GE 21 Owner's Manual And Installation page 33

Profile side by side refrigerators
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Problem
No water or ice cube
production
CUBED ICE was selected
but CRUSHED ICE
was dispensed
Refrigerator has odor
Moisture forms on
outside of refrigerator
Moisture collects inside
(in humid weather, air
carries moisture into
refrigerator when doors
are opened)
Interior light does
not work
Water on kitchen floor or
on bottom of freezer
Hot air from bottom
of refrigerator
Refrigerator never
shuts off but the
temperatures are OK
Refrigerator beeping
Food isn't thawing/chilling
Actual temperature not
equal to Set temperature
Possible Causes
Supply line or shutoff
valve is clogged.
Water filter clogged.
Dispenser is LOCKED .
Last setting was
CRUSHED ICE.
Foods transmitting
odor to refrigerator.
Interior needs cleaning.
Defrost water drainage
system needs cleaning.
Not unusual during
periods of high humidity.
Too frequent or too
long door openings.
No power at outlet.
Light bulb burned out.
Drain in the bottom of
the freezer clogged.
Cubes jammed in chute.
Normal air flow cooling motor.
In the refrigeration process, it is
normal that heat be expelled in the
area under the refrigerator. Some
floor coverings are sensitive and will
discolor at these normal and safe
temperatures.
Adaptive defrost keeps
compressor running during
door openings.
Door open.
CustomCool™ Bin open.
Packaging.
Wrong weight selected.
Item with high fat content.
Not using Chill/Thaw tray.
Unit just plugged in.
Door open for too long.
Warm food added to refrigerator. • Allow 24 hours for system to stabilize.
Defrost cycle is in process.
What To Do
• Call a plumber.
•Replace filter cartridge or remove filter and install plug.
•Press and hold the LOCK CONTROL pad for 3 seconds.
•A few cubes were left in the crusher from the previous
setting. This is normal.
•Foods with strong odors should be tightly wrapped.
•Keep an open box of baking soda in the refrigerator;
replace every three months.
• See Care and cleaning.
•See Care and cleaning.
•Wipe surface dry.
• Replace fuse or reset the breaker.
•See Replacing the light bulbs.
• See Care and cleaning.
•Poke ice through with a wooden spoon.
• This is normal. The refrigerator will cycle off after the
door remains closed for 2 hours.
• Close door.
• Close bin.
• Increase time or re-package in plastic.
• Select a larger weight.
• Select a larger weight.
• Place items on tray and allow space in between items for
better air flow.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
• Allow 24 hours for system to stabilize.
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33

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