Service And Repair; Releasing The Magazines Manually; The Wellness Test - HP BL536A User's & Service Manual

Service and repair

Releasing the magazines manually

If you cannot remove the magazines via the OCP or RMI, do the following:
1. Unplug the power cord from the device.
2. From the back of the device, find the access holes for the right and left magazines. See
Figure 64 (page
Figure 64 Access holes for the right and left magazine
1. Right magazine release
2. Left magazine release
3. To manually release a magazine, insert the end of a small metal pin or straightened paper
clip into the magazine access hole at the back of the device about 1.5 cm (0.6 inch), while
another person grasps the magazine on that side and pulls it out of the front of the unit. See
Figure 65 (page
Figure 65 Releasing the magazine
1. Push a paper clip into the access hole.
2. Pull the magazine out of the front of the unit.
IMPORTANT:
the device.
4. Repeat step 3 for the other magazine if necessary.
5. If other tapes are still in the device, or if you were unable to manually remove the magazines
and drive, contact HP customer service for further instructions. See
support (page

The wellness test

The wellness test exercises all Autoloader and tape drive hardware, except the external connections,
and is useful for verifying that a device is working correctly. The wellness test requires operator
interaction with the mailslot so cannot be initiated from the RMI.
104 Troubleshooting
104).
104).
Do not force the pin once you encounter resistance. Doing so can damage
139).
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