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Problem
The Internet radio cannot be played.
The iPod does not recognize the unit when using
AirPlay.
The application for smartphone/tablet "AV
CONTROLLER" does not detect the unit.
Firmware update via the network is failed.
Cause
The selected Internet radio station is currently not available.
The selected Internet radio station is currently broadcasting
silence.
Access to the network is restricted by the firewall settings of your
network devices (such as the router).
The unit is connected to a multiple SSID router.
The unit and smartphone/tablet are not in the same network.
The MAC address filter is enabled on the unit.
It may not be possible depending on the condition of the network.
Remedy
There may be a network problem at the radio station, or the service may have
been stopped. Try the station later or select another station.
Some Internet radio stations broadcast silence at certain of times of the day. Try
the station later or select another station.
Check the firewall settings of your network devices. The Internet radio can be
played only when it passes through the port designated by each radio station.
The port number varies depending on the radio station.
Access to the unit might be restricted by the network separation function on the
router. Connect the iPod to the SSID which can access the unit.
Check the network connections and your router settings, and then connect the
unit and smartphone/tablet to the same network.
In "MAC Address Filter" in the "Setup" menu, disable the MAC address filter or
specify the MAC address of your smartphone/tablet to allow it to access to the
unit (p.116).
Update the firmware via the network again or use a USB memory device (p.128).
APPENDIX ➤ Troubleshooting
137
En
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