanted When Document or Magazine is selected for Select Source, deselect the Check Correct slanted text document checkbox and scan the item again. Settings (Document Scan) Dialog Box Settings (Custom Scan) Dialog Box...
  • Page 889: Scanned Image Is Enlarged (Reduced) On The Computer Monitor

    Scanned Image Is Enlarged (Reduced) on the Computer Monitor Change the display setting in the application. Check 1 Refer to the application's manual for details. If you have any questions, contact the manufacturer of the application. Note • You cannot reduce the image size in Paint. To reduce the display size, open the images in an application. Change the resolution setting in ScanGear (scanner driver) and scan again.
  • Page 890: Software Problems

    Software Problems The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client...
  • Page 891 The E-mail Client You Want to Use Does Not Appear in the Screen for Selecting an E-mail Client Check that the e-mail client's MAPI is enabled. Check Refer to the e-mail client's manual for how to set MAPI. If the problem is not solved even when MAPI is enabled, select None (Attach Manually) in the screen for selecting an e-mail client, then manually attach the image to the outgoing e-mail.
  • Page 892: Problems With The Machine

    Problems with the Machine The Machine Cannot Be Powered On The Machine Turns Off Unintentionally Cannot Connect to Computer with a USB Cable Properly Cannot Communicate with the Machine with USB Connection The Display on the Touch Screen Cannot Be Seen At All An Unintended Language Is Displayed on the Touch Screen Cannot Remove a Memory Card Print Head Holder Does Not Move to the Position for Replacing...
  • Page 893: The Machine Cannot Be Powered On

    The Machine Cannot Be Powered On Touch the ON button. Check1 Make sure that the power plug is securely plugged into the power cord Check2 connector of the machine, then turn it back on. Unplug the machine from the power supply, then plug the machine back in and Check3 turn the machine back on after leaving it for at least 2 minutes.
  • Page 894: The Machine Turns Off Unintentionally

    The Machine Turns Off Unintentionally Deactivate the setting to turn the unit off automatically. Check The machine turns off automatically according to the elapsed time you specified if you activate the setting to turn the unit off automatically. If you do not want the machine to turn off automatically, open the printer driver setup window and in Auto Power under the Maintenance sheet, select Disable for Auto Power Off.
  • Page 895: Cannot Connect To Computer With A Usb Cable Properly

    Cannot Connect to Computer with a USB Cable Properly Printing or Scanning Speed Is Slow/Hi-Speed USB Connection Does Not Work/"This device can perform faster" Message Is Displayed If your system environment is not fully compatible with Hi-Speed USB, the machine will operate at a lower speed provided under USB 1.1.
  • Page 896: Cannot Communicate With The Machine With Usb Connection

    Cannot Communicate with the Machine with USB Connection Make sure that the machine is turned on. Check1 Make sure that the USB cable is connected properly. Check2 Connecting the Machine to the Computer Using a USB Cable to connect the USB cable properly. Do not start up IJ Network Tool while printing.
  • Page 897: The Display On The Touch Screen Cannot Be Seen At All

    The Display on the Touch Screen Cannot Be Seen At All • If the POWER lamp is off: The machine is not powered on. Connect the power cord and touch the ON button. • If the POWER lamp is lit: The touch screen may be in the screen-saver mode.
  • Page 898: An Unintended Language Is Displayed On The Touch Screen

    An Unintended Language Is Displayed on the Touch Screen Select the language you want to be displayed according to the following procedure. 1. Touch the HOME button and wait for about 5 seconds. 2. Flick the HOME screen, then tap Setup.
  • Page 899: Cannot Remove A Memory Card

    Cannot Remove a Memory Card Contact the service center. Important • Never attempt to remove a memory card using a thin stick or tweezers. Doing so may damage the machine. Note • Exclusive adapters are required for the following memory cards. Insert these cards in the machine with adapters attached.
  • Page 900: Print Head Holder Does Not Move To The Position For Replacing

