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Service Manual
Washing Machines
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SERVICE
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Table of Contents
Related Manuals for Asko 600 Series
Summary of Contents for Asko 600 Series
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Page 1: Service Manual
ASKO SERVICE ACADEMY Service Manual for the Series of Washing Machines BUILT TO LAST LONGER... - Page 2 Servicing washing machines has to be easy, and just as it is important for us that the customer shall be satisfied with our simple, able and durable 600 series, so we also want to give you, the service engineer, the conditions to permit you to work effi- ciently and satisfactorily.
- Page 3 SAFETY REGULATIONS SAFETY REGULATIONS GENERAL • The electrical and plumbing installations shall be carried out by a qualified electrician and plumber respectively. SERVICE WARNING Always switch off the main electrical power supply when dismantling and assembling the washing machine. • Always use an earthed EMC wristband when working with electrical components, such as panel and program control printed circuit boards.
- Page 4 INSTALLATION INSTALLATION TRANSPORT SUPPORTS Before the machine can be used, the 3 transport supports must be removed. Each transport sup- port consists of a screw, a washer and a transport sleeve. The transport sleeves are used after the sup- ports have been removed, to plug the holes in the transport beam.
- Page 5 INSTALLATION LOCATION OF THE WASHING MACHINE The washing machine can be either free-standing or built in. A. Free-standing The washing machine can be located as a free- standing unit. B. Built-in The washing machine can be built in under a work top with a working height of 850 - 900 mm.
- Page 6 INSTALLATION WATER CONNECTION The machine is plumbed in with the connection hose that comes with it. The water pressure shall be 0.1-1MPa (approx. 1-10kp/cm2 ; 10-100N/ cm2). The water supply must have a stop cock. If the piping is new, it can be advisable to first thorough- ly flush it through so that any dirt will be flushed out.
- Page 7 MOTORFUNKTIONS MOTOR FUNCTIONS Soaking There are 3 different limit values for out-of- Clockwise 9 seconds on, 6 seconds off, counter- balance that permit different spin drying speeds. clockwise 9 seconds on, 6 seconds off, and so on. No. 1: 1300 - 1600 rpm No.
- Page 8 MOTOR FUNCTIONS Selected spin drying speed 600-900 rpm (long and short spin dry) A maximum of 10 restarts at limit no. 3 to try to reach the selected spin drying speed. If the out-of-balance is still too great in the final, tenth, attempt, the program will continue without performing spin drying.
- Page 9 FAULT TRACING FAULT TRACING The machine will not start 4. Unscrew the emergency opening handle and 1. Check that the washing lid is closed properly. open the lid by pulling it. 2. Check the fuses for the house electricity supp- 5.
- Page 10 FAULT TRACING Metallic sounds are heard from the rear of the machine. 1. Remove the rear cover plate and investigate the cause. The programmer does not work (W600 and W620) 1. Check that the programmer motor runs. The machine does not fill with water 1.
- Page 11 PROBLEMS PROBLEMS COMMON QUESTIONS AND PROBLEMS Can also be caused by iron or magnesium in the water. The lid will not open 1. Install a filter. Check that the main power switch is on. Grey laundry The machine will not start 1.
- Page 12 PROBLEMS Chemicals Textiles that have been in contact with chemicals, such as battery acid, solution for perming hair, bleach, lavatory cleaner or acne-removing agent, must be rinsed as quickly as possible to prevent holes or stains. Do not let unrinsed textiles come into contact with other material.
- Page 13 COMPONENTS AND MEASUREMENT VALUES COMPONENTS AND MEASUREMENT VALUES WASHING MOTOR HEATING ELEMENT W600/W620, 50 Hz 2000 W Part no.: 80 617 71 Part no.: 80 617 06 Resistance: 28.4 W Resistances: 0.9 Ω Pins 1-3 1.5 Ω Pins 2-3 1000 W 3.8 Ω* Pins 4-5 Part no.:...
