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Broadata MFC-790CW User Manual

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USER'S GUIDE
MFC-790CW
MFC-990CW
Version D
USA/CAN
Downloaded from ManualsPrinter.com Manuals

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Summary of Contents for Broadata MFC-790CW

  • Page 1 USER’S GUIDE MFC-790CW MFC-990CW Version D USA/CAN Downloaded from ManualsPrinter.com Manuals...
  • Page 2 If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-790CW and MFC-990CW (Circle your model number) Serial Number: Date of Purchase: Place of Purchase: The serial number is on the back of the unit. Retain...

  • Page 3: Brother Numbers

    Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product.

  • Page 4: Ordering Accessories And Supplies

    Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (You can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) Note...

  • Page 5: Usa And Canada

    Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY, RELIABILITY, CURRENTNESS OR OTHERWISE.
  • Page 6 ® Brother One-Year Limited Warranty and Replacement Service (USA Only) Who is covered: 3 Damage caused by another device or software used with this Product (including This limited warranty (“warranty”) is given but not limited to damage resulting from only original end-user/retail ®...
  • Page 7 ® Brother One-Year Limited Warranty and Replacement Service (USA Only) discretion. Brother reserves the right to supply the product; or (iv) the warranty period on your a refurbished or remanufactured replacement original Product has expired or has not been Machine and/or accompanying Consumable sufficiently validated with a copy of the proof of and Accessory Items and use refurbished purchase (bill of sale).
  • Page 8 BROTHER MULTIFUNCTION CENTER / FAX MACHINE LIMITED WARRANTY (Canada only) Pursuant to the limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centres, will repair or replace (at Brother's sole discretion) this MFC/Fax machine free of charge if defective in material or workmanship.

  • Page 9: Table Of Contents

    Ring Volume ....................26 Beeper Volume....................27 Speaker Volume .................... 27 Handset Volume (MFC-790CW only) ............28 Choosing the Handset Volume (For Volume Amplify) (MFC-790CW only) ...28 Setting Volume Amplify (MFC-790CW only) ..........29 Automatic Daylight Savings Time ................29 Sleep Mode ......................30 Downloaded from ManualsPrinter.com Manuals...
  • Page 10 LCD screen......................30 LCD Contrast ....................30 Setting the backlight brightness..............30 Setting the Dim Timer for the backlight ............31 Security features Memory Security....................32 Setting and changing the memory security password ........32 Turning the memory security on/off ...............33 Section II Fax Sending a Fax Entering Fax mode ....................36 Faxing from the ADF ..................36 Faxing from the scanner glass ..............37...
  • Page 11 Turning off Fax Preview.................56 Additional receiving operations................57 Printing a reduced incoming fax ..............57 Receiving a fax at the end of a conversation (MFC-790CW only)....57 Receiving faxes into memory when paper tray is empty .......57 Printing a fax from the memory ..............58 Remote Retrieval ....................58...
  • Page 12 Erasing incoming messages................85 Additional Message Center operations..............86 Setting the maximum time for incoming messages ........86 Setting toll saver ....................86 ICM Recording Monitor..................87 Recording a conversation (MFC-790CW only) ..........87 Printing Reports Fax reports......................88 Transmission Verification Report..............88 Fax Journal (activity report) ................89 Reports ........................89...
  • Page 13 Section III Copy Making copies How to copy ......................94 Entering Copy mode..................94 Making a single copy ..................94 Making multiple copies ..................95 Stop copying....................95 Copy settings .......................95 Changing copy quality ...................95 Enlarging or reducing the image copied ............96 Making N in 1 copies or a poster (Page Layout) ...........97 Sorting copies using the ADF ................98 Adjusting Brightness and Contrast ..............99 Paper Options....................99...
  • Page 14 Scan to a memory card or USB Flash memory drive ........117 Entering Scan mode ..................117 How to scan to a memory card or USB Flash memory drive.......117 How to change the file name ...............118 How to set a new default ................119 How to reset to the factory settings .............119 Understanding the Error Messages ..............119 Printing photos from a camera...
  • Page 15 Checking the print quality ................166 Checking the print alignment ...............167 Checking the ink volume ................168 Uninstalling and installing the handset and handset cradle (MFC-790CW only)..................168 Machine Information ..................170 Checking the serial number.................170 Packing and shipping the machine ..............170 xiii...
  • Page 16 Menu and Features On-screen programming..................173 Menu table ....................173 Memory storage...................173 Mode and menu keys ..................173 Menu table ....................174 Entering Text ....................195 Specifications General ......................196 Print media......................198 Fax........................199 Message Center ....................200 Digital Cordless Handset (MFC-990CW only) ...........201 Cordless handset (BCL-D60) ..............201 Battery ......................202 Copy ........................203 ®...
  • Page 17 Section I General General Information Loading paper and documents General setup Security features Downloaded from ManualsPrinter.com Manuals...

  • Page 18: General Information

    General Information Using the Accessing the documentation Software User’s Guide and Network User’s Thank you for buying a Brother machine! Guide Reading the documentation will help you make the most of your machine. This User’s Guide does not contain all the Symbols and conventions information about the machine such as how to use the advanced features of the Printer,...
  • Page 19 General Information How to find Scanning instructions If the language screen appears, click your language. The CD-ROM main There are several ways you can scan menu will appear. documents. You can find the instructions as follows: Software User’s Guide ® Scanning (For Windows 2000 ®...
  • Page 20 Chapter 1 Viewing Documentation How to find Scanning instructions ® (For Macintosh There are several ways you can scan documents. You can find the instructions as ® Turn on your Macintosh . Insert the follows: Brother CD-ROM into your CD-ROM Software User’s Guide drive.

  • Page 21: Accessing Brother Support (For Windows ® )

    General Information Accessing Brother To access the Brother CreativeCenter (http://www.brother.com/creativecenter/) Support for FREE photo projects and printable ® downloads, click Brother (For Windows CreativeCenter. To return to the main page, click Back or You can find all the contacts you will need, if you are finished, click Exit.

  • Page 22: Control Panel Overview

    Preview 01 01 History Speed Dial Note Most of the illustrations in this User’s Guide show the MFC-790CW. Play/Record (MFC-790CW) 1 On/Off Plays voice messages stored in the You can turn the machine on or off. memory. Will also let you record telephone 2 Message Center keys: calls.
  • Page 23 Turns the speaker phone on or off. numbers and as a keyboard for entering information into the machine. Hold (MFC-790CW) Lets you place telephone calls on hold. (Canada only) The # key lets you temporarily switch the dialing mode during a telephone call Hold/Intercom (MFC-990CW) from Pulse to Tone.

  • Page 24: Lcd Screen

    Chapter 1 LCD screen 6 Mode keys: Lets you access Fax mode. The LCD shows the current machine status when the machine is idle. Scan Lets you access Scan mode. Copy Lets you access Copy mode. 01.27.2009 01.27.2009 01.27.2009 Mem. Mem.

  • Page 25: Basic Operations

    General Information Basic Operations 9 New Fax(es) When Fax Preview is set to On, you can see how many new faxes you have received. To use the Touchscreen press the MENU or option button you want to operate directly on 10 Voice messages in the machine’s memory the LCD screen.

  • Page 26: Loading Paper And Documents

    Loading paper and documents Loading paper and With both hands, gently press and slide the paper side guides (1) and paper other print media length guide (2) to fit the paper size. Make sure that the triangular marks (3) on the paper side guides (1) and paper Note length guide (2) line up with the mark for To print on Photo (4"×6") or Photo-L...
  • Page 27 Loading paper and documents Fan the stack of paper well to avoid Gently adjust the paper side guides (1) paper jams and misfeeds. to the paper with both hands. Make sure the paper side guides touch the sides of the paper. Note Always make sure that the paper is not curled.

  • Page 28: Loading Envelopes And Post Cards

    Chapter 2 Loading envelopes and While holding the paper tray in place, pull out the paper support (1) until it post cards clicks, and then unfold the paper support flap (2). About envelopes Use envelopes that weigh from 20 to 25 lb (80 to 95 g/m Some envelopes need margin settings to be set in the application.
  • Page 29 Loading paper and documents How to load envelopes and post cards Put envelopes or post cards in the paper tray with the address side down and the Before loading, press the corners and leading edge in first as shown in the sides of envelopes or post cards to illustration.

  • Page 30: Loading Photo Paper

    Chapter 2 Loading photo paper Press and slide the paper side guides (1) and paper length guide (2) to fit the paper size. Note In Canada, the photo bypass tray is called the photo paper tray. Use the photo bypass tray, is located on the top of the output paper tray cover, to print on Photo 4"...

