Customer Service - One for All Mosaic URC-9990 User Manual

Customer Service

If you still have questions about the operation of your One For All MOSAIC universal remote and you
could not find the answer(s) in the manual, you may want to contact the customer service depart-
ment for assistance.
You may care to visit our Internet-site:
- 24 hours access
- no waiting time
Before contacting us, by Fax, E-mail or Phone, make sure you have the required information
available by filling in the table below.
Model : URC-9990
Helpcode(*) Device
1910805 TV
In the UK
e-mail: ofahelp@uebv.com
fax: +31 53 432 9816
tel.: 0808-1000306(*)
In South Africa
e- mail: support@oneforall.co.za
fax: 011 298 2302
tel.: 0860 100551 / tel.: 011 298 2300
(*) When you call us you will be asked to enter your helpcode(s).You only have to enter the help-
code(s) of those devices you have a problem with.
The helpcode is a 7-digit code, which defines the ONE FOR ALL-model you have, the device type and
the brand of your device. This helpcode can be found in the first column of the setup code list.
www.oneforall.com
www.oneforall.com
- page for Frequently Asked Questions
- info about the ONE FOR ALL product range
Date of purchase (...............-...............-...............)
Brand Device
Sony KVX-2950B
In Ireland
e- mail : ofahelp@uebv.com
fax: +31 53 432 9816
tel.: 1-800 553199 (*)
In New Zealand
e- mail: ofahelp@uebv.com
fax: (06) 878 2760
tel.: 0508 ONE 4 ALL (663 4 255)
Remote SET-UP
model nr. model nr. code
RMT-V131B 0505 (example)
In Australia
e- mail: ofahelp@uebv.com
fax: +31 53 432 9816
tel.: 1-800 064472
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