Troubleshooting; Set-Up And Configuration Problems - D-Link GO-RTW-N300 Quick Installation Manual

TROUBLESHOOTING

SET-UP AND CONFIGURATION PROBLEMS

1. HOW DO I CONFIGURE MY GO-RTW-N300 ROUTER FOR A PERSONALIZED
WIRELESS NETWORK NAME (SSID) AND WIRELESS ENCRYPTION KEY?
- Connect your PC to the router using an Ethernet cable. Move the switch on the GO-RTW-N300
to "RT Mode" and plug it into a wall outlet.
- Open a web browser and enter the address http://192.168.0.1
- The default username is 'admin'. The default password is to leave the field blank.
- If you have changed the password and can not remember it, you will need to reset the router to
set the password back to a blank field.
2. HOW DO I RESET MY GO-RTW-N300 ROUTER TO FACTORY DEFAULT SETTINGS?
- Ensure the router is powered on.
- Press and hold the reset button on the rear of the device for 10 seconds.
Note: Resetting the router to factory default will erase the current configuration settings. To re-
configure your settings, log into the router as outlined in question 1, then run the Setup Wizard.
3. HOW DO I ADD A NEW WIRELESS CLIENT OR PC IF I HAVE FORGOTTEN MY
WIRELESS NETWORK NAME (SSID) OR WIRELESS ENCRYPTION KEY?
- Every PC that needs to connect to the router wirelessly, you will need to ensure you use the
correct Wireless Network Name (SSID) and encryption key.
- Use the web based user interface (as described in question 1 above) to check or choose your
wireless settings.
- Make sure you write down these settings so that you can enter them into each wirelessly
connected PC. You will find a dedicated area on the back of this document, this important
information for future use.
4. WHY CAN I NOT GET AN INTERNET CONNECTION?
- For ADSL users please contact your ISP to make sure the service has been enabled/connected
by your ISP and that your ISP username and password is correct.
To download the latest firmware, please refer to the website www.dlink.com
TECHNICAL SUPPORT
United Kingdom (Mon-Fri) , Website: http://www.dlink.com
Home Wireless/Broadband 0871 873 3000 (9.00am–06.00pm, Sat 10.00am-02.00pm)
Managed, Smart, & Wireless Switches, or Firewalls 0871 873 0909 (09.00am- 05.30pm)
(BT 10ppm, other carriers may vary.)
Ireland (Mon-Fri), Website: http://www.dlink.com
All Products 1890 886 899 (09.00am-06.00pm, Sat 10.00am-02.00pm)
Phone rates: €0.05ppm peak, €0.045ppm off peak times
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