Lexus GS 450h Warranty And Services Manual
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Lexus GS 450h Warranty And Services Manual

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See also: Owner's Manual , Dismantling Manual
2016
GS 450h
WARRANTY AND SERVICES GUIDE
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Owner Amenities
Warranty Information
Maintenance Requirements

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Table of Contents
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Summary of Contents for Lexus GS 450h

  • Page 1 2016 GS 450h WARRANTY AND SERVICES GUIDE Owner Amenities Warranty Information Maintenance Requirements...

  • Page 2: Safety Precautions

    AUTHORIZED SAFETY PRECAUTIONS DEALERSHIP Your GS 450h is a gas/electric hybrid MAINTENANCE vehicle that has both high-volt age DC AND REPAIRS and AC systems as well as a 12-volt Lexus recommends having system. Both DC and AC high voltage maintenance and repairs for your...
  • Page 3 WELCOME TO THE LEXUS FAMILY Scheduled Maintenance: Your From everyone at Lexus, thank you for purchasing one of our vehicles. vehi cle requires main tenance every Your Lexus is designed to deliver six months or 5,000 miles, whichever uncompromising luxury and comes first.

  • Page 4: Table Of Contents

    The Lexus Commitment........
  • Page 5 Maintenance and Lexus Warranty Coverage........

  • Page 6: Complimentary Services

    This complimentary service is maintenance service. Programming performed at six months or 5,000 of some Lexus Personal ized Settings miles, whichever occurs first. To obtain requires special equipment and this service, contact your Lexus may be performed only by an dealership.

  • Page 7: Loaner Vehicle

    “12 Months or 10,000 Miles” chart on page 48. Loaner Vehicle If your vehicle must be kept overnight at a Lexus dealership for a warranty- covered condition that requires more than eight hours to repair, Lexus will provide you with a complimentary loaner vehicle for up to five days.

  • Page 8: Roadside Assistance

    3) Wait at your vehicle or in a nearby extrication and towing in secure location for the roadside case of minor accident. assistance provider to arrive. Towing to the nearest Lexus • Additional Coverage dealership (or an alternate After your roadside assistance repair facility, if necessary).

  • Page 9: Other Benefits And Assistance

    Lexus technician. Body Repairs If you’d like to know more about Lexus If you’re involved in a collision, you quality-control procedures, ask a want your vehicle to be returned Lexus dealership service consultant.

  • Page 10: The Smart Key

    If a Lexus dealer is not available, key. The electronic key controls the please refer to www.aloa.org to find remote-entry and theft-deterrent...

  • Page 11: Introduction

    IF YOU NEED ASSISTANCE Step 2 Both Lexus and your Lexus dealer are dedicated to serving your automotive If the dealership does not address needs. Your complete satisfaction your concern to your satisfaction, is our first priority. Should you call the Lexus Customer Satisfaction...
  • Page 12 In addition, you must use NCDS if The service is provided at no cost you are required to do so prior to to you. It is part of Lexus’ effort to exercising certain rights or seeking promptly and equitably resolve certain remedies available under your concerns.
  • Page 13 (VIN), the names of your selling of the eligibility period, provided the and servicing dealerships, and the concern or alleged defect was brought current mileage on your Lexus. to the attention of Lexus or one of its dealers during the eligibility period. Introduction...
  • Page 14 In addition to completing the cus tomer process work? claim form, please provide NCDS When NCDS receives your request, with the following information: it will be forwarded to the Lexus area Vehicle year, make, model, VIN, • office for response. mileage and date of purchase.
  • Page 15 If you are dissatisfied with the arbitrator’s decision or Lexus’ The decision of the arbitrator(s) is compliance, you may pursue any binding on Lexus but not on you. other legal remedies available to you, Lexus must comply with the decision including small claims court. You...

  • Page 16: The Lexus Commitment

    Lexus. Your vehicle delivers world-class luxury and performance, along with an unparalleled commitment from Lexus to ensuring your satisfaction. You can be confident — as we are — that you’ll enjoy owning your Lexus as much as you enjoy driving it. Introduction...

  • Page 17: Warranty Coverages At A Glance

    WARR ANT Y COVER AGES AT A GL ANCE Introduction...

