Service - Asko D5654XXLHS Operating Instructions Manual

Service

Limited Warranty – Residential
Appliances
ASKO Distribution North America, LLC. ("ASKO") warrants to the
original purchaser (the "ASKO Customer") of the ASKO product
(the "ASKO Product"), who purchased the ASKO Product from
a distributor, dealer, manufacturer's representative or other seller
who has been authorized by ASKO, that this ASKO Product is
free of defects in materials and/or workmanship, subject to the
terms and conditions set forth herein. This Limited Warranty
covers parts and labor, except as set forth in this Limited
Warranty. Service must be provided by an authorized ASKO
service company. YOUR SOLE AND EXCLUSIVE REMEDY
UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR
AS PROVIDED HEREIN. This Limited Warranty is valid only when
the ASKO Product is used in the country in which it was
purchased. Proof of original purchase date is required to obtain
service under this Limited Warranty.
Residential ASKO Products Used Exclusively for
Household/Personal Purposes:
Two (2) Years limited Warranty – Any warranty service claims for
residential ASKO Products must be filed with ASKO within two
(2) years from date of purchase. Service will be provided during
normal business hours.
Residential ASKO Products Not Used Exclusively for
Household/Personal Purposes or used Commercially or used
in Marine, Mobile or Aeronautical Applications:
One (1) Year limited Warranty – Any warranty service claims for
ASKO Products not used exclusively for household and personal
use, or used commercially or used in marine, mobile, or
aeronautical applications must be filed with ASKO within one (1)
year from date of purchase. Service will be provided during
normal business hours.
Items excluded from warranty
This limited warranty does not cover:
1 Replacement parts or repair labor if the ASKO Product is used
in a manner that is inconsistent with published user or operator
instructions and/or installation instructions.
2 Service calls to correct the installation of the ASKO Product,
to instruct you on how to use the ASKO Product, to replace
or repair house fuses, or to correct house wiring or plumbing.
3 Consumable items and parts, such as filters.
4 Damage resulting from accident, alteration, misuse, abuse,
negligence, fire, flood, acts of God, improper use, improper
installation, installation not in accordance with electrical or
plumbing codes, or use of products not approved by ASKO,
as well as any attempted repair by other than authorized ASKO
service companies.
5 Cosmetic damage, including scratches, dents, chips or other
damage to the finish of the ASKO Product, unless such
damage results from defects in materials or workmanship and
is reported to ASKO within 5 days from date of purchase.
6 Pickup and delivery. The ASKO Product is intended to be
repaired in your home.
7 Repairs to parts or systems resulting from unauthorized
modifications made to the ASKO Product.
8 Expenses for travel and transportation for product service if
the ASKO Product is located in a remote area where service
by an authorized ASKO service company is not available.
9 The removal and reinstallation of the ASKO Product if it is
installed in an inaccessible location or is not installed in
accordance with ASKO's published installation instructions.
1 0 Replacement parts or repair labor on ASKO Products with
original model/serial numbers that have been removed, altered
or cannot be easily determined.
Disclaimer
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED
WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED
HEREIN. EXPRESSLY DISCLAIMED ARE ALL OTHER EXPRESS
AND IMPLIED WARRANTIES, INCLUDING ANY IMPLIED
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Some jurisdictions do not allow
exclusion or limitations regarding warranty rights. This Limited
Warranty gives you specific legal rights and you may have other
rights that vary from jurisdiction to jurisdiction. Attempted repair
by any person other than an authorized ASKO service company
will void this Limited Warranty.
Limitation of liability
IN NO EVENT SHALL ASKO OR THE MANUFACTURER AND
THEIR RESPECTIVE PARENTS, SUBSIDIARIES AND AFFILIATES
BE LIABLE FOR CONSEQUENTIAL, INCIDENTAL, EXEMPLARY,
PUNITIVE OR SPECIAL DAMAGES. IN NO EVENT SHALL ASKO
OR THE MANUFACTURER AND THEIR RESPECTIVE PARENTS,
SUBSIDIARIES AND AFFILIATES BE LIABLE FOR DAMAGES
OTHER THAN ACTUAL DAMAGES AND IN NO EVENT FOR
DAMAGES IN EXCESS OF THE PRICE PAID FOR THE ASKO
PRODUCT AS TO WHICH A CLAIM IS MADE. Some jurisdictions
do not allow the exclusion or limitation of incidental, consequential
or other damages, so these limitations and exclusions may not
apply to you. This Limited Warranty gives you specific legal rights.
You also may have other rights that vary from jurisdiction to
jurisdiction.
Troubleshooting & ASKO Customer
Care
If you think you need repair service, first see the Troubleshooting
section of the Use & Care Guide. If you are unable to resolve the
problem after checking Troubleshooting, then additional help
can be obtained by calling ASKO Customer Care at
1-800-898-1879.
Read chapter Troubleshooting before contacting the Customer
Care Center. Make a note of the details on the rating plate
positioned on the right inside the dishwasher. Make a note of the
service number (1), item number (2) and serial number (3).
Service after expiration of limited
warranty
For information about obtaining parts and labor after expiration
of this Limited Warranty or arising outside the scope of this Limited
Warranty, please contact ASKO Customer Care at
1-800-898-1879. After your purchase and prior to first use of the
ASKO Product, register your ASKO Product with ASKO by utilizing
the address information below. Should you need further
assistance as well, contact us at the address information below:
ASKO Distribution North America, LLC
Customer Care Center, PO Box 44848, MADISON WI 53744
Customer Care Center 1-800-898-1879
www.askona.com
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Service no.
2
ART. NO.
3
SERIAL NO.
19