Epson l455 User Manual
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Epson l455 User Manual

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L455 User's Guide

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  • Page 1 L455 User's Guide...

  • Page 3: Table Of Contents

    Changing the Power Off Timer Setting - Windows................. 19 Changing the Power Off Timer Setting - OS X................20 Epson Connect Solutions for Smartphones, Tablets, and More ............22 Using Epson Email Print ....................... 22 Using the Epson iPrint Mobile App ....................22 Using Google Cloud Print ........................
  • Page 4 Loading Paper for Photos ........................40 Loading Envelopes ..........................43 Paper Loading Capacity ........................46 Available Epson Papers ........................47 Borderless Paper Type Compatibility ....................48 Paper or Media Type Settings ......................49 Placing Originals on the Product ......................50 Placing Originals on the Scanner Glass .....................
  • Page 5 Starting a Scan Using the Product Control Panel ................87 Changing Default Scan Button Settings ..................89 Starting a Scan Using the Epson Scan Icon .................. 89 Starting a Scan from a Scanning Program..................91 Selecting Epson Scan Settings ......................93 Scan Modes...........................
  • Page 6 Selecting a Scan Area - Office Mode ..................108 Available Image Adjustments - Office Mode ................110 Scanning in Professional Mode ....................111 Available Image Types - Professional Mode ................114 Selecting a Scan Area - Professional Mode ................114 Available Image Adjustments - Professional Mode ..............
  • Page 7 Checking Ink Levels with Windows....................149 Checking Ink Levels with OS X....................150 Disabling Special Offers with Windows ..................152 Purchase Epson Ink ......................... 154 Ink Bottle Part Numbers....................... 154 Refilling the Ink Tanks ........................154 Adjusting Print Quality..........................160 Print Head Maintenance........................
  • Page 8 Software Installation Problems ....................188 Control Panel Setup Problems ....................188 Solving Network Problems ....................... 188 Product Cannot Connect to a Wireless Router or Access Point ..........189 Network Software Cannot Find Product on a Network..............190 Product Does Not Appear in OS X Printer Window..............191 Cannot Print Over a Network.......................
  • Page 9 Incorrect Colors ........................... 206 Solving Scanning Problems ......................207 Scanning Software Does Not Operate Correctly ................. 207 Cannot Start Epson Scan ......................207 Solving Scanned Image Quality Problems ..................208 Image Consists of a Few Dots Only..................... 209 Line of Dots Appears in All Scanned Images................209 Straight Lines in an Image Appear Crooked ................
  • Page 10 Interface Specifications ........................225 Safety and Approvals Specifications ....................226 Notices ..............................227 Trademarks ............................227 Copyright Notice..........................227 A Note Concerning Responsible Use of Copyrighted Materials........... 228 Default Delay Times for Power Management for Epson Products ..........228 Copyright Attribution ........................228...

  • Page 11: L455 User's Guide

    L455 User's Guide Welcome to the L455 User's Guide. For a printable PDF copy of this guide, click here.

  • Page 12: Product Basics

    See these sections to learn about the basic features of your product. Using the Control Panel Product Parts Locations The Power Off Timer Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print Using AirPrint Using the Control Panel See these sections to learn about the control panel and select control panel settings.

  • Page 13: Adjusting Control Panel Position

    start button stop button Parent topic: Using the Control Panel Adjusting Control Panel Position You can adjust the position of the control panel to make it easier to use. • To raise the control panel, lift it up from the bottom. •...

  • Page 14: Product Parts Locations

    You see this screen: 4. Press the arrow buttons to select Language and press the OK button. 5. Press the arrow buttons to select a language and press the OK button. 6. Press the home button to exit. Parent topic: Using the Control Panel Product Parts Locations See these sections to identify the parts on your product.

  • Page 15: Product Parts - Top

    Product Parts - Top Sheet feeder Paper support Output tray Paper stopper Feeder guard Edge guide...
  • Page 16 Document cover Scanner glass Control panel Memory card slot Memory card access light Parent topic: Product Parts Locations Related topics Loading Paper Placing Originals on the Product Using Memory Cards With Your Product...

  • Page 17: Product Parts - Inside

    Product Parts - Inside Scanner unit Print head in home position Ink tank unit Ink tubes Ink tanks Parent topic: Product Parts Locations Related topics Refilling Ink...

  • Page 18: Product Parts - Back

    Product Parts - Back AC inlet USB port Parent topic: Product Parts Locations The Power Off Timer The product turns off automatically if it is not used for a period of time after it enters sleep mode. You can adjust the time period before power off, but increasing the time reduces the product's energy efficiency. Changing the Power Off Timer Setting From the Control Panel Changing the Power Off Timer Setting - Windows Changing the Power Off Timer Setting - OS X...

  • Page 19: Changing The Power Off Timer Setting - Windows

    3. Press the left or right arrow buttons to select Printer Setup and press the OK button. 4. Press left or right arrow buttons to select Power Off Timer and press the OK button. You see this screen: 5. Press the up or down arrow buttons to select the length of time after which you want the product to automatically turn off when it is not in use.

  • Page 20: Changing The Power Off Timer Setting - Os X

    You see this window: 3. In the drop-down menu, select the length of time after which you want the product to automatically turn off when it is not in use. 4. Click Send. 5. When you see the time you selected listed as the Current Printer Setting, click OK. Parent topic: The Power Off Timer Changing the Power Off Timer Setting - OS X...
  • Page 21 1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select Printer Settings. You see this window: 3.

  • Page 22: Epson Connect Solutions For Smartphones, Tablets, And More

    Product Basics Using Epson Email Print With Epson Email Print, you can print from any device that can send email, such as your smartphone, tablet, or laptop. Just activate your product's unique email address. When you want to print, attach a PDF, Microsoft Office document, or photo to an email and send it to your product.

  • Page 23: Using Google Cloud Print

    Epson Connect Solutions for Smartphones, Tablets, and More Using Google Cloud Print With a Google Account, you can print from your Apple or Android device to your Epson product. You can also print from Chromebooks and the Google Chrome browser without drivers or cables.

  • Page 24: Using Airprint

    Related tasks Accessing the Web Config Utility Using AirPrint AirPrint allows you to wirelessly print to your AirPrint-enabled product from your iOS device running the latest version of iOS, and from your Mac running OS X 10.7 or later. 1. Set up your product for wireless printing as described in this manual. See the link below. 2.

  • Page 25: Wi-Fi Networking

    You can set up your product to communicate with your computer using a wireless router or access point. The wireless router or access point can be connected to your computer over a wireless or wired network. Epson product Wireless router or access point...

  • Page 26: Selecting Wireless Network Settings From The Control Panel

    The installer program guides you through network setup. Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.
  • Page 27 3. Press the arrow buttons to select Wi-Fi Setup Wizard and press the OK button. 4. Press the arrow buttons to select the name of your wireless network and press the OK button. If you do not see your wireless network's name, you can enter it manually. Note: To enter the wireless network name manually, select Other SSIDs and press the OK button.

