Troubleshooting Guide - Panasonic dvd-rp62 Operating Instructions Manual

Troubleshooting guide
Before requesting service,
make
the
below
checks.
H you are
in
doubt at»ut
some
of the
check
ponts. or
if
the remedies
indicated in
the
cfiart
do
not
solve the problem:
In the U.S.A.,
contact the
Panasonic Customer
Call
Center at 1-800-211-7262, or e-mail
ctmsumerproauctsSpanasmlccom,
or
web
sHe
{httpJAHww.$ianasmic.com).
In
Canada, contact
Panasmic Canada
Inc.
Customer Care Centre
at 1-aim-561-550S,
W86
site
(www.panasottic.ca), or
an authoriad
Servicentre closest to
you.
Power
Page
No
power.
•Insert the
AC
power
supply cord securely
into
the
househoM
AC
outlet.
7
The
unit
is
automatically
•To
conserve power,
the unit
automatically switches
to
standby
after
approximately
30
minutes
in
snatched
to the
standby mode. the stop
mode. Turn
the
power back
to
ON.
•The
unit
was
switched
to
standby by
the
SLEEP
timer.
9
Operation
No
response
vriien
tmttons
•SOTne
operations
may
be
prohibited
by
the disc.
pressed.
factor.
Reset procedure:
Press
[POWER
(i)]
to
switch the
unit to
the
standby
mode
and
then
back
to
ON.
Alternatively,
press
[POWER
tl)]
to switch the
unit
to the standby
mode,
disconnect the
AG
power
supply cord,
and
then reconnect
it.
No
operations
can be performed •Check
that
the batteries are installed correctly.
6
witti
the
remote
control.
•The
batteries
are depleted:
Replace them
with
new
ones. 6
•Point the
remote control
at
the
remote
control signal
sensor and
operate. 6
Play doesn't
start (or
stops
•
Condensation has
formed: Wait
1
to
2 hours
for
it
to
evaporate.
-
immediately)
when you
press •This
unit
cannot play discs other than the
ones
listed
in
these operating
instructions.
5
[HPUAY).
•You can
only play
DVD
if
their
region
number
is
"V, 'ALL' or
multiple region
number Cover
including
T.
•The
disc
may
be
dirty
and
require cleaning.
•Ensure
thiat tfie
disc
is
installed with the label of
the side
to
be
played facing upwards.
8
Cannot
select alternative
•This
function
is
dependent on
software
availatxiity.
languages.
•Try
selecting from the
disc's
menu
if
one
is
available.
9
No menu
play.
•This function
is
dependent on
software
availability.
No
subtitles.
•This function
is
dependent on
software
availability.
•Subtitles are cleared from the
television.
Display the
subtitles.
_ 1^3
Soundtrack and/or
subtitle
•This function
is
dependent on
software
availability.
language
is
not the
one
selected with the
SETUP
menus.
Cannot change
angle.
•This
function
is
dependent on software
availability.
Even
if
a
disc
has a numt>er
of
angles
13
recorded, these angles
may
be recorded
for
specific
scenes
only.
"dialogue Ef^HANCER
has no
•This feature
does
not
work
when
the
unit
is
outputting bitstream
signals.
effect.
You have
forgotten your
ratings
•While stopped, press and hold
[
«4}
and
[1 1)
on
the
unit
and
then
also press
and
hold [^j
password.
on
the
unit until "initialized"
disappears from
the television.
Tum
the unit
off
and on
again.
Reset
all
the settings
to
Factory
All
settings
will
return to
the
default values.
Preset.
The
progressive out indicator
•Go
to
the Video
menu
in
the
SETUP
menus, and
select "Enable"
in
"Progressive
Out".
16
does
not
tight.
Picture
Picture
distorted.
•Some
distortim
is
rwrmal
during
SEARCH.
No
picture.
•Check
the connection.
7
•Make
sure the television
is
on.
•Ensure
the
television's
video
input setting
(e.g.,
VIDEO
1) is
correct.
The
picture
shown on
the
•Go
to
the VkJeo
menu
in
the
SETUP
menus, and change
TV
AspecT
to
suit
your
television.
You
8,
16
television
is
not normal.
may
also
need
to
change
the screen
mode
on
the television
itself.
(The sides of the picture
are cut • Use
the television to
change
the
aspect
to the correct one.
8
off,
the picture
is
stretched
If
your
television
cannot
change
the
aspect
when
input
is
progressive
horizontally,
or black
bands
Press
[PROGRESSIVE
OUT]
so
the indicator
goes
out.
Output
wll
now
be
interlace.
appear
at
the top
and bottom
of
•The
4:3
TV
ZOOM
function
is
on.
13
the screen.)
•You
cannot view progressive video
if
your
television
is
not compatible.
7
There
is
ghosting
when
•Press
[PROGRESSIVE
OUT]
to turn
progressive output
off.
This prot>(«n
is
caused by
the
editing
~Q
progressive ou^nit
is
on.
method
or material
used on DVD,
but
should be
corrected
if
you use
interiaoe output.
Picture quality
is
poor.
•Check
the
settings
in
the On-Screen
Mem
Icons'
Video menu.
15
The
picture
is
off
center
wh«i
•Adjust the hwizontal
position
in
the
On-Screen
Menu
teons'
Video
menu.
~
15~
progressive output
is
on.