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10 kW User's Guide DELL10KWOLHVUS, DELL10KWOLHV, DELL10KWOLHVB DELL10KWEBM w w w . d e l l . c o m | w w w . s u p p o r t . d e l l . c o m | w w w . d e l l u p s . c o m...
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Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell and the DELL logo are trademarks of Dell Inc.; National Electrical Code and NEC are registered trademarks of National Fire Protection Association, Inc.; ENERGY STAR name is a registered trademark owned by the U.S. Environmental Protection Agency.
— causing hours of lost productivity and expensive repairs. With the Dell Online Rack UPS, you can safely eliminate the effects of power disturbances and guard the integrity of your equipment. The UPS provides flexibility to handle an array of network devices makes it the perfect choice to protect your LANs, high density servers, blade chassis, and workstations as well as other electrical equipment.
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S Maintenance is simplified by allowing the safe replacement of batteries without powering down the UPS. S Dell service tag information can be read from the front panel LCD display. S Extended runtime with an optional External Battery Module (EBM).
S Specifications Dell UPS User's Guide S How to configure UPS settings The user's guide is available on the Dell UPS disc and on www.support.dell.com. S How to troubleshoot and solve problems S How to install REPO control S Safety instructions...
Safety Warnings CAUTION: Before performing the procedures in this document, read and follow the safety instructions and important regulatory information in your Safety, Environmental, and Regulatory Information document. IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions that you should follow during installation and maintenance of the UPS and batteries.
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S Your rack kit has been approved only for the rack cabinet provided. It is your responsibility to ensure that installation of the equipment into any other rack complies with all applicable standards. Dell disclaims all liability and warranties with respect to combinations of equipment with any other rack.
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WARNING: Slide/rail mounted equipment is not to be used as a shelf or work space. Do not add weight to slide/rail mounted equipment. Safety Warnings...
Installation This chapter explains: S Equipment inspection S Unpacking the cabinet S UPS rear panels S UPS setup and installation, including the External Battery Module (EBM) S Remote Emergency Power-off (REPO) installation S Initial startup NOTE: Discard or recycle the packaging in a responsible manner, or store it for future use. Inspecting the Equipment If any equipment has been damaged during shipment, keep the shipping cartons and packing materials for the carrier (see Figure 2) or place of purchase and file a claim for shipping damage.
Unpacking the Cabinet CAUTION: Unpacking the cabinet in a low-temperature environment may cause condensation to occur in and on the cabinet. Do not install the cabinet until the inside and outside of the cabinet are absolutely dry (hazard of electric shock). CAUTION: Installing or removing the battery trays should be performed or supervised by personnel knowledgeable about batteries and the required precautions.
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(see Figure 5). NOTE: The Dell Online Rack UPS 10 kW Getting Started Guide provides unpacking and installation procedures. To refer to it, remove it from the accessory box before you set the accessory boxes aside.
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Remove the top Styrofoam section and set it on a flat, stable surface nearby (see Figure 6). Figure 6. Removing the Top Styrofoam Section NOTE: The battery retaining brackets are labeled L (left) and R (right) to indicate where they must be installed. Remove both battery retaining brackets from the UPS (see Figure 7): Locate the left (labeled L) retaining bracket.
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Ensure all battery connectors are disconnected. CAUTION: The batteries are heavy (32 kg/71 lb). Use proper lifting techniques when removing the batteries. Remove the battery trays from the UPS (see Figure 8): Move the disconnected UPS battery connectors at the top of the battery compartment out of the way.
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CAUTION: The cabinet is heavy (46 kg/101 lb) with the batteries removed. Lifting the cabinet from the shipping carton requires a minimum of two people. With one person on each side, carefully lift the cabinet out of the styrofoam using the handles on the cardboard (see Figure 9).
Rackmount Setup CAUTION: The cabinet is heavy (see page 79): Always remove both battery trays from the UPS before lifting the cabinet and installing the UPS on the rails in the rack. Lifting the cabinet into the rack requires a minimum of two people.
