Error Message Appears And The Scanner Driver Screen Does Not Appear - Canon MG5500 series Online Manual

Error Message Appears and the Scanner Driver Screen
Does Not Appear
Check 1: Make sure that your scanner or printer is turned on.
Check 2: Turn off your scanner or printer, then reconnect the
USB cable and replug the power cord.
Check 3: Connect the USB cable to a different USB port on the
computer.
Check 4: If the USB cable is connected to a USB hub, remove it
from the USB hub and connect it to a USB port on the
computer.
Check 5: Make sure that the scanner driver is installed.
If not installed, install the scanner driver from the web page.
Check 6: Select your scanner or printer on the application's
menu.
Note
The operation may differ depending on the application.
Check 7: Make sure that the application supports the ICA driver.
You cannot start the scanner driver from applications not supporting the ICA driver.
Check 8: Exit the scanner driver if it is running on another
application.
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