  • Page 31: Removing Small Printouts From The Machine

    Loading paper and documents Removing small printouts When you have finished printing photos return the photo bypass tray to the from the machine normal printing position. When the machine ejects small paper onto Squeeze the blue photo bypass tray the output paper tray you may not be able to release button (1) using your right index reach it.

  • Page 32: Printable Area

    Chapter 2 Printable area The printable area depends on the settings in the application you are using. The figures below show the unprintable areas on cut sheet paper and envelopes. The machine can only print in the shaded areas when the Borderless print feature is available and turned on. Cut Sheet Paper Envelopes Top (1)

  • Page 33: Acceptable Paper And Other Print Media

    Loading paper and documents Acceptable paper and Recommended print media other print media To get the best print quality, we suggest using Brother paper. (See table below.) The print quality can be affected by the type We recommend using ‘3M Transparency of paper you are using in the machine.
  • Page 34 Chapter 2 Improper Setup DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped paper 1 0.08 in. (2 mm) or greater • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked •...

  • Page 35: Choosing The Right Print Media

    Loading paper and documents Choosing the right print media Paper type and size for each operation Paper Type Paper Size Usage Copy Photo Printer Capture 8 1/2 × 11 in. (215.9 × 279.4 mm) Yes Cut Sheet Letter 8.3 × 11.7 in. (210 × 297 mm) 8 1/2 ×...
  • Page 36 Chapter 2 Paper weight, thickness and capacity Paper Type Weight Thickness No. of sheets Plain Paper 3 to 6 mil (0.08 to 0.15 mm) 17 to 32 lb (64 to 120 g/m Sheet Inkjet Paper 3 to 10 mil (0.08 to 0.25 mm) 17 to 53 lb (64 to 200 g/m Glossy Paper Up to 10 mil (Up to 0.25 mm)

  • Page 37: Loading Documents

    Loading paper and documents Loading documents Unfold the ADF Document Output Support Flap (1). You can send a fax, make copies, and scan Fan the pages well. from the ADF (automatic document feeder) and from the scanner glass. Adjust the paper guides to fit the width of your document.

  • Page 38: Scannable Area

    Chapter 2 Scannable area Using the document guidelines on the left and top, place the document in the upper left hand corner with the The scannable area depends on the settings document face down on the scanner in the application you are using. The figures glass.

  • Page 39: General Setup

    Off mode. you can receive faxes (or calls for • If you have connected an external MFC-790CW only) even when the machine is telephone or TAD, it is always available. switched off. (See On/Off key on this page.) Press MENU.
  • Page 40 Chapter 3 MFC-790CW MFC-990CW On/Off Receive Available On/Off Receive Available setting mode operations setting mode operations Fax Receive Fax Receive: Fax Only Fax Receive Fax Receive: Fax Only Easy Receive Easy Receive Fax/Tel Manual Delayed Fax Delayed Fax (factory (factory...

  • Page 41: Mode Timer

    General setup Mode Timer Paper settings The machine has four temporary mode keys Paper Type on the control panel: Fax, Scan, Copy and Photo Capture. You can change the amount To get the best print quality, set the machine of time the machine takes after the last Scan, for the type of paper you are using.

  • Page 42: Paper Size

    Chapter 3 Volume Settings Paper Size You can use five sizes of paper for copying: Ring Volume Letter, Legal, A4, A5 and 4 × 6 in. (10 × 15 cm) and three sizes for printing You can choose a range of ring volume faxes: Letter, Legal and A4.

  • Page 43: Beeper Volume

    General setup Beeper Volume Speaker Volume When the beeper is on, the machine will beep You can choose a range of speaker volume when you press a key, make a mistake or levels, from High to Off. after you send or receive a fax. Press MENU.

  • Page 44: Handset Volume (Mfc-790Cw Only)

    Choosing the Handset Volume (For Volume Amplify) WARNING (MFC-790CW only) It is important that you do NOT choose Permanent unless ALL the users are Before you begin to use the machine, you hearing-impaired. Otherwise, the default...

  • Page 45: Setting Volume Amplify (Mfc-790Cw Only)

    Savings Time Please carefully read Choosing the Handset You can set the machine to change Volume (For Volume Amplify) (MFC-790CW automatically for daylight savings time. It will only) on page 28. reset itself forward one hour in the Spring and backward one hour in the Fall.

  • Page 46: Sleep Mode

    Chapter 3 Sleep Mode LCD screen You can choose how long the machine must LCD Contrast be idle (from 1 to 60 minutes) before it goes into sleep mode. The timer will restart if any You can adjust the LCD contrast for a sharper operation is carried out on the machine.

  • Page 47: Setting The Dim Timer For The Backlight

    General setup Setting the Dim Timer for the backlight You can set how long the LCD backlight stays on after you go back to the Ready screen. Press MENU. Press a or b to display General Setup. Press General Setup. Press a or b to display LCD Settings.

  • Page 48: Security Features

    Security features Memory Security Note • To print the faxes in memory, turn off Memory Security lets you prevent Memory Security. unauthorized access to the machine. You will • You must turn off PC Fax Receive before not be able to continue to schedule Delayed you can turn on Memory Security.

  • Page 49: Turning The Memory Security On/Off

    Security features Turning the memory security Changing your memory security password on/off Press MENU. Turning on the memory security lock Press a or b to display Fax. Press MENU. Press Fax. Press a or b to choose Fax. Press a or b to display Miscellaneous.
  • Page 50 Chapter 4 Downloaded from ManualsPrinter.com Manuals...

  • Page 51: Section Ii Fax

    Section II Sending a Fax Receiving a Fax Telephone Services and External devices Dialing and storing numbers Message Center Printing Reports Polling Downloaded from ManualsPrinter.com Manuals...

  • Page 52: Sending A Fax

    Sending a Fax Entering Fax mode Faxing from the ADF When the machine is idle, the time appears Press (Fax). on the LCD. When you want to send a fax, or change fax send or receive settings, press Place the document face down in the (Fax) key to illuminate it in blue.

  • Page 53: Faxing From The Scanner Glass

    Sending a Fax Faxing from the scanner glass Place the next page on the scanner glass. Press Black Start or Color Start. You can use the scanner glass to fax pages The machine starts scanning the page. of a book one at a time. The document can be (Repeat steps e and f for each up to Letter or A4 size.

  • Page 54: How To Preview An Outgoing Fax

    Chapter 5 How to preview an outgoing Note The fax message in the memory will be sent and then erased when you press You can preview a fax message before you Black Start. send it. You must set the Real Time Transmission and Polling RX to off before Press Black Start.

  • Page 55: Broadcasting (Black & White Only)

    Sending a Fax Broadcasting Note (Black & White only) • If you have not used up any of the numbers for Groups, you can broadcast up to 250 different numbers. Broadcasting is when the same fax message is automatically sent to more than one fax •...

  • Page 56: Additional Sending Operations

    Chapter 5 Additional sending Contrast operations If your document is very light or very dark, you may want to change the contrast. For most documents the factory setting Auto can be Sending faxes using multiple used. It automatically chooses the suitable settings contrast for your document.

  • Page 57: Changing Fax Resolution

    Sending a Fax Changing fax resolution Dual access (Black & White only) The quality of a fax can be improved by changing the fax resolution. You can dial a number and start scanning the fax into memory—even when the machine is Press (Fax).

  • Page 58: Overseas Mode

    Chapter 5 Overseas Mode Delayed Batch Transmission (Black & White only) If you are having difficulty sending a fax overseas due to possible interference on the Before sending the delayed faxes, your telephone line, we recommend that you turn machine will help you economize by sorting on the Overseas mode.

  • Page 59: Setting Your Changes As The New Default

    To listen for a dial tone do one of the Press (Fax). following: (MFC-790CW) Press Press d or c to choose your new setting Speaker Phone or pick up the you want to change, and then press the handset.

  • Page 60: Out Of Memory Message

    Chapter 5 Out of Memory message If you get an Out of Memory message while scanning the first page of a fax, press Stop/Exit to cancel the fax. If you get an Out of Memory message while scanning a subsequent page, you will have the option to press Black Start to send the pages scanned so far, or to press Stop/Exit to cancel the operation.

  • Page 61: Receiving A Fax

    Receiving a Fax Receive Modes Choose the correct Receive Mode The correct Receive mode is determined by the external devices and telephone subscriber services (Voice Mail, Distinctive Ring, etc.) you have (or will be using) on the same line as the Brother machine.
  • Page 62 Chapter 6 To set the receive mode follow the instructions below: Press MENU. Press a or b to display Initial Setup. Press Initial Setup. Press a or b to display Receive Mode. Press Receive Mode. Press Fax Only, Fax/Tel or Manual. Press Stop/Exit.