- Page 14 RINSE SENSOR, WPS (W660) RADIO INTERFERENCE FILTER Part no.: 80 628 16 50/60 Hz ASKO Rinse sensor type 6622. Part no.: 80 585 58 Leakage Current 230 V/ 50 Hz 0.3-0.4 mA The rinse sensor is installed connected to the drain Leakage Current 240 V/ 60 Hz 0.3-0.4 mA...
- Page 15 TEST PROGRAM AND FAULT TEST PROGRAM AND FAULT INDICATIONS TEST PROGRAM FOR W600 AND W620 1. Insert a jumper into E10 on the programmer. Water inlet fault 2. Start program 3 (Fast wash). Fault in the water supply. 3. EV2 and EV3 (inlet valves for main wash hot Check that the filter in the machine water inlet is and cold water) allow water into the machine not blocked.
- Page 16 TEST PROGRAM AND FAULT INDICATIONS The program knob stops in position S after Water inlet fault the program has finished or been interrupted Check that the filter in the machine water inlet is This indicates that a motor fault, a level sensor not blocked.
- Page 17 TEST PROGRAM AND FAULT INDICATIONS Foam check Indicated after the program has finished. Via the level sensor the machine has "felt" that there is a lot of foam left after the main wash. Run the Rinse program once. TEST PROGRAM FOR THE RINSE SENSOR (W660) 1.
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Page 18: Consumption Values
CONSUMPTION VALUES CONSUMPTION VALUES The following conditions apply for the consump- tion values stated below: Incoming water temperature: 15 °C. Heating element power: 2000 W. Options: None. W600 AND W620: PROGRAM MATERIAL/ LOAD WATERCONSUMPTION ENERGYCONSUMPTION PROGRAMTIME WASHTEMPERATURE (approx. litres) (approx. kWh) (approx. - Page 19 TOOLS TOOLS LIST OF TOOLS "Torx" spanners: • T25 • T20 • T10 Ring spanners • 11/16" • 16 mm • 13 mm • 10 mm Socket screwdriver • 10 mm 24 mm extended socket + locking handle 5 mm socket head cap screwdriver + small locking handle Star socket head screwdriver...
- Page 20 TOOLS APPLICATION AREAS Front end plate and inner cover plate • torx T20 Top lid: • ring spanner 10 mm • torx T20 Drum Panel • torx T25 • torx T20 • torx T20 • 6.5-7 mm wide blade screwdriver •...
- Page 21 SPECIAL TOOLS SPECIAL TOOLS DRUM INSTALLATION Part no.: 88 011 52 This tool is used for centring and is fastened to the drum edge when removing and installing the front end plate. The hook is fitted between the holder and the bottom to facilitate removal and installation of the front end plate.
- Page 22 SERVICE SERVICE TOP COVER Removing the top cover 1. Remove the 3 screws at the rear of the top cover. 2. Tilt the cover and pull it backwards. Installing the top cover 1. Ensure that the sealing strip is positioned along the edge of the top cover.
- Page 23 SERVICE DETERGENT INSERT Changing the detergent insert handle 1. Pull forward and lift out the detergent insert. NOTE The detergent insert may have a child safety catch fitted. To pull out the detergent insert when the safety catch is set, you have to move the latch to the left at the same time as you pull out the tray.
- Page 24 SERVICE PANEL Removing the panel 1. Remove the top cover by first removing the 3 screws along the rear edge and then lifting it off. 2. Pull forward and lift out the detergent insert. NOTE The detergent insert may have a child safety catch fitted.
- Page 25 SERVICE NOTE Press with a screwdriver behind the beam when the middle of the panel is being pressed into pla- 7. W600 and W620: Push the knobs back on. 8. Install the detergent compartment and secure the 3 screws. 9. Put in the detergent insert. 10.
- Page 26 SERVICE Changing the push-button switches 1. Remove the panel in accordance with the sec- tion ”Panel - removing...”. 2. Get hold of the switch inside the machine and pull on it, while at the same time bending the wings at the front of the switch inwards with a screwdriver.
- Page 27 SERVICE Changing the temperature selector (W600 and W620) 1. Remove the top cover by first removing the 3 screws along the rear edge and then lifting it off. 2. Remove the knob by first turning it to its zero position and then pulling it off. NOTE It is possible to use a polygrip (mole wrench) to remove the knobs, but in that case remember to...
