Pyle PIPCAM5 User Manual
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Pyle PIPCAM5 User Manual

Ip wireless / wired camer
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IP Wireless / Wired Camera

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  • Page 1: User Manual

    More Security ,More Convenience IP Wireless / Wired Camera User Manual...
  • Page 2 Pyle IP Cam Mobile App Setup Instructions Find FAQs including setup video and support online at http://www.pipcamwireless.com This Guide covers the following models -PIPCAM5 -PIPCAM12 -PIPCAM15 Before you begin… Setup should be done in the same room as the wireless router in your home.
  • Page 3 2) Download the Mobile App - “Pyle IP Cam” We have a few different Pyle Mobile apps Make sure you get the “Pyle IP Cam” App with the gray background The other versions will not work 100% for these camera models...
  • Page 4 3) Select the “Add Camera” tab - Then select “QRCode”...
  • Page 5 4) Scan the QR code on the bottom or body of the camera -If multiple stickers make sure to scan the one with the unique code printed on the bottom (not the website name)
  • Page 6 5) Type the camera’s default password “pylecam” OR “000000” (This will depend on your camera’s release version)
  • Page 7 Note: If neither password is not accepted - Do a hardware reset to reset the camera back to factory default http://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=how-can-i-hardware-reset- my-camera 6) Go back to the “Camera” tab and select the preview image to view it!
  • Page 8 Wireless Setup After checking the connection works on a wired connection - we are ready to setup wireless 1) Select the “i” icon to access the cameras settings...
  • Page 9 2) Select “Advanced Setting” > “WiFi”...
  • Page 11 3) Now you should see a list of all the wireless networks detected by your camera -Select your home wireless network - input the password - select join...
  • Page 13 No Networks Detected? See FAQ online https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=i-don-t-see-any-networks- detected-when-setting-up-wifi Or go to the FAQ on pipcamwireless.com and search “I don’t see any networks detected”...
  • Page 14 DON’T UNPLUG YOUR CAMERA DATA CABLE YET 4) Lets double check that your setting is entered and saved in the app -Wait a full minute to allow the camera to load -Back out to the first window of the camera settings -Tap “Advanced Setting”...
  • Page 15 -I know - it doesn’t look like it is doing anything… But wait a bit before trying to adjust the camera or refresh the app PIPCAM5 You should see the white LED indicator go out as soon as you pull out the...
  • Page 16 Pyle MJPEG Solution Desktop Setup QSG Find FAQs including setup video and support online at http://www.pipcamwireless.com This guide covers the following models -PIPCAM5 -PIPCAM12 -PIPCAM15 Before you begin *Setup should be done in the same room as the wireless router in your home.
  • Page 17 5) Copy/Paste or type the link below into your Internet browser to Download the software package online www.pyleaudio.com/manuals/drivers/pipcam5.zip 6) Unzip the zip file and select Mac or the other folder depending on your OS 7) Open and install the “IP Camera Tool” on your PC...
  • Page 18 8) Once installed – open the “IP Camera Tool” app then right click the white window and select the “refresh Camera List” option to search for the camera No Camera Detected? -Check again your PC and camera are connected to the same wireless network -Verify you do not have any network security settings that will hide the network -Try a hardware reset by holding in the camera reset switch for 10 seconds with a pin and retry steps 1 –...
  • Page 19 -I recommend using Google Chrome for fast initial wireless setup – to continue setting up using Internet Explorer, skip to the link at the end of the guide to learn how to install the Active X plugin – then resume step 12 for wireless configuration 10) Select the login option appropriate for your browser -Google Chrome: Server Push Mode -Internet Explorer: ActiveX Mode...
  • Page 20 11) Log in using your camera’s default user name and password USER: admin PASS: “pylecam” OR “admin” 12) Check that you see a live video feed for the camera No Video? -If you aren’t using Google Chrome – back up to step 9 and try logging in using Google chrome in server push mode now -Your login password may be incorrect –...
  • Page 21 2) Click the “Scan” button to search any wireless networks in range No Networks Detected? See FAQ online https://pyleaudio.helpshift.com/a/pyle-ip/?s=general&f=i-don-t-see-any-networks- detected-when-setting-up-wifi Or go to the FAQ on pipcamwireless.com and search the FAQ “I don’t see any networks detected” 3) Click on your router’s name in the list – then enter your router’s wireless password in the “Share Key”...
  • Page 22 -I know - it doesn’t look like it is doing anything… But wait a bit before trying to adjust the camera or refresh the app PIPCAM5 You should see the white LED indicator go out as soon as you pull out the...
  • Page 23 Additional setup Please note that remote access to your camera via PC is not possible until you set up DDNS and port forwarding in your router. https://pyleaudio.helpshift.com/a/pyle-ip/?s=pipcam5-pipcam12-pipcam15- pipcam25&f=how-do-i-set-up-web-ui---ddns-remote-viewing---recording---multi- camera Also online – find full instructions to set the following features...

