Maintenance And Troubleshooting; Power Supply Failure; Fan Failure; Configuration Terminal Problems - HP 5830 series Installation Manual

Hide thumbs Also See for 5830 series:
Table of Contents

Advertisement

Maintenance and troubleshooting

Power supply failure

When a power supply is operating properly, its status LED is green. If not, follow these steps to
troubleshoot the power supply:
1.
Check for overheating. Overheating can cause a power supply to enter the protection state.
Make sure the switch is well ventilated.
2.
Check for loose power cord connection, and reconnect the power cord. If the power cord is
broken, replace it.
3.
Verify that the power supply is fully seated in the slot.
4.
Verify that the power source is supplying power at the correct voltage.
5.
If the other power supply slot is empty, plug the power supply into the empty slot to check for
an operating anomaly.
6.
Plug a new power supply of the same model into the same slot, and connect it to the same
power input end. If the new power supply can work properly, the old power supply has failed.
Contact HP technical support to replace the old power supply.

Fan failure

When a fan tray is working properly, its status LED is green. If the LED is red or off, verify the
following items:
1.
The switch and the power supplies are working properly.
2.
The air intakes and exhaust vents of the chassis are not blocked.
If the problem persists, contact HP for help.

Configuration terminal problems

If the configuration environment setup is correct, the configuration terminal displays boot information
when the switch is powered on. If the setup is incorrect, the configuration terminal displays nothing or
garbled text.
No terminal display
If the configuration terminal displays nothing when the switch is powered on, verify the following items:
The power supply is supplying power to the switch.
The console cable is properly connected.
The console cable works properly and the terminal settings are correct.
Garbled terminal display
If terminal display is garbled, verify that the following settings are configured for the terminal:
Baud rate—9,600
41

Advertisement

Table of Contents
loading

Table of Contents