Hardware Troubleshooter; When To Use The Dell Diagnostics - Dell Precision R5400 Service Manual

Hardware Troubleshooter

If a device is either not detected during the operating system setup or is detected, but incorrectly configured, you can use the Hardware Troubleshooter to
resolve the incompatibility.
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Windows Vista :
1. Click the Windows Vista start button
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the search results, select the option that best describes the problem and follow the remaining troubleshooting steps.
Windows XP:
1. Click Start® Help and Support.
2. Type hardware troubleshooter in the search field and press <Enter> to start the search.
3. In the Fix a Problem section, click Hardware Troubleshooter.
4. In the Hardware Troubleshooter list, select the option that best describes the problem and click Next to follow the remaining troubleshooting steps.
Dell Diagnostics
CAUTION: Before working inside your computer, read the safety information that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage on www.dell.com at www.dell.com/regulatory_compliance.

When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
assistance.
Start the Dell Diagnostics from your hard drive or from the Drivers and Utilities media provided with your computer.
NOTE: The Drivers and Utilities media is optional and may not ship with your computer.
NOTE: The Dell Diagnostics only operate on Dell computers.
Starting the Dell Diagnostics From Your Hard Drive
Before running the Dell Diagnostics, enter the system setup program (see the Dell Technology Guide for instructions) to review your computer's configuration
information, and ensure that the device you want to test is displayed in the system setup program and is active.
The Dell Diagnostics is located on a separate diagnostic utility partition on your hard drive.
NOTE: If your computer does not display a screen image, contact Dell (see
1. Ensure that the computer is connected to an electrical outlet that is known to be working properly.
2. Turn on (or restart) your computer.
3. When the DELL logo appears, press <F12> immediately.
NOTE: Keyboard failure may result when a key is held down for extended periods of time. To avoid possible keyboard failure, press and release
<F12> in even intervals to open the Boot Device Menu.
If you wait too long and the operating system logo appears, continue to wait until you see the Microsoft Windows desktop, then shut down your
computer and try again.
4. Use the up- and down-arrow keys to select Diagnostics from the boot menu and then press <Enter>.
The computer runs the Pre-boot System Assessment (PSA), a series of initial tests of your system board, keyboard, display, memory, hard drive, and so
on.
Answer any questions that appear.
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If failures are detected, write down the error code(s) and see
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, and click Help and Support.
Solving Problems, and then run the Dell Diagnostics before contacting Dell for
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