  • Page 24: Table Of Contents

    More Security ,More Convenience CONTENTS 1 WELCOME..................................3 1.1 F ........................................ 3 EATURES 1.2 P ......................................3 ACKING 1.3 P ..................................... 4 RODUCT IEWS 1.4 PC S ................................. 5 YSTEM EQUIREMENTS 1.5 H ..................................6 ARDWARE NSTRUCTION 1.6 S ..................................6 OFTWARE NSTALLATION 2.

  • Page 25: Welcome

    More Security ,More Convenience 6. OBTAINING TECHNICAL SUPPORT........................53 1 WELCOME This is an integrated wireless IP Camera solution. It combines a high quality digital Video Camera with network connectivity and a powerful web server to bring clear to your Desktop from anywhere on your local network or over the Internet.

  • Page 26: Product Views

    More Security ,More Convenience 1.3 Product Views 1.3.1 Front View Figure 1.1 1Sensitive Hole: For light sensitive 2 Infrared LED: For night vision 3 LENS: CMOS sensor with fixed focus lens. (Default is 6mm, 3.6mm optional) 4 Network Indicator LED: If there is network activity, the LED will blink 5 Microphone: Build-in microphone 6 Cover: Color cover to hide the LEDs 7 Wireless Antenna: WI-FI Antenna...

  • Page 27: Pc System Requirements

    More Security ,More Convenience LAN: RJ-45/10-100 base T Power: DC 5V/2A power supply Network Light: The green LED will on when connect to the network, the yellow LED will blink when data transferred Audio Output: The jack is used to plug external speaker I/O PINS: 1 Output A 2 Output B 3 Alarm input 4 Input (GND) RESET BUTTON: Press and hold the RESET BUTTON for 15 Seconds, then the IPCAM will be reset back to the factory default Parameter.

  • Page 28: Software Installation

    More Security ,More Convenience Follow the steps below to set up your camera hardware. Make sure to follow each step carefully to ensure that the camera operates properly 1. Plug the power adapter into camera 2. Plug the network cable into camera and router/switch 3.

  • Page 29: Software Operation

    More Security ,More Convenience For firmware upgrading or connection with an external, refer to detailed instructions contained in the CD. 2. SOFTWARE OPERATION 2.1 IP Camera Tool When the Device has been mounted properly, you can double click the icon “IP Camera Tool” and a dialog box as Figure 1.9 will pop up .

  • Page 30: Basic Properties

    More Security ,More Convenience Figure2.0 2.1.1 .1 Basic Properties There are some device information in the Basic Properties, such as Device ID, System Firmware Version, Web UI Version.（Figure 2.1） The Device ID just is the camera’s MAC ID, which should be the same as showed on the sticker at the bottom of camera.

  • Page 31: Upgrade Firmware

    More Security ,More Convenience Figure2.2 Obtain IP from DHCP server: If clicked, the device will obtain IP from DHCP server. In other words, the camera will have a dynamic IP. (Make sure the Router which the camera connects has DHCP function and DHCP is enabled).