- Page 28 SERVICE Changing the push-buttons (W600 and W620) 1. Remove the panel in accordance with the sec- tion ”Panel - Removing...”. 2. Change the push-buttons. NOTE The buttons sit free on the push-button switches. 3. Install the panel in accordance with the sec- tion ”Panel - Installing...”.
- Page 29 SERVICE Changing the push-buttons (W640, W650 and W660) WARNING An earthed EMC wristband must be worn at all times when working with electronic components to prevent damage to them. 1. Remove the three screws at the rear edge and lift off the top cover . 2.
- Page 30 SERVICE REAR PANEL Removing the rear panel 1. Remove the 12 screws around the rear panel. 2. Lift off the rear panel. Installing the rear panel 3. Offer up the rear panel. Use the 2 hooks on the upper edge to assist. 4.
- Page 31 SERVICE MOTOR Changing the drive belt 1. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 2. Take off the drive belt by lifting it off one side of the pulley and turning the pulley. 3.
- Page 32 SERVICE Changing the motor control board (W640, W650 and W660) 1. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 2. Remove the securing screw for the motor con- trol board holder and lift it out. 3.
- Page 33 SERVICE FRONT PANEL (MODELS WITHOUT FRONT LOADING DOOR) Removing the front panel 1. Pull forward and lift out the detergent insert. NOTE The detergent insert may have a child safety catch fitted. To pull out the detergent insert when the safety catch is set, you have to move the latch to the left at the same time as you pull out the tray.
- Page 34 SERVICE Changing the plastic lockings on the front panel 1. Remove the front panel in accordance with the section ”Front panel - Removing...”. 2. Remove the control unit by squeezing the lat- ches and pulling it out. 3. Push the new control unit in until it latches into place.
- Page 35 SERVICE B O T T O M C O V E R ( M O D E L S W I T H F R O N T LOADING DOOR) Removing the bottom cover 1. Open the drain pump cover. Use the parti- tion from the detergent compartment or a screwdriver.
- Page 36 SERVICE FRONT LOADING DOOR (ONLY MODELS WITH FRONT LOADING DOOR) Removing the front loading door 1. Remove the bottom cover in accordance with the section ”Bottom cover - Removing...” 2. Unscrew the 2 nuts in the door hinges. 3. Release the spring that holds the door. 4.
- Page 37 SERVICE Changing the inner door 1. Remove the front loading door in accordance with the section ”Front loading door - Remo- ving...”. 2. Remove the 4 screws at the handle, 1 screw at each side and the 3 at the bottom edge. Take the door off.
- Page 38 SERVICE FRONT PANEL (MODELS WITH FRONT LOADING DOOR) Removing the front panel 1. Remove front loading door in accordance with the section ”Front loading door - Remo- ving...”. 2. Pull forward and lift out the detergent compartment. NOTE The detergent compartment may have a child sa- fety catch fitted.
- Page 39 SERVICE DETERGENT COMPARTMENT Removing the detergent compartment 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Pull forward and lift out the detergent compartment. NOTE The detergent compartment may have a child sa- fety catch fitted.
- Page 40 SERVICE Changing the detergent compartment corru- gated hose 1. Carry out steps 1 to 4 under the heading ”De- tergent compartment - Removing...” above. 2. Unhook the door lock protection from the hose. 3. Remove the hose from the drum holder. 4.
- Page 41 SERVICE WASHING LID Removing the washing lid 1. Open the washing lid either by pressing the lid opening button or with the emergency opening handle behind the drain pump co- ver. 2. Remove the 2 screws securing the lid and take it off.
- Page 42 SERVICE Changing the lid catch 1. Open the washing lid either by pressing the lid opening button or with the emergency opening handle behind the drain pump co- ver. 2. Remove the 2 screws securing the lid and take it off. 3.
- Page 43 SERVICE Changing the emergency opener 1. Open the washing lid either by pressing the lid opening button or with the emergency opening handle behind the drain pump co- ver. 2. Remove the 2 screws securing the lid and take it off. 3.
