Seagate STAM1000100 User Manual

Goflex home user guide
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  • Page 1 FreeAgent GoFlex Home User Guide ® ™...
  • Page 2 © 2011 Seagate Technology LLC. All rights reserved. Seagate, Seagate Technology, the Wave logo, and FreeAgent are trademarks or registered trademarks of Seagate Technology LLC, or one of its affiliates. All other trademarks or registered trademarks are the property of their respective owners.
  • Page 3: Table Of Contents

    4. Getting Started with GoFlex Home ......30 Opening the Seagate Dashboard ....... . 30 Opening Seagate Share .
  • Page 4 Enjoying Your Files on a Digital Media Player or Game Console ..50 5. Enjoying and Managing Your Files in Seagate Share ..52 Playing Music .
  • Page 5: Introduction

    This User Guide also provides detailed instructions for using Seagate Share, a Web-based application that allows you to access your files on GoFlex Home over the Internet, as well as share files with friends and family.
  • Page 6: System Requirements

    1. Introduction System Requirements System Requirements To set up and use GoFlex Home, you need: • Home network (also called a Local Area Network, or LAN) • Wired or wireless router with an available Ethernet port • Internet connection for file sharing over the Web PCs accessing GoFlex Home require: •...
  • Page 7: Getting To Know Goflex Home

    1. Introduction Getting to Know GoFlex Home Getting to Know GoFlex Home GoFlex Drive GoFlex Home Drive Dock GoFlex Home Indicator Light Drive Light Figure 1: GoFlex Home Front • GoFlex Home Drive Dock: Compatible with any FreeAgent GoFlex Home or GoFlex Desk drives •...
  • Page 8: Special Features Of Goflex Home

    You can store Windows- and Mac-compatible files all in one place. • User Accounts: Up to five people/computers on your home network can access GoFlex Home. (You can upgrade to unlimited accounts by subscribing to Seagate Share Pro. See page 9 for more information.) •...
  • Page 9 Integrated RSS (Really Simple Syndication) feeds, which make it effortless to keep friends and family updated with your latest shared files, such as vacation photos. To learn more about these and other Seagate Share Pro features, click Learn More under Seagate Share Pro in the Seagate Dashboard Application Store.
  • Page 10: About Security

    About Security About Security The Seagate Share feature provides remote access to your files and allows you to share your content with friends and family outside of your home. Files and folders are private by default. Your data is available only to those with whom you choose to share. Although your files are forwarded to the recipients you choose when sharing, no copies from your GoFlex Home are created or stored elsewhere.
  • Page 11: Setting Up Goflex Home - Windows

    Name, activate, and register GoFlex Home. • Install the software on your own computer: • Seagate Dashboard, for access to all GoFlex Home features • Memeo Instant Backup, for automatic file backups • Create individual user accounts and passwords for everyone on your home network.
  • Page 12: Step 2: Connecting Goflex Home

    2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home Step 2: Connecting GoFlex Home Unpack the box and ensure you have these items before continuing: GoFlex Drive GoFlex Home Dock Power Adapter Quick Start Guide Installation CD Ethernet Cable Figure 3: Package Contents...
  • Page 13 2. Setting Up GoFlex Home – Windows Step 2: Connecting GoFlex Home Connect the drive to the dock, then press the Power button to the On position. a. Align the connector on the bottom of the drive with the connector in the base. b.
  • Page 14: Step 3: Installing The Software

    If the Setup wizard doesn’t open automatically, open Explorer, navigate to the CD, then double-click SeagateDashboardSetup.exe. Follow the on-screen instructions to install the Seagate Dashboard and Memeo Instant Backup software applications. When the installation is complete, click Finish, then continue with "Step 4: Setting Up GoFlex Home".
  • Page 15 Enter an e-mail address that can be used for occasional system messages. You will receive a system message if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon.
  • Page 16 2. Setting Up GoFlex Home – Windows Step 4: Setting Up GoFlex Home The Registration screen opens. Figure 9: Registering GoFlex Home Select your country and enter an e-mail address for registration purposes, then click Next. GoFlex Home is named, activated, and ready to use. Figure 10: Setup Complete FreeAgent®...
  • Page 17: Step 5: Adding A User To Goflex Home