  • Page 28: Wi-Fi Direct Mode Setup

    Wi-Fi Direct Mode Setup You can set up your product to communicate directly with your computer or another device without requiring a wireless router or access point. Epson product Computer with a wireless interface Other wireless device Your product automatically selects one of these modes to communicate with your computer or device:...

  • Page 29: Enabling Wi-Fi Direct Mode

    Enabling Wi-Fi Direct Mode Parent topic: Wi-Fi Networking Enabling Wi-Fi Direct Mode You can enable Wi-Fi Direct mode to allow direct communication between your product and computer or other devices without a wireless router or access point. 1. Press the home button, if necessary.
  • Page 30 5. Enter your Wi-Fi Direct password. Note: Your password must be at least 8 and no more than 22 characters long. • Press the up and down arrow buttons to scroll through characters. Then press the right arrow button to move to the next character. •...

  • Page 31: Wi-Fi Protected Setup (Wps)

    You see this screen: 7. Use your computer or wireless device to select the Wi-Fi network name (SSID) displayed on the LCD screen, then enter the password shown. 8. Press the OK button to exit. You see either an AP or D connection symbol on the LCD screen and should be able to print directly to your product from your computer or device.

  • Page 32: Using Wps To Connect To A Network

    Using WPS to Connect to a Network If you have a WPS-enabled router or access point, you can use Wi-Fi Protected Setup (WPS) to connect your product to the network. 1. Press the WPS button on your router. 2. On the product, press the home button, if necessary.
  • Page 33 You see this screen: 3. Press the arrow buttons to select Print Status Sheet and press the OK button. You see this screen: 4. Press the start button to print the network status sheet. (Press the stop button if you want to cancel the operation.) Examine the settings shown on the network status sheet to diagnose any problems you have.

  • Page 34: Changing Or Updating Network Connections

    • If you want to add a Wi-Fi connection in addition to a USB connection, leave the USB cable connected to your product. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 35: Connecting To A New Wi-Fi Router

    1. Do one of the following: • Windows: Uninstall your product software. • OS X: Go to the next step. 2. Download and install your product software from the Epson website using the instructions on the Start Here sheet. Parent topic:...
  • Page 36 You see this screen: 3. Press the left or right arrow buttons to select Disable Wi-Fi and press the OK button. 4. Press the OK button to disable Wi-Fi. Parent topic: Changing or Updating Network Connections...

  • Page 37: Loading Paper

    Loading Paper for Documents Loading Paper for Photos Loading Envelopes Paper Loading Capacity Available Epson Papers Borderless Paper Type Compatibility Paper or Media Type Settings Loading Paper for Documents You can print documents on a variety of paper types and sizes.
  • Page 38 3. Pull out the output tray and open the paper stopper on the end. Note: If you print on legal-size or longer paper, leave the paper stopper closed. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 39 6. Insert paper, glossy or printable side up and short edge first, against the right side and beneath the line on the left edge guide. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 40: Loading Paper For Photos

    Parent topic: Loading Paper Related references Paper Loading Capacity Available Epson Papers Loading Paper for Photos You can print photos on a variety of paper types and sizes. 1. Flip the feeder guard forward. 2. Pull up the paper support and its extension.
  • Page 41 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left. 5. If you are inserting a stack of paper, fan the sheets first and tap the stack on a flat surface to even the edges.
  • Page 42 6. Insert paper, glossy or printable side up and short edge first, against the right side. 7. Slide the edge guide against the paper, but not too tightly. 8. Flip the feeder guard back. Always follow these paper loading guidelines: •...

  • Page 43: Loading Envelopes

    Parent topic: Loading Paper Related references Paper Loading Capacity Available Epson Papers Loading Envelopes You can print on plain paper envelopes in this size: No. 10 (4.1 × 9.5 inches [105 × 241 mm]). 1. Flip the feeder guard forward.
  • Page 44 3. Pull out the output tray and open the paper stopper on the end. 4. Slide the edge guide left.
  • Page 45 5. Load up to 10 envelopes against the right side. Load them printable side up and flap edge left. 6. Slide the edge guide against the envelopes, but not too tightly. 7. Flip the feeder guard back. Always follow these envelope loading guidelines: •...

  • Page 46: Paper Loading Capacity

    [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) ** Epson Bright White Paper ** 80 sheets Epson Presentation Paper Matte Epson High Quality Ink Jet Paper Epson Photo Paper Glossy 20 sheets Epson Premium Photo Paper Glossy Epson Ultra Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Plain paper - Legal (8.5 ×...

  • Page 47: Available Epson Papers

    Available Epson Papers You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Paper Type Size...

  • Page 48: Borderless Paper Type Compatibility

    Epson Premium Presentation Letter (8.5 × 11 inches S041568 Paper Matte Double-sided [216 × 279 mm]) Epson Ultra Premium Presentation Letter (8.5 × 11 inches S041341 Paper Matte [216 × 279 mm]) Epson Photo Quality Self-adhesive A4 (8.3 × 11.7 inches...

  • Page 49: Paper Or Media Type Settings

    • Epson Premium Presentation Paper Matte Borderless Paper Sizes • 4 × 6 inches (102 × 152 mm) • 5 × 7 inches (127 × 178 mm) • 8 × 10 inches (203 × 254 mm) • Letter (8.5 × 11 inches [216 × 279 mm]) •...

  • Page 50: Placing Originals On The Product

    Placing Originals on the Product Follow the instructions here to place your original documents or photos on the product. Caution: Do not place anything on top of your product or use its cover as a writing surface to avoid damaging it. Placing Originals on the Scanner Glass Placing Originals on the Scanner Glass You can place originals up to this size on the scanner glass: Letter (8.5 ×...
  • Page 51 Note: You can place multiple originals on the scanner glass. Just make sure they are at least 0.8 inch (20 mm) away from each other. 3. Close the document cover gently to keep your original in place. Parent topic: Placing Originals on the Product Related topics Copying Scanning...

  • Page 52: Copying

    Copying Documents or Photos You can copy color or black-and-white documents or photos onto various sizes and types of paper, including Epson special papers. 1. Place your original document or photo on the product. 2. Load the paper you want to print on in the product.

  • Page 53: Selecting Print Settings For Copies

    6. Press the left and right arrow buttons to select one of the following: • Color: for color copies • B&W: for black-and-white copies 7. To view the print settings for the copies, press the OK button. You see the current settings: 8.

  • Page 54: Paper Type Settings - Copying

    Paper Size Settings - Copying Copying Options Parent topic: Copying Paper Type Settings - Copying Select a Paper Type setting that matches the paper you loaded. Paper type loaded Paper Type setting Plain paper Plain Paper Epson Bright White Paper Epson Presentation Paper Matte...

  • Page 55: Paper Size Settings - Copying

    Epson Premium Presentation Paper Matte Photo Paper Epson Premium Photo Paper Glossy Epson Premium Photo Paper Semi-gloss Epson Ultra Premium Photo Paper Glossy Parent topic: Selecting Print Settings for Copies Paper Size Settings - Copying Select the Paper Size setting that matches the paper you loaded.
  • Page 56 Copying option Available settings Description Reduce/Enlarge Actual Size Copies at 100% size, unless you select a different percentage as the Custom Size setting Auto Fit Automatically sizes the image to fit the selected paper size setting Custom Automatically sizes the image by the percentage you select as the Custom Size setting Custom Size 25% to 400%...