    Print Head Holder Does Not Move to the Position for Replacing Is the POWER lamp off? Check1 Check if the POWER lamp is lit. The print head holder will not move unless the power is on. If the POWER lamp is off, close the operation panel and turn the machine on.
  • Page 901: Printer Status Monitor Is Not Displayed

    Printer Status Monitor Is Not Displayed Is the printer status monitor enabled? Check Make sure that Enable Status Monitor is selected on the Option menu of the printer status monitor. 1. Open the printer driver setup window. How to Open the Printer Driver Setup Window 2.
  • Page 902: If The Output Tray Extension Comes Off

    If the Output Tray Extension Comes Off If the output tray extension comes off, the paper output tray is not closed properly. Note • The output tray extension comes off easily to avoid it being damaged. Hold the paper output tray and move the output tray extension slowly until it clicks into place.
  • Page 903: Cannot Print/Scan From Nfc Compliant Device

    Cannot Print/Scan from NFC Compliant Device Is NFC setting set to Enable? Check1 When you print or scan from a NFC compliant device, select Enable for NFC setting. Is PIXMA Printing Solutions installed in the NFC compliant device? Check2 When you print or scan from a NFC compliant device, install PIXMA Printing Solutions in the NFC compliant device and operate from the device.
  • Page 904: Problems With Installation/Downloading

    Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool...
  • Page 905: Cannot Install The Mp Drivers

    Cannot Install the MP Drivers • If the installation does not start even after the Setup CD-ROM is inserted into your computer's disc drive: Start the installation following the procedure below. 1. Select items as shown below. ◦ In Windows 8.1 or Windows 8, select the Explorer icon in Taskbar on Desktop, then select Computer from the list on the left.
  • Page 906 Note • The printer is not detected. Check the connection. may be displayed depending on the computer you use. Make sure that the USB cable is securely plugged in to the machine and the Check1 computer. Follow the procedure below to connect the machine and the computer Check2 again.
  • Page 907: Easy-Webprint Ex Does Not Start Up Or Easy-Webprint Ex Menu Does Not Appear

    Is Canon Easy-WebPrint EX displayed on the Toolbars menu in the Internet Check1 Explorer's View menu? If Canon Easy-WebPrint EX is not displayed, Easy-WebPrint EX is not installed on your computer. Install the latest Easy-WebPrint EX onto your computer from our website. Note •...
  • Page 908: How To Update Mp Drivers In Network Environment

    How to Update MP Drivers in Network Environment Download the latest MP Drivers in advance. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. After uninstalling the MP Drivers, install the latest MP Drivers according to the regular procedure. When the connection method selection screen is displayed, select Use the printer with wireless LAN connection or Use the printer with wired LAN connection according to the connection method you use.
  • Page 909: Uninstalling Ij Network Tool

    1. Select Control Panel from the Settings charm on Desktop > Programs > Programs and Features. 2. Select Canon IJ Network Tool from the program list, then click Uninstall. If the User Account Control screen appears, click Continue. • In Windows 7 or Windows Vista: 1.
  • Page 910: About Errors/Messages Displayed

    About Errors/Messages Displayed If an Error Occurs A Message Is Displayed Error Message Appears on a PictBridge (Wireless LAN) Compliant Device...
  • Page 911: If An Error Occurs

    If an Error Occurs When an error occurs in printing such as the machine is out of paper or paper is jammed, a troubleshooting message is displayed automatically. Take the appropriate action described in the message. When an error occurs, a Support Code (error number) is displayed on the computer screen or the touch screen.
  • Page 912: A Message Is Displayed