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CAUTION: If installing an optional EBM, make provision for installing the EBM directly below the UPS with no U space between the UPS and EBM. Position the left and right rails as illustrated (see Figure 10). NOTE: Observe the labels on the rails for right front (labeled RIGHT FRONT) and left front (labeled LEFT FRONT).
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CAUTION: The cabinet is heavy (46 kg/101 lb) with the batteries removed. Lifting the cabinet into the rack requires a minimum of two people. Slide the cabinet onto the rails and into the rack (see Figure 11). Figure 11. Installing the Cabinet Secure the front of the cabinet to the rack using the four thumbscrews on the mounting brackets (see Figure 12).
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Locate the battery trays you placed near the rack. CAUTION: The batteries are heavy (32 kg/71 lb). Use proper lifting techniques when installing the batteries. NOTE: The battery trays can be installed in either battery compartment. NOTE: Insert the tray with the caution label arrow pointing upward. Install the battery trays (see Figure 13): Move the UPS battery connectors at the top of the battery compartment out of the way.
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Figure 14. Connecting the Battery Connectors NOTE: The battery retaining brackets are labeled L (Left) and R (Right) to indicate where they must be installed. Replace the left (L)and right (R) battery retaining brackets (see Figure 15): For the first battery retaining bracket, insert the bracket tab into the channel on the side of the center post.
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Turn the thumbscrew clockwise to secure the bracket. Repeat to replace the second battery retaining bracket. Remove the front cover from the accessory box (see Figure 16). NOTE: Keep the software CD, communication cable, and (if needed) remote emergency power-off (REPO) connectors in the accessory box until you install the UPS (see page 25).
Figure 17. Installing the Front Cover Installing the UPS To install the UPS: If you plan to use Dell MUMC and Dell ULNM software, establish communication in one of the following ways: using the Dell UPS Network Management Card (if installed) using the supplied cable to connect your computer to the USB port For more information about communication options, see page 62.
Verify that the total equipment ratings do not exceed the UPS capacity to prevent an overload alarm. Connecting the EBM to the UPS If you are installing an optional EBM, refer to the Dell Online Rack EBM 10 kW Getting Started Guide for installation instructions.
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NOTE: For Europe, the emergency switch requirements are detailed in Harmonized document HD-384-48 S1, “Electrical Installation of the Buildings, Part 4: Protection for Safety, Chapter 46: Isolation and Switching.” REPO Connections Wire Function Terminal Wire Size Rating Suggested Wire Size REPO 4–0.32 mm (12–22 AWG)
Risk of electrical shock. Only qualified service personnel (such as a licensed electrician) shall perform the electrical installation. The Dell Online Rack hardwired models require a dedicated branch circuit that meets the following requirements: S Protection device requires a two-pole disconnection device between the UPS input and the mains...
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Wall 2-Pole Breaker Line AC Mains Neutral/L2 Figure 19. Circuit Breaker Diagram To hardwire the UPS input: Switch off utility power at the distribution point where the UPS will be connected. Be absolutely sure there is no power. Remove the terminal block cover (two screws) and retain. Knock-out Hole Terminal Block Cover...
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Remove the knock-out hole in the terminal block cover for the input conduit. The hole must accommodate 1” or 1.5” (25.4 mm or 38.1 mm) Intermediate Metal Conduit (IMC). Pull the input wire through the conduit, leaving approximately 2 ft (0.5m) of exposed wire. Attach a flexible metal fitting to the end of the conduit.
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The following table lists backfeed protection devices (AC contactors) that can be used as an external isolating device for backfeed protection. Only use AC contactors listed in the table. Table 1. Backfeed Protection Devices Manufacturer Type Rating ABB France (E12527) 220–240 Vac, 105A A75-30 25 HP at 208V, 30HP at...
Table 2. UPS Wiring Specifications Terminal Terminal Wire Wire Function UPS Wire Function Tightening Torque Position Size Rating* Input Input Ground 16–35 mm L2/Neutral In 1.7 Nm (15 lb-in) (8–2 AWG) L1 In * Use a minimum: S 10 mm 8 AWG) for equipment grounding wire, 75_C copper wire minimum S 25 mm 4 AWG) for input line and neutral wires, 75_C copper wire minimum...