  • Page 57: Printing From A Computer

    Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. If you see a Software Update screen, select Enable automatic checking and click OK. The update scans your system to see if you have the latest product software. Follow the on-screen instructions.
  • Page 58 2. Select the print command in your application. Note: You may need to select a print icon on your screen, the Print option in the File menu, or another command. See your application's help utility for details. 3. If necessary, select your product name as the printer you want to use. Note: You may also need to select Properties or Preferences to view your print settings.
  • Page 59 5. Select the orientation of your document. Note: If you are printing an envelope, select Landscape. 6. Select the type of paper you loaded as the Paper Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details.

  • Page 60: Print Quality Options - Windows

    Print Quality Options - Windows You can select any of the available Quality options to fine-tune the quality of your print. Some settings may be unavailable, depending on the paper type setting you have chosen. Draft For draft printing on plain paper. Standard For everyday text and image printing.
  • Page 61 1. Select one of the following options for 2-Sided Printing: • Manual (Long-edge binding) to print your double-sided print job by printing one side and prompting you to flip the paper over on the long edge to print the other side. •...

  • Page 62: Double-Sided Printing Options - Windows

    Parent topic: Printing with Windows Related tasks Selecting Basic Print Settings - Windows Double-sided Printing Options - Windows You can select any of the available options on the 2-Sided Printing Settings window to set up your double-sided print job. Binding Edge Options Select a setting that orients double-sided print binding in the desired direction.

  • Page 63: Selecting Additional Layout And Print Options - Windows

    Selecting Additional Layout and Print Options - Windows You can select a variety of additional layout and printing options for your document or photo on the More Options tab. 1. To change the size of your printed document or photo, select the Reduce/Enlarge Document checkbox and select one of these sizing options: •...
  • Page 64 • Select Custom and click the Advanced button to manually adjust the color correction settings or turn off color management in your printer software. • Select Image Options to access additional settings for improving printed images. 3. To add the following features, click the Watermark Features button: •...

  • Page 65: Custom Color Correction Options - Windows

    Custom Color Correction Options - Windows You can select any of the available options in the Color Correction window to customize the image colors for your print job. Color Controls Lets you select a Color Mode setting, individual settings for Brightness, Contrast, Saturation, and Density, and individual color tones.

  • Page 66: Image Options And Additional Settings - Windows

    Lets you manage color using installed color printing profiles. No Color Adjustment Turns off color management in your printer software so you can manage color using only your application software. Parent topic: Selecting Additional Layout and Print Options - Windows Image Options and Additional Settings - Windows You can select any of the Image Options and Additional Settings to customize your print.

  • Page 67: Selecting A Printing Preset - Windows

    Note: These settings are not saved with your document. You can select to print the following information: • User Name • Computer Name • Date • Date/Time • Collate Number (copy number) Note: The user name, computer name, date, and time come from the Windows Control Panel on your computer.

  • Page 68: Selecting Extended Settings - Windows

    You see the available Printing Presets on the left: 2. Place your cursor over one of the Printing Presets to view its list of settings. 3. Click on a preset to change its settings, or use any of the available options on the screen to control your printing presets.
  • Page 69 1. Access the Windows Desktop and right-click the product icon in the Windows taskbar. 2. Select Printer Settings. 3. Click the Maintenance tab. You see the maintenance options: 4. Click the Extended Settings button.

  • Page 70: Extended Settings - Windows

    You can select from these settings on the Extended Settings window. Show Progress Meter Displays the progress of print jobs as they are being printed. Enable EPSON Status Monitor 3 Enables product monitoring for ink and paper supplies and other issues. Separator Page Before each document, prints a separator page containing the title, user, date, and time.

  • Page 71: Printing Your Document Or Photo - Windows

    Print as Bitmap Increases print speed when printing is extremely slow or the print head stops during printing, and other settings do not help. Skip Blank Page Ensures that your product does not print pages that contain no text or images. Change Standard Resolution Reduces the resolution of print data to correct printing problems.

  • Page 72: Selecting Default Print Settings - Windows

    You see your application's Print window, such as this one: 2. Click OK or Print to start printing. Parent topic: Printing with Windows Selecting Default Print Settings - Windows When you change your print settings in a program, the changes apply only while you are printing in that program session.

  • Page 73: Changing The Language Of The Printer Software Screens

    You see the printer settings window: 3. Select the print settings you want to use as defaults in all your Windows programs. 4. Click OK. These settings are now the defaults selected for printing. You can still change them as needed for printing in any program session.

  • Page 74: Changing Automatic Update Options

    3. Click the Maintenance tab. You see the maintenance options: 4. Select the language you want to use as the Language setting. 5. Click OK to close the printer software window. The printer software screens appear in the language you selected the next time you access them. Parent topic: Selecting Default Print Settings - Windows Changing Automatic Update Options...

  • Page 75: Printing With Os X

    You can print with your product using any OS X printing program, as described in these sections. Note: If you have an Internet connection, it is a good idea to check for updates to your product software on Epson's support website. Selecting Basic Print Settings - OS X...

  • Page 76: Selecting Basic Print Settings - Os X

    Managing Color - OS X Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Parent topic: Printing from a Computer Selecting Basic Print Settings - OS X Select the basic settings for the document or photo you want to print. 1.
  • Page 77 You see the expanded printer settings window for your product: Note: The print window may look different, depending on the version of OS X and the application you are using. 5. Select the Copies and Pages settings as necessary. Note: If you do not see these settings in the print window, check for them in your application before printing.
  • Page 78 6. Select the page setup options: Paper Size and Orientation. Note: If you do not see these settings in the print window, check for them in your application before printing. They may be accessible by selecting Page Setup from the File menu. 7.

  • Page 79: Print Quality Options - Os X

    9. Select the type of paper you loaded as the Media Type setting. Note: The setting may not exactly match the name of your paper. Check the paper type settings list for details. 10. Select the Print Quality setting you want to use. 11.

  • Page 80: Print Options - Os X

    Print Options - OS X You can select any of the print options to customize your print. Some options may be unavailable, depending on other settings you have chosen. Grayscale Prints text and graphics in black or shades of gray. Mirror Image Lets you flip the printed image horizontally.

  • Page 81: Selecting Print Layout Options - Os X

    Selecting Print Layout Options - OS X You can select a variety of layout options for your document or photo by selecting Layout from the pop- up menu on the print window. • To print multiple pages on one sheet of paper, select the number of pages in the Pages per Sheet pop-up menu.

  • Page 82: Color Matching And Color Options - Os X

    1. Select Color Matching from the pop-up menu in the print window. 2. Select one of the available options. 3. Select Color Options from the pop-up menu in the print window. Note: The available settings on the Color Options menu depend on the option you selected on the Color Matching menu.

