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At Hotpoint we're committed to providing YOU with the best appliances we know how
to build and we know that you want your appliances to give you many years of dependable
service.
our" Consumer Services are designed with your needs and wants in mind.
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warranty
Protection
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Your new appliance is a well designed and engineered See tl?e warranty on the back page of this book for
product. Before it left the factory, it went through
details.
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rigorous tests to detect manufacturing defects. And
you have a written warranty to protect you.
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service
at
ycw
convenience
Whether your appliance is in or out of warranty,
you're just a phone call away from our nationwide
network of Factory Trained Service professionals.
Simply call our Hotpoint service organization.
You'll find them in the White Pages under "Hotpoint
Factory Service;' and in the Yellow Pages under
"Hotpoint Customer CaremService."
Service is scheduled at your convenience and the
technician drives a fully-stocked parts service truck
so that, in most cases, the repair can be completed
in one visit.
FIRST,contact the people who serviced your
appliance. Explain why you are not pleased. In most
cases, this will solve the problem.
NEXT,if you are still not pleased write all the details
— including your phone number to:
Manager, Consumer Relations
Hotpoint
Appliance Park
Louisville, Kentucky 40225
FINALLY, if your problem is still not resolved, write:
Maior Appliance Consumer Action Panel
We're proud of our service and want you to be
20 Nortfi 'Wacker Drive
pleased, but if for some reason you are not happy
Chicago, Illinois 60606
with the service you receive, here are three steps to
follow for further help.
service contracts
For trouble-free senrice beyond
contract we'll keep your appliance in good
operating condition during the contract period
the
written warranty period.
t
no additional charge. Service contracts
et you pay today's prices for service a
If you prefer to budget your repair expenditures
r,~onth,a
year, or
several years from now.
And, you'll receive service from Hotpoint
instead of being surprised by them, Hotpoint
offers service contracts for varying lengths of
trained service technicians using only
time on all Hotpoint major appliances. With a
Genuine Hotpoint parts.
-n-w
Q uick
Fix'"
system
You
can
save money and time
A program for do-it-yourself appliance repair,
by
cbing
it yourself.
the system includes step-by-step
repair
manua/s
for refrigerators, most non-microwave
For do-it-yourselfers who would prefer
electric ranges, dishwashers, and standard
to fix Hotpoint major appliances
and large capacity washers and dryers, plus
themselves .,. Hotpoint offers an
specially packagedreplacementparts,
and
industry first, the Quick Fix'M System.
technicai help with a
toll-free
800
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,
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'
Help
for
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Should you need help in the selection and
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purchase of new appliances, or have
. .
questions about the operation of the Hotpoint
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appiiances you now own—or have
any
other
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questions about our consumer producfs or
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services you are only a TOLL-F~EE call away.
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The GE Answer Center'M 800.625.2000
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consumer information service is open 24
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hours a day, seven days a week.
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Our staff of experts stands ready to
assist
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Aliswr Ccnfey
8Qg.62602000
'ou
anytime"
Part Nlo. 4J37732POI
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