    Figure 11: Seagate Dashboard The Seagate Dashboard is the central location from which you can access all of GoFlex Home’s features. See page 30 for more information. Continue setting up GoFlex Home for your household by adding user accounts for other members of your household (see page 17) and adding more computers to your GoFlex Home network storage system (see page 19).
  • Page 18 2. Setting Up GoFlex Home – Windows Step 5: Adding a User to GoFlex Home The Add Users window opens. Figure 12: Creating Additional User Accounts Enter a user name. User names must start with a letter and must be at least three characters in length. User names are not case-sensitive.
  • Page 19: Step 6: Adding Pcs To Goflex Home

    TIP: You can upgrade to unlimited users and computers (and add other useful GoFlex Home features) by subscribing to Seagate Share Pro. See “About Seagate Share Pro” on page 9 for more information. To add a PC to GoFlex Home: Power on the PC you want to add, then insert the GoFlex Home Installation CD.
  • Page 20: Next Steps

    Home from smartphones, add other useful GoFlex Home features, or back up additional computers by subscribing to Seagate Share Pro or purchasing a Premium Backup software upgrade. See "About Seagate Share Pro" and “About Premium Backup” on page 9 for more information.
  • Page 21: Setting Up Goflex Home - Mac

    GoFlex Home Agent • SmartFolderShortcut (which allows you to access your files through Finder) • SmartWebShortcut (which opens the Seagate Share application in your browser) • Configure Time Machine to use GoFlex Home as your file/system backup device. • Install the desktop applications and configure Time Machine on other Mac computers on your home network (or set up Windows computers—see page 11).
  • Page 22: Step 2: Connecting Goflex Home

    Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download the installation software. Double-click the GoFlex Home install CD icon that appears on your desktop. The Welcome screen opens.
  • Page 23 3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home Click Step 1 Set Up Your GoFlex Home. Figure 15: End User License Agreement Read the End User License Agreement, then click I Accept to continue the setup. Figure 16: Naming and Registering GoFlex Home Enter a name for GoFlex Home.
  • Page 24 3. Setting Up GoFlex Home – Mac Step 3: Setting Up GoFlex Home If the Product Key hasn’t been entered automatically, find it on the bottom of the GoFlex Home base and enter it in the Product Key boxes. Click Next. Figure 17: Creating the First User Account Create a user account for yourself by entering a user name and password.
  • Page 25: Step 4: Installing Goflex Home Desktop Applications

    Enter an e-mail address that can be used for occasional system messages. You will receive a system message if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon.
  • Page 26: Step 5: Configuring Time Machine For Goflex Home

    GoFlex Home Installation CD. If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download the installation software. To configure Time Machine so that it backs up your important files to GoFlex Home: On the main setup screen, click Step 3 Windows/Time Machine Backup Configuration (Optional).
  • Page 27 3. Setting Up GoFlex Home – Mac Step 5: Configuring Time Machine for GoFlex Home Click Next. Figure 21: Logging in to GoFlex Home Enter the name you gave to GoFlex Home (see page 23), your user name, and your password, then click Next.
  • Page 28: Step 6: Setting Up More Mac Computers

    Power on the computer and insert the GoFlex Home Installation CD. Note: If you are setting up GoFlex Home on a computer or device without a CD-ROM drive, go to www.seagate.com/goflexhomesupport to download the installation software. The Welcome screen opens. FreeAgent® GoFlex™ Home User Guide (Version 2)
  • Page 29: Next Steps

