Dell S5840cdn User Manual page 83

Troubleshooting
Solid color or black images
Action
a
Remove, and then reinstall the imaging unit or imaging kit.
Warning—Potential Damage: Do not expose the imaging unit
or imaging kit to direct light for more than 10 minutes.
Extended exposure to light may cause print quality problems.
Warning—Potential Damage: To avoid damage, do not touch
the underside of the imaging unit or imaging kit.
b
Resend the print job.
Is the printer still printing solid color or black images?
Text or images cut off
Action
Step 1
a
Move the paper guides in the tray to the correct position for the
paper loaded.
b
Resend the print job.
Is the page or image still clipped?
Yes No
Contact technical The problem is
support. solved.
Yes No
Go to step 2. The problem is
solved.
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