  • Page 32: Camera Login

    More Security ,More Convenience Please upgrade system firmware first and then upgrade Web UI. Or it may damage the camera.（Figure 2.4） Figure 2.4 Please download the firmware package under the correct type of your camera before upgrade. Follow the upgrade document in the package carefully to upgrade. Please look readme firstly before you do upgrade.

  • Page 33: For Ie Browser

    More Security ,More Convenience Figure 2.5 Figure 2.6 The default user name is admin, no password Input the correct user name and password, the Sign In interface will pop-up. There are three models to login. (1) Active Mode (For IE Browser): available in IE6.0 or above explorer (2) “Server Push Mode”: available in Firefox, Safari, and Google Chrome browser.
  • Page 34 More Security ,More Convenience The first time login the camera, maybe get ActiveX prompt as the picture above, please click the prompt and choose Run Add-on, refresh and login the camera again, then will see live video, details as below Figure2.8 Figure2.9 Figure 3.0...
  • Page 35 More Security ,More Convenience Note: If there is still no live video after run ActiveX, and a red cross showed in the center of the screen, or even just a black screen, please try to enable the ActiveX options of IE security settings. Please do the follow steps: 1.

  • Page 36: For Safari, Firefox, Google Browser

    More Security ,More Convenience number to try. Don’t use port 80, use other port such as 128, 1008 etc. Figure 3.2 NOTE: Make sure that the firewall or anti-virus software doesn’t block the software or ActiveX. If you couldn’t see live video, please close your firewall or anti-virus software, and try again . 2.4 For Safari, Firefox, Google Browser Choose Server Push Mode (For Safari, Firefox, Google Browser), and sign in Server Push Mode doesn’t support ActiveX, so some functions are not available, such as Play, Stop, Record,...

  • Page 37: Activex Mode (For Ie Browser)

    More Security ,More Convenience Choose Sign in mobile phone, and sign in. Mobile phone doesn’t support ActiveX, only some basic functions can be available in this mode. It supports Iphone, Smart phone, 3G phone etc. Normally, if the mobile phone supports network video, then it can work with our IP Camera.
  • Page 38 More Security ,More Convenience Figure 3.5 Channels: Our IE software supports 9 channels totally. Click can get different windows. Click this one, you can view the main channel of the camera you login. Click this one; you can view 4 Channels of cameras which connected, from CH1 to CH4. Click this one;...

  • Page 39: Osd Settings

    More Security ,More Convenience OSD Settings: Figure 3.6 OSD: Means “On-Screen Display”, click “Audio video” > “OSD”, set display date and time on the video. Disabled: Click this one, means clear the OSD. Color: Can set the OSD text color as black, yellow, red, white, blue etc. Add time stamp on record: Click this, there will be time OSD on record video files.
  • Page 40 More Security ,More Convenience size record files, the lower parameter to get the smaller file. Figure 3.8 Figure 3.9 TOP Menu Figure 4.0 : Click it to get live video. When you want to back to live video from other menus, just click it. Only under live video, you can do the operation on the right side, such as play, stop, snapshot etc.

  • Page 41: For Operator

    More Security ,More Convenience 2.8 For Operator When login as Operator, you can enter the IP Camera for Operator. For operator, it not only supports all the functions which for Visitor, and also supports these functions as below: Figure 4.1 Audio Video Settings Figure 4.2 Audio buffer: Click this icon, it will show five numbers, which means 1/2/3/4/5 seconds’...

  • Page 42: For Administrator

    More Security ,More Convenience Mode, Bright, Contrast Settings Figure 4.3 Mode: This is work mode optional, 50HZ/60HZ for the users who use 50HZ/60HZ frequency, outdoor for the users who want to use this camera to monitor toward outdoor environment NOTE: This camera normally should be used in a indoor environment Bright: Set the parameters to adjust the image quality of video.

