Panasonic DMR-BCT835 Operating Instructions Manual page 109

Troubleshooting
Troubleshooting guide
The images do not appear on the TV.
The picture is distorted during play, or video
will not play correctly.
• Check the connections. (O 16)
• Check the settings of the connected TV, etc.
• An incorrect resolution is selected in "HDMI
Video Format". (O 84, 94) Reset the setting
as follows:
1 While the unit is on, press and hold [OK],
the yellow button and the blue button at
the same time for more than 5 seconds.
• "00 RET" is displayed on the unit's
display.
2 Repeatedly press [1] (right) until "04
PRG" is displayed on the unit's display.
3 Press and hold [OK] for at least 3
seconds. Set the item again.
• When Dolby Digital Plus, Dolby TrueHD,
and DTS-HD audio are not output
properly, select "Yes" in "Default
Settings" and make proper settings. (O
84, 100)
• The unit's TV System is different from that of
the disc. While stopped, keep pressing [■]
(STOP) and [< OPEN/CLOSE] on the main
unit for 5 or more seconds. The system
switches from PAL to NTSC or vice versa.
• Picture may not be seen when more than
4 devices are connected with HDMI cables.
Reduce the number of connected devices.
• The picture may be distorted or a black
screen may appear between scenes
recorded with different aspect ratios.
• Set "Deep Colour Output" (O 84, 95) or
"Contents Type Flag" (O 84, 95) to "Off.
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3D video is not output correctly.
• 3D video may be output correctly by
changing the following settings:
- "3D Type" of "3D Settings" (O 94)
- "Signal Format" (O 48, 3D settings during
playback)
• Check the settings of the connected TV.
• When
a
amplifier/receiver is connected between this
unit and a TV, 3D video is not output. (O 18)
• When
the amplifier/receiver
connected between this unit and a TV is off,
3D video is not output. (O 18)
• 3D discs may not be played back correctly
due to the settings of the TV.
• When "HDMI Audio Output" is set to "Off,
3D video may not be output correctly. (O 95)
The same video is displayed in each left and
right half of the screen.
• This is a 3D programme of the Side-by-Side
type.
Change the setting as follows if connecting
with a 3D compatible TV:
1 Press [OPTION].
2 Select "Playback Settings" in "Playback
Menu", then press [OK].
3 Select "3D Settings", then press [OK].
4 Select "Side by side" in "Signal Format",
then press [OK].
non-3D compatible
which is
•