  • Page 63: Using Receive Modes

    Receiving a Fax Using receive modes Message Center (MC) Message Center (MC) helps you automatically Some receive modes answer automatically manage incoming calls, by recognizing (Fax Only and Fax/Tel). You may want to whether they are fax or voice calls and change the ring delay before using these handling them in one of the following ways: modes.

  • Page 64: Receive Mode Settings

    Chapter 6 Receive mode settings F/T Ring Time (Fax/Tel mode only) Ring Delay When somebody calls your machine, you and your caller will hear the normal telephone ring The Ring Delay sets the number of times the sound. The number of rings is set by the ring machine rings before it answers in Fax Only delay setting.

  • Page 65: Easy Receive

    Receiving a Fax Easy Receive Press MENU. Press a or b to display Fax. If Easy Receive is On: Press Fax. The machine receives a fax call Press a or b to display automatically, even if you answer the call. Setup Receive.

  • Page 66: Memory Receive (Black&White Only)

    Chapter 6 Memory Receive Press Backup Print:On or Backup Print:Off. (Black&White only) Note You can only use one Memory Receive • If you choose Backup Print:On, the operation at a time. machine will also print the fax at your machine so you will have a copy. This is Fax Forwarding the safety feature in case there is a power Paging...

  • Page 67: Paging

    Receiving a Fax Paging If you do not need a PIN, press: Pause, and then enter your fax When you choose Paging, your machine number followed by # # using the dials the pager number you have buttons on the LCD. Press OK. programmed, and then dials your PIN For example, press: (Personal Identification Number).

  • Page 68: Fax Storage

    Chapter 6 Fax Storage PC Fax Receive If you choose Fax Storage, your machine If you turn on the PC-Fax Receive feature stores the received fax in the memory. You your machine will store received faxes in will be able to retrieve fax messages from memory and send them to your PC another location using the remote retrieval automatically.

  • Page 69: Turning Off Memory Receive Operations

    Receiving a Fax Press <USB>, or the PC you want to Note receive faxes. • PC Fax Receive is not supported in the ® Press Backup Print:On or Mac OS Backup Print:Off. • Before you can set up PC Fax Receive you must install the MFL-Pro Suite Press Stop/Exit.

  • Page 70: Changing Memory Receive Operations

    Chapter 6 Fax Preview Changing Memory Receive Operations (Black & White only) If received faxes are left in your machine’s How to preview a received fax memory when you change the Memory Receive Operations, the LCD will ask you one of the following questions: You can view received faxes on the LCD by pressing the Fax Preview button on the Erase All Fax?
  • Page 71 Receiving a Fax Using Fax Preview When the fax is displayed on the LCD, press More and the following buttons When you receive a fax, you will see the pop- will appear on the LCD. Press the button up message on the LCD. (For example: you want to use to perform the New Fax : 02) operation.

  • Page 72: Turning Off Fax Preview

    Chapter 6 Turning off Fax Preview How to print a fax Press Fax Preview. Press Fax Preview. Press the fax you want to view. Press More. Press More. Press Turn Off Fax Preview. Press (Print). Press Yes to confirm. If the fax is multiple pages, go to step e.

  • Page 73: Additional Receiving Operations

    Receiving a Fax Additional receiving Receiving a fax at the end of a conversation operations (MFC-790CW only) Printing a reduced incoming At the end of a conversation you can ask the other party to fax you information before you both hang up.

  • Page 74: Printing A Fax From The Memory

    Chapter 6 Remote Retrieval Printing a fax from the memory You can call your machine from any touch tone telephone or fax machine, then use the If you have chosen paging or fax storage, you remote access code and remote commands can still print a fax from the memory when you to retrieve fax messages.

  • Page 75: Using Your Remote Access Code

    Receiving a Fax Using your Remote Access Code Dial your fax number from a touch tone telephone or another fax machine. When your machine answers, enter your remote access code (3 digits followed by l) at once. The machine signals if it has received messages: 1 long beep —...

  • Page 76: Remote Fax Commands

    Chapter 6 Remote Fax commands Follow the commands below to access features when you are away from the machine. When you call the machine and enter your remote access code (3 digits followed by l), the system will give two short beeps and you must enter a remote command. Remote commands Operation details Playing Voice messages...
  • Page 77 Receiving a Fax Remote commands Operation details Change the Receive Mode 1 Msg Ctr If you hear one long beep, your change has been accepted. 2 Fax/Tel 3 Fax Only Exit Pressing 9 0 allows you to exit remote retrieval. Wait for the long beep, then replace the handset.

  • Page 78: Retrieving Fax Messages

    Chapter 6 Retrieving fax messages Changing your Fax Forwarding number You can call your machine from any touch tone telephone and have your fax messages You can change the default setting of your fax sent to a machine. Before you use this forwarding number from another touch tone feature, you have to turn on Fax Storage.

  • Page 79: Telephone Services And External Devices

    Voice operations Answering calls with the Speaker Phone Voice calls can be made either with the handset (MFC-790CW), the cordless handset When the machine rings, instead of lifting the (MFC-990CW), the speaker phone, or an handset, press Speaker Phone on the external telephone, by dialing manually, or by machine.

  • Page 80: Tone Or Pulse (Canada Only)

    Hold on the machine. l 5 1. (MFC-790CW) If you are at the machine, you can lift the handset or press Speaker Phone Tone or Pulse to answer.

  • Page 81: Telephone Services

    Telephone Services and External devices Telephone services Get the Distinctive Ring service from your telephone company. Distinctive Ring is a feature of your Brother machine that allows a Your machine supports the Caller ID and person with one line to receive fax and voice Distinctive Ring subscriber telephone calls through two different phone numbers on services that some telephone companies...

  • Page 82: Distinctive Ring

    Chapter 7 Distinctive Ring Do you have Voice Mail? If you have Voice Mail on the telephone line Distinctive Ring is a function of your Brother that you will install your new machine on, machine that allows a person with one line to there is a strong possibility that Voice Mail receive fax and voice calls through two and the machine will conflict with each other...
  • Page 83 Telephone Services and External devices Press Distinctive. Note Ring Pattern #1 is often called short-short Press Set. and is the most commonly used. Press the stored ring pattern you want to If the ring pattern you received is not on use.

  • Page 84: Caller Id

    Chapter 7 Caller ID Setting up your area code (USA only) When returning calls from the caller ID history The Caller ID feature lets you use the Caller your machine will automatically dial “1” plus ID subscriber service offered by many local the area code for all calls.

  • Page 85: Connecting An External Tad (Telephone Answering Device)

    Telephone Services and External devices Connecting an external Note TAD (telephone • If you do not receive all your faxes, shorten the Ring Delay setting on your answering device) external TAD. • If You Subscribe to your Telephone You may choose to connect an external company's Distinctive Ring Service: answering device.

  • Page 86: Connections

    Chapter 7 Connections Recording outgoing message (OGM) on an external TAD The external TAD must be plugged into the jack labeled EXT. Your machine cannot work Timing is important in recording this properly if you plug the TAD into a wall jack message.

  • Page 87: Special Line Considerations

    Telephone Services and External devices Special line considerations The third way is the easiest: Buy a triplex adapter. You can plug a triplex adapter into an RJ14 outlet. It separates the wires into two separate RJ11 jacks (Line 1, Line 2) and a Roll over telephone lines third RJ14 jack (Lines 1 and 2).

  • Page 88: Multi-Line Connections (Pbx)

    Chapter 7 Multi-line connections (PBX) Plug one end of the second telephone line cord for your TAD into the L2 jack of the two-line TAD. Plug the other end into We suggest you ask the company who the EXT. jack on the left side of the installed your PBX to connect your machine.

  • Page 89: External And Extension Telephones

    Telephone Services and External devices External and extension Using external and extension telephones telephones Using extension telephones Connecting an external or If you answer a fax call on an extension extension telephone telephone, you can make your machine receive the fax by pressing the Fax Receive You can connect a separate telephone or Code l 5 1.

  • Page 90: Using A Non-Brother Cordless External Telephone (Mfc-790Cw Only)

    The preset Fax Receive Code is l 5 1. The preset Telephone Answer Code is # 5 1. If (MFC-790CW only) you want to, you can replace them with your own codes. If your non-Brother cordless telephone is connected to the EXT.

  • Page 91: Dialing And Storing Numbers

    Dialing and storing numbers How to Dial Fax Redial If you are sending a fax manually and the line Manual dialing is busy, press Redial, and then press Black Start or Color Start to try again. If you Press all of the digits of the fax or telephone want to make a second call to a number you number.

  • Page 92: Outgoing Call

    Chapter 8 Outgoing Call Caller ID history The last 30 numbers you sent a fax to will be This feature requires the Caller ID subscriber stored in the outgoing call history. You can service offered by many local telephone choose one of these numbers to fax to, add to companies.