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To start up the UPS: Verify that the internal batteries are connected. If an optional EBM is installed, verify that the EBM is connected to the UPS. Refer to the Dell Online Rack EBM 10 kW Getting Started Guide for more information.
At initial startup, input voltage auto-sensing is enabled by default. After the subsequent startup, auto-sensing is disabled until manually re-enabled by output voltage setting. UPS Rear Panels This section illustrates the rear panels of the three Dell Online Rack 10 kW UPS model options. DELL10KWOLHVUS RS-232...
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DELL10KWOLHV UPS Communication RS-232 REPO Ground Connector Port Port Ports Screw Two Output Two IEC 320-C19 One IEC 60309 One Output One IEC 60309 Input Terminal Circuit Receptacles 332R6S Receptacle Circuit 332R6S Receptacle Block Breakers Breaker Load Segment 1 (LS1) Load Segment 2 (LS2) Figure 25.
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DELL10KWOLHVB UPS Communication RS-232 REPO Ground Port Port Ports Connector Screw Four IEC 320-C19 Two Output Circuit Four IEC 320-C19 Two Output Circuit Input Terminal Block Receptacles Breakers Receptacles Breakers Load Segment 1 (LS1) Load Segment 2 (LS2) Figure 26. 10 kW, 230V (DELL10KWOLHVB) Rear Panel Installation...
S Transferring the UPS between modes S Power-setting strategy S Behavior on overload S Configuring load segments, battery settings, and automatic restart Figure 27 shows Dell Online Rack UPS controls. On/Off Button LCD Panel Scroll Button (Down or Forward) Scroll Button (Up or Back) Select Button Figure 27.
Switch on utility power where the UPS is connected. The UPS front panel LCD display illuminates (see Figure 27). The Dell startup screen changes to the UPS status summary screen. The UPS front panel display shows the Standby mode icon Press the button on the UPS front panel (see Figure 27).
NOTE: The UPS does not assume the load if you press the button less than three seconds. Press the button to check for active alarms or notices. Ignore the “UPS on Battery” notice and notices that indicate missing utility power. Resolve other active alarms before continuing.
Table 3 describes the functions and operation of the LCD control buttons. Table 3. Control Button Functions Control Button Sequence Function Press for less than one second Scroll back or up to the previous menu. Press for longer than one Return/exit back one menu layer without initiating a command second or changing a setting.
Startup Screen During startup, the Dell logo startup screen displays for five seconds and then defaults to the UPS status summary screen. The display automatically returns to the UPS status summary screen when no button has been pressed for 15 minutes and no other screen has been locked by a user.
Operating Modes The UPS status summary screens provide operating notification information, including operating mode. Figure 29. Example UPS Status Summary Screen (Normal Mode) A unique status icon in the upper right corner of each status summary screen conveys the status of the UPS.
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Table 4. Operating Mode Status Icons (continued) Icon Mode Description The utility input is out of the specified operating range and the Battery Mode UPS is operating on battery power. The load is supplied from the battery through the inverter. When utility power returns, the UPS transfers to Normal mode operation while the battery recharges.
Table 4. Operating Mode Status Icons (continued) Icon Mode Description The UPS inverter supplies the load from utility power while Converter Mode acting as a frequency converter, locking the UPS into a stable output frequency and transferring to Battery mode as necessary. However, the input and output frequency are not synchronized.
Table 5. Battery Operating Status Notifications Battery Status Notifications Description Batteries are charged in constant current mode. Battery charging Batteries are charged in constant voltage mode. Battery floating Batteries are connected but are not being charged or discharged. Battery resting (This is part of the normal charging cycle.) Batteries are discharging.
Measurements The measurements screens provide useful measurement information on: S Output watts, VA, current, power factor, voltage, and frequency S Input voltage and frequency S Battery voltage, percentage charged, and time remaining S Instantaneous Headroom Watts remaining S Peak Headroom Watts (the remaining watts available to support the load at peak demand, includes the date and timestamp of the peak demand) S Peak Consumption Watts (the peak power demand on the UPS, includes the date and timestamp of the peak demand)
Control Screens Table 6 describes the available control screens. Table 6. Control Screens Control Screens Description Go to Bypass Transfers the UPS system to internal Bypass mode. When the Go to Bypass command is issued, the screen immediately shows the message for five seconds: Manual Bypass Command.