  • Page 43: Multi-Device Settings

    More Security ,More Convenience Figure 4.4 3.1 Multi-Device Settings Figure 4.5 Figure 4.6 Multi-Device Settings This camera can support max. 9 channels device at the same time. 3.1.1 Set Multi-Device in LAN In the Multi-Device Settings page, you can see all devices searched in LAN. The 1st device is the default one. You can add more cameras listed in LAN for monitoring.
  • Page 44 More Security ,More Convenience Figure 4.7 Click Live Video and then select to see four channels, or click to see nine channels. Figure 4.8 - 22...
  • Page 45 More Security ,More Convenience Figure 4.9 3.1.2 Set Multi-Device for WAN If you want to view cameras from internet, you have to add these devices by DDNS domain name. Make sure all these cameras you want to add have been set DDNS successfully. (View 3.7 DDNS Service Settings) And also these cameras work well with DDNS.
  • Page 46 More Security ,More Convenience If you have several cameras, you can use the same DDNS domain name, just set different port number for each different camera. Figure 5.1 Note: Add the other camera in the same way, Click submit to add all of them. Figure 5.2 Click Live Video and then selec t to see four channels, or...

  • Page 47: Upgrade Device Firmware

    More Security ,More Convenience In this case, you can see all the cameras from a remote position by internet, for example, if you are on the business trip, you can use the first camera’s (Host camera) DDNS to view all the devices via internet Figure 5.3 3.1.3 Upgrade Device Firmware If you want to upgrade the camera, please upgrade Device Firmware first, then upgrade Web UI.

  • Page 48: Network Settings

    More Security ,More Convenience 3.1.4 Restore Factory Settings Click Restore Factory Settings, will pop-up a prompt, select OK, all the parameter will be returned to factory settings, and the device will reboot. Figure 5.5 3.1.5 Reboot Device Click Reboot the device, will pop-up a prompt, select OK, then the device will reboot Figure 5.6 3.2 Network Settings Click Network, will pop-up the prompt as below:...
  • Page 49 More Security ,More Convenience Figure 5.7 If you don’t know Subnet Mask, Gateway, DNS Server. Please check the Local Area Connection Status of your computer; it contains all these information, steps as below: 1. Control Panel Network Connections Local Area Connections Support Details 2.

  • Page 50: Wireless Lan Settings

    More Security ,More Convenience If you don’t know the DNS Server, you can set it the same as Gateway. If the router supports DHCP function, you can choose “Obtain IP from DHCP Server” to get dynamic IP. Figure 6.0 Http Port: In most cases, you can leave this value as however, if your Internet Service Provider blocks this port, you may change it to another port number such as 85.
  • Page 51 More Security ,More Convenience Figure 6.3 Figure 6.4 Figure 6.5 - 29...

  • Page 52: Adsl Settings

    More Security ,More Convenience 3.5 ADSL Settings When connected to the Internet through ADSL directly, you can enter the ADSL username And password obtained from ISP. Figure 6.7 3.6 UPnP Settings Click UPnP Settings to choose Using UPnP to Map Port: Figure 6.8 Select it and click Submit, then the camera will support UPnP port forwarding automatically.
  • Page 53 More Security ,More Convenience There are 2 options: Manufacturer’s DDNS: This domain is provided by manufacturer. Third Party DDNS: This domain is provided by the 3 party, such as Dyndns, Oray, 3322 etc. Figure 7.1 Third Party DDNS If you use third party DDNS, please choose the server you use, such as “3322.org” or “dyndns.org” as below: Figure 7.2 Figure 7.3 You have to register an account firstly, keep the user, password, host, then input it.
  • Page 54 More Security ,More Convenience The default port of camera is “80”, please change “80” to any other one you like, such as “81”, “100”, “8091” etc. Click “OK”, the camera will reboot, wait about 30 seconds . Figure 7.4 Make sure the “Subnet Mask”, “Gateway”, “DNS Server” is the same as your router. Set Port Forwarding in the router.
  • Page 55 More Security ,More Convenience 1. Login the router. 2. Choose “Firewall”, select “Virtual Servers” 3. Input the port (except 80) and IP address, then click save. NOTE: The port and IP address should be the same as Camera. Figure 7.6 DLINK: 1.

