Video - Yamaha RX-V3073 Owner's Manual

Problem
No sound from the TV (when HDMI Control is
used).
No sound from the Zone2 TV (connected to the
unit with HDMI).
(RX-V3073 only)
Only the front speakers work on multichannel
audio.
Noise/hum is heard.
The sound is distorted.
The sound is interrupted.
(RX-V3073 only)

Video

Problem
No video.
No video from the playback device (connected to
the unit with HDMI).
The menu of the unit is not displayed on the TV.
The video is interrupted.
(RX-V3073 only)
Cause
The TV is set to output audio from the TV speakers.
(If the TV is connected to the unit with an audio cable)
The TV audio input setting does not match the actual connection.
(If you are trying to use ARC)
ARC is disabled on the unit or TV.
The audio output from the HDMI OUT 2 (ZONE OUT) jack is
disabled.
The playback device is set to output 2-channel audio (such as
PCM) only.
The unit is too close to another digital or radio frequency device.
The cable connecting the unit and playback device is defective.
The volume of the unit is too high.
A device connected to the unit's output jacks is not turned on.
If the HDMI OUT 2 (ZONE OUT) jack is assigned to Zone2 or
Zone4, HDMI audio output may be interrupted during some zone
operations due to internal circuitry switching.
Cause
Another input source is selected on the unit.
Another input source is selected on the TV.
The video signal output from the unit is not supported by the TV.
The cable connecting the unit and TV (or playback device) is
defective.
The input video signal (resolution) is not supported by the unit.
The TV does not support HDCP (High-bandwidth Digital Content
Protection).
The number of devices connected to the HDMI OUT jack is over
the limit.
Another input source is selected on the TV.
If the HDMI OUT 2 (ZONE OUT) jack is assigned to Zone2 or
Zone4, HDMI video output may be interrupted during some zone
operations due to internal circuitry switching.
Remedy
Change the audio output setting on your TV so that the TV audio is output from the
speakers connected to the unit.
Use "TV Audio Input" in the "Setup" menu to select the correct audio input jack
(p.118).
Set "ARC" in the "Setup" menu to "On" (p.118). Also, enable ARC on the TV.
Set "Audio Output" in the "Setup" menu to "On" (p.123).
To check it, use "Audio Signal" in the "Information" menu (p.127). If necessary,
change the digital audio output setting on the playback device.
Move the unit further away from the device.
If there is no problem with the connection, replace with another cable.
Turn down the volume. If "ECO Mode" in the "Setup" menu is set to "On", set it to
"Off" (p.126).
Turn on all devices connected to the unit's output jacks.
For details, see "Connecting an HDMI-compatible device to play back
videos/audio" (p.89).
Remedy
Select an appropriate input source with the input selection keys.
Switch the TV input to display the video from the unit.
Set "MONITOR CHECK" in the "ADVANCED SETUP" menu to "YES" (p.130).
If there is no problem with the connection, replace with another cable.
To check the information about the current video signal (resolution), use "Video
Signal" in the "Information" menu (p.127). For information about video signals
supported by the unit, see "HDMI signal compatibility" (p.155).
Refer to the instruction manuals for the TV and check the TV's specifications.
Disconnect some of the HDMI devices.
Switch the TV input to display the video from the unit.
For details, see "Connecting an HDMI-compatible device to play back
videos/audio" (p.89).
APPENDIX ➤ Troubleshooting
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