  • Page 83: Selecting Printing Preferences - Os X

    Color Matching Settings EPSON Color Controls Lets you manage color using controls in your printer software or turn off color management. ColorSync Prints using standard color profiles for your product and paper to help match image colors. You can customize the conversion method and filter settings on the ColorSync pop-up menu in the print window.

  • Page 84: Printing Preferences - Os X

    You see a screen like this: 4. Select any of the available printing preferences. 5. Click OK. Printing Preferences - OS X Parent topic: Printing with OS X Printing Preferences - OS X You can select from these settings on the Options or Driver tab. Skip Blank Page Ensures that your product does not print pages that contain no text or images.

  • Page 85: Printing Your Document Or Photo - Os X

    Establish bidirectional communication Allows the product to communicate with the computer. Do not change the default setting unless you experience issues when using a shared printing pool. Parent topic: Selecting Printing Preferences - OS X Printing Your Document or Photo - OS X Once you have selected your print settings, you are ready to print.

  • Page 86: Cancelling Printing Using A Product Button

    You see the print status window: 2. Select the following options as necessary: • To cancel printing, click the print job and click or Delete. • To pause a print job, click the print job and click or Hold. To resume a print job, click the paused print job and click or Resume.

  • Page 87: Scanning

    After placing your original documents or photos on your product for scanning, start scanning using one of these methods. Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon Starting a Scan from a Scanning Program Parent topic:...
  • Page 88 The scan options are displayed: 4. Press the arrow buttons to select a scan option and press the OK button. • To PC (JPEG) saves your scan file directly to your computer or as an image capture in OS X •...

  • Page 89: Changing Default Scan Button Settings

    Starting a Scan Using the Product Control Panel Starting a Scan Using the Epson Scan Icon You can start the Epson Scan program to select scan settings, scan, and save the scanned image to a file. • Windows 8.x: Navigate to the Apps screen and select EPSON Scan under EPSON or EPSON Software.
  • Page 90 • OS X: Open the Applications folder, open the Epson Software folder, and double-click the EPSON Scan icon. You see an Epson Scan window like this: Parent topic: Starting a Scan Related topics Selecting Epson Scan Settings...

  • Page 91: Starting A Scan From A Scanning Program

    Starting a Scan from a Scanning Program You can start Epson Scan from a scanning program to select scan settings, scan, and open the scanned image in the program. 1. Open your scanning program and select its scanning option. (See your scanning program help for...
  • Page 92 Note: In certain programs, you may need to select your product as the "source" first. If you see a Select Source option, choose it and select your product. With Windows, do not select a WIA option for your product; it will not work correctly. You see an Epson Scan window like this:...

  • Page 93: Selecting Epson Scan Settings

    Note: In certain programs, you may see the program's scan window instead of the Epson Scan window. Select scanning options as necessary. Parent topic: Starting a Scan Related topics Selecting Epson Scan Settings Selecting Epson Scan Settings After starting Epson Scan, you can select settings in various modes to customize your scan.

  • Page 94: Selecting The Scan Mode

    Parent topic: Selecting Epson Scan Settings Selecting the Scan Mode Select the Epson Scan mode you want to use from the Mode box in the upper right corner of the Epson Scan window: Parent topic: Selecting Epson Scan Settings Scanning in Full Auto Mode When you scan in Full Auto Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 95 You see this window:...
  • Page 96 3. Click Scan. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 97: Available Image Adjustments - Full Auto Mode

    Scanning in Full Auto Mode Scanning in Home Mode When you scan in Home Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.
  • Page 98 You see this window: 2. Select the Document Type setting that matches your original, such as Photograph or Text/Line Art. 3. Select the Image Type setting that matches your original.
  • Page 99 11. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 100: Selecting A Scan Area - Home Mode

    Selecting a Scan Area - Home Mode You can select a specific area in your preview image to include in your scanned image. You can select the entire image area or a portion of it. You can even select multiple scan areas to create multiple scanned images of different areas (Normal Preview mode only).
  • Page 101 1. Do one of the following to select your scan area in the Preview image: • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image.
  • Page 102 • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 103: Available Image Adjustments - Home Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Home Mode Available Image Adjustments - Home Mode You can select these Image Adjustments options in Epson Scan Home Mode.

  • Page 104: Selecting A Scan Size - Home Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 105 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 106 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 107: Scanning In Office Mode

    Scanning in Office Mode When you scan in Office Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program. You can select settings, preview, and change the scanned file settings as necessary.

  • Page 108: Selecting A Scan Area - Office Mode

    10. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 109 1. In the Preview window, click the Auto Locate icon to create a marquee (dotted line) on the preview image. 2. Do the following, as necessary, to work with the selected scan area: • If the marquee is correct, continue with the next step. •...

  • Page 110: Available Image Adjustments - Office Mode

    Otherwise, only the area inside the currently selected marquee will be scanned. • To delete a marquee, click the marquee, then click the Delete Marquee icon. 3. Click inside each scan area and make any necessary settings in the Epson Scan window. Parent topic: Scanning in Office Mode Available Image Adjustments - Office Mode You can select these Image Adjustments options in Epson Scan Office Mode.

  • Page 111: Scanning In Professional Mode

    Scanning in Office Mode Scanning in Professional Mode When you scan in Professional Mode, Epson Scan automatically saves your scanned file in JPEG format in your operating system's Pictures or My Pictures folder, or opens it in your scanning program.
  • Page 112 You see this window:...
  • Page 113 12. Change any of the necessary file save settings and click OK. Epson Scan scans your original, and saves the file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.

  • Page 114: Available Image Types - Professional Mode

    Available Image Types - Professional Mode You can select these Image Type options in Epson Scan Professional Mode. 24-bit Color Select this setting for color photos. Color Smoothing Select this setting for color graphic images, such as charts or graphs.
  • Page 115 1. Do one of the following to select your scan area in the Preview image: • Normal preview: Click the Auto Locate icon to create a marquee (dotted line) on the preview image.
  • Page 116 • Thumbnail preview: Your scan area is selected automatically, but you can change it. Place your cursor in one corner of the desired scan area, then click and drag the cursor to the opposite corner to create a marquee (dotted line) on the preview image. 2.

  • Page 117: Available Image Adjustments - Professional Mode

    Note: If you draw multiple marquees, make sure you select the All button in the Preview window before you scan. Otherwise, only the area inside the currently selected marquee will be scanned. 3. Click inside the scan area and make any necessary settings in the Epson Scan window. Parent topic:...
  • Page 118 Descreening Removes the ripple pattern that might appear in subtly shaded image areas, such as skin tones. This option improves results when scanning magazines or newspapers. (The results of descreening do not appear in the preview image, only in your scanned image.) Color Restoration Restores the colors in faded photos automatically.