- Page 44 SERVICE COVER PLATE Removing the cover plate 1. Open the washing lid either by pressing the lid opening button or with the emergency opening handle behind the drain pump co- ver. 2. Remove the 2 screws securing the lid and take it off.
- Page 45 SERVICE CATCH Removing the catch 1. Remove the cover plate in accordance with the section ”Cover plate - Removing...” 2. Release the protection. 3. Disconnect the wires from the catch. 4. Remove the lid catch screws. 5. Pull out the catch. 6.
- Page 46 SERVICE FRONT END PLATE AND INNER COVER PLATE Removing the front end plate and inner cover plate 1. Remove the protection and catch in accordan- ce with the section ”Catch - Removing...”. 2. Fit the special centring tool (part no. 88 011 52).
- Page 47 SERVICE 10. Install the front end plate and tension the spe- cial tool’s two lower parts to it. IMPORTANT It is important for the front plate to be located in the groove in the holder panel. NOTE Use the special tool’s upper fixing to hang the end plate on.
- Page 48 SERVICE DRUM Removing the drum 1. Remove the end plate and inner cover plate at the front in accordance with the section ”Front end plate holder... - Removing...”. 2. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 3.
- Page 49 SERVICE Changing the wash ridge 1. Insert a screwdriver (or similar thin tool) into the centre ridge hole and angle it carefully to the left. 2. Pull the ridge towards the drum opening. 3. Lift up the ridge. 4. Place the new ridge in the securing hole with the F marking facing the drum opening.
- Page 50 SERVICE DRAIN PUMP Removing drain pump and pump housing 1. Models with front loading door: Remove the bottom cover in accordance with the section ”Bottom cover (models with front loading door) - Removing...”. Models without front loading door: Remove the front panel in accordance with the section ”Front panel (models without front loading door) - Removing...”.
- Page 51 SERVICE Changing the drain pump 1. Models with front loading door: Remove the bottom cover in accordance with the sec- tion ”Bottom cover (models with front loa- ding door) - Removing...”. Models without front loading door: Rem- ove the front panel in accordance with the sec- tion ”Front panel (models without front loa- ding door) - Removing...”.
- Page 52 SERVICE Changing the drain pump rubber ring 1. Open the drain pump cover. Use the parti- tion from the detergent compartment or a screwdriver. 2. Disconnect the drain hose. IMPORTANT Take care not to break off the drain plug. NOTE There may be water left in the machine, that will run out through the drain hose.
- Page 53 SERVICE COMPLETE HOLDER ASSEMBLY Changing the complete holder assembly (holder, cradle and rear end plate) 1. Remove the detergent compartment in accor- dance with the section "Detergent compart- ment - Removal...". NOTE The detergent compartment may have a child sa- fety catch fitted.
- Page 54 SERVICE Changing the bearing 1. Remove the drum in accordance with the sec- tion ”Drum - Removing...”. 2. Remove the v-ring cassette with a screwdri- ver. 3. Knock out both bearings. NOTE Discard the bearings after removal. 4 Place the inner bearing on the special tool (part no.
- Page 55 SERVICE Changing the v-ring cassette 1. Remove the drum in accordance with the sec- tion ”Drum - Remove...”. 2. Remove the v-ring cassette with a screwdri- ver. 3 Put the tool into the bearing housing from the rear of the machine. 4 Put the new v-ring cassette on to the special tool, inside the holder with its white side fa- ces outwards.
- Page 56 SERVICE Changing the heating element 1. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 2. Disconnect the wiring and unscrew the nut as far as possible. 3. Tap the screw so that the seal on the inside is separated from its flat washer.
- Page 57 SERVICE Changing the tensioning ring 1. Remove the cover plate in accordance with the section "Cover plate - Removing...". 2. Install the special tools (part no. 88 011 52 and ). IMPORTANT Fasten the special tool's 3 fixings in the drum end. 3.
- Page 58 SERVICE Changing the balancing spring 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Use pliers to unhook the balancing spring from the holder. 3. Front spring: Unhook the spring from the front rail.
