Nothing Displays; Printing Is Incomplete, Streaked, Or Poor Quality; Accidentally Printing The Wrong Postage - Pitney Bowes dm60 series Operating Manual

Nothing Displays

1. The DM60 Series meter may be in sleep mode. Press any key to
wake it.
2. Is power cord plugged into both the DM60 Series meter and
the wall outlet? Make sure the power cord is not connected to a
switched wall outlet with the outlet turned off.
3. Try unplugging the power cord, wait 15 seconds, and reconnect
the cord.

Printing is Incomplete, Streaked, or Poor Quality

IMPORTANT: Always ensure that your prints are clear
and complete. Poor prints may be rejected by Royal Mail.
If you notice missing lines in the print as shown in the
illustration, clean the printer nozzles as described on
page 7-4 of this guide.
The indicia above is a black and white representation of the
approved Blue indicia. Only Blue Non-Fluorescent approved ink
should be used in the machine.
If printer maintenance fails to correct the problem, call your machine
supplier. You may have to replace the printhead.

Accidentally Printing the Wrong Postage

Once you have printed a meter stamp, the postage funds have been
"used up" by the DM60 Series, even if the printing is illegible. That's
why it is so important to make sure the correct value is shown on the
machine before inserting the envelope or label sheet, and that you
do not let the ink level get too low. We recommend you always keep
a spare ink cartridge on hand just for this reason.
SDC2029B
10 • Troubleshooting
10-3