  • Page 119: Selecting A Scan Size - Professional Mode

    1. Click the Preview button to preview your image. 2. In the Epson Scan window, select the size you want your scanned image to be from the Target Size list.
  • Page 120 A marquee (dotted line) appears on your preview image proportioned for the size you selected. 3. Do the following, as necessary, to work with the selected scan area: • To move the marquee, click inside the scan area and drag the marquee where you want it.
  • Page 121 • To resize the scan area, place your cursor over the edge or corner of the marquee, then click and drag the edge where you want it. Note: Manually adjusting the marquee will not change the target size of the scanned file. The marquee only indicates the area of the image that will be scanned.

  • Page 122: Image Preview Guidelines

    If you plan to enlarge a scanned image so you can print it at a larger size, you may need to increase the resolution from the default resolution set by Epson Scan. Follow these guidelines to determine the resolution setting you need:...
  • Page 123 If you will enlarge the image using Epson Scan's Target Size setting, you do not need to increase the Resolution setting. • You will scan the image at its original size but enlarge it later in an image-editing program. Increase Epson Scan's Resolution setting in your scan. Increase the resolution by the same amount you will increase the image size to retain a high image quality.

  • Page 124: Selecting Scan File Settings

    Epson Scan behaves when you scan and save files. The File Save Settings window may appear after you click Scan on the Epson Scan window. You may also be able to access the window by clicking the icon on the Epson Scan window.

  • Page 125: Available Scanned File Types And Optional Settings

    A standard image file format for most OS X programs. PRINT Image Matching II (*.jpg or *.tif) File formats that include Epson PRINT Image Matching II data for enhanced quality and a wider color range (does not affect the way the image displays on the screen).

  • Page 126: Scanning With Os X Using Image Capture

    1. Open an image editing application, such as Image Capture. 2. Select your Epson product from the DEVICES or SHARED list, if necessary. (You may need to hover over the DEVICES or SHARED list, click Show, and select your product.) 3.
  • Page 127 4. Select the Scan Mode setting indicating where you placed your original (if available). Select any other available scan settings as necessary. 5. Select the folder in which you want to save your scanned file in the Scan To pop-up menu. 6.

  • Page 128: Available Scan Settings - Os X Image Capture

    Parent topic: Scanning Scanning to a PDF File Using Epson Scan, you can scan a multi-page document and save it in one PDF (Portable Document Format) file on your computer. 1. Place your original on your product for scanning. 2. Start Epson Scan.
  • Page 129 4. Select the scan settings for your scan. 5. Preview your image. 6. When you finish selecting all your settings, click Scan. You see the File Save Settings window. 7. Select PDF as the Type setting. 8. Select any other settings you want to use on the File Save Settings window. Click the Options button to access additional settings.
  • Page 130 11. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the PDF file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the document, if desired.

  • Page 131: Restoring Photo Colors As You Scan

    9. Click Close to exit the Epson Scan window, if necessary. Epson Scan scans your original, and saves the color-restored file in the selected folder or opens it in your scanning program. If the file was saved directly to your computer, you see the file in the Windows Explorer or OS X Finder, where you can view and print the image, if desired.
  • Page 132 Related topics Selecting Epson Scan Settings...

  • Page 133: Using Memory Cards With Your Product

    Using Memory Cards With Your Product Follow the instructions here to work with a memory card inserted into your product. Inserting a Memory Card Printing from a Memory Card Transferring Photos on a Memory Card Inserting a Memory Card Insert only one memory card at a time into a memory card slot on your product. 1.

  • Page 134: Memory Card Types

    Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card. Memory Card Types Memory Card File Specifications Removing a Memory Card Parent topic: Using Memory Cards With Your Product Related references...

  • Page 135: Removing A Memory Card

    Parent topic: Inserting a Memory Card Removing a Memory Card After you finish working with a memory card, you can check to make sure it is safe to remove it from your product. Caution: Do not remove a memory card or turn off your product while the memory card access light is flashing or you may lose data from the memory card.

  • Page 136: Printing From A Memory Card

    Printing from a Memory Card See these sections to print photos from a memory card inserted into your product: Viewing and Printing Individual Photos Selecting Print Settings for Photos Displayed on the LCD Screen Print Setting Options - Photo Mode Parent topic: Using Memory Cards With Your Product Viewing and Printing Individual Photos...

  • Page 137: Selecting Print Settings For Photos Displayed On The Lcd Screen

    You see the current settings: 7. To change the print settings, press the arrow button shown on the screen and select the necessary settings. 8. When you are ready to print, press the start button. Note: To cancel printing, press the stop button.

  • Page 138: Print Setting Options - Photo Mode

    You see this screen: 2. Do the following as necessary to select settings: • To change the selected option for the current print setting, press the left or right arrow button and select the option you want. • To select a different print setting, press the up or down arrow button, select the setting you want, and press the left or right arrow button to select the option you want for the setting.

  • Page 139: Transferring Photos On A Memory Card

    Print settings Available options Description Borderless Borderless Expands the image to the edge of the paper (slight cropping may occur) With Border Leaves a small margin around the image Parent topic: Printing from a Memory Card Transferring Photos on a Memory Card You can transfer photos to and from a memory card inserted into a memory card slot on your product.
  • Page 140 1. Make sure your product is connected to a computer. 2. Insert a memory card into a memory card slot on your product. 3. Do one of the following to access your memory card files from your computer: • Windows: Open the Computer, My Computer, Windows Explorer, or File Explorer utility, then select the removable disk icon.

  • Page 141: Printing Personalized Projects

    Printing Personalized Projects You can print calendars, lined paper, graph paper, or stationery with a photo background. Printing Lined Paper and Graph Paper Printing Personalized Note Paper Printing Calendar Pages Printing Lined Paper and Graph Paper You can print wide-rule or narrow-rule notebook paper and graph paper. 1.
  • Page 142 4. Press the left or right arrow button, select Lined Papers,and press the OK button. 5. Press the left or right arrow button, and press the OK button to select one of the following settings: • Wide Rule • Thin Rule •...

  • Page 143: Printing Personalized Note Paper

    Printing Personalized Note Paper You can print lined or unlined note paper with one of your own photos in the background. 1. Load plain paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 ×...

  • Page 144: Printing Calendar Pages

    1. Load one of these types of paper in either Letter (8.5 × 11 inches [216 × 279 mm]) or A4 (8.3 × 11.7 inches [210 × 297 mm]) size: • Plain paper • Epson Bright White Paper • Epson Presentation Paper Matte • Epson Premium Presentation Paper Matte...
  • Page 145 2. Press the home button, if necessary. 3. Press the left or right arrow buttons, select Personal Stationery, and press the OK button. 4. Press the up or down arrow button, select Calendar, and press the OK button. 5. Press the left or right arrow button, and press the OK button to select one of the following settings: •...
  • Page 146 6. If you chose Monthly, select the year and month, and press the OK button. 7. Select the type of paper to print on, and press the OK button. 8. When you see a message asking you to load paper, press the OK button. 9.

  • Page 147: Refilling Ink

    Continued use of the product when the ink level is below the lower line on the tank could damage the product. Ink Safety Precautions Check Ink Levels Purchase Epson Ink Refilling the Ink Tanks Ink Safety Precautions Note: The product has a low ink alert system. The accuracy of this system depends on the user refilling the ink tanks correctly.