S Service tag information S NMC firmware S UPS firmware NOTE: The NMC firmware screen displays only if the Network Management Card is installed. See “Dell UPS Network Management Card“ on page 64. Settings Only available options are displayed. User settings are not protected by default. You can enable the password through the User Password setting.
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Table 7. Settings (continued) Description Available Settings Default Setting Set Date and Time Set Month, Day, Year, Hours, Minutes, and Seconds Date: mm/dd/yyyy 01/01/2012 Time: hh:mm:ss 12:00:00 The date format is dependent on the NOTE: language selection. Time is a 24-hour clock. NOTE: Control Commands from Serial [Enabled] [Disabled]...
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Table 7. Settings (continued) Description Available Settings Default Setting Automatic Start Delay [Off] [0s] [1s] [2s]...[32767s] 0s: Load Segment 1 (LS1) See “Configuring Load Segments” on page 57. 1s: Load Segment 2 (LS2) Automatic on Battery Shutdown [Off] [0s] [1s] [2s]...[32767s] See “Configuring Load Segments”...
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Table 7. Settings (continued) Description Available Settings Default Setting Qualify Bypass [Always] [Never] [Bypass Disabled] Always If Always, Bypass operation is allowed when: S Bypass voltages > the value set for Bypass Voltage Low Limit S Bypass voltages < the value set for Bypass Voltage High Limit S Bypass frequency >...
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Table 7. Settings (continued) Description Available Settings Default Setting Charger [Enabled] [Disabled] Enabled If Enabled, batteries charge normally. If Disabled, the battery charger is off. Battery Charge % to Restart [0%] [10%] [20%] [30%]...[100%] When enabled, automatic restart is made when the battery charge state reaches the selected level.
Table 7. Settings (continued) Description Available Settings Default Setting The number after “Total events” shows how Clear Event Log — many events are currently stored in the log. Press the button for longer than one second to reset the event count to zero and clear the log.
Transferring from Bypass to Normal Mode To transfer from Bypass to Normal mode: Press the button for longer than one second to go to the main menu selection and scroll down to the Control menu using the button. Press the button to enter the Control menu.
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Table 8. UPS Behavior in Converter Mode Output Output Input Frequency Load Frequency Frequency UPS Behavior (Hz) Setting (Hz) ≤50% 50 Hz 47–53 47–53 UPS in Converter mode synchronizes the output frequency with the input frequency. 45–46 or 54–65 UPS in Converter mode converts the input frequency to 50 Hz output frequency <45 or >65 UPS transfers to Battery mode to provide 50 Hz...
Retrieving the Event Log To retrieve the Event Log: Press the button for longer than one second to go to the main menu selection and scroll down to the Event Log menu using the button. Press the button to enter the Event Log list. Scroll through the listed events, notices, and alarms using either the button or the button.
Configuring Load Segments Load segments are sets of receptacles that can be controlled by the Dell MUMC and Dell ULNM software, the Dell UPS Network Management Card, or through the LCD display, providing an orderly shutdown and startup of your equipment. For example, during a power outage, you can keep key pieces of equipment running while you turn off other equipment.
Controlling Load Segments Through the Display To control the load segments through the display: Press the button for longer than one second to go to the main menu selection and scroll down to the Control menu using the button. Press the button to enter the Control menu.
Press the button to confirm. Set the restart delay for the other load segment if applicable. Press the button to confirm. NOTE: Load segment On/Off commands issued through the Control menu override the user settings for load segments. NOTE: There is an additional built-in one-second delay between closing load segment 1 and 2 when an On command is issued for both segments at the same time.
Configuring Battery Settings Configure the UPS settings for an installed EBM, including whether to run automatic battery tests and automatic restart configuration. Configuring the UPS for an EBM If the UPS is not configured for the EBM, the UPS reports less battery time remaining on the UPS front panel and to any remote software.