    A Message Is Displayed This section describes some of the errors or messages. Note • A Support Code (error number) is displayed on the computer or on the touch screen for some error or message. For details on errors with Support Codes, refer to Support Code List.
  • Page 913 • The specified PDF file contains unprintable data. Some portions may not be printed. PDF file which contain lot of graphics or hi-resolution images may lose that data or stop before printing is completed. In this case, print from the computer. •...
  • Page 914 Faxes. 3. Open the properties of printer driver for the machine. • In Windows 8.1, Windows 8, or Windows 7, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Printer properties. • In Windows Vista or Windows XP, right-click the "Canon XXX series Printer" icon (where "XXX" is your machine's name), then select Properties.
  • Page 915: Other Error Messages

    • If you are using a relay device such as a USB hub, disconnect it, connect the machine directly to the computer, and try printing again. If printing starts normally, there is a problem with the relay device. Consult the reseller of the relay device for details. •...
  • Page 916 The Inkjet Printer/Scanner/Fax Extended Survey Program Screen Is Displayed If the Inkjet Printer/Scanner/Fax Extended Survey Program is installed, a confirmation screen asking for permission to send the printer and application software usage information will be displayed every month for about ten years. Read the instructions on the screen and follow the procedure below.
  • Page 917 This dialog box appears when administrative rights are required to perform a task. If you are logged on to an administrator account, follow the on-screen instructions. 2. Select Canon Inkjet Printer/Scanner/Fax Extended Survey Program. 3. Select Change. If you select Yes after you have followed the on-screen instructions, the confirmation screen will be displayed at the time of the next survey.
  • Page 918: Error Message Appears On A Pictbridge (Wireless Lan) Compliant Device

    Note • This section describes errors that are indicated on Canon-brand PictBridge (Wireless LAN) compliant devices. The error messages and operations may vary depending on the device you are using. For errors on non-Canon PictBridge (Wireless LAN) compliant devices, check the Support Code (error number) on the touch screen and take the appropriate action to clear the error.
  • Page 919 "Printer cover Close the operation panel on the machine. open" "Waste tank The ink absorber is nearly full. full"/"Ink absorber Check the Support Code on the touch screen and take the appropriate action to resolve the error. full" Support Code List "No ink"/"Ink •...
  • Page 920: If You Cannot Resolve The Problem

    If you cannot resolve the problem with any of the workarounds in this chapter, please contact the seller of the machine or the service center. Canon support staff are trained to be able to provide technical support to satisfy customers. Caution •...
  • Page 921: Support Code List

    Support Code List The support code appears on the touch screen and the computer screen when an error occurs. "Support Code" means the error number and appears with an error message. When an error occurs, check the support code displayed on the touch screen or the computer screen and take the appropriate action.
  • Page 922 6950 6B20 • A000 to ZZZZ B202 B203 B204 C000 About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
  • Page 923: Support Code List (When Paper Is Jammed)