- Page 59 SERVICE ELECTRICAL COMPONENT BRIDGE PIECE Removing the electrical component bridge piece 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Remove the panel in accordance with the sec- tion "Panel - Removing...".
- Page 60 SERVICE Changing the level switch 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Squeeze the level switch securing clips, if ne- cessary with pliers, and remove it from the bridge piece.
- Page 61 SERVICE Changing the programmer (W600 and W620) 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Remove the knob from the front of the pa- nel. IMPORTANT Turn the knob to its zero position before taking it off, to simplify refitting.
- Page 62 SERVICE Changing the PCU program control board and its holder (W640, W650 and W660) WARNING An earthed EMC wristband must be worn at all times when working with electronic components to prevent damage to them. 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off.
- Page 63 SERVICE CROSS MEMBER Changing the input terminal block 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Remove the earthing screw. 3. Disconnect all the wiring. 4. Press the latches in with a screwdriver and pull out the input terminal block.
- Page 64 SERVICE Changing the fuse 1. Remove the fuse holder insert with a screw- driver (1/4 turn). 2. Change the fuse. IMPORTANT The fuse must be of 250V and 6.3 Ampere type. 3. Fit the fuse holder insert with the fuse into the fuse holder.
- Page 65 SERVICE Changing the radio interference filter 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Disconnect the wiring from the radio interfe- rence filter. 3. Unscrew the nut securing the filter and take it out.
- Page 66 SERVICE Changing the cable stand 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Remove the wiring. 3. Route the new wiring and secure it. IMPORTANT Make sure that the wires are connected correctly. 4.
- Page 67 SERVICE Changing the volume chamber (W660) 1. Remove the top cover by first removing the 3 screws at the rear edge and then lifting the cover off. 2. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 3.
- Page 68 SERVICE SIDE PANELS Changing the side panels 1. Remove the rear panel by first removing the 12 screws around it and then lifting it off. 2. Models with front loading door: Remove the front panel in accordance with the section "Front panel (models with front loading door) - Removing...".
- Page 69 SERVICE BOTTOM Change of bottom 1. Remove the holder complete in accordance with the section ”Holder complete - Chang- ing holder complete” point 1-7. 2. Dismantle the shock absorbers in accordance with steps 2 to 6 in the section "Bottom - Changing the shock absorbers".
- Page 70 SERVICE Changing the shock absorbers 1. Front shock absorbers: Remove the front pa- nel in accordance with the section "Front pa- nel (models without front loading door) - Removing..." or else the bottom cover in ac- cordance with the section "Bottom cover - Removing...".
- Page 71 SERVICE Changing the overflow protection device (W660) 1. From the rear: Remove the rear panel by first removing the 12 screws around it and then lifting it off. From the front: Remove the bottom cover in accordance with the section "Bottom co- ver - Removing...".
- Page 72 SERVICE FRONT RAIL Changing the front rail 1. Remove the panel in accordance with the sec- tion "Panel - removing...". 2. Early models: the hole is marked out on the front rail. 3. Remove the rivets with a screwdriver and flat- ten with a polygrip.
- Page 73 MODIFICATION OF W600 AND W620 MODIFICATION OF W600 AND W620 HOT WATER CONNECTION These machines can be modified to include a hot water connection and thus use a mixed water in- let. Installation of hot water connection 1. Remove the 3 screws at the rear edge of the top lid and lift off the lid.
- Page 74 MODIFICATION OF W640, W650 AND W660 MODIFICATION OF W640, W650 AND W660 HOT WATER CONNECTION These machines can be modified to include a hot water connection and thus use a mixed water in- let or a hot water inlet. Installation of hot water connection 1.
- Page 75 PROGRAM AND OPTIONS FOR THE W600 AND W620 PROGRAMS AND OPTIONS FOR THE W600 AND W620 PROGRAMS 9. Wool/Hand wash Gentle main wash, high water level - 3 rinses - 1. Heavy wash short spin dry after last rinse. Prewash - main wash - 3-5 rinses- (depending on the market) - short spin dry after main wash and 10.