    Don’t forget that you can add more user accounts and computers, add other useful GoFlex Home features, or back up additional computers by subscribing to Seagate Share Pro or purchasing a Premium Backup software upgrade. See "About Seagate Share Pro" and “About Premium Backup”...
  • Page 30: Getting Started With Goflex Home

    GoFlex Home features. Opening the Seagate Dashboard The Seagate Dashboard is the central location from which you can access all the features of GoFlex Home. The Dashboard software is installed on Windows computers during setup. Note: The Seagate Dashboard is available on Windows computers only.
  • Page 31 Application Store panel—Lists other applications that are available for your computer, and provides links to trial versions. Click ? (the online Help icon) in the top right corner to open the Seagate Dashboard online Help. Click Change in the top right corner to change which user is logged in to the Dashboard (see page 32).
  • Page 32 Logging In to the Seagate Dashboard You log in to the Seagate Dashboard for the first time during setup (see page 11), and you remain logged in even when you shut down your computer. You don’t need to log in each time you open the Dashboard.
  • Page 33: Opening Seagate Share

    If you have an Internet connection and a computer, you can use Seagate Share to watch movies, listen to music, view photos, or work with other files stored on GoFlex Home from anywhere in the world. You can also share your files with friends and family.
  • Page 34 Mac users must use Seagate Share to access and manage GoFlex Home. Windows users can choose to use the Seagate Dashboard while they’re on their home network, but must use Seagate Share to access GoFlex Home when they’re not at home.
  • Page 35 Seagate Share page Click OK to close the Tip box, if necessary. Navigating Seagate Share The Seagate Share page has five sections: • Content panel: Lists your three GoFlex Home folders. Any external USB drive connected to your GoFlex Home appears in the Content panel as an External Storage folder. You ...
  • Page 36 Cover to see your files in a Windows filmstrip-type view. (Seagate Share Pro users: Select Cooliris to open photos in the 3D image viewing tool in the Cooliris application. See page 55 for more information.) •...
  • Page 37 Finding the Seagate Share Menus You can do most of the tasks you want to do on Seagate Share (such as starting a slideshow, adding a folder to a share, starting a movie, or downloading a file) from the menus that appear when you move your mouse over the file or folder you want, then click the arrow that appears.
  • Page 38: Getting To Know Your Goflex Home Folders

    • Secure remote access to GoFlex Home with FTPS (see page 63). For more information about Seagate Share and Seagate Share Pro, see “Enjoying and Managing Your Files in Seagate Share” on page 52. Getting to Know Your GoFlex Home Folders Every member of your household has access to three folders on GoFlex Home: •...
  • Page 39: Copying Your Files To Goflex Home

    Files on Your Home Network” on page 43 and “Accessing and Enjoying Your Files When You’re Away from Home” on page 45. Copying Files to GoFlex Home Using the Seagate Dashboard Open the Seagate Dashboard (see page 30). In the How to... panel, click Load Content.
  • Page 40 Copying Files to GoFlex Home Using Seagate Share To copy files from your computer to GoFlex Home: Open Seagate Share and log in (see page 33). Click Seagate Share. The Seagate Share window opens.
  • Page 41: Backing Up Your Files To Goflex Home

    Repeat this step until all the files you want to copy are selected. (Large number of files or folders) Click Drag and Drop. Open Finder or Windows Explorer, find the folders and files you want to copy, then drag and drop them into the Seagate Share Drag and Drop window.
  • Page 42 If necessary, you can pause and restart the backup. For additional information, refer to the Memeo Instant Backup Help. For more information about Memeo Instant Backup, click ? on the Seagate Dashboard to open the online Help. Continuous Backups From now on, any new file you add to your computer, and any existing file that you edit and save, is backed up automatically by Memeo Instant Backup.
  • Page 43: Accessing And Enjoying Your Files On Your Home Network