    Support Code List (When Paper Is Jammed) If the paper is jammed, remove it following the procedure appropriate for each case. Watch the movie (Windows) Watch the movie (Mac) • If you can see the jammed paper at the paper output slot: 1300 •...
  • Page 924 1300 Cause Paper is jammed in the paper output slot. Action If you can see the jammed paper at the paper output slot, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 925 1304 Cause Paper is jammed when performing automatic duplex printing. Action If the paper is jammed when performing automatic duplex printing, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 926 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 927 9. Attach the cassettes to the machine, then tap OK on the touch screen. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 928 1311 Cause The paper loaded in the cassette 1 is jammed. Action If the paper loaded in the cassette 1 is jammed, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 929 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 930 9. Attach the cassettes to the machine, then tap OK on the touch screen. If you cannot remove the paper or the paper tears inside the machine, or if the paper jam error continues after removing the paper, contact the service center.
  • Page 931 1312 Cause The paper loaded in the cassette 2 is jammed. Action If the paper loaded in the cassette 2 is jammed, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note • If you need to turn off the machine to remove jammed paper during printing, touch the Stop button to cancel print jobs before turning off the machine.
  • Page 932 If you were not able to remove the paper out in step 2: 4. Detach both the cassette 1 and the cassette 2. 5. Pull out the paper slowly. 6. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets.
  • Page 933 1313 Cause The paper is jammed as the machine pulled in the printed paper. Action If the paper is jammed as the machine pulled in the printed paper, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Important •...
  • Page 934 Note • Do not touch the inner parts of the machine. • If you cannot pull out the paper, open the paper output tray. 4. Attach the transport unit cover. Insert the transport unit cover to the back of the machine. 5.
  • Page 935 8. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. 9.
  • Page 936 1315 Cause The paper loaded in the cassette 1 is jammed because the paper output tray is closed. Action If the paper loaded in the cassette 1 is jammed because the paper output tray is closed, open the paper output tray then remove the paper following the procedure below. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 937 Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. • If you cannot see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot, remove the paper following the procedure below.
  • Page 938 5. Attach the rear cover. Insert the rear cover to the back of the machine. If you were not able to remove the paper out in step 3: 6. Detach both the cassette 1 and the cassette 2. 7. Pull out the paper slowly. 8.
  • Page 939 1316 Cause The paper loaded in the cassette 2 is jammed because the paper output tray is closed. Action If the paper loaded in the cassette 2 is jammed because the paper output tray is closed, open the paper output tray then remove the paper following the procedure below. If you can see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot: Note...
  • Page 940 Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. • If you cannot see the jammed paper at the paper output slot: If you cannot see the jammed paper at the paper output slot, remove the paper following the procedure below.
  • Page 941 6. If the paper protrudes from the cassette, remove the paper, then reload it after aligning the edges of the sheets. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. 7.
  • Page 942: Paper Is Jammed Inside The Machine

    Paper Is Jammed inside the Machine If the jammed paper tears and you cannot remove the paper from the paper output slot or if the jammed paper remains inside the machine, remove the paper following the procedure below. Watch the movie (Windows) Watch the movie (Mac) Note •...
  • Page 943 4. Hold the jammed paper with your hands. If the paper is rolled up, pull it out. 5. Pull the paper slowly not to tear it, then pull the paper out. Keep an angle of the paper about 45 degrees and pull it slowly. 6.
  • Page 944 7. Close the operation panel slowly. All print jobs in the queue are canceled. Reprint if necessary. Note • When reloading the paper, confirm that you are using the paper suited for printing and are loading it correctly. If the message about paper jam is displayed on the touch screen of the machine or on the computer screen when you resume printing after removing all the jammed paper, a piece of paper may remain inside the machine.
  • Page 945: In Other Cases