  • Page 18: Your Warranties In Detail

    Who Is the Warrantor When Warranty Begins The warrantor for these limited The warranty period begins on the warranties is Lexus, a division of vehicle’s in-service date, which is Toyota Motor Sales, U.S.A., Inc., the first date the vehicle is either...

  • Page 19: Your Rights Under State Law

    Limitations The performance of necessary repairs and adjustments is the exclusive remedy under these warranties or any implied warranties. Lexus does not authorize any person to create for it any other obligation or liability in connection with this vehicle. Any implied warranty of merchant-...

  • Page 20: New Vehicle Limited Warranty

    This warranty covers repairs needed to correct defects in materials or Basic Warranty workmanship of any component listed here and supplied by Lexus, subject to This warranty covers repairs and the exceptions indicated under “What adjustments needed to correct defects Is Not Covered”...

  • Page 21: Corrosion Perforation

    Lexus dealership is covered. Lexus, subject to the exceptions indicated under “What Is Not Covered” on pages 20-21. Coverage is for 72 months or 70,000 miles, whichever occurs first.
  • Page 22 Failure of a vehicle on which the environmental conditions odometer has been altered so that actual vehicle mileage cannot be Water contamination • readily determined. * Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details. Your Warranties in Detail...
  • Page 23 Salvage or Total-Loss Vehicles Lexus does not authorize any Any vehicle that has ever been issued person to create for it any other a “salvage” title or similar title under obligation or liability in connection any state’s law;...

  • Page 24: Dispute Resolution

    NEW VEHICLE LIMITED WARR ANT Y DISPUTE RESOLUTION If a dispute arises regarding your warranty coverage, please follow the steps described on pages 9-10. Please note that you must use the National Center for Dispute Settlement before seeking remedies through a court action pursuant to the Magnuson-Moss Warranty Act.

  • Page 25: Federal Emission Control Warranty

    Emission Performance HOW LONG Warranty Some states and localities have Emission Defect Warranty established vehicle inspection Lexus warrants that your vehicle: and maintenance (I/M) programs to encourage proper vehicle Was designed, built and • maintenance. If an EPA-approved equipped to conform at the...
  • Page 26 FEDER AL EMISSION CONTROL WARR ANT Y WHAT IS NOT COVERED WARRANTY PARTS LIST These warranty obligations do not Air/Fuel Metering System apply to failures or noncompliance Air/fuel ratio feedback caused by: • control system The use of replacement parts •...

  • Page 27: Positive Crankcase Ventilation

    FEDER AL EMISSION CONTROL WARR ANT Y Hybrid System Positive Crankcase Ventilation (PCV) System Battery control module • Oil filler cap (battery voltage sensor) (8/80)* • PCV valve or orifice Battery thermistor • • Generator • Other Parts Used in Hybrid battery* •...
  • Page 28 Owner’s Manual and this guide. your vehicle’s emission control Lexus will not deny a warranty claim systems, Lexus recommends the solely because you do not have use of Genuine Lexus Parts when records to show that you maintained servicing or repairing the systems.
  • Page 29 Attn: Warranty Complaints period is required by law). If your 401 M Street SW claim is denied, Lexus will notify you Washington, D.C. 20460 in writing of the reason within the same period. If we fail to do so, we will Vehicles equipped with a repair your vehicle free of charge.

  • Page 30: Dealer Certificate

    Lexus will Lexus vehi cle is being delivered: remedy the nonconformity free 1) On the basis of written notification of charge under the terms of the furnished by Lexus, we have knowl- Emission Performance Warranty.

  • Page 31: California Emission Control Warranty

    YOUR WARRANTY RIGHTS AND OBLIGATIONS The California Air Resources Board Vehicles equipped with a (CARB) and Lexus are pleased to California Certified Emission explain the emission control system Control System that are registered warranty for your 2016 vehicle. In and operated in California or...
  • Page 32 Lexus recommends that you retain test, all necessary repairs and all receipts covering maintenance adjustments will be made on your vehicle, but Lexus cannot by Lexus to ensure that your deny warranty coverage solely vehicle passes the test. This is...

