Table of Contents
Advertisement
Appendix B — Troubleshooting
If problems occur, verify the installation of the camera with the instructions in this manual. Isolate
the problem from the equipments in the system and refer to the equipment manual for further
information.
Problem
No video.
Poor video quality.
Dome cameras lose their positions.
Camera number does not match the
multiplexer number.
Picture is torn when switching
Verify that power is connected to all pieces of
equipment in the system.
Verify that the power switches are in the ON position.
Check that the BNC connectors are inserted properly.
(see Figure 4).
Check the voltage level of the dome camera.
Check the power supply voltage (nominal 24VAC)
Reset the cameras using the Dome configuration
menus.
Check if there is unusual sound.
Check the voltage level of the dome camera.
Check the camera ID and insert the BNC cable into
the proper input of the multiplexer.
Adjust phase of Line Lock.
39
Solution
Advertisement
Table of Contents