    In Other Cases Make sure of the following: Are there any foreign objects around the paper output slot? Check1 Are the transport unit cover and the rear cover attached properly? Check2 Is the paper curled? Check3 Load the paper after correcting its curl.
  • Page 946 1001 Cause There is no disc tray. Action When printing on printable discs (BD/DVD/CD, etc.), use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, then tap OK on the touch screen.
  • Page 947 1002 Cause Printable disc (BD/DVD/CD, etc.) is not set. Action When printing on printable discs, use the disc tray supplied with this machine ("J" is on the upper side). Place a printable disc on the disc tray, attach the disc tray to the machine, then tap OK on the touch screen.
  • Page 948 1007 Cause Possible causes include the following. • There is no paper in the cassette 1. • Paper is not loaded in the cassette 1 properly. Action Take the corresponding actions below. • Load paper in the cassette 1. The small size photo paper such as 4" x 6" (10 x 15 cm) or 5" x 7" (13 x 18 cm), or Hagaki can be loaded in the cassette 1.
  • Page 949 1008 Cause Possible causes include the following. • There is no paper in the cassette 2. • Paper is not loaded in the cassette 2 properly. Action Take the corresponding actions below. • Load paper in the cassette 2. The large size photo paper or plain paper such as A4, B5, A5, 8" x 10" (20 x 25 cm), Letter, or Legal, or envelope can be loaded in the cassette 2.
  • Page 950 1200 Cause The operation panel is open. Action Close the operation panel and wait for a while. Do not close it while you are replacing an ink tank.
  • Page 951 1250 Cause The paper output tray is closed. Action Open the paper output tray to resume printing.
  • Page 952 1253 Cause The paper output tray did not open. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen.
  • Page 953 1254 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 954 1255 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 955 1256 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 956 1257 Cause The paper output tray is closed or it has not opened. Action Confirm that there are no materials which is preventing the paper output tray from moving and that the cassette 1 is inserted properly. Open the paper output tray, then tap OK on the touch screen. Important •...
  • Page 957 1310 Cause The size of paper may not be compatible with automatic duplex printing. Action The sizes of media suitable for auto duplex printing are A4, Letter, A5, B5, and Hagaki. Make sure that the size of the paper loaded in the machine is correct. Tapping OK on the touch screen will eject the paper and restart printing from the front side of the next paper.
  • Page 958 1401 Cause The print head may be damaged. Action Contact the service center.
  • Page 959 1403 Cause The print head may be damaged. Action Contact the service center.
  • Page 960 1405 Cause The print head may be damaged. Action Contact the service center.
  • Page 961 1410 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 962 1411 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 963 1412 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 964 1413 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 965 1414 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 966 1415 Cause The ink tank cannot be recognized. Action Open the operation panel and replace the ink tank which lamp is off.
  • Page 967 1600 Cause If the lamp on the ink tank is flashing, ink may have run out. Action Replacing the ink tank is recommended. If printing is in progress and you want to continue printing, tap OK on the machine with the ink tank installed.
  • Page 968 1660 Cause The ink tank is not installed. Action Install the ink tank.
  • Page 969 1680 Cause Some ink tanks are not installed in the correct position. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
  • Page 970 1681 Cause More than one ink tanks of the same color are installed. (The lamp on the ink tank flashes.) Action Confirm that the ink tanks are installed in the appropriate positions.
  • Page 971 Touch the machine's Stop button for at least 5 seconds, and then release it. With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any machine malfunction or damage caused by refilled ink tanks.
  • Page 972 1684 Cause The ink tank cannot be recognized. Action Printing cannot be executed because the ink tank may not be installed properly or may not be compatible with this machine. Install the appropriate ink tank. If you want to cancel printing, touch the machine's Stop button.
  • Page 973 With this operation, releasing the function for detecting the remaining ink level is memorized. Please be advised that Canon shall not be liable for any malfunction or trouble which may be caused by continuation of printing under the ink out condition.
  • Page 974 1700 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 975 1701 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 976 1710 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 977 1711 Cause The ink absorber is almost full. Action Tap OK on the touch screen to continue printing. Contact the service center.
  • Page 978 1830 Cause A certain period of time has elapsed while disc label printing is in progress. Action If a certain period of time has elapsed while disc label printing is in progress, the machine stops initializing. The machine resumes initializing by tapping OK on the touch screen. Try the operation again following the instructions on the touch screen.
  • Page 979 1850 Cause The disc tray guide is closed. Action Open the disc tray guide with the operation panel closed, attach the disc tray properly, then tap OK on the touch screen.
