Other Problem; Contacting Customer Support - Epson picturemate PM 300 User Manual

❏
If paper jams, detach the output tray if necessary
and remove the paper, then press OK to clear the
jam.
❏
Load paper glossy side up. Load up to a maximum
of 20 sheets for photo papers, or 1 sheet for Photo
Sticker. Photo Stickers are available only for the
PictureMate PM 310.
❏
Do not load plain paper; this may damage your
printer.
❏
Make sure you are using available paper for this
printer (see "PicturePack and Paper" on page 27).
Store paper flat to help prevent curling.

Other Problem

Cannot select Save All Photos from the PHOTO
STORAGE menu.
Photo source is set to External Device or Print
History. Press the Menu button, then select Select
Source, Change Source, and Memory Card.
26
Troubleshooting
PictureMate PM 300 / PM 310

Contacting Customer Support

If you cannot solve the problem using the
troubleshooting information, contact customer support
services for assistance. You can get the contact
information for customer support for your area in your
online User's Guide or warranty card. If it is not listed
there, contact the dealer where you purchased your
product.
Customer support will be able to help you much more
quickly if you give them the following information:
❏
Product serial number
(The serial number label is on the bottom of the
product.)
❏
Product model
❏
Product software version
(Click About, Version Info, or similar button in the
product software.)
❏
Brand and model of your computer
❏
Your computer operating system name and
version
❏
Names and versions of the software applications
you normally use with your product