Panasonic KX-TG577 Operating Instructions Manual page 71

Caller ID
Problem
The handset does not
display the caller's name
and/or phone number.
The handset or base unit
does not announce the
displayed caller names.
The caller list/incoming
phone numbers are not
edited automatically.
For assistance, please visit http://www.panasonic.com/phonehelp
Cause/solution
L You have not subscribed to Caller ID service. Contact
your telephone service provider to subscribe.
L If your unit is connected to any additional telephone
equipment such as a Caller ID box or cordless
telephone jack, disconnect the unit from the equipment
and plug the unit directly into the wall jack.
L If your unit is connected to a telephone line with DSL
service, we recommend connecting a noise filter
between the base unit and the telephone line jack.
Contact your DSL provider for details.
L The name display service may not be available in some
areas. Contact your telephone service provider for
details.
L Other telephone equipment may be interfering with this
unit. Disconnect the other equipment and try again.
L The caller requested not to send caller information
(page 35).
L If a call is being transferred to you, the caller information
is not displayed.
L Generally, caller information is displayed from the 2nd
ring.
L The handset or base unit's ringer volume is turned off.
Adjust it (page 26, 45).
L The Talking Caller ID feature is turned off. Turn it on
(page 45).
L The ring count for the answering system is set to "2
rings" or "Toll saver". Select a different setting
(page 57).
L If the base unit and another handset are having an
intercom call, your handset does not announce caller
information.
L The Caller ID number auto edit feature is turned off.
Turn it on and try again (page 44).
L You need to call back the edited number to activate
Caller ID number auto edit.
Useful Information
71