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Troubleshooting
If you encounter problems while using the phone, or if it performs
abnormally, you can refer to the chart below. If your particular
problem cannot be resolved, contact the dealer where you
purchased the phone or search our FAQ's at zte.com.au
Problem
Poor
reception
Echo or
noise
Possible causes
The network signal is
too weak at your current
location, for example,
in a basement or near
a tall building.
The network is busy.
You are too far away
from a base station for
your service provider.
Poor network trunk
quality on the part of
your service provider.
Possible solution
Move to a location
where the network
signal is stronger.
Try again in a few
minutes.
You can request a
service area map from
your service provider.
Press End Key and
dial again. You may be
switched to a
better-quality phone
line.
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