Password Hint; Reset On The Personal Cloud; Reset Your Seagate Account With Sdrive - Seagate SRN21C User Manual

Rese ng a forgo en password
The sign-in page for your Personal Cloud includes the option to reset a forgotten password. Resetting the
password on the sign-in page only updates the password on your Personal Cloud. It does not update the
password for your Seagate Access account. Therefore, your password will not be synchronized between
your Personal Cloud and Seagate Access. Review the options below to learn how to manage a forgotten
password.

Password hint

Before resetting the password on the Personal Cloud sign-in page, you can attempt to recall it via the
password hint you entered during the Personal Cloud setup.
1. Launch Sdrive.
2. On the Sdrive sign-in page, click Password hint.
3. Check your email for your password hint. If you recall your password, use it to log into your Personal
Cloud and Sdrive.
Rese ng the password: Personal Cloud and Sdrive
If you cannot recall your password, you have the option to reset it in two applications to maintain
consistency:
Personal Cloud sign-in page
Sdrive

Reset on the Personal Cloud

1. Go to the Personal Cloud sign-in page.
2. Click Forgot password and complete the reset.

Reset your Seagate Account with Sdrive

1. Launch Sdrive.
2. Enter your email and click Can't access your account.
3. Check your email for instructions on how to reset your Seagate Access password. Make certain to use
the same password you created when resetting your Personal Cloud password.
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