Running Automatic Battery Tests The automatic discharge test, enabled by default, runs during the transition from Float to Rest mode. After the test completes, the charge cycle restarts to completely charge the batteries and then continues to Rest mode normally. The automatic test runs approximately once every three months and does not run again until after three more Float to Rest mode transitions.
Additional UPS Features This chapter describes: S Communication ports (RS-232 and USB) S Dell Network Management Card S Dell Multi-UPS Management Console (MUMC) and Dell UPS Local Node Manager (ULNM) Software S Dell Environmental Monitoring Probe (EMP) RS-232 and USB Communication Ports To establish communication between the UPS and a computer, connect your computer to one of the UPS communication ports using an appropriate communication cable (RS-232 cable not supplied).
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Table 10. RS-232 Communication Port Pin Assignment Signal Name Function Direction from the UPS Unused — Transmit to external device Receive from external device Unused — Signal common (tied to chassis) — Unused — Unused — Unused — Unused — NOTE: Unused pins must be left free on all models.
Dell UPS Network Management Card (Optional) The Dell Online Rack 10 kW UPS has one available communication bay, which supports the optional Dell UPS Network Management Card. See Figure 32 for the location of the communication bay. NOTE: It is not necessary to shut down the UPS before installing a communication card.
This software also gives you a complete record of critical power events, and it notifies you of important UPS or power information. If there is a power outage and the Dell Online Rack UPS battery power becomes low, the software can automatically shut down your computer system to protect your data before the UPS shutdown occurs.
UPS Maintenance This chapter explains how to: S Care for the UPS and batteries S Transport the UPS S Store the UPS and batteries S Test the batteries S Update the UPS firmware CAUTION: Before performing the procedures in this section, read and follow the safety instructions in the “Safety and Warning”...
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To prepare the UPS for transport: Verify that the UPS is off and disconnected from utility power. Remove the UPS front cover (see Figure 33): Hold the right side of the cover against the chassis. Unsnap the left side of the cover and pull it forward.
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Remove both battery retaining brackets from the UPS (Figure 34): Locate the left (labeled L) retaining bracket. On the left side of the chassis, turn the thumbscrew counter-clockwise to release the left retaining bracket. Push the bracket toward the center post to disengage it from the chassis. Swing the bracket toward you and pull the bracket to the left to remove it.
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Disconnect the battery connectors (see Figure 35): Locate the battery jumpers tucked into the small shelf at the top of the center post. Pull them off the shelf and disconnect them. Locate and disconnect the remaining battery connectors for the left and right battery trays. Figure 35.
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Replace the left ( L) and right (R) battery retaining brackets (see Figure 36): For the first battery retaining bracket, insert the bracket tab into the channel on the side of the center post. Fit the connected battery cables snugly behind the retaining bracket. Align the end of the battery retaining bracket with the channel on the side of the chassis.
Replace the UPS front cover (see Figure 37). Align the front cover with the front of the chassis. Insert the right-side tabs on the front cover into the right-side chassis tab openings. Push the left side of the cover forward and snap it to the chassis. NOTE: Ensure that the LCD panel on the UPS chassis aligns with the LCD window on the front cover before securing the cover to the chassis.
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NOTE: With the user-replaceable battery feature, UPS batteries can be replaced easily without turning the UPS off or disconnecting the load. To replace the UPS batteries: Remove the UPS front cover (see Figure 38): Hold the right side of the cover against the chassis. Unsnap the left side of the cover and pull it forward.
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Figure 39. Removing the Battery Retaining Brackets Disconnect the battery connectors (see Figure 40): Locate the battery jumpers tucked into the small shelf at the top of the center post. Pull them off the shelf and disconnect them. Locate and disconnect the remaining battery connectors for the left and right battery trays. Figure 40.
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CAUTION: The batteries are heavy (32 kg/71 lb). Use proper lifting techniques when removing used batteries and installing new batteries. Remove the used battery trays from the UPS (see Figure 41): Move the disconnected UPS battery connectors at the top of the battery compartment out of the way.