  • Page 93: Storing Numbers

    Dialing and storing numbers Storing numbers Enter the first fax or telephone number (up to 20 digits) using the buttons on the LCD. You can set up your machine to do the Press OK. following types of easy dialing: Speed Dial and Groups for broadcasting faxes.

  • Page 94: Storing Speed Dial Numbers From Outgoing Calls

    Chapter 8 Storing Speed Dial numbers To choose where the number will be stored, do one of the following: from Outgoing Calls To accept the displayed next available Speed Dial location, press You can also store Speed Dial numbers from the Outgoing Call history.

  • Page 95: Changing Speed Dial Names Or Numbers

    Dialing and storing numbers Press OK to confirm the fax or telephone Do one of the following: number you want to store. Press Change to edit the names or numbers. Do one of the following: Press Delete to delete all Enter a second fax or telephone information in a Speed Dial location.

  • Page 96: Setting Up Groups For Broadcasting

    Chapter 8 Setting up groups for Do one of the following: broadcasting To store another Group for broadcasting, repeat steps b to g. Groups, which can be stored on a Speed Dial To finish storing Groups for location, allow you to send the same fax broadcasting, press Stop/Exit.
  • Page 97 Dialing and storing numbers Changing a Group name Deleting a Group Press Speed Dial. Press Speed Dial. Press More. Press More. Press Change. Press Delete. Press a or b to display the Group Name Press a or b to display the Group you you want to change.

  • Page 98: Dialing Access Codes And Credit Card Numbers

    Chapter 8 Dialing Access codes and Note credit card numbers If you must wait for another dial tone or signal at any point in the dialing sequence, Sometimes you may want to choose from create a pause in the number by pressing several long distance carriers when you Pause.

  • Page 99: Message Center

    Message Center Message Center mode Outgoing message (OGM) The Message Center feature will store up to Recording your OGM 99 incoming messages. Messages are stored in the order in which they are received. You can record the following two different types of OGM: Voice messages can be up to 3 minutes in length, and can also be picked up remotely...

  • Page 100: Fax/Tel Ogm (Announcement)

    Press Record OGM. Record your message, using one of the Press MENU. options below: Press a or b to display Fax. (MFC-790CW) Press Fax. Pickup the handset, record your message, and replace the handset Press a or b to display when finished.

  • Page 101: Managing Your Messages

    Message Center Managing your Erasing incoming messages messages To erase voice messages individually Message indicator Press Play/Record or Play. The machine will sound a two second beep and begins message playback. light flashes if there are any new Each message is preceded by one long messages waiting for you.

  • Page 102: Additional Message Center Operations

    Chapter 9 Additional Message Setting toll saver Center operations When the toll saver feature is on, the machine will answer after two rings if you do have voice or fax messages, and after four rings if Setting the maximum time for you do not have any messages.

  • Page 103: Icm Recording Monitor

    Message Center ICM Recording Monitor Recording a conversation (MFC-790CW only) This feature lets you turn the speaker volume for voice messages On or Off. When you turn If you are using the handset, you can record the monitor Off, you will not hear messages a telephone conversation by pressing as they come in.

  • Page 104: Printing Reports

    Printing Reports Fax reports Press MENU. Press a or b to display Fax. You need to set up the Transmission Verification Report and Journal Period using Press Fax. the MENU button. Press a or b to display Report Setting. Transmission Verification Report Press Report Setting.

  • Page 105: Fax Journal (Activity Report)

    Printing Reports Reports Fax Journal (activity report) You can set the machine to print a journal at The following reports are available: specific intervals (every 50 faxes, 6, 12 or 24 Transmission hours, 2 or 7 days). If you set the interval to Off, you can still print the report by following Prints a Transmission Verification Report the steps in How to print a report on page 89.

  • Page 106: Polling

    Polling Polling overview Sequential polling (Black & White only) Polling lets you set up your machine so other people can receive faxes from you, but they Sequential polling lets you request pay for the call. It also lets you call somebody documents from several fax machines in one else’s fax machine and receive a fax from it, operation.

  • Page 107: Canceling A Sequential Polling Job

    Polling Polled transmit Canceling a Sequential Polling Job (Black & White only) Press Stop/Exit. Polled transmit lets you set up your machine to wait with a document so another fax Do one of the following: machine can call and retrieve it. To cancel the entire sequential The document will be stored and can be polling job, press...
  • Page 108 Chapter 11 Downloaded from ManualsPrinter.com Manuals...

  • Page 109: Section Iii Copy

    Section III Copy Making copies Downloaded from ManualsPrinter.com Manuals...

  • Page 110: Making Copies

    Making copies How to copy Press d or c to scroll through the copy options. Press the option that you want to set. Quality (See page 95.) Entering Copy mode Enlarge/ Reduce (See page 96.) When you want to make a copy, press Paper Type (See page 99.) (Copy) to illuminate it in blue.

  • Page 111: Making Multiple Copies

    Making copies Copy settings Making multiple copies You can make up to 99 copies. You can change the copy settings temporarily for the next copy. Press (Copy). These settings are temporary, and the machine returns to its default settings Load your document. 1 minute after copying, unless you have set (See Loading documents on page 21.) the Mode Timer to 30 seconds or less.

  • Page 112: Enlarging Or Reducing The Image Copied

    Chapter 12 Enter the number of copies you want. 198% 4"x6" i A4 Press d or c to display Quality. 186% 4"x6"iLTR 104% EXE i LTR Press Quality. 97% LTR i A4 Press Fast, Normal or Best. 93% A4 i LTR 83% LGL i A4 If you do not want to change additional settings, press Black Start or...

  • Page 113: Making N In 1 Copies Or A Poster

    Making copies Making N in 1 copies or a If you do not want to change additional settings, press Black Start or poster (Page Layout) Color Start to scan the page. If you placed the document in the ADF The N in 1 copy feature can help you save or are making a poster, the machine paper by letting you copy two or four pages scans the pages and starts printing.

  • Page 114: Sorting Copies Using The Adf

    Chapter 12 Sorting copies using the ADF Place the document face down in the direction shown below: You can sort multiple copies. Pages will be 2 in 1 (P) stacked in the order 321, 321, 321, and so on. Press (Copy).

  • Page 115: Adjusting Brightness And Contrast

    Making copies Adjusting Brightness and Paper Options Contrast Paper Type Brightness If you are copying on special paper, set the machine for the type of paper you are using to You can adjust the copy brightness to make get the best print quality. copies darker or lighter.

  • Page 116: Book Copy

    Chapter 12 Book Copy Watermark Copy Book copy corrects dark borders and skew You can place a logo or text into your when copying from the scanner glass. Your document as a Watermark. You can select machine can correct the data automatically or one of the template watermarks, data from you can make specific corrections.

  • Page 117: Setting Your Favorites

    Making copies Setting your favorites Do one of the following: If you want to use a document as the You can store the copy settings that you use watermark, press Scan. most often by setting them as a favorite. You Place the document that you want to can set up to three favorites.

  • Page 118: Out Of Memory' Message

    Chapter 12 ‘Out of Memory’ Retrieving your favorite setting When you are ready to use one of your message favorite set of settings, you can recall it. If the Out of Memory message appears Press (Copy). while scanning document, press Stop/Exit to cancel or Black Start or Color Start to copy Press Favorite.

  • Page 119: Section Iv Walk-Up Photo Printing

    Section IV Walk-up Photo Printing ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Printing photos from a camera Wireless photo printing (MFC-990CW only) Downloaded from ManualsPrinter.com Manuals...

  • Page 120: Usb Flash Memory Drive

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive ® PhotoCapture Center Using a memory card or USB Flash memory drive Operations Your Brother machine has media drives Printing from a memory card (slots) for use with the following popular ®...

  • Page 121: Memory Cards Or Usb Flash Memory Drive Folder Structure

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Please be aware of the following: ® The PhotoCapture Center feature lets you print digital photos from your digital camera at When printing Print Index or Print Image, high resolution to get photo quality printing.

  • Page 122: Getting Started

    Chapter 13 Getting started Photo Capture key lights: Firmly put a memory card or USB Flash memory drive into the proper slot. Photo Capture light is on, the memory card or USB Flash memory drive is properly inserted. Photo Capture light is off, the memory 1 USB Flash memory drive card or USB Flash memory drive is not ®...

  • Page 123: Entering Photocapture Mode

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Print Images Entering PhotoCapture mode After you insert the memory card or USB View Photos Flash memory drive, press the (Photo Capture) key to illuminate it in You can preview your photos on the LCD blue.

  • Page 124: Print Index (Thumbnails)

    Chapter 13 After you have chosen all the photos, Press Index Sheet and choose press OK. You now have the following 6 Images/Line or 5 Images/Line. options: To add the Auto Correct effect to your chosen photos, press (See page 109.) If you want to change the print 6 Images/Line 5 Images/Line...

