Before Returning For Repairs - DieHard 28.71323 Operator's Manual

PROBLEM
Short or no start cycle
when cranking engine.
• When a charging problem arises, make
certain that the battery is capable of
accepting a normal charge. Double check all
connections, the AC outlet for a full 120 volts,
the charger clamps for correct polarity and
the quality of the connections from the cables
to the clamps and from the clamps to the
battery system. The clamps must be clean.
or for information about troubleshooting or replacement parts,
POSSIBLE CAUSE
Drawing more than the Engine
Start Rate.
Failure to wait 3 minutes (180
seconds) between cranks.
Clamps are not making a
good connection.
AC cord and/or extension cord
is loose.
No power at receptacle.
The charger may be
overheated.
Battery may be severely
discharged.

BEFORE RETURNING FOR REPAIRS

If the above solutions do not eliminate the problem,
call toll-free from anywhere in the U.S.A.
7:00 am to 5:00 pm CT, Monday through Friday
• When an UNKNOWN OPERATING
PROBLEM arises, please read the complete
manual and call the customer service
number for information. This will usually
eliminate the need for return.
1-800-732-7764
• 8 •
REASON/SOLUTION
Crank time varies with the amount
of current drawn. If cranking draws
more than the Engine Start Rate,
crank time may be less than 3
seconds.
Wait 3 minutes of rest time before
the next crank, to allow the battery
and charger to cool down.
Check for poor connection at
battery and frame.
Check power cord and extension
cord for loose fitting plug.
Check for open fuse or circuit
breaker supplying AC outlet.
The thermal protector may have
tripped and needs a little longer to
close. Make sure the charger vents
are not blocked. Wait and try again.
On a severely discharged battery,
use the 10A Boost setting for few
minutes, to help assist in cranking.