    Mac users—You can use either Seagate Share or the SmartFolderShortcut to access your files. See the next sections for more information. From the Seagate Dashboard, you can view your three folders and their contents in a familiar folder view, the way they would appear in My Documents.
  • Page 44 Managing Your Files in Seagate Share” on page 52 for more information. Accessing Your Files with the SmartFolderShortcut Note: The tasks in this section are only available on Macs. Windows users must use the Seagate Dashboard or Seagate Share to access their files. On computers running the Mac operating system: Open your GoFlex Home folders in a familiar folder view by opening Finder, then clicking Applications >...
  • Page 45: Accessing And Enjoying Your Files When You're Away From Home

    Personal and Public folders the same way you would if they were stored directly on your computer. You can also edit, save, or delete files stored on GoFlex Home. To access your files remotely, follow the instructions in “Accessing Your Files From Seagate Share” on page 44.
  • Page 46 Note: The first time you invite friends to view a share, Seagate Share prompts you for your e-mail address, which is used as the return address on the invitation sent by Seagate Share. You can change your e-mail address later, if you want (see page 64). If you choose to add password protection to your share, the people you invite to view it are prompted to create a password before they can view the share.
  • Page 47 Click the arrow in the share toolbar to return to the main Seagate Share page. Note: If you chose to allow specific people to access your share in Step 5, GoFlex Home automatically sends an e-mail to them, using your GoFlex Home e-mail address as the “from”...
  • Page 48 Seagate Share copies your photos from GoFlex Home to Flickr. (No music, movie, or document files in the share are copied to Flickr.) If you add more photos to the share on GoFlex Home, Seagate Share automatically copies them to Flickr. Removing photos from the share doesn’t remove them from Flickr.
  • Page 49: Setting Up A Centralized Printer

    4. Getting Started with GoFlex Home Setting Up a Centralized Printer The RSS reader then automatically receives new images as you add them to the share, and deletes them when you remove them from the share. Figure 36: RSS Icon Setting Up a Centralized Printer If you connect a printer to the USB port on GoFlex Home, everyone on your GoFlex Home network storage system can share it and wirelessly print from a central location.
  • Page 50: Enjoying Your Files On A Digital Media Player Or Game Console

    The media device can be: • A gaming console • A digital video player (such as FreeAgent Theater+ or FreeAgent GoFlex TV) ® • A TiVo DVR (Seagate Share Pro only) • A digital photo frame ® • An iTunes client •...
  • Page 51 Backup folders, you must perform the following steps. To make your digital media files available to the media devices on your home network: Open Seagate Share and log in (see page 33). Click Seagate Share. The Seagate Share page opens.
  • Page 52: Enjoying And Managing Your Files In Seagate Share

    See “About Seagate Share Pro” on page 9 for more information. Playing Music This section explains how to use Seagate Share and iTunes to enjoy the music files stored on GoFlex Home from a computer, media player or other compliant device.
  • Page 53: Playing Movies And Videos

    Plus music or songs imported from CD. Playing Movies and Videos To play a movie or video stored on GoFlex Home: On The Seagate Share page, navigate to the folder that contains the movie you want to watch. Double-click the movie file.
  • Page 54: Viewing Photos

    Seagate Share page. Making a Photo Your Home Page Background You can use one of your photos as a background image for the Home page of Seagate Share (the first page that opens after you sign in).
  • Page 55: Managing Files And Folders

    To open and view your photos in Cooliris: On The Seagate Share page, navigate to the folder or share that contains the photo you want to use. Double-click the share. Your photos open is Cooliris, and the name of the share, its description, and the theme you choose when you created the share appear, as well.
  • Page 56 When you copy a folder, the original stays where it is and you place a second version in another location. Nothing is removed from the original folder or location. To copy a folder in Seagate Share, use the folder menu (see page 37) to Copy and Paste the folder to a new location.
  • Page 57 A file’s tags store additional information about a file. Tags appear in the Details panel of the Seagate Share page when you view a file within a folder. Tags don’t appear in shares, or when you post your photos on Facebook, Flickr, or by RSS feed. You can use tags to search for a file.
  • Page 58: Managing Your Shares