  • Page 125: Printing Photos

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Printing Photos Enhance Photos Before you can print an individual image, you You can edit and add effects to your photos have to know the image number. and view them on the LCD before printing.
  • Page 126 Chapter 13 • While the image is enlarged, you can Note move around the image with up ( ), • You have 7 ways to add effects to your down ( ), left ( ) and right ( ). photo. •...

  • Page 127: Dpof Printing

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive DPOF printing DPOF stands for Digital Print Order Format. Major digital camera manufacturers (Canon Inc., Eastman Kodak Company, Fuji Photo Film Co. Ltd., Matsushita Electric Industrial Co.

  • Page 128: Photocapture Center ® Print Settings

    Chapter 13 ® PhotoCapture Center print settings You can change the print settings temporarily for the next printing. These settings are temporary, and the machine returns to its default settings 3 minutes after printing, unless you have set the Mode Timer to 2 minutes or less. (See Mode Timer on page 25.) Note You can save the print settings you use most often by setting them as default.

  • Page 129: Print Quality

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Menu Selections Options 1 Options 2 Page — True2Life On/Off (Does not appear White Balance when Enhance Photos is chosen.) Sharpness Color Density — Cropping On/Off —...

  • Page 130: Adjusting Brightness, Contrast And Color

    Chapter 13 Adjusting Brightness, Paper and print size Contrast and Color Press Print Setting. Press a or b to display Paper Size. Brightness Press Paper Size. Press Print Setting. Press the paper size you are using, Press a or b to display Brightness. 4"x 6", 5"x 7", Letter or A4.
  • Page 131 ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive ® Color Enhancement (True2Life Note You can turn on the color enhancement • White Balance ® (True2Life ) feature to print more vivid This setting adjusts the hue of the white images.

  • Page 132: Cropping

    Chapter 13 Cropping Borderless printing If your photo is too long or wide to fit the This feature expands the printable area to the available space on your chosen layout, part edges of the paper. Printing time will be of the image will automatically be cropped. slightly slower.

  • Page 133: Setting Your Changes As The New Default

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Scan to a memory card Setting your changes as the new default or USB Flash memory drive You can save the print settings you use most often by setting them as the default settings.

  • Page 134: How To Change The File Name

    Chapter 13 If you want to change the file name, Quality Selectable File press d or c to display File Name. Format Press File Name and enter the file name. JPEG / PDF Color 150 dpi JPEG / PDF Color 300 dpi You can only change the first 6 characters.

  • Page 135: How To Set A New Default

    ® PhotoCapture Center : Printing photos from a memory card or USB Flash memory drive Understanding the How to set a new default Error Messages You can set your own default setting. Once you are familiar with the types of errors Press (Scan).

  • Page 136: Printing Photos From A Camera

    Printing photos from a camera Printing photos Setting your digital camera directly from a Make sure your camera is in PictBridge PictBridge camera mode. The following PictBridge settings may be available from the LCD of your PictBridge compatible camera. Depending on your camera some of these settings may not be available.

  • Page 137: Printing Images

    Printing photos from a camera When your camera does not have any CAUTION menu selections, this setting is also used. The names and availability of each setting To prevent damage to your machine, do not depends on the specification of your connect any device other than a digital camera.

  • Page 138: Printing Photos Directly From A Digital Camera (Without Pictbridge)

    Chapter 14 Printing photos Printing Images directly from a digital Note camera (without Remove any memory cards or USB Flash PictBridge) memory drive from the machine before connecting a digital camera. If your camera is using the USB Mass Make sure that your camera is turned Storage standard, you can connect your off.

  • Page 139: Understanding The Error Messages

    Printing photos from a camera Understanding the Error Messages Once you are familiar with the types of errors that can occur while you are printing from a camera, you can easily identify and troubleshoot any problems. Out of Memory This message will appear if you are working with images that are too large for the machine's memory.

  • Page 140: Wireless Photo Printing (Mfc-990Cw Only)

    Wireless photo printing (MFC-990CW only) Printing photos with The requirements for using ® ® Bluetooth wireless Bluetooth wireless technology technology To avoid errors, remember the following points: The image file extension must be .JPG or .VNT (other image file extensions such as .JPEG, .TIF and .GIF and so on will not be recognized).

  • Page 141: Setting Up Your Machine

    Wireless photo printing (MFC-990CW only) Setting up your Pass key machine This setting creates a password that ® authorizes a Bluetooth wireless technology enabled device to communicate with your Settings Settings machine. The default setting is 0000. Pass Key 0000 Press MENU.

  • Page 142: Communication Mode

    Chapter 15 Communication Mode Device Name This setting controls the level of connection You can name your machine to distinguish it ® ® from other Bluetooth wireless technology from other Bluetooth wireless technology enabled devices to your machine. enabled devices. Press MENU.

  • Page 143: Print Settings

    Wireless photo printing (MFC-990CW only) Print settings Paper Size Once you set the Print settings they will Press MENU. remain the same until you change them. Press a or b to display Bluetooth. Print Quality Press Bluetooth. Press a or b to display Press MENU.

  • Page 144: Print Date

    Chapter 15 Understanding the Print Date Error Messages You can print the date if it is already in the data on your photo. The date will be printed Once you are familiar with the types of errors on the lower right corner. If the photo data that can occur while you are printing from a does not have the date information, you ®...
  • Page 145 Section V Software Software and Network features Downloaded from ManualsPrinter.com Manuals...

  • Page 146: Software And Network Features

    Software and Network features The CD-ROM includes the Software User’s Click the heading you would like to view Guide and Network User’s Guide for features from the list at the left of the window. available when connected to a computer (for example, printing and scanning).
  • Page 147 Section VI Appendixes Safety and Legal Troubleshooting and Routine Maintenance Menu and Features Specifications Glossary Downloaded from ManualsPrinter.com Manuals...

  • Page 148: A Safety And Legal

    Safety and Legal Choosing a location Put your machine on a flat, stable surface that is free of vibration and shocks, such as a desk. Put the machine near a telephone wall jack and a standard AC power outlet. Choose a location where the temperature remains between 50°...

  • Page 149: To Use The Machine Safely

    Safety and Legal To use the machine safely Please keep these instructions for later reference and read them before attempting any maintenance. WARNING There are high voltage electrodes inside the machine. Before you clean the inside of the machine, make sure you have unplugged the telephone line cord first and then the power cord from the AC power outlet.
  • Page 150 DO NOT put your hands on the edge of the paper tray under the paper tray cover. Doing this may cause injury. DO NOT touch the area shaded in the illustration. Doing this may cause injury. When moving the machine you must lift it from the base, by placing a hand at each side of the unit as shown in the illustration.
  • Page 151 Safety and Legal DO NOT use flammable substances, any type of spray, liquid or aerosol cleaners to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock. If the machine becomes hot, releases smoke, or generates any strong smells, immediately unplug the machine from the AC power outlet.
  • Page 152 Always make sure the plug is fully inserted. DO NOT use the machine if the power cord is frayed or damaged, doing so may cause a fire. To reduce the risk of shock or fire, use only a No. 26 AWG or larger telecommunication line cord. When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to people, including the following: 1 DO NOT use this product near water, for example, near a bath tub, wash bowl, kitchen sink...

  • Page 153: Important Safety Instructions

    Safety and Legal Important safety instructions 1 Read all of these instructions. 2 Save them for later reference. 3 Follow all warnings and instructions marked on the product. 4 DO NOT use this product near water. 5 DO NOT place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.

  • Page 154: Standard Telephone And Fcc Notices (These Notices Are In Effect On Models Sold And Used In The United States Only.)

    13 To protect your product against power surges, we recommend the use of a power protection device (Surge Protector). 14 To reduce the risk of fire, electric shock and injury to people, note the following: DO NOT use this product near appliances that use water, a swimming pool, or in a wet basement.
  • Page 155 Safety and Legal The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the operation of the equipment. If this happens the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service.

  • Page 156: Federal Communications Commission (Fcc) Declaration Of Conformity (Usa Only)

    TEL: (908) 704-1700 declares, that the products Product Name: MFC-790CW and MFC-990CW comply with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

  • Page 157: Industry Canada Compliance Statement (Canada Only)

    Safety and Legal IMPORTANT Changes or modifications not expressly approved by Brother Industries, Ltd. could void the user's authority to operate the equipment. Industry Canada Compliance Statement (Canada only) This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada. Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of this device.

  • Page 158: Legal Limitations For Copying

    Legal limitations for copying Color reproductions of certain documents are illegal and may result in either criminal or civil liability. This memorandum is intended to be a guide rather than a complete listing of every possible prohibition. In case of doubt, we suggest that you check with counsel as to any particular questionable documents.