  • Page 980 1851 Cause The disc tray guide is open. Action When printing other than disc label printing is started, close the disc tray guide. Close the disc tray guide, then tap OK on the touch screen.
  • Page 981 1855 Cause The disc tray guide has been closed. Action Open the disc tray guide with the operation panel closed, then tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 982 1856 Cause The disc tray guide has been opened. Action While printing other than disc label printing, close the disc tray guide. Close the disc tray guide, then tap OK on the touch screen. Do not open or close the disc tray guide while printing is in progress. Doing so may damage the machine.
  • Page 983 1857 Cause The disc tray guide is open when starting disc label printing. Action When starting disc label printing, close the disc tray guide for the machine to prepare to print. Close the disc tray guide with the operation panel closed, then tap OK on the touch screen.
  • Page 984 1858 Cause The disc tray guide is open after replacing the ink tank. Action After replacing the ink tank, close the disc tray guide and the operation panel. Tap OK on the touch screen of the machine to dismiss the error.
  • Page 985 1872 Cause The cassette 1 is not inserted. Action Insert the cassette 1. Note • The cassette paper information registration screen is displayed after inserting the cassette 1. Register the cassette paper information according to the paper you loaded in the cassette 1. •...
  • Page 986 1873 Cause The cassette 2 is not inserted. Action Insert the cassette 2. Note • The cassette paper information registration screen is displayed after inserting the cassette 2. Register the cassette paper information according to the paper you loaded in the cassette 2. •...
  • Page 987 2111 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer (Windows)
  • Page 988 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 1 without changing the paper settings. For example, when the paper setting for printing or copying is 4"...
  • Page 989 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
  • Page 990 2112 Cause The paper settings for printing or copying are different from the cassette paper information registered to the machine. Note • For details on the proper combination of paper settings you can specify by the printer driver or on the touch screen: Setting the Media Type with the Printer Driver and on the Printer (Windows)
  • Page 991 Select what to do as necessary. Note • Depending on the setting, the choices below may not be displayed. Print with paper in cass. settings Select if you want to print on the paper loaded in the cassette 2 without changing the paper settings. For example, when the paper setting for printing or copying is B5 and the cassette paper information registered to the machine is A4, the machine starts printing or copying with B5 on the paper loaded in the cassette 2.
  • Page 992 Note • You can disable the message which prevents misprinting. When you disable the message, the machine starts printing or copying even though the paper settings for printing or copying and the cassette paper information registered to the machine are different. •...
  • Page 993 2121 Cause The paper settings of the cassette 1 is not complete. Action If the following screen is displayed, the paper settings of the cassette 1 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 1.
  • Page 994 2122 Cause The paper settings of the cassette 2 is not complete. Action If the following screen is displayed, the paper settings of the cassette 2 is not complete. Tap Register on the touch screen of the machine to terminate the paper settings of the cassette 2.
  • Page 995 2500 Cause The cause of following may have occurred the failure of Automatic Print Head Alignment. • Print head nozzles are clogged. • The paper of size other than A4 or Letter is loaded in the cassette 2. • The paper output slot is exposed to strong light. Action Tap OK on the touch screen to dismiss the error, then take the actions described below.
  • Page 996 2700 Cause Some errors occurred while copying and a certain time passed. Action Tap OK on the touch screen to dismiss the error, and try to copy again.
  • Page 997 The specified data cannot be printed. Action When you print the contents on CREATIVE PARK PREMIUM, confirm the message on the computer screen, make sure that genuine Canon ink tanks are installed properly for all colors, then start printing again.
  • Page 998 4101 Cause The machine does not support the paper size you specified. Action Touch the Stop button, specify the proper paper size, then print again. If you print on the non-standard size paper, you can specify a custom size within the following range to print.
  • Page 999 4103 Cause Cannot perform printing with the current print settings. Action Touch the machine's Stop button to cancel printing. Then change the print settings and print again.
  • Page 1000 5011 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 1000...
  • Page 1001 5012 Cause Printer error has occurred. Action Turn off the machine, and unplug the power cord of the machine from the power supply. Plug the machine back in and turn the machine back on. If the problem is not resolved, contact the service center. 1001...
  • Page 1002 5100 Cause Printer error has occurred. Action Cancel printing and turn off the machine. Then confirm the following. • Confirm that there are no materials (e.g. the protective material or jammed paper) that is preventing the print head holder from moving. If any, remove the materials.
  • Page 1003 5101 Cause Printer error has occurred. Action Remove the protective material that is preventing the print head holder from moving, turn the machine off, and turn it back on. If the problem is not resolved, contact the service center. 1003...

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