    Click Yes to confirm the deletion. Managing Your Shares Once you have created a share (see page 45), you can use Seagate Share to add files to it, remove files from it, rename it, and manage the access settings to limit or expand who can view it.
  • Page 59 The Shares panel of the Seagate Share page • On the Shares page To open the Shares page, log on to Seagate Share (see page 33), click Go To in the Navigation toolbar, then click Shares. Viewing a Share To view a share: In the Shares panel, double-click the share you want.
  • Page 60 Creating a Share that Only You Can Access To create a share that only you can access: On The Seagate Share page, navigate to the folder you want. Move your mouse over the folder, click the arrow that appears, click Add to Share, then click New.
  • Page 61 You can use a photo, a document, or an image from a music or movie file as the cover art for a share. The cover art appears as the share icon on the Shares page of Seagate Share. (If you set a document as the cover, a generic document icon is used.) To use a file as the cover art of a share: On The Seagate Share page, navigate to the share you want.
  • Page 62: Deleting A Share

    RSS, your photos will no longer be available to the RSS readers. To delete a share: On The Seagate Share page, select the share you want to delete, then click the minus sign (- ) in the Share panel.
  • Page 63: Accessing Your Goflex Home Files Using Ftp

    FTP access unless or until you need it. Seagate Share Pro subscribers can access GoFlex Home using the more secure FTPS. FTP access must be enabled in Seagate Share before you can use FTP to access your GoFlex Home. To enable FTP in Seagate Share: Open and log in to Seagate Share (see page 33).
  • Page 64: Managing Goflex Home

    Changing Your Own GoFlex Home Password You use your GoFlex Home password to log into the Seagate Dashboard (Windows users only) and to log in to GoFlex Home from the Seagate Share application or FTP connection. You can change your password at any time.
  • Page 65: Adding New Goflex Applications To Your Computer

    Seagate Share sends out (see “Creating a Share” on page 45). • Home Background Position: Sets the size of the image (if any) used on the Seagate Share Home page. Click Clear Home Background to not use an image on the Home page.
  • Page 66: Installing Remote Access App For Smartphones And Tablets

    If the app is not found in the app store for your device, it’s not yet available for your model device. Installing the App on Your Device Open the app store or marketplace for your device and then search for “seagate.” Install the remote access app on your device. Connecting to GoFlex Home from Your Device Once the app is installed, open the app on your device.
  • Page 67: Adding And Managing User Accounts

    Pro. See page 9 for more information. Adding a User from the Seagate Dashboard Note: Mac users—You must use Seagate Share to add a new user account to GoFlex Home. See page 67. To add a new user to GoFlex Home: Open the Seagate Dashboard (see page 30).
  • Page 68 To edit or remove an existing user account: Open the Seagate Dashboard (see page 30), then click Preferences. Open and log in to Seagate Share (see page 33), click Go To, then click Preferences. Click Edit User. The Edit User screen opens.
  • Page 69: Managing Goflex Home And Connected Devices

    To update the software on your GoFlex Home device: Open the Seagate Dashboard (see page 30), then click Preferences. Open and log in to Seagate Share (see page 33), click Go To, then click Preferences. Click Software Updates. Click Check Now.
  • Page 70 GoFlex Home is copying files to or from it. Open the Seagate Dashboard (see page 30), then click Preferences. Open and log in to Seagate Share (see page 33), click Go To, then click Preferences. Click Storage Devices.
  • Page 71 GoFlex Home safely shuts down and restarts. When it is fully powered on and connected to your network, it appears in the list of drives at the top of the Seagate Dashboard, and your GoFlex Home folders appear in Explorer and Finder.
  • Page 72: Managing Goflex Home Settings And Preferences