  • Page 159: Trademarks

    Safety and Legal Trademarks The Brother logo is a registered trademark of Brother Industries, Ltd. Brother is a registered trademark of Brother Industries, Ltd. Multi-Function Link is a registered trademark of Brother International Corporation. © 2008 Brother Industries, Ltd. All rights reserved. Windows Vista is either a registered trademark or a trademark of Microsoft Corporation in the United States and other countries.

  • Page 160: B Troubleshooting And Routine Maintenance

    Troubleshooting and Routine Maintenance Troubleshooting IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. If you think there is a problem with your machine, check the chart below and follow the troubleshooting tips.
  • Page 161 Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality Check the print quality. (See Checking the print quality on page 166.) Make sure that the Media Type setting in the printer driver or the Paper Type setting in the machine’s menu matches the type of paper you are using. (See Printing for Windows ®...

  • Page 162: Printing Received Faxes

    Printing (continued) Difficulty Suggestions The printouts are wrinkled. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows ® or Bi-Directional Printing for ® Macintosh Make sure you are using Genuine Brother Innobella™ Ink. Cannot perform ‘Page Layout’ Check that the paper size setting in the application and in the printer driver are the printing.
  • Page 163 Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Suggestions Dialing does not work. (No dial Check that the machine is plugged in and that the On/Off key is on. tone) Check all line cord connections. Make sure the telephone line cord is plugged into the telephone wall jack and the LINE jack of the machine.

  • Page 164: Handling Incoming Calls

    Sending Faxes (continued) Difficulty Suggestions Poor fax send quality. Try changing your resolution to Fine or S.Fine. Make a copy to check your machine's scanner operation. If the copy quality is not good, clean the scanner. (See Cleaning the scanner on page 164.) Vertical black lines when sending.
  • Page 165 Troubleshooting and Routine Maintenance Scanning Difficulties (continued) Difficulty Suggestions OCR does not work. Try increasing the scanner resolution. Software Difficulties Difficulty Suggestions Cannot install software or print. Run the Repair MFL-Pro Suite program on the CD-ROM. This program will repair and reinstall the software.
  • Page 166 Network Difficulties Difficulty Suggestions Cannot print over the Network. Make sure that your machine is powered on and is online and in Ready mode. Print a Network Configuration list (see Reports on page 89.) and check the current Network settings printed in this list. Reconnect the LAN cable to the hub to verify that the cabling and network connections are good.

  • Page 167: Dial Tone

    Troubleshooting and Routine Maintenance Dial Tone Telephone line interference Setting the dial tone to Detection will shorten If you are having problems sending or the dial detect pause. receiving a fax due to possible interference on the telephone line, we recommend that Press MENU.

  • Page 168: Error And Maintenance Messages

    Error and Maintenance messages As with any sophisticated office product, errors may occur and consumable items may need to be replaced. If this happens, your machine identifies the error and shows an error message. The most common error and maintenance messages are shown below. You can correct most errors and routine maintenance messages by yourself.
  • Page 169 Troubleshooting and Routine Maintenance Error Message Cause Action You installed a new ink cartridge Take out the new ink cartridge and Cannot Detect too quickly and the machine did re-install it slowly until it clicks. not detect it. If you are not using genuine Use a new Genuine Brother Innobella™...
  • Page 170 Error Message Cause Action A Hub or USB Flash memory A Hub or USB Flash memory drive with Hub is Unusable. drive with Hub has been Hub are not supported. Unplug the device connected to the USB direct from the USB direct interface. interface.
  • Page 171 Troubleshooting and Routine Maintenance Error Message Cause Action The machine is out of paper or Do one of the following: No Paper Fed paper is not properly loaded in the Refill the paper in the paper tray, and paper tray, or the Jam Clear then press Black Start or Color Start.

  • Page 172: Error Animation

    Error Message Cause Action The machine has a mechanical Open the scanner cover and look inside Unable to Clean XX problem. the machine for foreign objects and paper Unable to Init. XX scraps. If the error message continues, Unable to Print XX —...
  • Page 173 Troubleshooting and Routine Maintenance Transferring faxes to your PC You can also transfer the Fax Journal report to see if there are any faxes you need to You can transfer the faxes from your transfer. (See Transferring Fax Journal report machine's memory to your PC.

  • Page 174: Document Jam

    Document is jammed inside the ADF Enter the fax number to which the Fax Journal report will be forwarded. unit Press Black Start. Take out any paper from the ADF that is not jammed. Document jam Lift the document cover. Documents can jam in the ADF unit if they are Pull the jammed document out to the not inserted or fed properly, or if they are too...

  • Page 175: Printer Jam Or Paper Jam

    Troubleshooting and Routine Maintenance Printer jam or paper jam Open the Jam Clear Cover (1) at the back of the machine. Pull the jammed paper out of the machine. Take out the jammed paper depending on where it is jammed in the machine. Pull the paper tray (1) out of the machine.
  • Page 176 Lift the scanner cover (1) from the front Lift the scanner cover to release the side of the machine until it locks lock (1). Gently push the scanner cover securely into the open position. Make support down (2) and close the scanner sure that there is no jammed paper left cover (3) using both hands.

  • Page 177: Routine Maintenance

    Troubleshooting and Routine Maintenance Routine maintenance Press down to unlock the release lever and take out the ink cartridge for the color shown on the LCD. Replacing the ink cartridges Your machine is equipped with an ink dot counter. The ink dot counter automatically monitors the level of ink in each of the 4 cartridges.
  • Page 178 Turn the green knob on the protective The machine will automatically reset the yellow cap clockwise until it clicks to ink dot counter. release the vacuum seal, then remove Note the cap (1). • If you replaced an ink cartridge, the LCD may ask you to verify that it was a brand new one (for example, Did You Change Black).

  • Page 179: Cleaning The Outside Of The Machine

    Troubleshooting and Routine Maintenance Cleaning the outside of the CAUTION machine DO NOT take out ink cartridges if you do not need to replace them. If you do so, it Clean the Touchscreen as follows: may reduce the ink quantity and the machine will not know the quantity of ink left CAUTION in the cartridge.

  • Page 180: Cleaning The Scanner

    Cleaning the scanner Pull the paper tray (1) completely out of the machine. Lift the document cover (1). Clean the scanner glass (2) and the white plastic (3) with a soft lint-free cloth moistened with a non-flammable glass cleaner. Wipe the outside of the machine with a soft cloth to remove dust.

  • Page 181: Cleaning The Machine's Printer Platen

    Troubleshooting and Routine Maintenance Cleaning the machine’s Cleaning the paper pick-up printer platen roller Pull the paper tray completely out of the WARNING machine. Be sure to unplug the machine from the AC Unplug the machine from the AC power power outlet before cleaning the printer outlet and open the Jam Clear Cover (1) platen (1).

  • Page 182: Cleaning The Print Head

    Cleaning the print head Checking the print quality To maintain good print quality, the machine If faded or streaked colors and text appear on will automatically clean the print head. You your output, some of the nozzles may be can start the cleaning process manually if clogged.

  • Page 183: Checking The Print Alignment

    Troubleshooting and Routine Maintenance Checking the print alignment After cleaning is finished, press Color Start. The machine starts printing the Print You may need to adjust the print alignment Quality Check Sheet again and then after transporting the machine, or if your return to step e.

  • Page 184: Checking The Ink Volume

    Printing and Faxing for Macintosh in the Software User’s Guide on the CD-ROM.) Uninstalling and installing the handset and handset cradle (MFC-790CW only) If you do not use the handset you can remove the handset and handset cradle. Uninstalling the handset and handset cradle Unplug the curled handset cord from the machine.
  • Page 185 Troubleshooting and Routine Maintenance Installing the handset and handset Connect the curled handset cord to the machine. cradle Remove the side cover. Note If you cannot open the cover with your hand, use a coin to open it. Align the recessed arrows on the cradle with those on the machine, and then slide the cradle toward the front of the machine until it clicks into place.

  • Page 186: Machine Information

    Machine Information Packing and shipping the machine Checking the serial number When you transport the machine, use the You can see the machine’s serial number on packing materials that came with your the LCD. machine. If you do not pack the machine properly, you could void your warranty.
  • Page 187 Troubleshooting and Routine Maintenance Lift the machine from the front and hook CAUTION the tab of the green protective part into the keyed opening (1) on the bottom of Make sure that the plastic tabs on both the paper tray. Then latch the protective sides of the green protective part (1) have part over the raised portion of the paper securely clicked into place (2).
  • Page 188 Lift the scanner cover (1) to release the lock. Gently push the scanner cover support down (2) and close the scanner (MFC-790CW) (MFC-990CW) cover (3) using both hands. Wrap the machine in the bag. Close the carton and tape it shut.