  • Page 148: Check Ink Levels

    • Epson recommends filling all ink tanks to the upper line when the product is not operating to reset the ink levels. If the ink tanks are filled as specified above, this product will provide an alert and stop operating at the estimated time so that the ink levels do not fall below the lower line on the ink tanks.

  • Page 149: Checking Ink Levels With Windows

    Caution: If the ink level is below the lower line on the ink tank, fill it to the upper line on the ink tank. Continued use of the product when the ink level is below the lower line on the tank could damage the product.

  • Page 150: Checking Ink Levels With Os X

    1. In the Apple menu or the Dock, select System Preferences. Select Print & Fax, Print & Scan, or Printers & Scanners, select your product, and select Options & Supplies. Select Utility and select Open Printer Utility. 2. Select EPSON Status Monitor.
  • Page 151 You see a window like this: 3. Refill any ink tank as needed. Note: To update or refresh the displayed ink levels, click Update. Note: The ink levels displayed are an estimate and may differ from the actual ink remaining in the ink tanks.

  • Page 152: Disabling Special Offers With Windows

    You can disable special offers messages from Epson using a utility on your Windows computer. Note: You may see the Epson Special Offers screen every time you print (if your computer is connected to the Internet). Select Do not display this message again and click Decline to disable online offers.
  • Page 153 You see this window: 2. To disable promotional offers, deselect the Display Epson Offers checkbox. (Promotional offers not available in Latin America.) Parent topic: Check Ink Levels...

  • Page 154: Purchase Epson Ink

    Purchase Epson Ink You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only). Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.
  • Page 155 Caution: Wear plastic gloves while refilling the ink tanks to avoid staining your hands. 1. Place a sheet of paper under the ink tank area in case of spills. 2. Turn on your product. 3. Make sure the power light is on, but not flashing. 4.
  • Page 156 Note: Make sure the color of the ink tank matches the ink color you want to refill, and only remove the cap from that ink tank. Be careful not to spill any ink. 7. Snap off the tip of the bottle cap, but do not dispose of the bottle cap tip so you can use it to seal the bottle cap later, if necessary.
  • Page 157 8. Refill the ink tank with the correct color ink up to the upper line on the ink tank. 9. If any ink remains in the ink bottle after filling the ink tank, place the bottle cap tip securely on the bottle cap and store the ink bottle upright for later use.
  • Page 158 10. Place the cap securely on the ink tank. 11. Repeat the previous steps as necessary for each ink color you need to refill. 12. Close the ink tank unit cover.
  • Page 159 Note: You can reset the ink levels even if you did not fill the ink tank to the upper line. However, the low ink alert system may not accurately report remaining ink. Parent topic: Refilling Ink Related concepts Purchase Epson Ink...

  • Page 160: Adjusting Print Quality

    Adjusting Print Quality If your print quality declines, you may need to run a utility to clean or align the print head. Print Head Maintenance Print Head Alignment Cleaning the Paper Path Print Head Maintenance If your printouts become too light, or you see dark or light bands across them, you may need to clean the print head nozzles.
  • Page 161 You see this screen: 5. Press the OK button. 6. Press the start button. After the nozzle pattern prints, you see this screen:...
  • Page 162 7. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 8. Do one of the following: • If there are no gaps, select No and press the OK button. Press the stop button to exit.

  • Page 163: Checking The Nozzles Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 164 You see a window like this: 4. Click Print.
  • Page 165 5. Check the printed pattern to see if there are gaps in the lines. Print head is clean Print head needs cleaning 6. If there are no gaps, click Finish. If there are gaps or the pattern is faint, clean the print head. Parent topic: Print Head Nozzle Check...

  • Page 166: Print Head Cleaning

    Related tasks Cleaning the Print Head Using a Computer Utility Refilling the Ink Tanks Related topics Loading Paper Print Head Cleaning If print quality has declined and the nozzle check pattern indicates clogged nozzles, you can clean the print head. Cleaning the Print Head Using the Product Control Panel Cleaning the Print Head Using a Computer Utility Parent topic:...
  • Page 167 You see this screen: 6. Press the arrow buttons to select Head Cleaning and press the OK button. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. You see this screen: Caution: Never turn off the product during a cleaning cycle or you may damage it.

  • Page 168: Cleaning The Print Head Using A Computer Utility

    If you don’t see any improvement after cleaning the print head up to 3 times, turn the product off and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson. Parent topic:...
  • Page 169 You see a window like this: 5. Click Start to begin the cleaning cycle. power light flashes throughout the cleaning cycle and stays on when the cleaning cycle is finished. Caution: Never turn off the product during a cleaning cycle or you may damage it. Caution: Never turn off the product or open the printer cover during a cleaning cycle or you may not be able to print.
  • Page 170 If you don’t see any improvement after cleaning the print head up to 3 times, turn off the product and wait at least 12 hours. Then check the print head nozzles and try cleaning the print head again, if necessary. If quality still does not improve, contact Epson.

  • Page 171: Ink Tube Flushing

    Flushing the ink tubes affects the service life of the ink pads by causing them to reach their capacity sooner. Contact Epson to purchase replacement ink pads before they reach the end of their service life. When the ink pads reach the end of their service life, the product stops printing and you must contact Epson for support.
  • Page 172 4. When you finish flushing the ink tubes, turn off the product and wait at least 12 hours before printing. 5. Print a document and check the print quality. If the print quality did not improve, contact Epson for support.

  • Page 173: Print Head Alignment

    Print Head Alignment If your printouts become grainy or blurry, you notice misalignment of vertical lines, or you see dark or light horizontal bands, you may need to align the print head. Note: Banding may also occur if your print head nozzles need cleaning. Aligning the Print Head Using the Product Control Panel Aligning the Print Head Using a Computer Utility Parent topic:...
  • Page 174 You see this screen: 6. Press the start button to print an alignment sheet. Note: Do not cancel printing while you are printing a head alignment pattern. You see this screen: 7. Press the OK button.

  • Page 175: Aligning The Print Head Using A Computer Utility

    You see this screen: 8. Check the printed pattern and press the arrow buttons to choose the number representing the best printed pattern for each set. Press the OK button after each selection. Parent topic: Print Head Alignment Related topics Loading Paper Aligning the Print Head Using a Computer Utility You can align the print head using a utility on your Windows or Mac computer.
  • Page 176 You see a window like this: 5. Check the printed pattern and follow the instructions on the screen to choose the number representing the best printed pattern for each set. • After choosing each pattern number, click Next. • If no patterns are aligned in one or more of the sets, choose the closest one in each set and click Realignment.

  • Page 177: Cleaning The Paper Path

    Cleaning the Paper Path If you see ink on the back of a printout, you can clean the paper path to remove any excess ink. 1. Load a few sheets of plain paper in the product. 2. Use the product control panel to make a copy, but without placing a document on the scanner glass. Note: Make sure there is no dust or stains on the scanner glass or document cover.

