Troubleshooting Guide; Troubleshooting Guide & Warranty - Russound RSA-615 Installation Manual

TROUBLESHOOTING GUIDE

All Russound Acclaim speakers have a Limited Lifetime Warranty against
defects in materials and workmanship. Proof of Purchase must accompany all
claims. During the warranty period Russound will replace any defective part
and correct any defect in workmanship without charge for either parts or labor.
Russound may replace returned speakers with a product of equal value and
performance. In such cases, some modifications to the mounting may be
necessary and are not Russound's responsibility.
For this warranty to apply, the unit must be installed and used according to
its written instructions. If necessary, repairs must be performed by Russound.
The unit must be returned to Russound at the owner's expense and with
prior written permission. Accidental damage and shipping damage are not
considered defects, nor is damage resulting from abuse or from servicing
performed by an agency or person not specifically authorized in writing by
Russound.
Russound products are sold only through authorized Dealers and Distributors
to ensure that customers obtain proper support and service. Russound reserves
the right to limit the warranty of products purchased from an unauthorized
dealer or other source, including retailers, mail order sellers, and online sellers,
to ninety (90) days from the date of purchase.
Damage to or destruction of components due to application of excessive
power voids the warranty on those parts. In these cases, repairs will be made
on the basis of the retail value of the parts and labor. To return for repairs, the
unit must be shipped to Russound at the owner's expense, along with a note
explaining the nature of service required. Be sure to pack the speaker(s) in a
corrugated container with at least 3" (7.6 cm) of resilient material to protect the
unit from damage in transit.
Before returning the unit for repair, call Russound at 603.659.5170 for a Return
Authorization number. Write this number on the shipping label and ship to:
Russound
ATTN: Service
1 Forbes Road
Newmarket, NH 03857
This Warranty Does Not Cover:
• Damage caused by abuse, accident, misuse, negligence, or improper
• Products that have been altered or modified.
• Any product whose identifying number or decal, serial #, etc. has been
• Normal wear and maintenance.
Due to our continual efforts to improve product quality as new technology
and techniques become available, Russound/FMP, Inc. reserves the right to
revise speaker systems specifications without notice.
Troubleshooting Guide
Before returning your Russound speakers for service, try these simple
remedies first.
No sound from either speaker:
• Incorrect source selected on receiver or preamplifier.
• Mute button pressed on receiver.
• Wrong speaker output selected; many receivers have an "A" and "B" speaker
• In-wall Volume control not turned up or wired incorrectly.
• If using a speaker selector, room/station not turned on or improperly
No sound from one speaker:
• Unsecured connection at either the speaker or amplifier - double-check all
• Balance control turned all the way left or right - return it to center.
• Bad connecting cable between sound source and amplifier - try a new
• Check for stray wire strands crossing the speaker terminals.
• Defective speaker - contact your Russound dealer or call Russound Tech
• Any other problems not listed, discuss with your dealer or call Russound.
Russound Acclaim Speakers Installation Manual
operation (installation).
altered, defaced or removed.
switch. Make sure it is in the correct position.
connected.
connections.
cable.
Support at 603.659.5170.
WARRANTY
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