  • Page 189: C Menu And Features

    Menu and Features On-screen Mode and menu keys programming Access the main menu. Your machine is designed to be easy to MENU operate with LCD on-screen programming using the menu keys. User-friendly programming helps you take full advantage of Access the mode and its menu of all the menu selections your machine has to temporary settings.

  • Page 190: Menu Table

    Menu table The menu table will help you understand the menu selections and options that are found in the machine's programs. The factory settings are shown in Bold with an asterisk. MENU ( MENU Level1 Level2 Level3 Options Descriptions Page —...
  • Page 191 Menu and Features Level1 Level2 Level3 Options Descriptions Page Adjusts the handset General Setup Volume Handset Low* volume. (MFC 790CW (Continued) (Continued) High only) For the hearing-impaired, Volume Amplify (Permanent/Temporary) you can set the volume to (MFC 790CW the Volume Amplify: only) Off* On setting on a permanent...
  • Page 192 Level1 Level2 Level3 Options Descriptions Page Sets the number of rings Setup Receive Ring Delay Ring Delay before the machine answers in Fax Only or Fax/Tel mode. Cost saving feature: the Toll Saver machine rings 2 times if there are messages and 4 times if there are no Off* messages, so you can...
  • Page 193 Menu and Features Level1 Level2 Level3 Options Descriptions Page You can preview faxes. Setup Receive Fax Preview (Continued) (Continued) Off* Initial setup for Report Setting Transmission Transmission Verification On+Image Report and Fax Journal Report. Off* Off+Image Journal Period Every 50 Faxes* Every 6 Hours Every 12 Hours Every 24 Hours...
  • Page 194 Level1 Level2 Level3 Options Descriptions Page Prohibits most functions Miscellaneous Mem Security Set Password except receiving faxes into (Continued) Set Security memory. Adjusts the modem speed Compatibility High to help resolve Normal* transmission problems. Basic(for VoIP) Uses the Telephone Distinctive Off* company's Distinctive Set (On)

  • Page 195: Network Menu

    Menu and Features Network menu Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255]. Enter the IP IP Address address. [000-255]. [000-255]. [000-255] [000-255].
  • Page 196 Level1 Level2 Level3 Level4 Options Descriptions Chooses the Network Wired LAN Ethernet Auto* Ethernet link (Continued) (Continued) 100B-FD mode. 100B-HD 10B-FD 10B-HD Chooses the WLAN TCP/IP BOOT Method Auto* BOOT method Static that best suits your needs. RARP BOOTP DHCP [000-255].
  • Page 197 Menu and Features Level1 Level2 Level3 Level4 Options Descriptions Automatically Network WLAN TCP/IP APIPA allocates the IP (Continued) (Continued) (Continued) address from the link-local address range. — — You can Setup Wizard configure your print server. — — You can easily SES/WPS/AOSS configure your wireless network...
  • Page 198 MENU ( ) (continued) MENU Level1 Level2 Level3 Options Descriptions Page — Bluetooth Turn On/Off ® Turn on to use Bluetooth wireless technology. Off* — Settings Pass Key ® Authorizes a Bluetooth wireless technology enabled device to communicate with your machine Controls the level of Comm.
  • Page 199 Lets you check the serial Machine Info. Serial No. number of your machine. — Choose the receive mode Initial Setup Receive Mode Fax Only* that best suits your needs. (MFC-790CW Fax/Tel only) Manual — Receive Mode Fax Only (MFC-990CW Fax/Tel* only) Manual —...
  • Page 200 Fax ( Level1 Level2 Level3 Options Descriptions Page — — Sets the resolution for Fax Resolution Standard* outgoing faxes. Fine S.Fine Photo — — Changes the lightness or Contrast Auto* darkness of faxes you send. Light Dark — — You can send the same fax Broadcasting Add Number message to more than one...
  • Page 201 Menu and Features Level1 Level2 Level3 Options Descriptions Page You can set up dial by Speed Dial More Set Speed Dial pressing only a few keys (and Start). — You can set up a Group Setup Groups numbers for Broadcasting. —...
  • Page 202 Scan ( Level1 Option1 Option2 Option3 Descriptions Page — — — You can scan a black & white Scan to E-mail or a color document into your Software E-mail application. User's Guide — — — You can scan a color picture Scan to Image on the into your graphics...
  • Page 203 Menu and Features Copy ( Level1 Level2 Level3 Options Descriptions Page — — Choose the Copy resolution Quality Fast for your type of document. Normal* Best — — — Enlarge/ Reduce 100% — You can choose the Enlarge 198% 4"x6" i A4 enlargement ratio for your 186% 4"x6"iLTR type of document.
  • Page 204 Level1 Level2 Level3 Options Descriptions Page — — Adjusts the brightness of Brightness Dark Light copies. — — Adjusts the contrast of Contrast copies. — — You can choose to stack or Stack/Sort Stack* sort multiple copies. Sort — — You can make N in 1 or Page Layout Off(1in1)*...
  • Page 205 Menu and Features Watermark Copy Settings Option1 Option2 Option3 Option4 Descriptions Page — Places a text into your Edit Template Text CONFIDENTIAL* document as a Watermark DRAFT using a template. COPY — Position Pattern — Size Small Medium* Large — Angle -90°...
  • Page 206 Option1 Option2 Option3 Option4 Descriptions Page Places a logo or text into Use Image Scan Transparency your document as a (Set page and Watermark using a press start) scanned image. Places a logo or text into Media Position your document as a Watermark using an image from removable media.
  • Page 207 Menu and Features PhotoCapture ( Level1 Level2 Level3 Options Descriptions Page See the print You can print all photos in View Photos settings in the your memory card or USB (Print All Photos) following table. Flash memory drive. (Auto Correct) The machine starts a Slide Show of your photos.
  • Page 208 Print Settings Option1 Option2 Option3 Option4 Descriptions Page — — Choose the print quality. Print Quality Normal (Does not appear Photo* for DPOF printing) — — Choose the paper type. Paper Type Plain Paper Inkjet Paper Brother BP71 Other Glossy* (When A4 or —...
  • Page 209 Menu and Features Option1 Option2 Option3 Option4 Descriptions Page Adjusts the hue of the white True2Life White Balance areas. (Does not appear Off* when Enhance Photos is chosen.) Enhances the detail of the Sharpness image. Adjusts the total amount of Color Density color in the image.
  • Page 210 Speed Dial ( Speed Dial Level1 Level2 Level3 Options Descriptions Page You can set up dial by Speed Dial More Set Speed Dial pressing only a few keys (and Start). — You can set up a Group Setup Groups numbers for Broadcasting. —...

  • Page 211: Entering Text

    Menu and Features Entering Text When you are setting certain menu selections, you may need to enter text into the machine. Press to choose numbers, letters or special characters. Up to four letters are assigned to each button on the LCD. By pressing the correct button repeatedly, you can access the character you want.

  • Page 212: D Specifications

    LCD (liquid crystal display) Touchscreen 4.2 in. (106.7 mm) Color LCD Touchscreen active area: 4.0 in. (100.3 mm) Power Source AC 100 to 120 V 50/60 Hz Power Consumption (MFC-790CW) Off Mode: Average 0.8 W Sleep Mode: Average 4.5 W Standby: Average 6.5 W...
  • Page 213 Specifications Dimensions (MFC-790CW) 14.8 in. (375 mm) 7.1 in. (180 mm) 15.4 in. 14.6 in. (390 mm) (370 mm) 18.1 in. 18.1 in. (460 mm) (460 mm) (MFC-990CW) 14.8 in. (375 mm) 7.1 in. (180 mm) 15.4 in. 14.6 in.

  • Page 214: Print Media

    Print media Paper Input Paper Tray Paper type: Plain paper, inkjet paper (coated paper), glossy photo paper , transparencies and envelopes Paper size: Letter, Legal, Executive, A4, A5, A6, JIS B5, envelopes (commercial No.10, DL, C5, Monarch, JE4), Photo 2L 5"×7", Index card and Post card Width: 3.5 in.

  • Page 215: Fax

    Specifications Compatibility ITU-T Super Group 3 Coding System MH/MR/MMR/JPEG Modem Speed Automatic Fallback 33600 bps Document Size ADF Width: 5.8 in. to 8.5 in. (148mm to 215.9 mm) ADF Length: 5.8 in. to 14 in. (148mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max.

  • Page 216: Message Center

    Message Center Message Center ICM Recording Time Max. 29 minutes / Max. 99 messages (Max.180 secs / 1 message) Toll Saver Recording Conversation Yes (MFC-790CW only) OGM Recording Time 20 secs Downloaded from ManualsPrinter.com Manuals...