  • Page 178: Cleaning And Transporting Your Product

    Cleaning and Transporting Your Product See these sections if you need to clean or transport your product. Cleaning Your Product Transporting Your Product Cleaning Your Product To keep your product working at its best, you should clean it several times a year. Close the output tray and paper support when you are not using the product to protect it from dust.
  • Page 179 • When storing or transporting an ink bottle after removing its seal, do not tilt the bottle and do not subject it to impacts or temperature changes. Otherwise, ink may leak even if the cap on the ink bottle is tightened securely. Be sure to keep the ink bottle upright when tightening the cap, and take measures to prevent ink from leaking when transporting the ink bottles.
  • Page 180 9. Lower the control panel by squeezing the release bar and gently pushing the panel down. Caution: Do not lower the control panel without first squeezing the release bar or you may damage your product. 10. Unhook the ink tank unit and lay it down, then check to make sure that the ink tank caps are installed securely.
  • Page 181 11. Hook the ink tank unit on the product. 12. Place the product in its original packing materials, if possible, or use equivalent materials with cushioning around the product. Keep the product level during transportation. Be sure to remove the tape from the print head before turning on your product.

  • Page 182: Solving Problems

    When to Uninstall Your Product Software Where to Get Help Checking for Software Updates Periodically, it's a good idea to check Epson's support website for free updates to your product software. Visit the driver download site at global.latin.epson.com/Soporte (website available in Spanish and Portuguese only).

  • Page 183: Product Status Messages

    • OS X: You can manually update the software by opening the Applications > Epson Software folder and selecting EPSON Software Updater. Parent topic: Solving Problems Related tasks Changing Automatic Update Options Product Status Messages You can often diagnose problems with your product by checking the messages on its LCD screen.

  • Page 184: Running A Product Check

    Parent topic: Solving Problems Related concepts Wi-Fi Protected Setup (WPS) Related references Paper Jam Problems Where to Get Help Running a Product Check Running a product check helps you determine if your product is operating properly. 1. Disconnect any interface cables connected to your product. 2.
  • Page 185 • If the page prints but the nozzle check pattern has gaps, clean or align the print head. • If the page does not print, the product may have a problem. Check the other solutions in this manual. If they do not work, contact Epson. Parent topic:...

  • Page 186: Resetting Control Panel Defaults

    Resetting Control Panel Defaults If you have a problem with settings on the product control panel, you can reset them to their factory defaults. You can choose which settings to reset or reset them all. 1. Press the home button, if necessary. 2.

  • Page 187: Solving Setup Problems

    • If the product's print head stops moving or making noise, and the charging process has not finished after approximately 20 minutes, turn off your product. Turn it back on and check to see if charging is still in progress. If it is still in progress, contact Epson for help. Parent topic:...

  • Page 188: Software Installation Problems

    Software Installation Problems If you have problems while installing your product software, try these solutions: • Make sure your product is turned on and any necessary cables are securely connected at both ends. If you still have problems installing software, disconnect the cable and carefully follow the instructions on the Start Here sheet.

  • Page 189: Product Cannot Connect To A Wireless Router Or Access Point

    Note: Breakdown or repair of this product may cause loss of network data and settings. Epson is not responsible for backing up or recovering data and settings during or after the warranty period. We recommend that you make your own backup or print out your network data and settings.

  • Page 190: Network Software Cannot Find Product On A Network

    Note: If you are reading these instructions online, you will lose your Internet connection when you initialize your router, so note the next step before initializing it. 4. Download your product software from the Epson website using the instructions on the Start Here sheet.

  • Page 191: Product Does Not Appear In Os X Printer Window

    Parent topic: Solving Network Problems Related concepts When to Uninstall Your Product Software Related tasks Printing a Network Status Sheet Product Does Not Appear in OS X Printer Window If your product does not appear in the OS X printer window, try these solutions: •...

  • Page 192: Cannot Scan Over A Network

    • If network communication was interrupted while starting Epson Scan, exit Epson Scan, wait a few seconds, and restart it. If Epson Scan cannot restart, turn off your product, turn it back on, and try restarting Epson Scan again.

  • Page 193: Solving Copying Problems

    • Make sure the option selected as the Timeout Setting in the Epson Scan Settings program is long enough to complete scanning over a network. • You may need to disable the firewall and any anti-virus software on your wireless router or access point.

  • Page 194: Paper Feeding Problems

    Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems Paper Feeding Problems If you have problems feeding paper, try these solutions: • If paper does not feed for printing, remove it. Then reload it in the sheet feeder against the right side and beneath the tab.

  • Page 195: Paper Ejection Problems

    3. Press the start button to resume printing. If the product messages still show an error, continue with the next step. 4. Press the power button to turn the product off. 5. Lift up the scanner unit, and remove the jammed paper and any torn pieces. 6.

  • Page 196: Nothing Prints

    Note: When printing using AirPrint, the available print settings are different from those covered in this manual. See the Apple website for details. Nothing Prints Product Icon Does Not Appear in Windows Taskbar Printing is Slow Parent topic: Solving Problems Nothing Prints If you have sent a print job and nothing prints, try these solutions: •...

  • Page 197: Product Icon Does Not Appear In Windows Taskbar

    3. Click the Maintenance tab. 4. Click the Extended Settings button. 5. Select Enable EPSON Status Monitor 3, then click OK. 6. Click the Monitoring Preferences button. 7. Click the checkbox for the option that adds the shortcut icon to the taskbar.

  • Page 198: Solving Page Layout And Content Problems

    • Close any programs you are not using when you print. • If your product is connected to a USB hub, connect it directly to your computer instead. • If printing becomes slower after printing continuously for a long time, the product may have automatically slowed down to protect the print mechanism from overheating or becoming damaged.

  • Page 199: Inverted Image

    Incorrect Characters Print Incorrect Image Size or Position Slanted Printout Parent topic: Solving Problems Inverted Image If your printed image is inverted unexpectedly, try these solutions: • Turn off any mirror or inversion settings in your printing application. • Turn off the Mirror Image, Flip horizontally, or Reverse page orientation settings in your printer software.

  • Page 200: Incorrect Margins On Printout

    Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings - OS X Selecting Page Setup Settings - OS X Selecting Printing Preferences - OS X Incorrect Margins on Printout If your printed page has incorrect margins, try these solutions: •...

  • Page 201: Incorrect Characters Print

    • Adjust the Expansion setting to adjust the amount of image expansion on the edges of borderless prints. • Make sure the image size and the paper size are set correctly; if the image is small, the enlargement may not be enough to cover the paper. Parent topic: Solving Page Layout and Content Problems Related tasks...

  • Page 202: Incorrect Image Size Or Position

    Incorrect Image Size or Position If your printed image is the wrong size or in the wrong position, try these solutions: • Make sure you selected the correct paper size and layout settings in your printing program and printer software. •...

  • Page 203: Solving Print Quality Problems

    Solving Print Quality Problems Check these sections if your printouts have problems with print quality, but your image looks fine on your computer screen. Note: When printing using AirPrint, the available print settings are different from those covered in this manual.