- Page 76 PROGRAMS AND OPTIONS FOR THE W600 AND W620 Spin drying (W600) Altering settings or changing the program The normal spin drying speed is 1 000 rpm. Press the option buttons in or out to make the With the button you can select the lower alterations, and turn the program knob to the spin dry speed of 800 rpm.
- Page 77 PROGRAMS AND OPTIONS W640, W650 AND W660 PROGRAMS AND OPTIONS W640, W650 AND W660 Start/Stop Menu Enter PROGRAM With the buttons you step forward or Program backward through the menu to reach the menu Normal wash, , 1400, 1500 or 1600 rpm, heading where you wish to make an alteration.
- Page 78 PROGRAMS AND OPTIONS W640, W650 AND W660 Super rinse been run. It is also necessary for the change to be Adds 4 extra rinses to the Heavy wash, Normal acceptable to the program that is running. wash and Fast wash programs. 2 rinses are added to the other programs.
- Page 79 PROGRAMS AND OPTIONS W640, W650 AND W660 OTHER CHOICES Rinse sensor (W660) The sensor function minimises water consump- tion and optimises the rinsing results. Thorough rinsing is particularly important for people with sensitive skin, such as those with allergies, and babies.
- Page 80 MAKING YOUR OWN PROGRAMS (W640, W650 AND W660) MAKING YOUR OWN PROGRAMS (W640, W650 AND W660) You can make your own wash programs that The buttons that you will need to use for would perhaps suit your own needs better than making your own programs are the Menu the four preset programs.
- Page 81 MAKING YOUR OWN PROGRAMS (W640, W650 AND W660) SELECT THE INITIAL PROGRAM SPIN DRYING SPEEDS Start by choosing one of the preset wash programs. Du You can choose spin drying speeds from 600 1. Press the button to select up to 1600 rpm. the program you want to change.
- Page 82 MAKING YOUR OWN PROGRAMS (W640, W650 AND W660) Short main wash Super rinse With this Option you shorten the main wash Gives you a wash program with extra rinses. With time by about 31 minutes. Use this Option if Super rinse you add four extra rinses to the wash your washing is not very dirty.
- Page 83 MAKING YOUR OWN PROGRAMS (W640, W650 AND W660) Emptying SHORT CUT Selected in combination with Spin dry Off. The If you don’t want to make changes in all of the wash program then finishes with the final rinse menu headings for your program, you can skip water still in the machine.
- Page 84 PROGRAM OVERVIEW PROGRAM OVERVIEW...
- Page 85 PROGRAM OVERVIEW...
- Page 86 WASHING WITH THE W600 AND W620 WASHING WITH THE W600 AND W620 1. Sort the washing 2. Press the on/off button, , and open the door 3. Put the washing in 4. Put in the detergent and, if you wish, rinsing agent Put the detergent (for the main wash) in the left compartment ( ), pre-wash detergent (if...
- Page 87 WASHING WITH THE W640, 650 AND W660 WASHING WITH THE W640, W650 AND W660 1. Sort the washing the temperature with the button and the spin drying speed with the button. Each 2. Press the on/off button and open time you press one of these buttons, the set- the door ting increases to the next higher temperature 3.
- Page 88 CLEANING AND MAINTENANCE CLEANING AND MAINTENANCE CHECKING THE NEEDLE TRAP AND DRAIN PUMP The washing machine has a needle trap to catch items such as coins, hairpins and similar objects. Clean the needle trap and drain pump like this: 1. Ensure that the main power switch is off. 2.
- Page 89 CLEANING AND MAINTENANCE CLEANING THE DETERGENT COMPARTMENT 1. Pull towards you and then lift out the deter- gent compartment. 2. Rinse and brush the compartment clean. IMPORTANT Do not wash the detergent compartment in a dis- hwasher. 3. Put the detergent compartment back into the machine.
- Page 90 ASKO Cylinda AB / A S K O A P P L I A N C E S SE-534 82 VARA • Sweden Part. no. 63 003 40 Phone +46 512 320 00 • Fax +46 512 320 10...