Troubleshooting
Problem
Handset won't turn on
Handset won't respond
Insert USIM Card appears
in Standby and handset is
unresponsive
Keypad won't respond
Cannot place call from
Phone Book
P appears in Standby
and call won't connect
20
20-4
Possible Cause
^ Was g pressed and held long enough?
^ Battery may need to be charged or replaced.
^ Battery may not be properly installed.
^ Is Switch On/Off in PIN Entry On?
^ USIM Card may not be properly inserted.
^ The correct USIM Card may not be inserted.
^ There may be debris on IC chip/terminals.
^ Keypad Lock (see P.1-22) may be active.
^ Password Lock (see P.9-22) may be active.
^ The number may be saved as Secret entry.
^ Phone Book Lock may be active.
^ Handset may be outside the service area or
otherwise beyond signal transmission range.
^ Is GSM selected in Select Service (see P.2-16)?
Solution
^ Press and hold g longer.
^ Charge battery or install a charged battery.
^ Install battery properly.
^ If On, PIN1 is required. Enter PIN1 according to
onscreen instructions. For more, see P.9-21.
^ Make sure USIM Card is properly inserted. If the
message still appears, USIM may be damaged.
^ Make sure the correct USIM Card is inserted. The
inserted USIM Card may not be valid.
^ Clean relevant parts with a dry cloth and re-insert.
^ Cancel Keypad Lock (see P.1-22).
^ Cancel Password Lock (see P.9-22).
^ Activate Show Secret Data (see P.9-24).
^ Cancel Phone Book Lock (see P.9-23).
^ Move to a place where signal is strong and retry.
^ Select another mode according to service area.