  • Page 33: Parts List

    CALIFORNIA EMISSION CONTROL WARRANTY WHAT IS NOT COVERED PARTS LIST: LONG-TERM EMISSION These warranty obligations do not DEFECT WARRANTY apply to failures or noncompliance caused by: The parts listed here are covered for seven years or 70,000 miles The use of replacement parts •...
  • Page 34 Fuel tank • of the required maintenance indicated in the Owner’s Manual and this guide. Hybrid System Lexus will not deny a warranty claim Battery control module • solely because you do not have (battery voltage sensor)* records to show that you maintained your vehicle.
  • Page 35 If your quality to Genuine Lexus Parts claim is denied, Lexus will notify you may impair the effectiveness of in writing of the reason within the the emission control systems.
  • Page 36 CALIFORNIA EMISSION CONTROL WARR ANT Y REPAIR DELAYS IF YOU HAVE QUESTIONS If a Lexus dealership is unable to complete repairs on your vehicle If you have questions or concerns within 30 days, you may have about your vehicle’s California the repairs made under Lexus’...

  • Page 37: Tire Limited Warranty

    Bridgestone/Firestone equipment on your vehicle are 535 Marriott Drive warranted by their manufacturer Nashville, TN 37214 and not Lexus. Please refer to the Bridgestone: (800) 847-3272 tire warranty statement included Firestone: (800) 356-4644 with the owner information in your vehicle.

  • Page 38: Operation And Maintenance

    You can be confident you’re getting have records to show that you the best possible service for your maintained your vehicle. However, vehicle when you take it to a Lexus damage or failures caused by dealership. Plus, a Lexus dealership lack of proper maintenance are will always use Genuine Lexus Parts not covered under warranty.
  • Page 39 However, Lexus recommends using only Genuine Lexus Parts when you need to replace a part on your vehicle. Like all Lexus products, Genuine Lexus Parts are built to the highest standards of quali ty, durability and performance.

  • Page 40: Obtaining Warranty Service

    Lexus dealership. If your vehicle is inoperable or Please note, however, that your unsafe to drive and there is no Lexus vehicle may not be repaired free dealership reasonably available to of charge because the local Lexus...
  • Page 41 OBTAINING WARR ANT Y SERVICE To receive reimbursement, present to an authorized Lexus dealership your paid repair invoices and any parts that were removed from the vehicle. You will be reimbursed for warranted parts at the manufacturer’s suggested retail price and warranted labor at a geographically appropriate hourly rate multiplied by Lexus’...

  • Page 42: Introduction

    Lexus. It can also enhance the engine oil and oil filter. Failure your vehicle’s resale value. This to do so can cause oil starvation...

  • Page 43: Maintenance And Lexus Warranty Coverage

    MAINTENANCE AND LEXUS WARR ANTY COVERAGE Maintaining your vehicle according However, damage or failures caused to the recommendations in this by improper maintenance or repairs booklet is required to ensure that your are not covered under warranty. warranty coverage remains intact.

  • Page 44: Lexus Dealership Service

    Lexus recommends for your vehicle when you take it having maintenance performed by to a Lexus dealership. Don’t trust an authorized Lexus dealership. To your investment to anything less locate your nearest authorized Lexus than a team of Lexus specialists.

  • Page 45: General Maintenance And Regular Use

    GENERAL MAINTENANCE AND REGUL AR USE Every Several Months In addition to scheduled maintenance, your Lexus hybrid vehicle requires If the vehicle is parked for a long time, ongoing general maintenance such the hybrid battery will discharge as fluid checks and visual inspections.

  • Page 46: Battery: 12-Volt (Auxiliary Battery)

    GENERAL MAINTENANCE AND REGUL AR USE When Cleaning the Wheels When cleaning carpet, remove • dirt and dust with a vacuum Wait for hot wheels to cool • cleaner. Apply a foaming-type before getting wheels wet. carpet cleaner with a sponge or Using a soft sponge or cotton •...

  • Page 47: Scheduled Maintenance Log

    Special Operating Maintenance Interval: Conditions Months vs. Mileage In addition to standard maintenance Lexus recommends obtaining items, vehicles that are driven under scheduled maintenance for your special operating conditions require vehicle every six months or 5,000 further maintenance service. These miles, whichever occurs first.

  • Page 48: Complimentary First Scheduled Maintenance Service

    Inspect and adjust all fluid levels • maintenance service. Programming of some Lexus Personal ized Settings Program Lexus Personalized • requires special equipment and Settings, if requested may be performed only by an Reset scheduled •...