  • Page 56: P2P Settings

    More Security ,More Convenience Figure 7.8 Figure 7.9 3.8 P2P Settings All MJPEG IPCamera have a Built-in P2P UID in Web software . Such as D7W88H6E8GAA8HPMW7ZJ。 3.9 System Settings - 34...

  • Page 57: Alias Settings

    More Security ,More Convenience Figure 8.0 3.9.1 Device Info You can find the information about Device ID, Firmware Version, Embedded Web UI Version, Alias, Alarm Status, DDNS Status, UPnP Status . Figure 8.1 3.10 Alias Settings Default device name is anonymous. You set any new name for your camera here, then click Submit . Figure 8.2 3.11 Date &Time Settings Set the date and time for your camera.

  • Page 58: Users Settings

    More Security ,More Convenience Figure 8.3 Figure 8.4 3.12 Users Settings Eight accounts are acceptable for this system. Here you can set the user names and password as Administrator, Operator or Visitor, the permission for them as below: Visitor: In this mode, you can only view. (Details 2.7) Operator: You can control the direction of IP Camera and set some parameter.

  • Page 59: Indicator Settings

    More Security ,More Convenience 3.13 Indicator Settings Figure 8.6 Set the pilot lamp mode, the following three options: (1) Non-connected network out: Twinkle while connect to the internet and turn off when departed (2) Non-connected network with more slow-frequency flicker: Twinkle while connect to the internet and more slower when departed (3) Been extinguished: Keep OFF 3.14 Backup &...

  • Page 60: Auto Maintain

    More Security ,More Convenience 3.16 Auto Maintain Auto Maintain setting, enable auto Maintain and set the time. The ipc will root and connect when the time of auto Maintain setting is same as the PC time 3.17 Other Settings Figure 8.9 Figure 9.0 Here you can configure some additional functions such as Motion Detection, Alarm, IO Linkage, Schedule, FTP Upload, Alarm Mail Alert, Record Path etc.
  • Page 61 More Security ,More Convenience Figure 9.1 Sender: Make sure the sender mailbox server provider support SMTP, and the mailbox should not enable SSL or TSL encryption too. Receiver: Here you can set four receivers. For receiver, there is no SMTP limitation. SMTP Server: The sender’s SMTP Server.

  • Page 62: Ftp Service Settings

    More Security ,More Convenience 5) The sender is denied by the server. Maybe the server need to authenticate the user, please check it and try again 6) The receiver is denied by the server. Maybe because of the anti-spam privacy of the server 7) The message is denied by the server.

  • Page 63: Alarm Service Settings

    More Security ,More Convenience NOTE: Here upload image now means it can upload images freely, no need alarm triggered. Click Submit after these settings. Then click Test. You will see the following picture. Figure 9.5 If it prompts error information as follows. 1) Can not connect to the server.
  • Page 64 More Security ,More Convenience Figure 9.7 After enable motion detect armed, if there is motion triggered, the Alarm Status will turn to Motion Detect Alarm. (Figure 9.8) Figure 9.8 3.20.2 Motion Detect Sensibility You can choose level 1-10; level 10 means the most sensitive, 1 means the least of all. - 42...
  • Page 65 More Security ,More Convenience Figure 9.9 3.20.3 Alarm Input Armed / IO Linkage on Alarm If you want to connect external alarm devices, when it’s an alarm input device, choose Alarm Input Armed to enable it, when it’s an output device, choose IO Linkage on Alarm to enable it. Figure 10.0 There are two options for Trigger Level.