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Figure 42. Installing the Battery Trays Connect the internal battery connectors (see Figure 43): Connect the left battery tray connector to the UPS battery connector. Connect the right battery tray connector to the UPS battery connector. NOTE: A small amount of arcing may occur when connecting the batteries. This is normal and does not damage the unit or present any safety concerns.
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NOTE: The battery retaining brackets are labeled L (Left) and R (Right) to indicate where they must be installed. Replace the left ( L)and right (R) battery retaining brackets (see Figure 44): For the first battery retaining bracket, insert the bracket tab into the channel on the side of the center post.
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Replace the UPS front cover (see Figure 45). Align the front cover with the front of the chassis. Insert the right-side tabs on the front cover into the right-side chassis tab openings. Push the left side of the cover forward and snap it to the chassis. NOTE: Ensure that the LCD panel on the UPS chassis aligns with the LCD window on the front cover before securing the cover to the chassis.
Testing Batteries For a battery test to run: S The batteries must be fully charged. S The UPS must be in Normal mode with no active alarms. S The load must be higher than 10%. To test batteries: Connect the UPS to utility power for at least 48 hours to charge the batteries. Press the button for one second to go to the main menu selection and scroll down to the Control menu using the...
S Battery S UPS block diagram NOTE: All Dell 10 kW UPSs are designed for power factor corrected loads. Using systems with high crest factors will limit the available power to less than the UPS rating. Table 11. UPS Model List...
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Table 13. Electrical Input DELL10KWOLHVUS DELL10KWOLHV and DELL10KWOLHVB 208V Model 230V Model 208V 230V Nominal Voltage 180–276V auto-sensing Nominal Voltage Range 50/60 Hz auto-sensing, ±3 Hz Nominal Frequency >96% (High Efficiency Mode) Efficiency >94% (Normal Mode) >90% (Battery Mode) Full-time EMI/RFI filtering...
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Table 15. Environmental and Safety DELL10KWOLHVUS DELL10KWOLHV and DELL10KWOLHVB 208V Model 230V Model UL 1778 4th Edition; UL 1778 4th Edition; CSA C22.2, Safety Conformance CSA C22.2, No. 107.3 No. 107.3; IEC/EN 62040-1; IEC/EN 60950-1 UL, cUL, VCCI, NOM, BSMI, FCC...
Troubleshooting The Dell Online Rack UPS is designed for durable, automatic operation and issues alarms to alert you whenever potential operating problems occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user.
Event Log Menu From the Event Log menu, you can access the last 50 events, which includes events, notices, and alarms, arranged from newest to oldest. Events, notices, and alarms are logged in the Event Log when they occur and, if applicable, when they were cleared as follows: S Events are silent conditions that are recorded in the Event Log as status information, such as “Clock Set Done.”...
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Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action Battery test did not run or One of the conditions listed in Resolve the condition, then restart the test. was interrupted. “Running Automatic Battery Tests” on page 61 was not present.
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Battery Test Failed A weak battery string was This is a warning notice. Dell recommends detected during the last battery that you replace the batteries soon. (Notice 191) test. Intermittent Alarm...
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Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action Remote Emergency Power The external contacts in the The UPS de-energizes the load and enters rear of the UPS are configured Standby mode. See “Installing Remote for REPO operation and they Emergency Power-off”...
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Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action Bypass AC Over Voltage The measured voltage on A notification alarm is generated and the Bypass has exceeded the upper notice is logged. (Notice 3) voltage limit specification for Only apply this setting when Qualify Bypass is Intermittent Alarm bypass operation.
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Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action DC Link Imbalance The internal ± DC bus (DC The UPS transfers to Battery mode if rail) voltages generated in the supporting the load. (Alarm 1234) UPS are imbalanced. Beeping Alarm Rectifier Fault The UPS has detected a fault in...
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Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action UPS on Battery The UPS is operating from None. batteries (Battery mode). (Event 168) No Alarm UPS Off The UPS is not operating None. (Standby or Fault mode). (Event 170) No Alarm ABM State Charging...
Table 17. Alarms, Notices, and Events Alarms, Notices, and Events Possible Cause Action UPS On Command A remotely issued UPS start up None. command (On command) was (Event 172) received from the software. It No Alarm indicates a manually requested transition from Standby to Online mode.