  • Page 49: Complimentary Second Scheduled Maintenance Service

    10,000 Miles included in this service. See the “12 Months or 10,000 Miles” Lexus also provides your second chart on page 48. s cheduled maintenance service at no charge. The service is performed at 12 months or 10,000 miles, whichever occurs first.

  • Page 50: Scheduled Maintenance Log

    This service, excluding maintenance required for special operating conditions, is complimentary when performed by an authorized Lexus dealership. This service is complimentary when performed by an authorized Lexus dealership. Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears, whichever comes first.
  • Page 51 SCHEDULED MAINTENANCE LOG 18 Months or 15,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace Smart Key battery ❑ R eset scheduled maintenance reminder ❑ R otate tires (Applies to models with same size front and rear tires and wheels.) ❑ V isually inspect brake pads, calipers and rotors...
  • Page 52 SCHEDULED MAINTENANCE LOG 24 Months or 20,000 Miles 30 Months or 25,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ I nspect and adjust all fluid levels replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ R eset oil maintenance reminder, if oil size front and rear tires and wheels.)
  • Page 53 SCHEDULED MAINTENANCE LOG 36 Months or 30,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ R eset scheduled maintenance reminder replace oil filter ❑ R otate tires (Applies to models with same ❑ R eplace cabin air filter size front and rear tires and wheels.) ❑ R eplace brake fluid ❑ V isually inspect brake pads, calipers...
  • Page 54 SCHEDULED MAINTENANCE LOG 42 Months or 35,000 Miles 48 Months or 40,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace engine oil with 0W-20 oil; replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ R eset oil maintenance reminder, if oil was size front and rear tires and wheels.)
  • Page 55 SCHEDULED MAINTENANCE LOG 54 Months or 45,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace Smart Key battery ❑ R eset scheduled maintenance reminder ❑ R otate tires (Applies to models with same size front and rear tires and wheels.) ❑ V isually inspect brake pads, calipers and rotors...
  • Page 56 SCHEDULED MAINTENANCE LOG 60 Months or 50,000 Miles 60 Months or 50,000 Miles 66 Months or 55,000 Miles 66 Months or 55,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ I nspect and adjust all fluid levels replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same...
  • Page 57 SCHEDULED MAINTENANCE LOG 72 Months or 60,000 Miles 72 Months or 60,000 Miles ❑ R otate tires (Applies to models with ❑ R eplace engine oil with 0W-20 oil; replace oil filter same size front and rear tires and wheels.) ❑ R eplace cabin air filter ❑ V isually inspect brake pads, calipers and rotors...
  • Page 58 SCHEDULED MAINTENANCE LOG 78 Months or 65,000 Miles 84 Months or 70,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace engine oil with 0W-20 oil; replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ R eset oil maintenance reminder, if oil size front and rear tires and wheels.)
  • Page 59 SCHEDULED MAINTENANCE LOG 90 Months or 75,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace Smart Key battery ❑ R eset scheduled maintenance reminder ❑ R otate tires (Applies to models with same size front and rear tires and wheels.) ❑ V isually inspect brake pads, calipers and rotors...
  • Page 60 SCHEDULED MAINTENANCE LOG 96 Months or 80,000 Miles 102 Months or 85,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ I nspect and adjust all fluid levels replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ R eset oil maintenance reminder, if oil size front and rear tires and wheels.)
  • Page 61 SCHEDULED MAINTENANCE LOG 108 Months or 90,000 Miles ❑ Rotate tires (Applies to models with same ❑ R eplace engine oil with 0W-20 oil; replace oil filter size front and rear tires and wheels.) ❑ R eplace cabin air filter ❑ Visually inspect brake pads, calipers and rotors ❑ R eplace brake fluid...
  • Page 62 SCHEDULED MAINTENANCE LOG 114 Months or 95,000 Miles 120 Months or 100,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace engine oil with 0W-20 oil; replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ R eset oil maintenance reminder, if oil size front and rear tires and wheels.)
  • Page 63 SCHEDULED MAINTENANCE LOG 126 Months or 105,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace Smart Key battery ❑ R eset scheduled maintenance reminder ❑ R otate tires (Applies to models with same size front and rear tires and wheels.) ❑ V isually inspect brake pads, calipers and rotors...
  • Page 64 SCHEDULED MAINTENANCE LOG 132 Months or 110,000 Miles 138 Months or 115,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ I nspect and adjust all fluid levels replace oil filter ❑ I nspect engine coolant (see page 70) ❑ R eplace cabin air filter ❑ R eset scheduled maintenance reminder ❑ R eset oil maintenance reminder, if oil...
  • Page 65 SCHEDULED MAINTENANCE LOG 144 Months or 120,000 Miles ❑ R otate tires (Applies to models with same ❑ R eplace engine oil with 0W-20 oil; replace oil filter size front and rear tires and wheels.) ❑ R eplace cabin air filter ❑ V isually inspect brake pads, calipers and rotors ❑ R eplace brake fluid...
  • Page 66 SCHEDULED MAINTENANCE LOG 150 Months or 125,000 Miles 156 Months or 130,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace engine oil with 0W-20 oil; replace oil filter ❑ R eset scheduled maintenance reminder ❑ R eplace cabin air filter ❑ R otate tires (Applies to models with same ❑ I nspect engine coolant (see page 70) size front and rear tires and wheels.)
  • Page 67 SCHEDULED MAINTENANCE LOG 162 Months or 135,000 Miles ❑ I nspect and adjust all fluid levels ❑ R eplace Smart Key battery ❑ R eset scheduled maintenance reminder ❑ R otate tires (Applies to models with same size front and rear tires and wheels.) ❑ V isually inspect brake pads, calipers and rotors...
  • Page 68 SCHEDULED MAINTENANCE LOG 168 Months or 140,000 Miles 174 Months or 145,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ I nspect and adjust all fluid levels replace oil filter ❑ I nspect engine coolant (see page 70) ❑ R eplace cabin air filter ❑ R eset scheduled maintenance reminder ❑ R eset oil maintenance reminder, if oil...
  • Page 69 SCHEDULED MAINTENANCE LOG 180 Months or 150,000 Miles ❑ R eplace engine oil with 0W-20 oil; ❑ R otate tires (Applies to models with same replace oil filter size front and rear tires and wheels.) ❑ R eplace cabin air filter ❑ V isually inspect brake pads, calipers and rotors ❑ R eplace brake fluid...