  • Page 66: Send Mail On Alarm

    More Security ,More Convenience Figure 10.3 I/O PINS: 1 Output 2 Output 3 Alarm input 4 Input (GND) Input pins: The input pins can be used for 1-way external sensor input. For example, you may connect a Person Infrared Sensor (PIP) to it for motion detection. When external sensor triggered, IP CAMERA can be programmed to send an email with picture or control the internal relay output.

  • Page 67: Path Settings

    More Security ,More Convenience When motion detection triggered, there will be beep sound during the alarm, you can control this sound here. Enable it, there will be sound once alarmed. Cancel it, there will be no sound once alarmed. Record on Alarm If you want the camera do recording for every alarm, choose Record on Alarm to enable it.

  • Page 68: Server Push Mode (For Safari, Firefox, Google Browser)

    More Security ,More Convenience Figure 10.9 Record Path: Here you can set the manually record path. Click , then start manually record, the record file will be saved to the specified path here set. Alarm Record Path: Here you can set the alarm record path. When the motion triggered, and record enable, it will start alarm record automatically, the record file will be saved to the specified path here set .

  • Page 69: Sign In Mobile Phone

    More Security ,More Convenience Figure 11.2 NOTE: Server Push Mode does not support ActiveX. Play, Stop, Record, Audio, Talk, Multi-device settings, Path settings functions are controlled by ActiveX, so if you use Safari, Firefox, Google chrome browser, it is impossible to find these options. The other functions are the same as ActiveX Mode (For IE Browser) 3.24 Sign in mobile phone If you are using a mobile phone, choose Sign in mobile phone, login the camera, you will see the main user...

  • Page 70: Appendix

    More Security ,More Convenience NOTE: Mobile phone Mode doesn’t support ActiveX. In mobile phone mode, it only supports some easy functions, such as Resolution, Mode, Bright, Contrast, Pan/Tilt control, Snapshot, Reversal, Mirror, IO Linkage functions 4. APPENDIX 4.1 Frequently Asked Questions Note: Any questions you would meet, please check Network connections firstly.

  • Page 71: Upnp Always Failed

    More Security ,More Convenience Make sure that firewall or anti-virus software does not block the camera. You can add the camera as a trusted site in your firewall or anti-virus software. 4.1.6 UPnP always failed UPnP only contains port forwarding in our recent software. Sometimes, it may be failed to do port forwarding automatically because of firewall or anti-virus software.

  • Page 72: Default Parameters

    More Security ,More Convenience not see living video but only some undefined characters, it may be the internet speed problems, especially the camera work on Wi-Fi. 4.1.13 No pictures Problems with ActiveX Controller If use IE browser to connect the camera for the 1 time, maybe there is no image displayed, and there will be a clue to install the ActiveX.

  • Page 73: Specifications

    More Security ,More Convenience 5. Specifications Model Model 1:support Audio talk-back Image Sensor Sensor 1/4” Color CMOS Sensor Resolution 640 x 480 Pixels (300k Pixels) IR Lens f: 6mm, F 2.0 (3.6mm lens optional) Viewing Angle 60 Degree (3.6mm lens is 90Degree) Minimum Illumination 0.5Lux @ F2.0 Video/Image Setting...
  • Page 74 More Security ,More Convenience Model Model 2:No built-in speakers Image Sensor Sensor 1/4” Color CMOS Sensor Resolution 640 x 480 Pixels (300k Pixels) IR Lens f: 6mm, F 2.0 (3.6mm lens optional) Viewing Angle 60 Degree (3.6mm lens is 90Degree) Minimum Illumination 0.5Lux @ F2.0 Video/Image Setting...

  • Page 75: Obtaining Technical Support

    More Security ,More Convenience 6. OBTAINING TECHNICAL SUPPORT While we hope your experience with the IP CAMERA network camera is enjoyable and easy to use, you may experience some issues or have some questions that this User’s Guide has not answered. Please contact your reseller and ask for help firstly, if they could not resolve your issue, please contact our company.

This manual is also suitable for:

Pipcam12Pipcam15

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