Troubleshooting - Pioneer HTZ-421DVD Operating Instructions Manual

6

Troubleshooting

PROBLEM
No Picture
The TV is not set to receive the DVD signal.
The video cables are not connected securely.
There is little or no The audio cables are not connected to the
sound
DVD Receiver securely.
Speaker cables are not connected correctly.
The DVD picture
The disc is dirty.
quality is poor
An unplayable disc is inserted.
A DVD/CD will not
play
The disc is inserted upside down.
Noise heard while
The disc is dirty.
a DVD or CD is
playing
The DVD receiver is located too close to the
TV, causing feedback.
Radio stations can't
The antenna is positioned or connected
be tuned in properly
poorly.
The signal strength of the radio station is too
weak.
No stations have been preset or preset
stations have been cleared (when tuning by
scanning preset channels).
The remote is not pointed directly at the unit.
The remote control
doesn't work well/at
The remote is too far from the unit.
all
There is an obstacle in the path between the
remote control and the unit.
The battery in the remote control is flat.
The DVD receiver's
power turns off
The Auto Power Off is set to On.
automatically
No sound from the
KARAOKE function is not valid.
microphone
HDMI output does TV is not compatible with the HDMI
not display TV image Resolution.
Audio volume The function that lowers the volume to prevent
goes down during malfunction has automatically activated to turn
the volume down as continuing to play at high
playback
volume will lead to the unit malfunctioning.
CAUSE CORRECTION
Select the appropriate video input mode on the TV
so the picture from the DVD Receiver appears on the
TV screen.
Connect the video cables securely to both the TV
and DVD Receiver.
Connect the audio cables into the connection
terminals correctly.
Connect speaker cables correctly.
Clean the disc using a soft cloth with outward strokes.
Insert a playable disc (see page 8 for details).
Place the disc with the label or printed side facing
upwards.
Clean the disc using a soft cloth with outward strokes.
Move DVD receiver and audio components further
away from your TV.
Check the antenna connection and adjust its position.
Attach an external aerial if necessary.
Tune to the station manually.
Preset some radio stations, see page 30 for details.
Point the remote directly at the unit.
Use the remote within 7 m of the DVD receiver.
Remove the obstacle.
Replace the battery with new ones.
If Auto Power Off is set to On, this unit will
automatically turn off if no operation is performed
for 30 minutes or more. Set Auto Power Off to Off to
turn this feature off (see page 25).
Validate KARAOKE function (see page 36).
Press RESOLUTION on the remote control and
change the HDMI Resolution.
It is not a malfunction. Adjust the volume on the
unit or the remote control to recover the volume.
However, continuing to play at high volume may
force the same function to activate again.
Troubleshooting 39
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