  • Page 70: Explanation Of Maintenance Items

    Check all dust covers by a qualified technician following for deterioration and damage. A procedures in Lexus service and qualified technician should perform repair publications. Please refer to these inspections. the important safety precautions on the inside front cover of this booklet.

  • Page 71: Body Inspection

    Replace any for the model and model deteriorated or damaged parts. A year of your vehicle, such as qualified technician should perform Lexus Genuine floor mats. these operations. Always properly secure • the driver’s floor mat using Brake Pads, Calipers and Rotors the retaining hooks.

  • Page 72: Engine Valve Clearance

    SAE 0W-20 at the next oil change. technology (i.e., a combination of low See your Lexus dealer for oil phosphates and organic acids). A specifically formulated for your qualified technician should perform vehicle’s engine.

  • Page 73: Spark Plugs

    EXPL ANATION OF MAINTENANCE ITEMS Engine Valve Clearance Rack-and-Pinion Assembly The GS 450h is equipped with Inspect the rack-and-pinion assembly hydraulic valve lash adjusters that for signs of leakage, damage and require no periodic clearance loose electrical connections. Tighten inspection or adjustment.

  • Page 74: Timing Chain

    Tire-Pressure Warning Sensors performed by a qualified technician A tire-pressure sensor is mounted following procedures in Lexus on each full-size wheel. These service and repair publications. sensors do not require periodic Please refer to the important maintenance.

  • Page 75: Vehicle Identification

    VEHICLE IDENTIFICATION Model In-service date Mileage at delivery Selling dealership Selling dealership phone number Vehicle Identification Number Scheduled Maintenance Log...

  • Page 76: Index

    VEHICLE IDENTIFICATION Axle shaft boots..............48–67, * 68 Ball joints and dust covers .
  • Page 77 Lexus Personalized Settings........

  • Page 78: Warranty Coverages

    Smog-check tests ..............27, 33 Spark plugs .
  • Page 82 15-TCS-09091 Printed 11/15 0050516WSGGSH...

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