  • Page 204: Blurry Or Smeared Printout

    • Make sure your paper meets the specifications for your product. • Use Epson papers to ensure proper saturation and absorption of genuine Epson inks. • Make sure the paper type setting in your product software matches the type of paper you loaded.

  • Page 205: Faint Printout Or Printout Has Gaps

    Selecting Basic Print Settings - OS X Selecting Printing Preferences - OS X Cleaning the Paper Path Related topics Loading Paper Faint Printout or Printout Has Gaps If your printouts are faint or have gaps, try these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary.

  • Page 206: Incorrect Colors

    • Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if necessary. • Align the print head. • You may need to increase the image resolution or print a smaller size; see your software documentation.

  • Page 207: Solving Scanning Problems

    • For best results, use genuine Epson ink and paper. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available Epson Papers Related tasks Managing Color - OS X Refilling the Ink Tanks Solving Scanning Problems Check these solutions if you have problems scanning with your product.

  • Page 208: Solving Scanned Image Quality Problems

    OS X: Open the Applications folder, click Epson Software, and click EPSON Scan Settings. Make sure the correct Connection setting is selected, then click the Test button. • Make sure you do not have multiple versions of Epson Scan installed. If you do, uninstall both versions and install one version.

  • Page 209: Image Consists Of A Few Dots Only

    If your scanned image consists only of a few dots, try these solutions: • Make sure you placed your original for scanning facing the correct way. • If you are scanning using the Epson Scan Black & White setting, adjust the Threshold setting and scan again.

  • Page 210: Image Is Distorted Or Blurry

    • Your product will not operate properly while tilted at an angle. Place it on a flat, stable surface that extends beyond the base of the product in all directions. • Adjust these Epson Scan settings (if available) and try scanning again: • Select the Unsharp Mask setting.

  • Page 211: Back Of Original Image Appears In Scanned Image

    Check the color matching and color management capabilities of your computer, display adapter, and the software you are using to see if they are affecting the palette of colors you see on your screen. To adjust the colors in your scanned image, adjust these Epson Scan settings (if available) and try scanning again: •...

  • Page 212: Scan Area Is Not Adjustable In Thumbnail Preview

    Scan Area is Not Adjustable in Thumbnail Preview If you cannot adjust the scan area while viewing a Thumbnail preview in Epson Scan, try these solutions: • Create a scan area by drawing a marquee on your preview image and adjusting it as necessary.

  • Page 213: Cannot Transfer Photos To Or From A Memory Card

    one group of photos at a time. Check the memory card specifications for the maximum number of photos. Parent topic: Solving Memory Card Problems Cannot Transfer Photos To or From a Memory Card If you have problems transferring photos to or from a memory card inserted in your product, try these solutions: •...

  • Page 214: Uninstalling Product Software - Windows

    In the next window, select your product and click OK. Then follow any on-screen instructions. 4. Do one of the following to uninstall Epson Event Manager, then follow any on-screen instructions: • Windows 8.x: Select Epson Event Manager and click Uninstall.

  • Page 215: Uninstalling Product Software - Os X

    Uninstalling Product Software - OS X In most cases, you do not need to uninstall your product software before re-installing it. However, you can download the Uninstaller utility from the Epson support website to uninstall your product software as described here.
  • Page 216 Speak to a Support Representative Before you call Epson for support, please have the following information ready: • Product name • Product serial number (located on a label on the product) • Proof of purchase (such as a store receipt) and date of purchase •...
  • Page 217 If your country does not appear in the list, contact the sales office in the nearest country. Toll or long distance charges may apply. Purchase Supplies and Accessories You can purchase genuine Epson ink and paper from an Epson authorized reseller. To find the nearest reseller, visit global.latin.epson.com or call your nearest Epson sales office (website available in Spanish and Portuguese only).

  • Page 218: Technical Specifications

    • Windows 7 • Windows Vista • Windows XP Professional x64 Edition • Windows XP SP3 Note: Visit Epson's support website at global.latin.epson.com/Soporte for the latest in compatibility and drivers for your product (website available in Spanish and Portuguese only).

  • Page 219: Os X System Requirements

    Note: Since the quality of any particular brand or type of paper may be changed by the manufacturer at any time, Epson cannot guarantee the quality of any non-Epson brand or type of paper. Always test a sample of paper stock before purchasing large quantities or printing large jobs.

  • Page 220: Printable Area Specifications

    8 × 10 inches (203 × 254 mm) 3.5 × 5 inches (89 × 127 mm) 16:9 wide (4 × 7.1 inches [102 × 181 mm]) Paper types Plain paper and paper distributed by Epson Weight 17 lb (64 g/m ) to 24 lb (90 g/m Paper thickness 0.003 inch (0.08 mm) to 0.004 inch (0.11 mm)
  • Page 221 Single sheets Top margin: 0.12 inch (3 mm) minimum Side margins: 0.12 inch (3 mm) minimum Bottom margin: 0.12 inch (3 mm) minimum Envelopes Left margin: 0.12 inch (3 mm) minimum Top margin: 0.20 inch (5 mm) minimum...

  • Page 222: Scanning Specifications

    1 bit per pixel external Light source Parent topic: Technical Specifications Ink Specifications Note: This product was originally designed to work with genuine Epson inks. Your product may not function properly if you use other types of ink and may affect Epson's warranty.

  • Page 223: Network Interface Specifications

    The included ink bottles must be used for printer setup and are not for resale. The printer ships with full ink bottles and part of the ink from the first bottles is used to charge the print head. Yields vary considerably based on images printed, print settings, paper type, frequency of use, and temperature.

  • Page 224: Memory Card Specifications

    Memory Card Specifications Note: Cards marked with an asterisk (*) require an adapter; consult your adapter documentation for details on using it. Compatible types miniSD* miniSDHC* microSD* microSDHC* microSDXC* SDHC SDXC Media format DCF DCF (Design Rule for Camera File system) version 1.0 or 2.0 compliant All card types standard version compliant Voltage requirements...

  • Page 225: Electrical Specifications

    Parent topic: Technical Specifications Electrical Specifications Power supply rating 100 to 120 V 220 to 240 V Input voltage range 100 to 120 V model: 90 to 264 V 220 to 240 V model: 198 to 264 V Rated frequency range 50/60 Hz Input frequency range 49.5 to 60.5 Hz...

  • Page 226: Safety And Approvals Specifications

    Parent topic: Technical Specifications Safety and Approvals Specifications United States Safety: UL60950-1 EMC: FCC part 15 Subpart B class B Canada Safety: CAN/CSA C22.2 No. 60950-1 EMC: CAN/CSA-CEI/IEC CISPR 22 Class B Parent topic: Technical Specifications...

  • Page 227: Notices

    Seiko Epson Corporation. The information contained herein is designed only for use with this Epson product. Epson is not responsible for any use of this information as applied to other products.

  • Page 228: A Note Concerning Responsible Use Of Copyrighted Materials

    (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation's operating and maintenance instructions. Seiko Epson Corporation shall not be liable for any damages or problems arising from the use of any options or any consumable products other than those designated as Original Epson Products or Epson Approved Products by Seiko Epson Corporation.

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