  • Page 217: Digital Cordless Handset (Mfc-990Cw Only)

    Specifications Digital Cordless Handset (MFC-990CW only) Cordless handset (BCL-D60) Frequency 5.8 GHz Technology FHSS (Frequency Hopping Spread Spectrum) Multi Handset Capability Up to 4 handsets Dimensions 6.06 in. (154 mm) 1.24 in. 1.95 in. (31.6 mm) (49.6 mm) Weight (including battery) 5.43 oz (154 g) LCD (liquid crystal display) 16-Digit, 3-Line (+1-Line for Pict), Backlit (Orange) Charge Indicator...

  • Page 218: Battery

    Battery Type BCL-BT10 Rating Ni-MH 3.6 V 730 mAh R B R C N i - M H ATTENTION: The product you have purchased is powered by Nickel Metal Hydride battery which is recyclable. (For USA) At the end of their useful lives, under various state and local laws, it is illegal to dispose of this battery into your municipal waste stream.

  • Page 219: Copy

    Specifications Copy Color/Black Yes/Yes Document Size ADF Width: 5.8 in. to 8.5 in. (148 mm to 215.9 mm) ADF Length: 5.8 in. to 14 in. (148 mm to 355.6 mm) Scanner Glass Width: Max. 8.5 in. (215.9 mm) Scanner Glass Length: Max. 11.7 in. (297 mm) Copy Width: Max.

  • Page 220: Photocapture Center

    ® PhotoCapture Center ® Compatible Media CompactFlash (Type I only) (Microdrive™ is not compatible) (Compact I/O cards such as Compact LAN card and Compact Modem card are not supported.) ® Memory Stick Memory Stick Pro™ (Not available for music data with MagicGate™) Memory Stick Duo™...

  • Page 221: Pictbridge

    Specifications PictBridge Compatibility Supports the Camera & Imaging Products Association PictBridge standard CIPA DC-001. VIsit http://www.cipa.jp/pictbridge for more information. Interface USB direct interface Downloaded from ManualsPrinter.com Manuals...

  • Page 222: Bluetooth ® Wireless Technology (Mfc-990Cw Only)

    ® Bluetooth wireless technology (MFC-990CW only) Standard ver 2.0 + EDR Support Profile BIP, opp Frequency 2.4 - 2.485 GHz Communication Speed ver 2.0 + EDR : Maximum 3 Mbps Max. Receiving File Up to 3 MB File Extension JPG, VNT (Image Format) Bluetooth enabled devices can print from other devices, such as cameras, phones and PDAs in JPG or VNT format.

  • Page 223: Scanner

    Specifications Scanner Color/Black Yes/Yes TWAIN Compliant ® Yes (Windows 2000 Professional/XP/XP Professional x64 ® Edition/Windows Vista ® Mac OS X 10.2.4 or greater WIA Compliant ® ® Yes (Windows /Windows Vista Color Depth 36 bit color Processing (Input) 24 bit color Processing (Output) (Actual Input: 30 bit color/Actual Output: 24 bit color) Resolution Up to 19200 ×...

  • Page 224: Printer

    Printer Printer Driver ® Windows 2000 Professional/XP/XP Professional x64 ® Edition/Windows Vista driver supporting Brother Native Compression mode ® Mac OS X 10.2.4 or greater: Brother Ink Driver Up to 1200 × 6000 dpi Resolution 1200 × 2400 dpi 1200 × 1200 dpi 600 ×...

  • Page 225: Interfaces

    Specifications Interfaces A USB 2.0 interface cable that is no longer than 6 feet (2.0 m). Ethernet UTP cable category 5 or greater. LAN cable Wireless LAN Your machine supports IEEE 802.11b/g wireless communication with your wireless LAN using Infrastructure mode or a wireless Peer-to-Peer connection in Ad-hoc Mode.

  • Page 226: Computer Requirements

    Computer requirements SUPPORTED OPERATING SYSTEMS AND SOFTWARE FUNCTIONS Hard Disk Space to install Computer Platform & Supported Processor Minimum Recommended Operating System PC Software Minimum Interface Version Functions Speed Drivers Applications ® 2000 Printing, USB, ® 64 MB 256 MB 110 MB 340 MB Windows Intel 10/100...

  • Page 227: Consumable Items

    Specifications Consumable items The machine uses individual Black, Yellow, Cyan and Magenta ink cartridges that are separate from the print head assembly. Service Life of Ink Starter ink cartridges are in the box. The first time you install the ink Cartridge cartridges the machine will use extra ink to fill the ink delivery tubes.

  • Page 228: Network (Lan)

    Network (LAN) You can connect your machine to a network for Network Printing, ® Network Scanning, PC Fax Send, PC Fax Receive (Windows only) and Remote Setup . Also included is Brother BRAdmin Light Network Management software. Support for ® Windows 2000 Professional/XP/XP Professional x64 ®...

  • Page 229: Wireless One-Push Configuration

    Specifications Wireless one-push configuration If your wireless access point supports either SecureEasySetup™, Wi-Fi Protected Setup™ (PBC ) or AOSS™, you can configure the machine easily without a computer. By pushing a button on the wireless LAN router / access point and the machine, you can set up the wireless network and security settings.

  • Page 230: E Glossary

    Glossary This is a comprehensive list of features and terms that appear in Brother manuals. Availability of these features depends on the model you purchased. ADF (automatic document feeder) CNG tones The document can be placed in the ADF The special tones (beeps) sent by fax and scanned one page at a time machines during automatic transmission automatically.
  • Page 231 Glossary Dual Access Fine resolution Resolution is 203 × 196 dpi. It is used for Your machine can scan outgoing faxes or scheduled jobs into memory at the same small print and graphs. time it is sending a fax from memory or Gray Scale receiving or printing an incoming fax.
  • Page 232 Menu mode Polling Programming mode for changing your The process of a fax machine calling machine's settings. another fax machine to retrieve waiting fax messages. OCR (optical character recognition) Pulse (Canada only) ® ® The bundled ScanSoft PaperPort A form of rotary dialing on a telephone ®...
  • Page 233 Glossary Search ® True2Life An electronic, numerical or alphabetical Adjusts the color in the image for better listing of stored Speed Dial and Group print quality by improving sharpness, numbers. white balance and color density. Speed Dial User Settings A pre-programmed number for easy A printed report that shows the current dialing.

  • Page 234: Index

    Index ControlCenter See Software User's Guide on the CD-ROM........... Access codes, storing and dialing ....82 Copy Accessories and supplies ......ii brightness ..........99 ADF (automatic document feeder) ..21 contrast ..........99 Answering machine (TAD) .......69 enlarge/reduce ........96 connecting ..........70 ®...
  • Page 235 from extension telephone .... 73 from external telephone ....73 into PC ..........52 Easy Receive ...........49 into the memory ........ 57 Envelopes ......12 out of paper reception ....... 57 Error messages on LCD ......152 Paging ..........51 B&W Print Only ........152 printing from memory ......
  • Page 236 Menu Table ........... 173 Message Center mode erasing messages ........ 85 Help Fax/Tel announcement (F/T OGM) ..84 LCD messages ........173 outgoing message (Msg Ctr OGM) ..83 using Mode and menu keys .....173 playing voice messages ....... 85 Menu Table ........ 173 recording a conversation ......
  • Page 237 Personalized Ring ........66 Photo Bypass Tray (USA) ......14 Photo Paper Tray (Canada) .....14 Quick Dial ® PhotoCapture Center Access codes and credit card Borderless ...........116 numbers ..........82 ® CompactFlash ........104 Broadcasting ........39 Cropping ..........116 using Groups ........39 DPOF printing ........111 Group dial from PC...
  • Page 238 Ring Delay, setting ........48 if you are having difficulty RingMaster ..........66 copying ..........148 incoming calls ........148 Network ........... 150 phone line or connections ....147 ® Safety Instructions ......133 PhotoCapture Center ....149 Scannable area ........22 printing ..........144 Scanning printing received faxes ....
  • Page 239 EQUIPMENT ATTACHMENT LIMITATIONS (Canada only) NOTICE This product meets the applicable Industry Canada technical specifications. NOTICE The Ringer Equivalence Number is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five.
  • Page 240 Brother International Corporation 100 Somerset Corporate Boulevard P.O. Box 6911 Bridgewater, NJ 08807-0911 USA Brother International Corporation (Canada) Ltd. 1 rue Hôtel de Ville, Dollard-des-Ormeaux, QC, Canada H9B 3H6 Visit us on the World Wide Web http://www.brother.com These machines are made for use in the USA and Canada only. We cannot recommend using them overseas because it may violate the Telecommunications Regulations of that country and the power requirements of your multi-function center may not be compatible with the power available in foreign countries.

This manual is also suitable for:

Mfc-990cw

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