Troubleshooting - LG KU311 User Manual

Troubleshooting

Please check to see if any problem which you may have with your phone is described here before taking it
for service or calling a service engineer.
Q
How do I view the list of outgoing calls, incoming
calls and missed calls?
A
Press .
Q
How do I clear all call history?
A
Press the MENU key and then
Options - Delete all.
Q
does not disappear from the screen.
A
Check whether you are in a service area. If you
continue to see
for approximately 2 minutes before turning it back
on. If there is no change, relocate to another area
and check again.
108
- -
, turn off the power and wait
Q
Connection is poor or is not audible in certain
areas.
A
In certain areas, signal strength can vary
dramatically.
Try moving to a different location. Heavy network
traffic may affect the ability to connect, or the
-
stability of the call.
Q
Connection is poor even when established.
A
In certain areas, signal strength can vary
dramatically.
Try moving to a different location. Heavy network
traffic my affect the ability to connect, or the
stability of the call.
Q
LCD does not turn on.
A
Remove and replace the battery and turn on the
power. If the phone still does not turn on, charge
the battery and try again.