    Open the Seagate Dashboard (see page 30), then click Preferences. • Open and log in to Seagate Share (see page 33), click Go To, then click Preferences. The Preferences page opens, showing a range of settings. This section describes those settings not already discussed in this chapter.
  • Page 73 Notifications: Sets the e-mail address(es) to be used for occasional system messages. The e-mail addresses entered in this field receive a system message only if there is a problem with the drive, if the drive is full, or if your Seagate Share Pro subscription is expiring soon.
  • Page 74 6. Managing GoFlex Home Managing GoFlex Home Settings and Preferences Administration Settings This section describes the settings available in the Administration area of the Seagate Share Preferences page. • Add New User: See page 67. • Edit User: See page 68.
  • Page 75: Solving Problems

    GoFlex Home initially. To create a new user account, you must either delete an existing account (if someone has left the household, for instance) or upgrade to unlimited user accounts by subscribing to Seagate Share Pro. See page 9 for more information.
  • Page 76 7. Solving Problems Common Problems and Solutions computer) or upgrade to unlimited user accounts by subscribing to Seagate Share Pro. See page 9 for more information. Why can’t I use the name I want for GoFlex Home/my user account? The GoFlex Home device itself must have a name that’s completely unique—unused by any other device in the world.
  • Page 77 The Seagate Dashboard allows you to change users. See “Logging In to the Seagate Dashboard” on page 32 for more information. Alternatively, open Seagate Share (see page 33), click Sign Out, then log back in as yourself. Why can’t my media player detect GoFlex Home? Your media player must support one of these connection technologies: •...
  • Page 78 7. Solving Problems Common Problems and Solutions support.goflexhome.hipserv.com for additional troubleshooting help, including a guided configuration tool. Why is the GoFlex Home indicator light amber? If GoFlex Home is connected to a power source and to a router but the top light on the front is not solid green, try these troubleshooting tips: •...
  • Page 79: Decoding The Goflex Home Lights

    Finding More Help The GoFlex Home network storage system is easy to use, but you may still have questions. Go to www.seagate.com/goflexhomesupport if you have any problems setting up or using your GoFlex Home network storage system. FreeAgent® GoFlex™ Home User Guide (Version 2)
  • Page 80: Index

    GoFlex Home 69 cover art for shares 61 adding captions and tags to files 57 Create as Administrator 68 adding files to a folder in Seagate Share 56 Create New Contact 62 adding files to a share 59 creating a share 60...
  • Page 81 45 adding PCs 19 accessing with FTP 63 Backup folder 11 adding captions and tags in Seagate Share 57 changing your password 64 adding to a folder in Seagate Share 56 configuring Time Machine 26 automatic backups 41...
  • Page 82 Index logging in to Seagate Share 33 removing a USB drive 70 removing the GoFlex drive 70 logging in to the Seagate Dashboard 20 resetting 71 restarting 71 Macs setting up on Mac 22 adding to GoFlex Home 28 setting up on Windows 14...
  • Page 83 GoFlex drive 70 sharing on Facebook 47 sharing on Flickr 48 Rename 56 sharing with RSS feeds 48 renaming a folder in Seagate Share 56 viewing 44 renaming files in Seagate Share 57 viewing in a slideshow 54 renaming shares 60 viewing in Cooliris 55 Reset all ‘Do not show...’...
  • Page 84 53 copying files 57 working with files and folders 36 copying files to GoFlex Home 40 Seagate Share Pro 9 copying photos to Facebook 47 Search/View toolbar 36 copying photos to Flickr 48 creating a Home page background 54...
  • Page 85 15 shutting down GoFlex Home 71 adding 17 signing in to Seagate Share 33 home network manager permissions 18 signing in to the Seagate Dashboard 32 password tips 18 Slideshow 54 users FreeAgent® GoFlex™ Home User Guide (Version 2)
  • Page 86 44 Windows videos adding computers to GoFlex Home 19 watching 44 installing software 14 watching with Seagate Share 53 setting up GoFlex Home 14 View This In 3D 55 Wipe 74 FreeAgent® GoFlex™ Home User Guide (Version 2)

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